7 of 7 Customer Insight Jobs in the City of London

Customer Experience Lead: Customer Experience Strategy & Design We're looking for a strategic and hands-on Customer Experience (CX) Lead to shape and deliver exceptional, end-to-end customer journeys across our digital and physical touchpoints. Role : Customer Experience Lead Rate : £neg DOE IR35 : Outside … Location : Some travel to London/Midlands - weekly/bi-weekly The role As CX Lead, you will define and drive our customer experience vision-translating business, customer, and policy objectives into clear design principles, standards, and innovative concepts. You will ensure a seamless, consistent "look and feel ...

support you need to achieve targets and to hand off qualified leads Provide regular updates and feedback to the sales team on market trends, customer insights and competitor activities. Adhering to good corporate compliance ensuring the data you work on is up to date, compliant and accurate Stay ...

history of building pipeline in green-field territory, not just inheriting a patch Familiarity selling to Heads of Design, Research, Accessibility, Digital, CX or Customer Insight, or genuine interest in learning that buyer Working knowledge of UK enterprise and public sector procurement, including frameworks like G-Cloud ...

operations, and leadership teams Navigate complex, multi-stakeholder sales environments and long procurement cycles Refine ICP, commercial messaging, and go-to-market strategy Feed customer insight directly into product and company direction Maintain strong forecasting, CRM discipline, and commercial reporting About You Extensive experience in complex B2B SaaS ...

pilots with technical teams. Drive conversion from pilot into long-term enterprise agreements. Work closely with leadership on strategic deals and key accounts. Feed customer insight back into product and go-to-market direction. What We Are Looking For: 4+ years experience in enterprise SaaS or AI sales ...

deals (typically landing smaller and expanding quickly) Working closely with leadership and product to shape messaging, positioning, and GTM strategy Feeding back real customer insight to influence product development What We’re Looking For Proven experience in net new business sales (true hunting role) Strong track record ...

about keeping the lights on. This one is about building something that actually matters. Our client is sitting on some of the richest customer data in the UK. The team you'd be joining turns that raw data into high-value customer signals and commercial data products … babysitting old pipelines. You'll be building new ones, writing clean Python and SQL, working with ML models to find genuine customer insights, and contributing to a platform built on Google Cloud. What you'll be doing Building and maintaining data pipelines and warehousing solutions that actually hold ...