8 of 8 Customer Insight Jobs in the City of London

unfamiliar domains, identify where the greatest value lies and make confident, evidence-based decisions. Working closely with Engineering and business stakeholders, you'll use customer insight, data and product judgement to influence priorities, shape solutions and ensure we're investing in the initiatives that deliver the greatest value. … product direction and work closely with Engineering to deliver solutions that create measurable impact. Youll be responsible for: Owning a defined product domain, identifying customer and business problems worth solving. Prioritising opportunities and build evidence-based cases for inclusion in the wider product roadmap. Leading discovery activities to understand ...

third-party systems to improve user journeys. Drive SEO, CRO, AI optimisation and member experience improvements across digital channels. Use analytics and customer insight to monitor performance and identify growth opportunities. Lead digital innovation, including automation, AI tools and workflow improvements. Line manage and develop a Digital Specialist … experience with CMS platforms, website migrations and CRM integrations. Strong knowledge of GA4, SEO, CRO, UX and digital performance optimisation. Experience using data and customer insight to improve user journeys and engagement. A collaborative approach with excellent stakeholder management and communication skills. The ability to lead digital innovation ...

business information company. Are you excited to shape AI-powered compliance solutions that help customers navigate an evolving regulatory landscape? Do you enjoy turning customer insights and data into product decisions that deliver measurable value and outstanding user experiences? About the Team Our Regulatory Compliance is a rapidly growing … platform deliver real impact. You will work closely with the Head of Product, engineering, data science, content, design, and commercial teams to gather customer insight, shape feature requirements, ensure successful delivery, and iterate based on data and feedback Responsibilities Analyse usage data, synthesise feedback from commercial teams ...

seeking an experienced Salesforce Product Manager to join an established organisation, with a strong focus on leveraging Salesforce capabilities to enhance customer experience, streamline business processes and deliver measurable business value. The successful candidate will have proven hands-on experience working with Salesforce, with a strong understanding … capabilities, customer journeys, stakeholder relationship management and business process optimisation. Experience with Salesforce Financial Services Cloud (FSC) would be highly desirable, alongside experience within financial services, ideally banking or wealth management. However, candidates from other sectors with strong Salesforce product management experience will also be considered. The successful candidate ...

partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered … experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks ...

governance, ongoing development, and optimisation across the business. Key Responsibilities Own the D365 platform and act as design authority, with a primary focus on Customer Service and CRM. Define and evolve D365 and Power Platform architecture, including Power Apps, Power Automate, Dataverse and Copilot Studio. Manage environment lifecycles … translating platform developments into practical recommendations. Support D365 incident resolution, release readiness and continuous improvement. Key Experience Hands-on Microsoft Dynamics 365 experience, particularly Customer Service and/or CRM/Customer Engagement. Working knowledge of Power Apps, Power Automate and Dataverse; Copilot Studio exposure desirable. Strong understanding ...

experiments, and love turning zero into something, we want to talk to you. As Innovation Product Manager, you'll sit at the intersection of customer insights, emerging trends, and product experimentation, leading initiatives that shape our future strategic direction and its product roadmap. What you’ll do Partner with … Director of Product/SLT to identify high-potential opportunities through research, trend analysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders to test bold ideas quickly and effectively Translate ...

Fantastic opportunity for a highly analytical and consultative CSM who enjoys driving actionable insights with enterprise brands. The Company Highly sophisticated machine learning customer insights and automation Backed by $100m+ in funding 2 out of 3 managers promoted from within Trusted by global leaders in eCommerce & gaming Offices … data centric and product focussed Platform training, guidance and advice to clients to ensure optimum utilisation of the platform Ensure Enterprise customers understand their customer data and drive actionable insights Desired Skills & Experience Enterprise Customer Success within B2B SaaS Highly analytical, comfortable presenting data insights High touch consultative ...