3 of 3 Customer Insight Jobs in the City of London

online shopping experiences across a large-scale retail platform. You will sit within a dedicated squad working on a confidential new product, helping shape customer journeys that directly impact online sales performance and customer satisfaction. Job Summary In this role, you will be responsible for delivering high-quality … testing and stakeholder playback. You will collaborate closely with Product Managers, CRO specialists, developers, commercial stakeholders, and data teams to translate business requirements and customer insight into intuitive, commercially effective digital experiences. Required Experience & Skills 4+ years' experience delivering end-to-end UX/UI design within eCommerce ...

allow our users to interact seamlessly with LLMs and conversational agents. Product Thinking: Work directly with the founders to define the roadmap and turn customer insights into production-ready features. Workflow Optimization: Support our AI-led procurement engine with high-quality data integration and scalable workflows. User Experience: Ensure ...

must be able to use your knowledge and experience to answer in-depth questions where Google and ChatGPT can’t help. This is a customer-facing role requiring the ability to communicate effectively with both business stakeholders and architects/engineers. You will support clients in selecting … work with a broad range of clients including merchants, acquirers, issuers, card schemes, PSPs, processors, fintechs and investors. Our projects span strategy, commercial analysis, customer insights, technical solution and operating model design, proposition development and market assessments. PSE is an expert-led advisory firm and support our clients ...