9 of 9 Customer Insight Jobs in the City of London

Product & Customer Experience Officer Location: Moorgate, London Salary: £35,000 - £40,000 per annum Employment Type: Permanent Working Pattern: Office-based, 5 days per week About the Role We are looking for a Product & Customer Experience Officer to join our Products & Analytics team in London. This … exciting opportunity for an analytical and customer-focused professional to play a key role in using customer insights, data and market intelligence to improve products, services and the overall customer experience. You will analyse customer feedback, behaviours, satisfaction measures and business data to identify trends, pain ...

Location: Waterloo (hybrid after probation) Salary: Competitive salary, depending on your experienceDo you enjoy leading support teams that deliver exceptional customer service Are you passionate about helping users get the most from their software, developing high-performing teams and using customer insight to continually improve the support … part in ensuring client queries are handled effectively, customers are kept informed and feedback and support trends are used to continually improve the customer journey. What you’ll be doing In this role, you will: • Lead and develop the Client Support team, ensuring customers receive accurate, timely and helpful ...

Sales, Marketing, Engineering and Product teams to solve problems, improve journeys and deliver changes that have a visible impact. If you enjoy using data, insight and innovation to shape products that people genuinely rely on, this is a role where you'll have real ownership. The Opportunity … Doing Own the strategy, roadmap and evolution of Salesforce Sales Cloud Improve the experience for internal sales teams and broker partners Use customer insight, analytics and business data to prioritise product decisions Work closely with Engineering and Design to deliver valuable new functionality Partner with Sales, Marketing ...

developed a product that is delivering real value to customers, the business is entering an exciting stage of growth. With strong investor backing, increasing customer adoption and significant market opportunity ahead, they are looking for a Technical Product Manager to help shape product development and support the next phase … shape the future direction of the platform. You'll be responsible for identifying opportunities, solving complex problems and ensuring product decisions are driven by customer insight, data and measurable outcomes. This role is ideal for someone who enjoys operating in ambiguity, taking ownership and helping build a business ...

lead and develop our client software support team, ensuring customers receive responsive, knowledgeable and high-quality support while using your conveyancing expertise, client insight and product knowledge to continually improve the customer experience. About InfoTrack Our clients rely on our software and search services as part of their … Client Software Support team, ensuring customers receive accurate, timely and helpful assistance across all support channels • Build a strong understanding of our software, customer workflows and conveyancing sector requirements to ensure support is practical, relevant and client-focused • Ensure client queries are appropriately triaged, assigned and progressed in line ...

focus on maintaining existing platforms. This role is about building something from the ground up. You'll shape how ELRIG generates commercial opportunities, manages customer relationships and uses technology, automation and data to support sustainable growth. Working across marketing, commercial and event operations, you'll implement CRM and marketing … automation platforms, improve customer journeys, strengthen lead generation and deliver valuable commercial insight. If you enjoy solving business challenges, connecting systems and creating smarter ways of working, this is a fantastic opportunity to make a lasting impact. What You'll Be Doing As our Commercial Growth Lead ...

governance, ongoing development, and optimisation across the business. Key Responsibilities Own the D365 platform and act as design authority, with a primary focus on Customer Service and CRM. Define and evolve D365 and Power Platform architecture, including Power Apps, Power Automate, Dataverse and Copilot Studio. Manage environment lifecycles … translating platform developments into practical recommendations. Support D365 incident resolution, release readiness and continuous improvement. Key Experience Hands-on Microsoft Dynamics 365 experience, particularly Customer Service and/or CRM/Customer Engagement. Working knowledge of Power Apps, Power Automate and Dataverse; Copilot Studio exposure desirable. Strong understanding ...

This role is focused on helping enterprise customers design and deploy robust API-led integrations while acting as a trusted technical advisor throughout the customer lifecycle. Key Responsibilities Advise customers on integration architecture and implementation strategy Lead technical discovery and solution design sessions Help customers maximise the value … platform through best-practice integration approaches Act as the technical focal point for customer implementations Demonstrate integrations, workflows and technical capabilities to clients Troubleshoot technical challenges and provide practical solutions Work closely with Sales, Product and Engineering teams Support partners and customers through onboarding and integration activities Contribute customer ...

technical teams and customers to map out system architecture options tailored precisely to their needs . Market Intelligence: Feed real-time industry trends and customer insights back into the leadership team to help shape future roadmaps and pricing strategies . What Were Looking For Technical Background: Proven track record … travel within the UK and occasionally the EU . Whats On Offer Work-Life Balance: Remote/home-based flexibility with standard travel to customer sites. Generous Leave: 22 days annual leave, statutory pension, and private health cover (dental, optical, life insurance) . Extra Time Off: An additional paid ...