11 of 11 Customer Insight Jobs in the City of London

Customer Insights Lead London - Hybrid 2x a week Up to 80,000 + bonus This is a high impact leadership role for someone who wants to shape how customer insight is used across a complex organisation. You will sit at the heart of analytics, insight … reporting, setting direction while remaining close to delivery. The role offers genuine scope to influence strategy, improve decision making and build a lasting customer insight capability. The Company They are a large, well established UK organisation operating at scale, with a strong focus on customer outcomes ...

hundreds of thousands of users across the world. Planday was acquired by Xero in 2021. How you’ll make an impact As a Customer Success Leader, you will lead a team of Customer Success Managers responsible for helping customers realise meaningful value from Planday. This role exists … ensure our customers succeed at scale. You will guide your team to build strong customer partnerships, drive product adoption, and create the conditions for long‐term retention and growth. You will combine people leadership with strategic customer ownership, helping your team operate with clarity, discipline, and strong commercial ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This … position is ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will ...

international presence helps businesses solve complex payment needs in every major economy across all time zones. Now, we're scaling and looking for a Customer Success Manager to build and lead our customer operations function while establishing a scalable enterprise account management capability from scratch. WHAT … CHALLENGE The Customer Success Manager will lead our customer operations team to deliver world-class support and onboarding experiences and help scale our enterprise account management function from the ground up. This is a rare opportunity to shape how we retain and grow our most strategic accounts while ...

evolving industries. About the role: The Head of Product will input into the Product vision, strategy, and lead the Product execution across Vixio’s Customer facing platform areas: Gaming Compliance, Payments Compliance, Financial Services and our AI powered workflow management tools.. This role is critical in aligning the product … Accountabilities Strategy & Road-map Own and clearly articulate product vision, strategy, and road-map across all four verticals Align product planning with strategic goals, customer insights, and commercial priorities Translate business objectives into prioritised, executable delivery outcomes Lead product governance: road-map reviews, OKR planning, go-to-market readiness ...

senior leadership. Market & Stakeholder Engagement Collaborate cross-functionally with marketing, delivery, and leadership teams to align messaging and execution. Use market intelligence and customer insight to influence service development and positioning. Maintain strong executive-level relationships with partners and customers. Candidate Requirements Proven experience managing AWS partners, ideally ...

allow our users to interact seamlessly with LLMs and conversational agents. Product Thinking: Work directly with the founders to define the roadmap and turn customer insights into production-ready features. Workflow Optimization: Support our AI-led procurement engine with high-quality data integration and scalable workflows. User Experience: Ensure ...

Dynamics 365 Contact Center & Customer Service Architect Shape Customer and Colleague Service Experiences with KPMG UK KPMG’s Microsoft Business Solutions practice is one of the most experienced and fastest‐growing Microsoft transformation teams in the UK. We work with organisations to modernise customer service and contact … centre operations using Dynamics 365 Contact Center, Dynamics 365 Customer Service, Power Platform, and Copilot‐enabled experiences. Our focus is on designing service models that work in practice — across voice and digital channels, agent and supervisor experiences, and end‐to‐end customer journeys. We value clarity, empathy ...

prospects' workflows and show how Linda unlocks real efficiency and patient access. Cross-functional collaboration — work closely with product, engineering, and ops to relay customer insights and ensure smooth onboarding. Customer relationships — build long-term trust and maximise account value through upsell, cross-sell, and expansion. Sales infrastructure ...

something impressive? This is your moment. We’re using AI and Machine Learning to change how businesses grow revenue, predict success, and build lasting customer relationships. Backed by multi‐million‐dollar Series A funding from world‐class investors and ranked among Europe’s fastest‐growing startups, we work with … early in your career Qualify opportunities and book high‐quality meetings for senior sales leaders Track your performance, test strategies, and improve fast Feed customer insights back to marketing, product, and leadership Represent the business at events, conferences, and wherever customers are This is hands‐on, high‐energy, proper ...

identity verification and management, protecting the world’s largest brands against advanced fraud. The company’s future-proof product portfolio helps businesses provide frictionless customer onboarding and verification in 4-8 seconds while staying ahead of emerging threats and evolving regulatory requirements. You will drive Au10TIX’s commercial growth … focused go-to-market strategy, and close high-impact enterprise deals. You’ll collaborate closely with the EMEA leadership team, marketing, product, and customer success to position Au10TIX as the partner of choice for identity verification, compliance automation, and fraud prevention. The ideal candidate combines enterprise SaaS sales expertise ...