14 of 14 Customer Insight Jobs in the City of London

Product & Customer Experience Officer Location: Moorgate, London Salary: £35,000 - £40,000 per annum Employment Type: Permanent Working Pattern: Office-based, 5 days per week About the Role We are looking for a Product & Customer Experience Officer to join our Products & Analytics team in London. This … exciting opportunity for an analytical and customer-focused professional to play a key role in using customer insights, data and market intelligence to improve products, services and the overall customer experience. You will analyse customer feedback, behaviours, satisfaction measures and business data to identify trends, pain ...

Product & Customer Experience Officer Location: Moorgate, London Salary: £35,000 - £40,000 per annum Employment Type: Permanent Working Pattern: Office-based, 5 days per week About the Role We are looking for a Product & Customer Experience Officer to join our Products & Analytics team in London. This … exciting opportunity for an analytical and customer-focused professional to play a key role in using customer insights, data and market intelligence to improve products, services and the overall customer experience. You will analyse customer feedback, behaviours, satisfaction measures and business data to identify trends, pain ...

Sales, Marketing, Engineering and Product teams to solve problems, improve journeys and deliver changes that have a visible impact. If you enjoy using data, insight and innovation to shape products that people genuinely rely on, this is a role where you'll have real ownership. The Opportunity … Doing Own the strategy, roadmap and evolution of Salesforce Sales Cloud Improve the experience for internal sales teams and broker partners Use customer insight, analytics and business data to prioritise product decisions Work closely with Engineering and Design to deliver valuable new functionality Partner with Sales, Marketing ...

developed a product that is delivering real value to customers, the business is entering an exciting stage of growth. With strong investor backing, increasing customer adoption and significant market opportunity ahead, they are looking for a Technical Product Manager to help shape product development and support the next phase … shape the future direction of the platform. You'll be responsible for identifying opportunities, solving complex problems and ensuring product decisions are driven by customer insight, data and measurable outcomes. This role is ideal for someone who enjoys operating in ambiguity, taking ownership and helping build a business ...

passionate about shaping how AI-powered and data-driven solutions are positioned, launched, and adopted in the market? Do you enjoy turning customer insight and market intelligence into compelling go-to-market strategies that drive impact across a diverse product portfolio? About our Team LexisNexis Legal & Professional, which … powered, data-driven, and technology solutions are brought to market. Working across a portfolio of products, you will partner closely with Product Management, Sales, Customer Success, and Marketing teams to develop messaging, influence go-to-market strategy, and communicate customer value through every stage of the product lifecycle. ...

Legal Engineer, you will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency, quality … legal processes, identify pain points and define opportunities for AI-enabled improvement. Design, configure and deploy AI-enabled workflows and skills that align with customer processes and business objectives. Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas. Work alongside Customer Success ...

value and better decision-making across the enterprise Team overview: Our vision is to enable Sky’s growth ambitions through Data and AI—deepening customer relationships, optimising commercial performance, and improving operational efficiency Define and deliver the multi-year vision, strategy and roadmap for Adobe CJA, establishing … core cross-channel analytics platform Own and prioritise a value-led product backlog, balancing legacy migration, platform optimisation and new insight capabilities Lead governance, demand intake and reporting standards to ensure consistent, trusted metrics and enterprise-wide adoption Collaborate with Data Engineering, Martech, Technology and Privacy teams to deliver ...

Kantar Group Limited is seeking a Microsoft Dynamics 365 Principal Product Manager to lead the adoption and direction of Dynamics 365 Customer Insights and Sales. You will own the roadmap, engage with marketing and sales, and drive post-launch optimization across a global organization. You will collaborate with technology ...

Adobe CJA, prioritise a value-led backlog, and collaborate with Data Engineering, Privacy and other teams to deliver scalable analytics solutions that improve customer insight and commercial impact. #J-18808-Ljbffr ...

Manager, you will play a crucial role in shaping Kantar’s strategic vision by leading the adoption and direction of our new Dynamics 365 Customer Insights and Sales platform. Your work will directly influence the success of our technology transformation, driving operational efficiency, innovation, and client satisfaction across … organisation. You’ll be responsible for overseeing the design, delivery, and global operation of Dynamics 365 Customer Insights and Sales, collaborating closely with technology, operations, and product teams. Your efforts will ensure that our systems support business goals and empower teams company-wide, making you a key contributor ...

governance, ongoing development, and optimisation across the business. Key Responsibilities Own the D365 platform and act as design authority, with a primary focus on Customer Service and CRM. Define and evolve D365 and Power Platform architecture, including Power Apps, Power Automate, Dataverse and Copilot Studio. Manage environment lifecycles … translating platform developments into practical recommendations. Support D365 incident resolution, release readiness and continuous improvement. Key Experience Hands-on Microsoft Dynamics 365 experience, particularly Customer Service and/or CRM/Customer Engagement. Working knowledge of Power Apps, Power Automate and Dataverse; Copilot Studio exposure desirable. Strong understanding ...

senior legal stakeholders to unpack complex challenges and shape confident, value led decisions? Do you thrive in a consultative role where legal expertise, commercial insight, and technology come together to influence enterprise outcomes? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with … Translate legal workflows into clear, commercially compelling use cases and solution strategies, aligned to practice areas and client strategic objectives. Design and deliver tailored, insight-led demonstrations and high-impact presentations that connect workflow insight, product capability, and commercial outcomes across 1:1, small group, and large group ...

This role is focused on helping enterprise customers design and deploy robust API-led integrations while acting as a trusted technical advisor throughout the customer lifecycle. Key Responsibilities Advise customers on integration architecture and implementation strategy Lead technical discovery and solution design sessions Help customers maximise the value … platform through best-practice integration approaches Act as the technical focal point for customer implementations Demonstrate integrations, workflows and technical capabilities to clients Troubleshoot technical challenges and provide practical solutions Work closely with Sales, Product and Engineering teams Support partners and customers through onboarding and integration activities Contribute customer ...

technical teams and customers to map out system architecture options tailored precisely to their needs . Market Intelligence: Feed real-time industry trends and customer insights back into the leadership team to help shape future roadmaps and pricing strategies . What Were Looking For Technical Background: Proven track record … travel within the UK and occasionally the EU . Whats On Offer Work-Life Balance: Remote/home-based flexibility with standard travel to customer sites. Generous Leave: 22 days annual leave, statutory pension, and private health cover (dental, optical, life insurance) . Extra Time Off: An additional paid ...