1 Customer Insight Jobs in Reading

CPS. This role involves strategic oversight and execution of marketing activities, both internally to align and energise the sales team, and externally to enhance customer engagement and acquisition. Key Responsibilities: Strategic Marketing Planning: Develop and implement a comprehensive marketing plan covering short-term (0-6 months) and long-term … and videos etc. Ensure consistent messaging across all platforms that aligns with CPS’ brand and MSP objectives. Cross-Functional Collaboration: Work closely with sales, customer service, IT, and other departments to ensure that marketing strategies are integrated across the company with consistent messaging. Market Intelligence: Keep abreast of industry … trends, technological advancements, and competitor strategies to maintain competitive advantage. Customer Insights and Feedback: Develop feedback loops with customers to gather insights that inform marketing strategies and product offerings. KPIs and Metrics: Define and track marketing metrics and KPIs to assess the effectiveness of marketing activities and adjust plans more »