2 of 2 Customer Insight Jobs in the City of London

Customer Experience Lead: Customer Experience Strategy & Design We're looking for a strategic and hands-on Customer Experience (CX) Lead to shape and deliver exceptional, end-to-end customer journeys across our digital and physical touchpoints. Role : Customer Experience Lead Rate : £neg DOE IR35 : Outside … Location : Some travel to London/Midlands - weekly/bi-weekly The role As CX Lead, you will define and drive our customer experience vision-translating business, customer, and policy objectives into clear design principles, standards, and innovative concepts. You will ensure a seamless, consistent "look and feel ...

about keeping the lights on. This one is about building something that actually matters. Our client is sitting on some of the richest customer data in the UK. The team you'd be joining turns that raw data into high-value customer signals and commercial data products … babysitting old pipelines. You'll be building new ones, writing clean Python and SQL, working with ML models to find genuine customer insights, and contributing to a platform built on Google Cloud. What you'll be doing Building and maintaining data pipelines and warehousing solutions that actually hold ...