12 of 12 Customer Insight Jobs in the City of London

commercially driven E-commerce professional with a passion for online trading, customer experience, and digital optimisation? We're looking for an experienced E-commerce Manager to take ownership of this growing streetwear brand's online platform and drive the next stage of their digital growth journey. This … fantastic opportunity to lead the performance, optimisation, and development of a thriving e-commerce operation while working closely with Marketing, Operations, Customer Service, and external technology partners. The Role As E-commerce Manager, you will be responsible for the overall performance of the e-commerce website, ensuring it delivers ...

teams build confidence, capability and consistency when selling Data & AI solutions. You will also play a role in capturing and representing the voice of customer, ensuring market insight informs proposition evolution and sales strategy. This role is ideal for someone with deep Data/AI expertise, strong consultative … technical messaging, sharing best practice, real-world learnings and patterns seen across clients. Support continuous improvement of our Data & AI GTM motion by contributing insight from deal reviews, buyer behaviour and emerging Data/AI trends. Voice of Customer Capture and communicate customer insight, decision drivers ...

Product Owner London (Hybrid) Up to 50,000 If you're passionate about digital products and enjoy working closely with technology, ecommerce and customer experience teams, this is an opportunity to help shape the future of a growing mobile app platform. You'll play a key role in delivering … improvements that enhance customer journeys, increase engagement and drive commercial performance. The Role You'll own and manage the app backlog, working closely with developers, designers, analysts and business stakeholders to deliver new features and improvements across the mobile experience. Key responsibilities include: Managing and prioritising the app product ...

supporting a rapidly growing technology business that is building a brand - new platform bringing together multiple carbon and sustainability products into one connected customer experience. As a Platform Product Manager, you'll own a key area of this platform, leading discovery, defining solutions and working alongside engineers and designers … deliver products that solve real customer problems. You'll have genuine influence over product direction, roadmap decisions and the way AI is embedded into both the product and your own ways of working. The Opportunity You'll spend time speaking with customers, understanding market problems, testing ideas, analysing product ...

Customer Experience Lead: Customer Experience Strategy & Design We're looking for a strategic and hands-on Customer Experience (CX) Lead to shape and deliver exceptional, end-to-end customer journeys across our digital and physical touchpoints. Role : Customer Experience Lead Rate : £neg DOE IR35 : Outside … Location : Some travel to London/Midlands - weekly/bi-weekly The role As CX Lead, you will define and drive our customer experience vision-translating business, customer, and policy objectives into clear design principles, standards, and innovative concepts. You will ensure a seamless, consistent "look and feel ...

optical customers across the territory. As Business Development Manager, you will take ownership of a defined territory, focused on driving sales growth, developing existing customer relationships, and identifying new business opportunities. You'll work closely with independent opticians and other key customers, acting as a trusted commercial partner … converting opportunities whilst growing existing accounts Promoting a portfolio of ophthalmic lens solutions to independent optical customers Building strong, consultative relationships and understanding customer needs to deliver tailored commercial solutions Delivering engaging product presentations, training sessions and commercial meetings both in person and virtually Working collaboratively with internal teams ...

Manager for a single delivery squad, responsible for owning the product backlog, shaping the delivery roadmap, and ensuring the squad delivers high value, compliant, customer centric outcomes. The focus is on translating wider domain or platform strategy into actionable work, prioritising effectively, and maintaining momentum through strong cross functional … squad's decision maker on priorities and trade offs, ensuring alignment with broader organisational goals while continuously improving the product using data, customer insight, and operational feedback. Requirements: ~8 years Product experience in FinTech, Challenger Banking or Digital Banking. Experience building new products in a 0-1 journey. ...

stock recommendations to keep customers active and expanding. Build AI-powered workflows to scale your ability to manage more accounts at higher quality. Feed customer insights back to product, operations, and supply to drive platform improvements. About you For both roles, you'll need: 2+ years in a commercial ...

Strategist Hybrid 2/3 days onsite in London The Role You'll own the thinking behind your clients' CRM programmes, turning customer insight, data and business goals into focused briefs and strategic frameworks that drive effective creative and measurable outcomes. You'll define who we're talking ...

marketing campaigns across digital, content, product, partner, and regional channels. Partner with Product, UX, Insights, Sales, and Analytics teams to influence roadmap decisions using customer and market intelligence. Translate complex product capabilities into commercially compelling narratives and scalable marketing programmes. Analyse campaign and product performance data to optimise engagement … prioritise initiatives against business objectives and OKRs. Manage marketing content development from briefing through execution and optimisation. Support user research initiatives and ensure customer insights influence marketing and product strategy. Required Experience Significant experience in Product Marketing or Go-To-Market roles within technology or digital businesses. Proven experience ...

Maintain clear understanding of global compliance frameworks, GRC workflows, and how regulations vary across jurisdictions and verticals (Payments, Financial Services, Gambling). Gather frontline customer insights on integration challenges, technical gaps, and product priorities. Feed this directly to Product and Engineering teams. Ensure smooth technical handover to implementation teams. … into clear business value for buyers. Equally comfortable with engineers on architecture or executives on strategy. Communication is crisp, credible, and focused on solving customer problems. Problem Solving & Systems Thinking: Natural builder mindset. Analyse complex issues, improve processes, thrive without rigid playbooks. Comfortable operating in scale-up environments where ...

prospects' workflows and show how Linda unlocks real efficiency and patient access. Cross-functional collaboration — work closely with product, engineering, and ops to relay customer insights and ensure smooth onboarding. Customer relationships — build long-term trust and maximise account value through upsell, cross-sell, and expansion. Sales infrastructure ...