11 of 11 Customer Insight Jobs in the North West

Customer Insight Lead £70,000-£90,000 + Bonus Greater Manchester (Hybrid – 2x Days a Week in Office) THE COMPANY A leading UK health and life insurer, known for its innovative, rewards-led model that incentivises healthier lifestyles, is seeking a Customer Insight Lead. The business … backed by a global financial services group and continues to operate at scale; they’re investing heavily in data, analytics, and customer insight, and doubling down on personalisation and customer-centricity, with insight at the core. THE ROLE Reporting into the Director of Customer Insight ...

Customer Insights Analyst £50,000 - £55,000 Darwen (3 days a week on-site) This is an exciting opportunity to join a data-led organisation where customer insight is central to driving commercial performance and improving customer experience. THE COMPANY They are a growing, customer … With a strong focus on personalisation and service quality, they use data to continuously improve engagement, retention, and lifetime value. THE ROLE As a Customer Insight Analyst you will play a key role in shaping how data informs decision making across marketing, operations, and customer strategy, with ...

hiring a Customer Insight Analyst to join a growing customer insights team within a well-established UK business that's rapidly scaling its data and analytics capability. This is a core role in the team , focused on unlocking value from customer data to drive smarter … over 500+ locations across the UK and Ireland . They've built a strong reputation in their sector and are now investing heavily in customer insight, CRM, and analytics to better understand and engage their customer base at scale. The role You'll sit within a growing ...

Customer Insight Analyst Hybrid - Blackburn, Lancashire Salary: up to £55,000 This is an opportunity to join a data-led organisation where customer insight sits at the heart of decision making. The role offers strong exposure to CRM, customer lifecycle strategy, and advanced analytics, with … chance to directly influence customer experience and commercial performance. The Company They are an established, customer-focused business operating across a large network of locations, with a strong emphasis on data-driven growth. The organisation is investing in its analytics capability to better understand customer behaviour ...

customers operating in safety-critical environments. You will lead a team of Product Managers and domain specialists, ensuring product direction is driven by strong customer insight, market understanding and commercial priorities. • Define and lead the PaaS product strategy and roadmap across hardware, edge platforms and analytics capabilities • Lead … develop high-performing Product Managers and Product System & Domain Design teams • Build deep understanding of customer needs, market trends and competitive positioning to inform product direction • Identify, size and prioritise product opportunities using data, customer insight and commercial evaluation • Ensure product roadmaps are driven by validated customer ...

Insight Planner Inside IR35, £550 - £650 P/D 9 months, scope to extend Hybrid, 1-2 days on site per week (Manchester preferred, London considered) BPSS + SC eligibility We're looking for an Insight Planner to join a new multidisciplinary team driving insight-led decision … making in a large, complex organisation. As the sole Insight Planner , you'll shape how insight is used - turning data into clear narratives that influence strategy, product direction, and outcomes . Key Responsibilities Synthesize qualitative, quantitative, and behavioural data into clear, actionable insights Create compelling presentations and strategic ...

umbrella and contractor payroll technology, supporting the UK temporary labour market at scale. The business is recognised for its compliant payroll solutions, strong customer service culture and robust systems designed for high-volume contractor engagement. With a reputation built on service quality, compliance and operational excellence, the organisation continues … grow by delivering an exceptional customer experience. The Role An opportunity for an experienced Customer Success Manager to join a specialist payroll technology business in a pure implementations and customer experience role. You will lead client onboarding and implementations, ensuring customers experience a smooth, compliant and well ...

validate use cases and product direction • Helping shape APIs, integrations and platform capabilities • Supporting go-to-market initiatives alongside sales and marketing • Using analytics, customer insight and market feedback to drive continuous improvement 🔹 What they’re looking for: • Experience building and scaling technical products in cybersecurity, analytics, SaaS ...

support the development and launch of new solutions across the business. This is a fantastic opportunity for somebody who enjoys combining commercial thinking, customer insight and cross-functional collaboration to bring new propositions to market within a highly respected pensions business. The organisation has built a strong reputation … delivering innovative software and data solutions that help pension providers, businesses and third parties improve customer and member experiences throughout their financial journeys. With continued investment in growth, technology and innovation, they are now looking for somebody who can play a key role in shaping future proposition strategy. ...

most recognisable brands, were on a mission to simplify HR and make it more impactful. Were now looking for a commercially minded Senior Customer Success Manager with strong HR domain expertise to join our growing team. This role is ideal for qualified HR professional coming from HR SaaS … professional services or a senior HR background within a large enterprise environment who understands the realities of employee relations, HR operations and customer partnership at scale. If you thrive on building strategic client relationships, driving customer value and helping organisations modernise HR through technology and advisory solutions ...

Functional Consultant to join our Engagement Services team. This role supports multiple value streams by providing strong Dynamics capability and ensuring consistent, compliant customer experiences. The initial focus will be on the Workplace Futures Programme, contributing to a hybrid environment that blends on-premises and cloud solutions. Responsibilities Translate … time delivery. Work closely with developers to ensure solutions are clear, scalable, and aligned. Contribute to integration and data-related requirements where relevant. Support customer, sales, and servicing journeys. Ensure solutions meet regulatory and compliance expectations. Operate across both cloud and on-prem environments. Essential Skills Strong experience ...