21 of 21 Customer Insight Jobs in the Thames Valley

step on the ladder to showcase and develop your Data and Insight skills. Bring SQL and Power BI skills (Python and R would be advantageous) Work with Salesforce and our other Customer Service systems to advance your data mining techniques to collate, distil and build reports for simple … efficiencies, improving processes, you will take the data and provide the insight. You will be able to evidence where you have worked with large customer datasets (ideally customer data, customer behaviour, etc) and communicated findings of trend analysis through simple and clear dashboards, commentary and reports Note ...

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also lead ...

Product Domain Director As Product Director, you will take full ownership of a major product domain, responsible for its long-term strategy, commercial outcomes, customer value, and execution. You will: Lead, coach, and empower Product Managers and Product Leads, building high-performing, outcome-driven teams. Own and deliver … vision with fast-paced, pragmatic execution. Become the internal authority for your domain, guiding decisions across engineering, design, research, commercial and operations. Build deep customer insight and translate this directly into product direction. Drive product performance, quality, user experience, and measurable impact. Lead discovery with clarity, rigour ...

Product Domain Director As Product Director, you will take full ownership of a major product domain, responsible for its long-term strategy, commercial outcomes, customer value, and execution. You will: Lead, coach, and empower Product Managers and Product Leads, building high-performing, outcome-driven teams. Own and deliver … vision with fast-paced, pragmatic execution. Become the internal authority for your domain, guiding decisions across engineering, design, research, commercial and operations. Build deep customer insight and translate this directly into product direction. Drive product performance, quality, user experience, and measurable impact. Lead discovery with clarity, rigour ...

Product Domain Director As Product Director, you will take full ownership of a major product domain, responsible for its long-term strategy, commercial outcomes, customer value, and execution. You will: Lead, coach, and empower Product Managers and Product Leads, building high-performing, outcome-driven teams. Own and deliver … vision with fast-paced, pragmatic execution. Become the internal authority for your domain, guiding decisions across engineering, design, research, commercial and operations. Build deep customer insight and translate this directly into product direction. Drive product performance, quality, user experience, and measurable impact. Lead discovery with clarity, rigour ...

technical and operational success throughout the sales cycle — from early discovery and trials through to production rollout. What You'll Be Doing Manage enterprise customer trials end-to-end, from scoping through execution and successful production rollout Build and maintain strong relationships with customers, prospects, partners, and internal stakeholders … Develop technical champions within customer organisations to drive deal momentum and technical wins Provide technical expertise during the sales process, including product demonstrations, proofs of concept, and solution design Act as the bridge between Sales and the wider business (Product, Technology, and Operations), translating customer needs into clear ...

technical and operational success throughout the sales cycle — from early discovery and trials through to production rollout. What You'll Be Doing Manage enterprise customer trials end-to-end, from scoping through execution and successful production rollout Build and maintain strong relationships with customers, prospects, partners, and internal stakeholders … Develop technical champions within customer organisations to drive deal momentum and technical wins Provide technical expertise during the sales process, including product demonstrations, proofs of concept, and solution design Act as the bridge between Sales and the wider business (Product, Technology, and Operations), translating customer needs into clear ...

technical and operational success throughout the sales cycle — from early discovery and trials through to production rollout. What You'll Be Doing Manage enterprise customer trials end-to-end, from scoping through execution and successful production rollout Build and maintain strong relationships with customers, prospects, partners, and internal stakeholders … Develop technical champions within customer organisations to drive deal momentum and technical wins Provide technical expertise during the sales process, including product demonstrations, proofs of concept, and solution design Act as the bridge between Sales and the wider business (Product, Technology, and Operations), translating customer needs into clear ...

service to our customers every single day. You will be: Responsible for the overall design, architecture, and application delivery for AgileCadence's Microsoft Dynamics Customer Engagement delivery projects. A champion for functional and/or technical solutions on the Microsoft platform with a strong understanding of Dynamics … development activities as required, identifying opportunities, and supporting in pre-sales activities such as presentations and demonstrations. Using a design-led approach to identify customer needs and transform requirements into designs that solve customer problems and bring continuous improvement. Collaborating with stakeholders and subject matter experts to ensure ...

service to our customers every single day. You will be: Responsible for the overall design, architecture, and application delivery for AgileCadence's Microsoft Dynamics Customer Engagement delivery projects. A champion for functional and/or technical solutions on the Microsoft platform with a strong understanding of Dynamics … development activities as required, identifying opportunities, and supporting in pre-sales activities such as presentations and demonstrations. Using a design-led approach to identify customer needs and transform requirements into designs that solve customer problems and bring continuous improvement. Collaborating with stakeholders and subject matter experts to ensure ...

service to our customers every single day. You will be: Responsible for the overall design, architecture, and application delivery for AgileCadence's Microsoft Dynamics Customer Engagement delivery projects. A champion for functional and/or technical solutions on the Microsoft platform with a strong understanding of Dynamics … development activities as required, identifying opportunities, and supporting in pre-sales activities such as presentations and demonstrations. Using a design-led approach to identify customer needs and transform requirements into designs that solve customer problems and bring continuous improvement. Collaborating with stakeholders and subject matter experts to ensure ...

compelling product demonstrations to senior stakeholders Guide prospects through evaluation and decision-making processes Contribute to outbound campaigns, events, and strategic account activity Feed customer insight back into product and go-to-market strategy Required Skills and Experience Have experience selling SaaS or B2B technology solutions Enjoy owning ...

products, and geographies Build account plans, forecasts, and run regular QBRs Spot risks and opportunities early and work cross-functionally to resolve them Feed customer insight back into Product and Leadership teams About You 2+ years in Account Management/Customer Success within SaaS Comfortable working with ...

revenue opportunities. Support the implementation of new pricing approaches – monitoring performance and ensuring pricing governance. Key Accountabilities: Data Analysis & Reporting Collect, organise, and analyse customer and commercial data. Support pricing analysis and prepare data-driven recommendations. Build and maintain reports and dashboards to track performance. Market Research Conduct desk … research on competitors, market trends, and industry developments. Support the creation of market intelligence reports. Benchmark customer and competitor pricing information. Customer Research Assist in preparing and conducting customer interviews and surveys. Summarise and present customer insights in a clear, structured way. Collaborate with product, sales ...

respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering ...

hands-on Product Manager that will lead the product vision, strategy, and execution, ensuring their innovative product offerings align with market demands and customer needs. You will own the end-to-end product lifecycle, driving a customer-focused approach, and have leadership over the design and user experience … Market Focus & Ownership of Design Cross-functional Leadership - Work closely with engineering, marketing, sales, and operations to ensure smooth execution of the product roadmap. Customer Experience & Research - Voice of the Customer & User Experience (UX) Digital & Data Integration - Data-Driven Decision-Making & Technology Alignment Market Research & Competitive Landscape - Competitive ...

understand. There's over £1 trillion sitting in UK pensions, but much of the industry is still stuck with outdated products and poor customer experiences. Penfold is changing that with a modern, tech-first platform that puts employers and savers first. We're a growing team of ~50 people … targets Close a high volume of smaller deals efficiently while delivering a great buyer experience Running effective sales cycles Lead structured discovery to understand customer needs and decision criteria Deliver tailored product demos focused on employer use cases Clearly articulate Penfold's value and handle objections confidently Move deals ...

solution discussions Handle inbound inquiries and convert them into sales opportunities Follow up with existing customers to drive cross-sell and up-sell Address customer objections and clearly communicate value propositions Prepare pricing, proposals, and sales-related documentation Collaboration & Market Contribution Collaborate with internal teams to define and execute … effective sales strategies Transfer qualified opportunities to relevant stakeholders with complete and actionable information Provide market and customer insights based on direct prospect interactions Support marketing initiatives such as trade shows, events, and webinars when needed Brand & Professional Development Represent the company's brand and positioning in all customer ...

prospects' workflows and show how Linda unlocks real efficiency and patient access. Cross-functional collaboration — work closely with product, engineering, and ops to relay customer insights and ensure smooth onboarding. Customer relationships — build long-term trust and maximise account value through upsell, cross-sell, and expansion. Sales infrastructure ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years' experience in a technical pre-sales ...

Handoffs – ≥ 90 % NPS on deals you scope. Key KPIs Results – ramped quota attainment. Pipeline – ~3× quota coverage. Activity – target discovery/demo sessions weekly. Customer Experience – ≥ 90 % NPS on your deals. What You'll Be Doing Lead portal audits; quantify revenue gaps and ROI. Co-sell with HubSpot … target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. Keep HubSpot CRM ≥ 95 % hygienic. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell or business-case experience. Eager ...