8 of 8 Customer Insight Jobs in the Thames Valley

roadmap for our innovative software solutions. You'll lead the full product lifecycle - from market research and ideation through to launch - ensuring products meet customer needs, drive growth, and stand out in the market. What you'll do: Shape product strategy and roadmap based on market insight, customer needs, and business goals Lead cross-functional teams through the entire product lifecycle, ensuring quality delivery Use analytics and customer feedback to inform decisions and optimise product performance Collaborate with stakeholders at all levels to secure buy-in and alignment Drive go-to-market strategies that maximise adoption ...

seeking an experienced Zendesk Product Owner with strong expertise in contact centre platforms, ideally Zendesk, to lead the vision, strategy, and delivery of our customer service and support technology stack. This role will own the product roadmap for our contact centre solutions, driving enhancements that improve customer experience … operational efficiency, and agent productivity. As the Product Owner, you will collaborate closely with engineering, operations, customer support, and external vendors to deliver scalable features and seamless integrations. You will act as the voice of the customer and the business, ensuring our platforms align with both short term ...

strategy working with brands such as British Gas. You'll lead and develop a small team, working in an agile environment to deliver exceptional customer experiences and drive commercial growth. About the Role As Senior Digital Product Manager, you will: Drive Continuous Improvement: Challenge the status quo-your … Shape key product hypotheses into impactful features or functionality. Use measurable product principles and OKRs to assess performance and identify areas for improvement. Champion Customer-Centricity: Stay ahead of market trends and competitor offerings. Use customer insights to inform product development and digital strategy in fast-moving markets. ...

Description Join our dynamic team, born from the successful launch of Chase UK in 2021, where we create customer-centric products that address real-world challenges. We foster an environment that values collaboration, curiosity, and commitment, helping you realize your potential. Be a part of our diverse team, comprising … cutting-edge solutions. You will work collaboratively in a multi-disciplinary team of designers, technologists, and business experts to create new customer-focused products and services. You will have a clear understanding of the business promoters behind the product goals and use customer insights and data to inform ...

profile: Key Responsibilities Identify, qualify, and nurture new sales opportunities through calls, emails, and digital channels. Manage inbound leads, responding promptly and professionally to customer inquiries. Work closely with marketing to convert campaign responses into opportunities. Conduct research on target accounts and develop tailored outreach strategies. Maintain an organized … preparation, and follow-up activities. Meet or exceed monthly and quarterly targets for qualified opportunities and closed sales. Provide feedback on prospect trends and customer insights to marketing and product teams. Build and maintain strong relationships with internal teams and customers to ensure satisfaction and retention. Qualifications & Experience Bachelors ...

KPIs, and disciplined forecasting. Design and deliver a robust pipeline generation strategy across outbound, inbound, partnerships, and events. Collaborate closely with Marketing, Product, and Customer Success to align on go-to-market priorities. Team Building & Management Recruit, mentor, and lead a high-performing sales team (AEs, SDRs, AMs). … rates. Monitor market trends and competitive shifts, adjusting messaging and positioning where needed. Cross-Functional Leadership Work closely with Product teams to share customer insights and influence product roadmap direction. Support Marketing with messaging, positioning, and collateral tailored to enterprise buyers. Partner with Customer Success to strengthen renewals ...

KPIs, and disciplined forecasting. Design and deliver a robust pipeline generation strategy across outbound, inbound, partnerships, and events. Collaborate closely with Marketing, Product, and Customer Success to align on go-to-market priorities. Team Building & Management Recruit, mentor, and lead a high-performing sales team (AEs, SDRs, AMs). … rates. Monitor market trends and competitive shifts, adjusting messaging and positioning where needed. Cross-Functional Leadership Work closely with Product teams to share customer insights and influence product roadmap direction. Support Marketing with messaging, positioning, and collateral tailored to enterprise buyers. Partner with Customer Success to strengthen renewals ...

Based in EMEA, this position is part of a highly strategic team that connects global vision with local execution—ensuring that products, programs, and customer experiences are successfully brought to market in one of the company's most diverse and high-potential regions. You will play a meaningful role … customers, partners, and markets across EMEA. Collaborate with global Go-To-Market and Product Marketing teams to enhance adoption, increase revenue, and improve customer happiness. This is a senior strategic IC role—ideal for a professional who thrives at the intersection of strategy, execution, and influence. You'll operate ...