18 of 18 Customer Insight Jobs in the Thames Valley

roadmap for our innovative software solutions. You'll lead the full product lifecycle - from market research and ideation through to launch - ensuring products meet customer needs, drive growth, and stand out in the market. What you'll do: Shape product strategy and roadmap based on market insight, customer needs, and business goals Lead cross-functional teams through the entire product lifecycle, ensuring quality delivery Use analytics and customer feedback to inform decisions and optimise product performance Collaborate with stakeholders at all levels to secure buy-in and alignment Drive go-to-market strategies that maximise adoption ...

will be advantageous From The Job Description Create and deliver marketing plans that will effectively target customers across multiple channels Drive growth through new customer acquisition, customer expansion and learner progressions Use customer insight to develop compelling propositions and marketing messages Execute the marketing plan ...

delivering multi-million pound revenue and profit gains. As part of the broader Analytics function, the Experimentation Team plays a central role in shaping customer experiences across Tesco's websites, apps, and digital platforms. We use data-driven experimentation to uncover insights, validate ideas, and drive continuous improvement across … wide range of digital products—from online and app experiences to Marketplace and in-store digital entities. Our mission is to deliver innovative, customer-first propositions that also drive advertiser value. As Senior Optimisation Manager, you'll lead experimentation efforts that improve user experience and media performance. ...

individuals, organizations, and society to progress. There's still so much to build — and even more to discover. Go there with us... As a Customer Success Associate at Go1, you're pivotal in driving lasting customer value through engagement, adoption, and advocacy. Your focus spans customer retention … customers derive maximum value from our platform. We're seeking individuals with a knack for creative problem-solving, resilience, and a passion for customer success. Fluency in French is essential for this role. How You'll Make a Difference Supporting a rapidly growing customer base while balancing ...

Head of Membership & Loyalty Product owns the end-to-end product strategy, roadmap, and capability evolution for Merlin's global membership, loyalty, and customer identity experiences. Sitting within the commercial organisation, this role defines what needs to be built, improved, or optimised to drive guest engagement, retention, and long … term value, while Technology owns platform delivery. You will ensure that membership and identity capabilities meet customer needs, enable commercial objectives, support the loyalty proposition, and deliver a consistent experience across all markets and channels. Working closely with commercial, regional, and technology teams, you will translate customer insight ...

Head of Membership & Loyalty Product owns the end-to-end product strategy, roadmap, and capability evolution for Merlin's global membership, loyalty, and customer identity experiences. Sitting within the commercial organisation, this role defines what needs to be built, improved, or optimised to drive guest engagement, retention, and long … term value, while Technology owns platform delivery. You will ensure that membership and identity capabilities meet customer needs, enable commercial objectives, support the loyalty proposition, and deliver a consistent experience across all markets and channels. Working closely with commercial, regional, and technology teams, you will translate customer insight ...

Support the annual strategic planning process, including long-term growth targets and portfolio optimization. Develop business cases and investment frameworks grounded in market data, customer insights, and competitive dynamics. Maintain dashboards and KPIs to monitor initiative performance, resource allocation, and strategic alignment. Ensure strategic planning and capital allocation … opportunities. Support go-to-market planning and execution for new initiatives. Align strategic priorities with delivery tracking and execution metrics managed by Product Operations. Customer & Market Insights Integrate customer feedback, market intelligence, and competitive analysis into strategic planning and business development efforts. Coordinate structured customer validation programs ...

best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. … leadership experience. This role requires a forward-thinking strategist who understands the profound impact of Generative AI, new platform tooling, and Agentforce solutions on customer digital transformation roadmaps. You will be responsible not only for meeting targets but for positioning our Professional Services as the essential partner for customers ...

sales lifecycle, supporting Business Development Executives to excel through coaching, capability building, and disciplined execution. You will champion data-driven decision-making, innovation and customer-centric solution selling to achieve ambitious revenue goals. In This Role, You Will People Leadership & Line Management Directly lead, coach, and support a team … monitoring morale and proactively addressing issues. Operational & Sales Excellence Oversee and support the full sales lifecycle, ensuring consistent execution of solution-selling methodologies and customer-centric approaches. Drive pipeline discipline by monitoring, validating, and coaching reps on pipeline accuracy, stage progression, and forecasting. Prepare accurate revenue forecasts and weekly ...

Triple Whale is the source of truth for eCommerce brands. Our platform centralises the entire analytics stack- from profit tracking and customer insights to marketing attribution and creative intelligence. We empower brands with the visibility they need to make smarter decisions, scale faster, and optimise every dollar spent. What … problem framing and user research to UX/UI design, prototyping, and usability validation. You'll work closely with Product Management, Engineering, Data, and Customer Experience partners to deeply understand user needs, shape product strategy, and translate insights into elegant, high-impact product experiences. This role is ideal ...

methods used in design. You will drive awareness and use of the tools and services to help areas of the business understand, and influence customer engagement. This might be inside or outside of UX (including product and engineering). What You'll Be Doing Deliver and present well-defined … clearly communicated, and thoroughly validated designs to stakeholders at all levels, driving customer trust, engagement, and positive business outcomes Leverage customer insights, data, and creativity to address and solve real user problems Contribute to strategic UX direction while guiding intuitive UI and interaction design Advocate for customer ...

Sales and Marketing — supporting go-to-market strategies, product bundles, and vertical-specific offerings. Build and maintain a competitive roadmap aligned with market trends, customer needs, and technological advancements. Partner with engineering to ensure timely, high-quality delivery of features and improvements. Establish clear KPIs for product adoption, customer … customers, industry analysts, and at relevant conferences. Foster a data-driven culture — making decisions based on usage analytics, win/loss data, and customer insights. We Expect You to Have: 7+ years of experience in Product Management, with at least 3 years in a leadership role. Proven track record ...

Marketing Manager you will have the following responsibilities: Develop and refine marketing strategy, brand positioning, and messaging aligned with business goals and customer insights. Monitor market trends, competitor activity, and channel performance to optimise strategy and execution. Plan and oversee company presence at industry events and shows. Lead, mentor … partners, and industry influencers, gathering market and satisfaction insights to inform strategy. Drive innovation by exploring new marketing technologies, identifying growth opportunities, and enhancing customer experience. ***Shortlisting in the New Year*** Profile A successful Marketing Manager should have: Proven experience in a similar marketing role - with a clear track ...

Marketing Manager you will have the following responsibilities: Develop and refine marketing strategy, brand positioning, and messaging aligned with business goals and customer insights. Monitor market trends, competitor activity, and channel performance to optimise strategy and execution. Plan and oversee company presence at industry events and shows. Lead, mentor … partners, and industry influencers, gathering market and satisfaction insights to inform strategy. Drive innovation by exploring new marketing technologies, identifying growth opportunities, and enhancing customer experience. ***Shortlisting in the New Year*** Profile A successful Marketing Manager should have: Proven experience in a similar marketing role - with a clear track ...

Marketing Manager you will have the following responsibilities: Develop and refine marketing strategy, brand positioning, and messaging aligned with business goals and customer insights. Monitor market trends, competitor activity, and channel performance to optimise strategy and execution. Plan and oversee company presence at industry events and shows. Lead, mentor … partners, and industry influencers, gathering market and satisfaction insights to inform strategy. Drive innovation by exploring new marketing technologies, identifying growth opportunities, and enhancing customer experience. ***Shortlisting in the New Year*** Profile A successful Marketing Manager should have: Proven experience in a similar marketing role - with a clear track ...

driving new business growth across our portfolio. This is an exciting opportunity for a results-driven sales professional who thrives on building meaningful customer relationships, identifying opportunities, and delivering transformative solutions. As an Account Executive II, you'll lead with curiosity, empathy, and commercial acumen — understanding customer pain … development within your designated territory, identifying and engaging potential customers through proactive outreach and strategic prospecting. Take a consultative, solutions-oriented approach, understanding each customer's challenges and mapping how our platform solves them. Build trusted, long-term relationships with prospects and stakeholders by consistently demonstrating product knowledge, reliability ...

integrations. This is your chance to make a real impact in a fast-growing fintech, working with talented teams to deliver secure, scalable, and customer-centric banking experiences. Key Responsibilities Own the end-to-end product vision for Business Accounts, delivering a world-class banking experience for SMEs … controls. Drive development of new capabilities including local IBANs, multi-currency accounts, cash management tools, and integrations with accounting, payments, and credit products. Leverage customer insights and data to prioritise opportunities that increase engagement, deposits, activation, and usage. Collaborate cross-functionally with Engineering, Design, Operations, Compliance, Risk, and Customer ...

profile: Key Responsibilities Identify, qualify, and nurture new sales opportunities through calls, emails, and digital channels. Manage inbound leads, responding promptly and professionally to customer inquiries. Work closely with marketing to convert campaign responses into opportunities. Conduct research on target accounts and develop tailored outreach strategies. Maintain an organized … preparation, and follow-up activities. Meet or exceed monthly and quarterly targets for qualified opportunities and closed sales. Provide feedback on prospect trends and customer insights to marketing and product teams. Build and maintain strong relationships with internal teams and customers to ensure satisfaction and retention. Qualifications & Experience Bachelors ...