5 of 5 Customer Insight Jobs in the City of London

and managing a product backlog You have advanced stakeholder management and communication skills, comfortable contributing ideas and to discussions with the VP of Product You're able to use customer insights and data to guide product decisions You have experience of defining KPIs and measuring product performance You have strong problem solving skills and a user centric approach You More ❯

also play a key role in shaping feedback that influences product development. The Opportunity This is a brand new role created to unlock further commercial value from an existing customer base. You will be the first hire into this growing function, with the chance to directly shape processes, improve customer journeys, and support wider commercial growth. The role … and supporting customers through implementations Closing upgrades and driving increased adoption through consultative selling Handling light technical tasks such as inserting snippets, updating colours, and reviewing basic configuration Analysing customer performance data to identify opportunities for growth Working closely with product and engineering teams to relay customer insight Helping to build scalable processes for future commercial hires … What You Will Need 2 to 5 years of experience in a Technical Account Manager, Customer Success or SaaS sales role Confidence in closing deals and driving adoption, not just managing accounts Strong communication skills and the ability to explain simple technical tasks clearly A data led approach with the ability to identify trends and translate them into action More ❯

Dynamics 365 Customer Engagement (CE) Specialist UK based, Remote role! Role Overview Seeking a hands-on IT Specialist/Manager with strong expertise in Microsoft Dynamics 365 CE. Ideal for someone with a background as a Functional Analyst, Technical Lead, or Solution Architect who can manage daily CRM operations and lead ongoing transformation initiatives centred around D365 CE & Power … initiatives with regional and global strategic goals. Support communication between business teams and global IT. Dynamics 365 CE Management Oversee functional and technical aspects of D365 CE (Sales, Marketing, Customer Insights). Collaborate with global and offshore teams on solution design and optimisation. Manage incidents, enhancements, releases, and data quality. Business Process & Project Delivery Translate business requirements into effective More ❯

CE & Power Platform Proven experience with C#, JavaScript and Low-code solutions. Excellent stakeholder engagement and communication skills Extensive knowledge of one or more of core modules - Sales, Customer Service, Field Service or Customer Insights. Benefits Starting Salary - £85k-£95k dependent on experience. Flexible, Hybrid working model. Private Healthcare, enhanced pension contributions and more More ❯

Head of Digital Product/Digital Product Director/Senior Product Manager If you someone who thrives in tackling customer challenges, leading digital product teams and are eager to excel in the fast paced realm of Consumer Digital journeys, then we'd love to hear from you. You'll be joining the Insurance Digital team, where your role will … involve leading digital products journeys that facilitate customer's digital journeys for buying and servicing for a range of Digital policies. This Senior role will lead direct to consumer digital journeys. This is a very delivery focussed role on Mobile App & Web, within the insurance world - People who have the experience will take top priority, due to the request … from the client. The role: Serving as the primary point of contact for senior GI commercial stakeholders, you will play a crucial role in helping stakeholders address customer issues. Your responsibilities will encompass leading online journey performance for sales and servicing, including both customer and business oriented key performance indicators (KPIs), leading strategy for the digital product area More ❯