13 of 13 Customer Insight Jobs in the City of London

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This … position is ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will ...

millions of users relying on their platform, this is a rare chance to work on products that genuinely matter — with the data, reach and customer base that very few SaaS employers can offer. The Role You'll own the "what" and the "why" of your product area, working across … shape product direction, and act as the connective tissue between customers, stakeholders, and delivery teams — championing outcomes over outputs and grounding every decision in customer insight and strategic value. What you'll be doing Building deep understanding of users and the market to ensure the product delivers maximum ...

Sales, Marketing, Engineering and Product teams to solve problems, improve journeys and deliver changes that have a visible impact. If you enjoy using data, insight and innovation to shape products that people genuinely rely on, this is a role where you'll have real ownership. The Opportunity … Doing Own the strategy, roadmap and evolution of Salesforce Sales Cloud Improve the experience for internal sales teams and broker partners Use customer insight, analytics and business data to prioritise product decisions Work closely with Engineering and Design to deliver valuable new functionality Partner with Sales, Marketing ...

Role As CX Strategy Director, you will advise senior client stakeholders on growth strategy, customer experience transformation and experience-led digital business initiatives. You will help shape and grow our consulting practice, develop new service offerings, contribute to thought leadership, and lead strategic pursuits across key accounts. Working closely … with multidisciplinary teams including strategy, design, technology, marketing and data specialists, you will define transformation roadmaps and help organisations reimagine customer experiences to accelerate growth and create competitive advantage. The successful candidate will bring a strong consulting background, proven commercial acumen and a demonstrated ability to build trusted executive ...

Manager London - hybrid, 2x per week in office) Up to £75,000 + benefits This is an exciting opportunity to shape the future of customer engagement for a well-established consumer brand undergoing significant investment in CRM, loyalty, and digital transformation. You'll take ownership of a high-profile … loyalty programme, lead a talented team, and play a key role in driving customer retention, personalisation, and commercial performance. The Company They are a leading omnichannel retail business with a strong customer focus and a recognised presence across the UK and Ireland. With substantial investment in digital capabilities ...

focus on maintaining existing platforms. This role is about building something from the ground up. You'll shape how ELRIG generates commercial opportunities, manages customer relationships and uses technology, automation and data to support sustainable growth. Working across marketing, commercial and event operations, you'll implement CRM and marketing … automation platforms, improve customer journeys, strengthen lead generation and deliver valuable commercial insight. If you enjoy solving business challenges, connecting systems and creating smarter ways of working, this is a fantastic opportunity to make a lasting impact. What You'll Be Doing As our Commercial Growth Lead ...

This is a strategic leadership opportunity for a commercially focused sales leader who has successfully built, developed and scaled sales teams within fast-paced, customer-centric environments. The successful candidate will be responsible for driving revenue growth, developing market strategy, and leading a national field-based sales team whilst … senior leadership and cross-functional teams to align commercial objectives with wider business goals Building strong relationships with executive-level stakeholders across a diverse customer base Providing market and customer insight to support strategic decision-making, product development and customer retention initiatives About YouWe are looking ...

order to cash and unlock real-time financial intelligence. This is not a delivery role. You are expected to drive product direction through customer insight, commercial impact and bold thinking, with a specific focus on cash application outcomes across finance and accounts receivable workflows. About the team … data Turn messy real-world payment matching, reconciliation and exception-management challenges into clear, high-impact product solutions Partner with sales and customer success to shape how we position the product, showing real customer value rather than features alone Challenge assumptions continuously, asking whether we are solving ...

Student or Graduate visas Turn complex data into influential business decisions. Join a leading UK financial services and technology organisation where data, analytics and customer insight shape major commercial decisions. As a Strategy Analyst Graduate, you’ll help develop strategies that improve products, support customers and drive responsible … business growth. You’ll investigate complex challenges, turn analytical insight into clear recommendations, gain support from senior stakeholders and work with cross-functional teams to deliver change. You’ll receive meaningful responsibility from day one, supported by a peer buddy, mentor and manager. What you could be working ...

scalable AI-powered workflows. Responsibilities: Own products from discovery through launch and iteration Speak directly with investment banking and private equity users Turn complex customer challenges into product strategy Define requirements and partner closely with engineering teams Help shape AI workflows used by global financial institutions Drive roadmap decisions … using customer insight and data Skills/Experience: 4+ years Product Management experience Strong understanding of investment banking or private equity workflows Experience building B2B SaaS, fintech, data, or AI products Comfortable operating in a fast-paced, high-growth environment Excellent communication and stakeholder management skills This ...

travel technology and personal mobility products. Key Responsibilities Develop and execute a category strategy that delivers sustainable sales and profit growth. Identify market trends, customer insights and emerging technologies to shape future product ranges. Lead the development and launch of new own-brand products, managing the process from supplier ...

Customer Analytics Manager | Luxury Retail | Central London/Hybrid | Competitive Salary We are working on a great opportunity with a leading global luxury brand, who are hiring for a Customer Analytics Manager to join their growing team. The Company Founded over 50 years ago, they have become … they have become one of the leading companies within the luxury retail space. The Role This is a fantastic opportunity to join the EMEA Customer Insights team at the heart of one of the world's most iconic luxury brands, playing a critical role in driving customer-centric ...

governance, ongoing development, and optimisation across the business. Key Responsibilities Own the D365 platform and act as design authority, with a primary focus on Customer Service and CRM. Define and evolve D365 and Power Platform architecture, including Power Apps, Power Automate, Dataverse and Copilot Studio. Manage environment lifecycles … translating platform developments into practical recommendations. Support D365 incident resolution, release readiness and continuous improvement. Key Experience Hands-on Microsoft Dynamics 365 experience, particularly Customer Service and/or CRM/Customer Engagement. Working knowledge of Power Apps, Power Automate and Dataverse; Copilot Studio exposure desirable. Strong understanding ...

This role is focused on helping enterprise customers design and deploy robust API-led integrations while acting as a trusted technical advisor throughout the customer lifecycle. Key Responsibilities Advise customers on integration architecture and implementation strategy Lead technical discovery and solution design sessions Help customers maximise the value … platform through best-practice integration approaches Act as the technical focal point for customer implementations Demonstrate integrations, workflows and technical capabilities to clients Troubleshoot technical challenges and provide practical solutions Work closely with Sales, Product and Engineering teams Support partners and customers through onboarding and integration activities Contribute customer ...