3 of 3 Customer Insight Jobs in the City of London

also play a key role in shaping feedback that influences product development. The Opportunity This is a brand new role created to unlock further commercial value from an existing customer base. You will be the first hire into this growing function, with the chance to directly shape processes, improve customer journeys, and support wider commercial growth. The role … and supporting customers through implementations Closing upgrades and driving increased adoption through consultative selling Handling light technical tasks such as inserting snippets, updating colours, and reviewing basic configuration Analysing customer performance data to identify opportunities for growth Working closely with product and engineering teams to relay customer insight Helping to build scalable processes for future commercial hires … What You Will Need 2 to 5 years of experience in a Technical Account Manager, Customer Success or SaaS sales role Confidence in closing deals and driving adoption, not just managing accounts Strong communication skills and the ability to explain simple technical tasks clearly A data led approach with the ability to identify trends and translate them into action More ❯

CE & Power Platform Proven experience with C#, JavaScript and Low-code solutions. Excellent stakeholder engagement and communication skills Extensive knowledge of one or more of core modules - Sales, Customer Service, Field Service or Customer Insights. Benefits Starting Salary - £85k-£95k dependent on experience. Flexible, Hybrid working model. Private Healthcare, enhanced pension contributions and more More ❯

creation of new capabilities across the full payments value chain, including processing, digital client servicing, transactional FX, and cross-currency payments. Own the delivery of API enhancements and new customer-facing features. Define and prioritise the product roadmap using customer insights, commercial analysis, and market intelligence. Shape Strategy & Prioritisation Contribute to the broader payments and FX product strategy More ❯