12 of 12 Customer Insight Jobs in the Thames Valley

Customer Operations Executive - Mobile Telecoms Location: Greater Reading - 3 days/week in office Permanent A leading organisation within the UK’s digital infrastructure sector is seeking a Customer Operations Executive to support the delivery of outstanding customer experience across its B2B ecosystem. Operating at the heart … organisation works closely with customers, landlords and partners to enable critical digital infrastructure. As the business continues to expand its propositions and enhance customer experience, the Marketing & Customer Operations team plays a key role in driving operational excellence, insight-led decision making and measurable improvements in customer ...

applied consistently across products and sales activity. Provide pricing support for Klipboard Money, enabling accurate setup and smooth execution of sales deals. Market, Product & Customer Insight Support competitive and market analysis to inform our pricing, packaging, and monetisation strategies. Build and maintain pricing benchmarks and market intelligence … existing products. Work with Klipboard product, sales, and marketing teams to translate insight into commercial action. Skills, Knowledge and Experience: Strong analytical skills with proficiency in Excel, working knowledge of PowerBI a plus. 1–2 years’ experience in an analytical, commercial, or research role (software/tech experience ...

applied consistently across products and sales activity. Provide pricing support for Klipboard Money, enabling accurate setup and smooth execution of sales deals. Market, Product & Customer Insight Support competitive and market analysis to inform our pricing, packaging, and monetisation strategies. Build and maintain pricing benchmarks and market intelligence … existing products. Work with Klipboard product, sales, and marketing teams to translate insight into commercial action. Skills, Knowledge and Experience: Strong analytical skills with proficiency in Excel, working knowledge of PowerBI a plus. 1–2 years’ experience in an analytical, commercial, or research role (software/tech experience ...

priorities into actionable roadmaps and commercially strong propositions. • Build compelling business cases and value propositions that underpin growth. • Spot, validate, and prioritise opportunities using customer insight and market data. End to End Delivery • Lead a lean, cross functional squad to design, test, and launch new propositions. • Bring teams … operationally deliverable. • Track adoption and performance, recommending scale up, improvement, or exit. Collaboration & Influence • Partner with Sales on go to market strategy, pricing, and customer engagement. • Work with Marketing to shape positioning, messaging, and demand generation. • Align innovation with delivery capability alongside Technology and Delivery teams. • Ensure seamless customer ...

Role: Data Analyst Hours: 9am - 5:30pm Hourly rate: £15.38ph Responsibilities: · Assist the regional marketing manager to analyse sales performance, market data, and customer insights to support decision making. · Provide forecasting support, including demand analysis and trend tracking. · Monitor competitor activity and market trends to support category planning. · Assist ...

Role: Data Analyst Hours: 9am - 5:30pm Hourly rate: £15.38ph Responsibilities: · Assist the regional marketing manager to analyse sales performance, market data, and customer insights to support decision making. · Provide forecasting support, including demand analysis and trend tracking. · Monitor competitor activity and market trends to support category planning. · Assist ...

Role in Detail Strategic Thinking & Thought Leadership Drive product vision and strategy across global accounting markets, staying ahead of regulatory changes, industry trends, and customer needs Lead AI transformation strategy for accounting workflows, positioning IRIS products at the forefront of AI evolution in bookkeeping, financial reporting, and compliance Serve … product roadmaps Establish thought leadership through industry engagement, white papers, and strategic partnerships with accounting bodies on the future of AI in accounting Champion customer-centricity by understanding how AI will transform accounting professionals' work and translating insights into breakthrough innovations Product Leadership & Team Management Build and lead ...

respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering ...

stream of educational, trust-building content for the Clearview blog and website: Work with our Sales Director and engineers to gather technical knowledge and customer insights, then transform these into clear, engaging blog articles Create articles that answer the real questions our customers are asking - covering pricing transparency, product … need to be a professional videographer on day one, but you’ll develop these skills rapidly. Film our engineers and sales team answering customer questions, demonstrating products, and sharing expertise in our Insights Test Lab: Edit videos for YouTube - adding intros, captions, thumbnails, and calls-to-action Cut longer ...

ensure smooth onboarding Proactively identify and deliver upsell and cross-sell opportunities within existing accounts Marketing & Growth Support Create and refine case studies, customer stories and testimonials to be used in business development Work with freelancers to create marketing materials for sales and awareness purposes. Collaborate with the sales … content, feeding insights back into future activity Own the company’s presence on LinkedIn and actively manage other relevant social platforms Feed real-world customer insights back into messaging and positioning Experience Required 2+ years’ experience in business development, B2B sales, partnerships or a commercial role with experience ...

Central, you will be the face of the business in your territory. Reporting to the Field Sales Manager, you'll manage and expand existing customer relationships, uncover new business opportunities, and champion a portfolio of strategic brands. Working alongside a supportive internal team, you'll drive regional sales … develop new business opportunities through proactive outreach and relationship-building. Re-engage lapsed accounts and uncover untapped potential. Conduct a minimum of 8 customer visits per week, independently or with key suppliers. Represent the business at trade shows and quarterly sales meetings. Maintain close communication with Tier ...

effective sales and marketing plans, identify and develop private label and OE product opportunities, and support product range development by providing valuable market and customer insights to the Product Management team. Regular customer engagement, including visits to key accounts, will be essential to ensure continuity, strengthen partnerships … Duties and Responsibilities Conduct regular visits to key customers and branches based on their strategic importance to the business. Identify and develop new customer opportunities while increasing profitable sales within designated customers and regions. Manage and grow sales across key distribution channels, including Regional generic sales distribution, National distributors ...