12 of 12 Customer Insight Jobs in the Thames Valley

roadmap for our innovative software solutions. You'll lead the full product lifecycle - from market research and ideation through to launch - ensuring products meet customer needs, drive growth, and stand out in the market. What you'll do: Shape product strategy and roadmap based on market insight, customer needs, and business goals Lead cross-functional teams through the entire product lifecycle, ensuring quality delivery Use analytics and customer feedback to inform decisions and optimise product performance Collaborate with stakeholders at all levels to secure buy-in and alignment Drive go-to-market strategies that maximise adoption ...

precision: shaping annual business plans, overseeing workforce and capacity strategies, and balancing service quality with cost effectiveness. You’ll work hand-in-hand with Customer Relationships to support business development, ensuring our offer meets evolving client expectations, and you’ll collaborate closely with Technology and Operations to drive … lead and inspire high-performing review teams, building a motivated, capable workforce that’s ready to meet growing demand. Your focus on customer insight and service excellence will foster trusted relationships – both with long-standing clients and new customers adopting digital services. And with responsibility for service performance ...

seeking an experienced Zendesk Product Owner with strong expertise in contact centre platforms, ideally Zendesk, to lead the vision, strategy, and delivery of our customer service and support technology stack. This role will own the product roadmap for our contact centre solutions, driving enhancements that improve customer experience … operational efficiency, and agent productivity. As the Product Owner, you will collaborate closely with engineering, operations, customer support, and external vendors to deliver scalable features and seamless integrations. You will act as the voice of the customer and the business, ensuring our platforms align with both short term ...

strategy working with brands such as British Gas. You'll lead and develop a small team, working in an agile environment to deliver exceptional customer experiences and drive commercial growth. About the Role As Senior Digital Product Manager, you will: Drive Continuous Improvement: Challenge the status quo-your … Shape key product hypotheses into impactful features or functionality. Use measurable product principles and OKRs to assess performance and identify areas for improvement. Champion Customer-Centricity: Stay ahead of market trends and competitor offerings. Use customer insights to inform product development and digital strategy in fast-moving markets. ...

Description Join our dynamic team, born from the successful launch of Chase UK in 2021, where we create customer-centric products that address real-world challenges. We foster an environment that values collaboration, curiosity, and commitment, helping you realize your potential. Be a part of our diverse team, comprising … cutting-edge solutions. You will work collaboratively in a multi-disciplinary team of designers, technologists, and business experts to create new customer-focused products and services. You will have a clear understanding of the business promoters behind the product goals and use customer insights and data to inform ...

pipeline growth for our products by developing and executing marketing strategies that resonate with our target audience. You will be accountable for translating customer insights into compelling messaging and empowering sales teams with content that brings SITA’s promise to life to support business growth and product adoption. Reporting … messaging: Develop clear, compelling, and differentiated external-facing value propositions and messaging for the Borders journeys and products, ensuring they align with market needs, customer insights, and competitive landscape. Marketing Strategy Design, develop, and execute integrated go-to-market marketing programs across the entire marketing lifecycle, including internal communications ...

profile: Key Responsibilities Identify, qualify, and nurture new sales opportunities through calls, emails, and digital channels. Manage inbound leads, responding promptly and professionally to customer inquiries. Work closely with marketing to convert campaign responses into opportunities. Conduct research on target accounts and develop tailored outreach strategies. Maintain an organized … preparation, and follow-up activities. Meet or exceed monthly and quarterly targets for qualified opportunities and closed sales. Provide feedback on prospect trends and customer insights to marketing and product teams. Build and maintain strong relationships with internal teams and customers to ensure satisfaction and retention. Qualifications & Experience Bachelors ...

KPIs, and disciplined forecasting. Design and deliver a robust pipeline generation strategy across outbound, inbound, partnerships, and events. Collaborate closely with Marketing, Product, and Customer Success to align on go-to-market priorities. Team Building & Management Recruit, mentor, and lead a high-performing sales team (AEs, SDRs, AMs). … rates. Monitor market trends and competitive shifts, adjusting messaging and positioning where needed. Cross-Functional Leadership Work closely with Product teams to share customer insights and influence product roadmap direction. Support Marketing with messaging, positioning, and collateral tailored to enterprise buyers. Partner with Customer Success to strengthen renewals ...

KPIs, and disciplined forecasting. Design and deliver a robust pipeline generation strategy across outbound, inbound, partnerships, and events. Collaborate closely with Marketing, Product, and Customer Success to align on go-to-market priorities. Team Building & Management Recruit, mentor, and lead a high-performing sales team (AEs, SDRs, AMs). … rates. Monitor market trends and competitive shifts, adjusting messaging and positioning where needed. Cross-Functional Leadership Work closely with Product teams to share customer insights and influence product roadmap direction. Support Marketing with messaging, positioning, and collateral tailored to enterprise buyers. Partner with Customer Success to strengthen renewals ...

larger and more strategic accounts, ensuring they get real outcomes and love working with Benji. Collaborate across the organisation Work with product, marketing, and customer success to bring customer insights into the heart of how we build. Shape how we sell As an early sales hire ...

full range of marketing campaign, as well as owning the marketing strategy within your business pillar. Using information gathered from market analysis, customer insights and sales trends, you will devise creative, innovative and impacting marketing plans that meet stakeholder objectives. For example, customer re-engagement through profiling ...

Based in EMEA, this position is part of a highly strategic team that connects global vision with local execution—ensuring that products, programs, and customer experiences are successfully brought to market in one of the company's most diverse and high-potential regions. You will play a meaningful role … customers, partners, and markets across EMEA. Collaborate with global Go-To-Market and Product Marketing teams to enhance adoption, increase revenue, and improve customer happiness. This is a senior strategic IC role—ideal for a professional who thrives at the intersection of strategy, execution, and influence. You'll operate ...