1 to 25 of 26 Customer Insight Jobs in the City of London

combine deep industry expertise with leading technology capabilities to deliver practical solutions that create sustainable value. We help clients address complex business challenges across customer engagement, digital transformation, data and AI, ERP modernisation, sustainability, supply chain and enterprise architecture. Within the UK, BearingPoint has a growing Microsoft practice focused … delivering business transformation through Microsoft Business Applications, Power Platform, Azure, Microsoft 365 and AI solutions. We work closely with Microsoft to help organisations modernise customer engagement, service operations, employee experience and business processes using Dynamics 365 and Microsoft Copilot. Our Microsoft Business Applications Practice The BearingPoint Microsoft Business Applications ...

supply and demand data. You can learn more about ICIS at the link below. explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build … future data science and AI capability while strengthening day-to-day reporting, dashboarding and evidence-based decision making. You will be responsible for turning customer, commercial and operational data into practical insight that improves customer understanding, product decisions, retention, engagement and business performance. You will work closely ...

Role: Lead AI Solution Architect (Customer) Team: Song AI & Data – AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Manager (L7) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience …/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

Executive Director of Corporate Resources, you will lead a diverse portfolio spanning ICT operations, cyber security, digital transformation, data and reporting, enterprise applications, customer technologies, digital inclusion and innovation programmes. About the Role lead the development and delivery of the council's Digital Strategy and overall approach to digital … technologies, including artificial intelligence oversee ICT operations, infrastructure, cyber security and technology investment promote data-led decision making through the effective use of analytics, insight and business intelligence lead major digital change programmes, ensuring strong governance, benefits realisation and successful delivery manage significant technology revenue and capital budgets while ...

unfamiliar domains, identify where the greatest value lies and make confident, evidence-based decisions. Working closely with Engineering and business stakeholders, you'll use customer insight, data and product judgement to influence priorities, shape solutions and ensure we're investing in the initiatives that deliver the greatest value. … direction and work closely with Engineering to deliver solutions that create measurable impact. You'll be responsible for: Owning a defined product domain, identifying customer and business problems worth solving. Prioritising opportunities and build evidence-based cases for inclusion in the wider product roadmap. Leading discovery activities to understand ...

unfamiliar domains, identify where the greatest value lies and make confident, evidence-based decisions. Working closely with Engineering and business stakeholders, you'll use customer insight, data and product judgement to influence priorities, shape solutions and ensure we're investing in the initiatives that deliver the greatest value. … direction and work closely with Engineering to deliver solutions that create measurable impact. You’ll be responsible for: Owning a defined product domain, identifying customer and business problems worth solving. Prioritising opportunities and build evidence-based cases for inclusion in the wider product roadmap. Leading discovery activities to understand ...

third-party systems to improve user journeys. Drive SEO, CRO, AI optimisation and member experience improvements across digital channels. Use analytics and customer insight to monitor performance and identify growth opportunities. Lead digital innovation, including automation, AI tools and workflow improvements. Line manage and develop a Digital Specialist … experience with CMS platforms, website migrations and CRM integrations. Strong knowledge of GA4, SEO, CRO, UX and digital performance optimisation. Experience using data and customer insight to improve user journeys and engagement. A collaborative approach with excellent stakeholder management and communication skills. The ability to lead digital innovation ...

Role & Details Data Science Associate Manager (Customer) Team: Song AI & Data – AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Associate Manager (L8) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product …/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

product management Partner with Product Managers, Product Owners, Engineering, Design, and business stakeholders — internally and across our client engagements — to define clear product outcomes, customer value measures, and success metrics that shift the focus from output to impact. Strengthen product discovery and validation Coach teams in customer-centric … business outcomes. Facilitate strategic prioritization Guide leadership teams through product planning, roadmap development, investment trade-offs, dependency management, and prioritization discussions grounded in customer and business value. Use data to improve product decisions Leverage customer, operational, financial, and product performance metrics to identify opportunities, validate investments, and continuously ...

Story BearingPoint is an independent management and technology consultancy with European roots and a global reach. We combine industry insight, business transformation and technology delivery to help clients address complex strategic and operational challenges. The Opportunity We are seeking an experienced Technical Enterprise Architect to provide architectural leadership across … Microsoft Dynamics 365 & Power Platform Leadership Own the enterprise architecture for Dynamics 365 CRM and Power Platform adoption. Guide architecture across Dynamics 365 Sales, Customer Service, Customer Insights, Dataverse, Power Apps, Power Automate, Power Pages and Copilot Studio. Lead decisions on configure, extend, integrate, build or retire. Maximise ...

Hybrid, 3 days in office This is a strong opportunity for a Senior Data Analyst to work across high profile marketing analytics projects, combining customer insight with commercial impact. You will have real visibility with stakeholders and the chance to influence how data drives business decisions. The Company … They are a leading customer experience consultancy within a global network, working at the intersection of data, marketing, and technology. Their analytics function brings together data science, analytics, and strategy to improve customer engagement and business outcomes. Teams operate in a collaborative, project based environment with exposure across ...

transformation, you'll play a role in supporting our adoption of AI technologies, ensuring our data, systems and processes are optimised to enable automation, insight generation and more efficient ways of working. You will oversee the Marketing digital platforms and websites, ensuring they deliver an excellent user experience, support … integrate effectively with our wider technology ecosystem. Working with the Marketing team and wider business, you'll help maximise the value of our 360 customer data strategy, enabling smarter audience engagement, supporting the effective implementation of AI-powered tools and workflows, and driving continuous digital innovation. You'll also ...

strategic partner to our clients and operate as a boutique-style community of inspired and passionate experts, focused on innovation, collaboration and customer success. Our UK Microsoft practice helps organisations turn business needs into tangible technology outcomes using Dynamics 365, Power Platform, Microsoft Copilot, Azure and the wider Microsoft … Microsoft team. This is a hands-on, client-facing role focused on the design, development, integration, deployment and support of Microsoft Dynamics 365 Customer Engagement, Power Platform and Copilot solutions. The successful candidate will combine strong engineering capability with consulting skills and disciplined software delivery. They will work alongside ...

analytics consultancy that partners with a diverse portfolio of well‐known brands to solve business challenges through data. Their work spans marketing analytics, customer insight, measurement, reporting, data governance, and digital analytics. With a growing client base and strong project pipeline, they offer a collaborative environment where consultants … highly flexible, autonomous, and focused on delivering measurable commercial impact. The Role As a Data Consultant, you will support clients with analytics, reporting, and insight generation, helping them understand performance and make data‐driven decisions. Responsibilities include: Building and maintaining dashboards in Looker Studio and other reporting tools. Analysing ...

will collaborate with engineering and business stakeholders to deliver value and shape product direction. You will lead discovery, prioritise opportunities, and use data and customer insights to inform decisions, while championing AI tools to enhance delivery and outcomes. #J-18808-Ljbffr ...

within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.The ExperienceJoin our Customer Success team as a remote, customer-based Customer Success Senior Manager in London. You act as a trusted strategic advisor to enterprise executives. ...

ICIS in London is seeking a skilled Data & Insight Specialist to join Customer Intelligence, bridging customer research, CRM data, product usage, and business metrics into actionable insights. You will automate analyses with Python, build dashboards in Power BI, and partner with colleagues to drive evidence-based decisions … that improve customer understanding, retention and product outcomes. This role offers exposure to AI-ready analytics, cloud environments, and data architecture within a #J-18808-Ljbffr ...

right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value. Our expertise spans software engineering, Al & data, product development, and customer experience, delivered by teams that combine strong technical depth with a consulting mindset. Why Join Us? If you are looking for a place where … deliver measurable business outcomes. You'll partner closely with Engineering, Data, Operations and key business stakeholders to define and deliver intelligent automation capabilities, balancing customer value with technical excellence across APIs, integrations, platform architecture and modern distributed systems. This is an opportunity to build products that leverage automation ...

implement, customize, and optimize our platform for their specific business needs while feeding insights back to our engineering team. What You\'ll Do Customer Implementation & Success Deploy and configure our AI account management platform for enterprise clients Work onsite or remotely with customer teams to ensure successful integration … Customize workflows, data pipelines, and AI models to match client requirements Troubleshoot technical issues and provide rapid resolution during implementation phases Train customer technical teams on platform usage and best practices Technical Development Build custom integrations between our platform and client systems (CRMs, ERPs, databases) Develop client-specific features ...

will help define our IT strategy, principles and standards, while ensuring that proposed technology solutions are fit for purpose and aligned with business and customer goals. The role will also assess current and emerging technologies, translating business requirements into practical infrastructure designs and proposals. Responsibilities include: Supporting the Technology … purpose. Developing and maintaining IT architecture principles, standards and design-decision libraries. Providing governance to maintain alignment between technology, business objectives and customer needs. Reviewing existing IT services and infrastructure to identify opportunities for improvement. Working with key stakeholders and Business Analysts to define and review functional ...

Territory Manager, working directly with prospects, customers, and partners from initial discovery through solution validation and commercial close. This is a hands-on, customer-facing individual contributor role. You will combine strong infrastructure knowledge with commercial awareness, helping customers understand how Virtuozzo can address their technical requirements, operational challenges … Partner closely with the Territory Manager to develop account strategies, progress opportunities, and remove technical barriers to purchase. Lead technical discovery to understand each customer’s infrastructure, workloads, operating model, commercial priorities, and decision criteria. Design and present solution architectures based on Virtuozzo’s cloud infrastructure platform. Translate customer ...

operate using the EOS (Entrepreneurial Operating System) to maintain form, focus, accountability, and alignment. We also incorporate the Sandler selling methodology across our customer-facing functions, valuing open dialogue, mutual respect, and the discipline of a consultative sales process. What you'll do Executive Leadership: Serve … culture of accountability, excellence, and development while balancing commercial ambition with empathy. Recruit, onboard, and retain top sales talent across multiple geographies. Market & New Customer Engagement: Personally engage with CMOs and other C-level executives in high-value, strategic pipeline opportunities. Position Oktopost as a trusted advisor and strategic ...

closed a $10M Series A, earned recognition in the Chartis RiskTech100® and Everest Group’s Leading 50TM, and expanded our products, markets and customer base. 2025 was even bigger: With new regulations, rising compliance pressure and growing reputation risks, organisations everywhere are demanding smarter, faster ways to work … scaling fast with more customers, more releases, and bigger regulatory and market challenges. Expectations are rising, due diligence now means real-time insight, delivered efficiently and with impact. You won’t just be executing campaigns, closing deals, or managing numbers, you’ll be influencing strategy, optimising processes, and helping ...

world from Day 1. We set the bar high—for our customers, and for ourselves. Job Summary We’re seeking a technically adept and customer-centric Forward Deployed Engineer (FDE) based in London . In this role, you’ll immerse yourself in our customers’ technical and operational ecosystems — from … deliver mission-critical systems, while feeding product insights back into our roadmap. Who You Are 5+ years in a technical deployment, embedded engineering, or customer-facing engineering role. Deeply technical, with hands‐on knowledge of SQL (required). Proficiency in Python or an equivalent general‐purpose language (strong nice ...

What you’ll own Product Strategy and Vision: develop and articulate a clear vision and strategy for the core value added services spanning all customer segments - from SMBs to Global Enterprises Product Outcomes: define success metrics, analyse performance and customer insights, and use data to drive improvements … customer experience Execution and Adoption: partner with cross-functional teams to align product goals and delivery phases with overall business objectives, enabling reliable, scalable and lovable payout experiences Market Research: stay informed about industry trends, market demands, and competitor activities within the payouts ecosystem, identifying opportunities for product differentiation ...