1 to 25 of 50 Customer Insight Jobs in the Thames Valley

Interim Customer Insight & Journey Lead (Dynamics 365) A leading emergency medical charity is seeking an Interim Customer Insight & Journey Lead (Dynamics 365) to establish, define and deliver a modern customer insight capability from the ground up. This is a rare opportunity to shape … entire approach to customer journeys, supporter behaviour, and data-driven engagement for an organisation that has yet to fully embed this function, and now needs a dedicated expert to design and implement it end-to-end. In this role, you will take full ownership of mapping key customer ...

London (Hybrid) | Full-Time | Strategic Leadership Role About Us We're a dynamic, growth-focused direct-to-consumer marketing business, known for delivering exceptional customer experiences through innovative products and bold brand storytelling. Our teams are agile, collaborative, and obsessed with understanding what makes consumers tick. The Role … cross-functionally with Marketing, Data, Creative, and Tech to identify market opportunities, shape product roadmaps, and ensure our products deliver both commercial impact and customer delight. Are you a visionary product strategist with a passion for consumer-centric innovation? Do you thrive in fast-paced environments where data, creativity ...

roadmap for our innovative software solutions. You'll lead the full product lifecycle - from market research and ideation through to launch - ensuring products meet customer needs, drive growth, and stand out in the market. What you'll do: Shape product strategy and roadmap based on market insight, customer needs, and business goals Lead cross-functional teams through the entire product lifecycle, ensuring quality delivery Use analytics and customer feedback to inform decisions and optimise product performance Collaborate with stakeholders at all levels to secure buy-in and alignment Drive go-to-market strategies that maximise adoption ...

components of the ZONTAL platform. This person will sit at the intersection of lab science, data standards, and modern cloud architecture—translating customer workflows into scalable products that are AI-ready by design. You should be equally comfortable in a lab discussing chromatography workflows, in a whiteboard session mapping … more core product pillars (e.g., Data Connectivity, Data Management, Data Orchestration). Propose and champion strategic product bets within your pillar, backed by customer insight, data, and commercial impact. Ensure your roadmap aligns with company goals, cross-product dependencies, and platform strategy. Customer & Domain Discovery Engage deeply ...

components of the ZONTAL platform. This person will sit at the intersection of lab science, data standards, and modern cloud architecture—translating customer workflows into scalable products that are AI-ready by design. You should be equally comfortable in a lab discussing chromatography workflows, in a whiteboard session mapping … more core product pillars (e.g., Data Connectivity, Data Management, Data Orchestration). Propose and champion strategic product bets within your pillar, backed by customer insight, data, and commercial impact. Ensure your roadmap aligns with company goals, cross-product dependencies, and platform strategy. Customer & Domain Discovery Engage deeply ...

components of the ZONTAL platform. This person will sit at the intersection of lab science, data standards, and modern cloud architecture—translating customer workflows into scalable products that are AI-ready by design. You should be equally comfortable in a lab discussing chromatography workflows, in a whiteboard session mapping … more core product pillars (e.g., Data Connectivity, Data Management, Data Orchestration). Propose and champion strategic product bets within your pillar, backed by customer insight, data, and commercial impact. Ensure your roadmap aligns with company goals, cross-product dependencies, and platform strategy. Customer & Domain Discovery Engage deeply ...

components of the ZONTAL platform. This person will sit at the intersection of lab science, data standards, and modern cloud architecture—translating customer workflows into scalable products that are AI-ready by design. You should be equally comfortable in a lab discussing chromatography workflows, in a whiteboard session mapping … more core product pillars (e.g., Data Connectivity, Data Management, Data Orchestration). Propose and champion strategic product bets within your pillar, backed by customer insight, data, and commercial impact. Ensure your roadmap aligns with company goals, cross-product dependencies, and platform strategy. Customer & Domain Discovery Engage deeply ...

components of the ZONTAL platform. This person will sit at the intersection of lab science, data standards, and modern cloud architecture—translating customer workflows into scalable products that are AI-ready by design. You should be equally comfortable in a lab discussing chromatography workflows, in a whiteboard session mapping … more core product pillars (e.g., Data Connectivity, Data Management, Data Orchestration). Propose and champion strategic product bets within your pillar, backed by customer insight, data, and commercial impact. Ensure your roadmap aligns with company goals, cross-product dependencies, and platform strategy. Customer & Domain Discovery Engage deeply ...

truly career-defining opportunity. This is a fully remote position and we're considering candidates in the UK. The opportunity As the Voice of Customer - Product Program Manager, you will play a central role in scaling and operationalizing the Voice of Customer (VoC) program, the connective layer between … customer feedback and product decision-making. You will partner closely with Product Managers, Engineering Managers, and R&D leadership to ensure customer insights meaningfully influence strategy and execution. This role also provides strong exposure to how product decisions are made, making it an excellent opportunity for someone ...

truly career-defining opportunity. This is a fully remote position and we're considering candidates in the UK. The opportunity As the Voice of Customer - Product Program Manager, you will play a central role in scaling and operationalizing the Voice of Customer (VoC) program, the connective layer between … customer feedback and product decision-making. You will partner closely with Product Managers, Engineering Managers, and R&D leadership to ensure customer insights meaningfully influence strategy and execution. This role also provides strong exposure to how product decisions are made, making it an excellent opportunity for someone ...

truly career-defining opportunity. This is a fully remote position and we're considering candidates in the UK. The opportunity As the Voice of Customer - Product Program Manager, you will play a central role in scaling and operationalizing the Voice of Customer (VoC) program, the connective layer between … customer feedback and product decision-making. You will partner closely with Product Managers, Engineering Managers, and R&D leadership to ensure customer insights meaningfully influence strategy and execution. This role also provides strong exposure to how product decisions are made, making it an excellent opportunity for someone ...

truly career-defining opportunity. This is a fully remote position and we're considering candidates in the UK. The opportunity As the Voice of Customer - Product Program Manager, you will play a central role in scaling and operationalizing the Voice of Customer (VoC) program, the connective layer between … customer feedback and product decision-making. You will partner closely with Product Managers, Engineering Managers, and R&D leadership to ensure customer insights meaningfully influence strategy and execution. This role also provides strong exposure to how product decisions are made, making it an excellent opportunity for someone ...

truly career-defining opportunity. This is a fully remote position and we're considering candidates in the UK. The opportunity As the Voice of Customer - Product Program Manager, you will play a central role in scaling and operationalizing the Voice of Customer (VoC) program, the connective layer between … customer feedback and product decision-making. You will partner closely with Product Managers, Engineering Managers, and R&D leadership to ensure customer insights meaningfully influence strategy and execution. This role also provides strong exposure to how product decisions are made, making it an excellent opportunity for someone ...

strategic mindset that blends market insights, business acumen, and innovative thinking to propel product development across various industries. Requirements: Key Core Skills Market & Customer Insights: Expertise in various market research methodologies, strategic tool deployment, and conversion of insights into actionable business opportunities. Product Management & Roadmap: Experience in co-facilitating ...

strategic mindset that blends market insights, business acumen, and innovative thinking to propel product development across various industries. Requirements: Key Core Skills Market & Customer Insights: Expertise in various market research methodologies, strategic tool deployment, and conversion of insights into actionable business opportunities. Product Management & Roadmap: Experience in co-facilitating ...

strategic mindset that blends market insights, business acumen, and innovative thinking to propel product development across various industries. Requirements: Key Core Skills Market & Customer Insights: Expertise in various market research methodologies, strategic tool deployment, and conversion of insights into actionable business opportunities. Product Management & Roadmap: Experience in co-facilitating ...

strategic mindset that blends market insights, business acumen, and innovative thinking to propel product development across various industries. Requirements: Key Core Skills Market & Customer Insights: Expertise in various market research methodologies, strategic tool deployment, and conversion of insights into actionable business opportunities. Product Management & Roadmap: Experience in co-facilitating ...

Role The Marketing Partner (UK) is responsible for ensuring our promise to merchants is clearly understood, consistently articulated, and effectively delivered across every customer-facing channel. This role acts as the connective tissue between Product, Sales, Brand, Growth, and Partnerships, ensuring that positioning, messaging, and go-to-market … functional role suited to a strong communicator who combines strategic thinking with hands-on execution. Key Responsibilities Define and Maintain Clear Positioning & Messaging Develop customer-backed positioning for each core product and feature. Build and maintain a simple, coherent messaging framework that ties all stories back to the overall ...

Contribute market context: competitive benchmarks, buyer willingness-to-pay signals, and segment elasticity to the pricing model. Ensure that our pricing articulation aligns with customer value perception. Customer, Competitive & Market Intelligence Operationalise competitive insights into battlecards, win/loss patterns, and objection-handling tools that enable Sales … retain deals. Maintain up-to-date market landscapes and segment-level trend analysis to inform product positioning and strategic GTM decisions. Partner with Customer Success and Product to synthesize Voice-of-Customer insights, ensuring key buyer and user feedback loops are incorporated into messaging, persona definition, and roadmap ...

Contribute market context: competitive benchmarks, buyer willingness-to-pay signals, and segment elasticity to the pricing model. Ensure that our pricing articulation aligns with customer value perception. Customer, Competitive & Market Intelligence Operationalise competitive insights into battlecards, win/loss patterns, and objection-handling tools that enable Sales … retain deals. Maintain up-to-date market landscapes and segment-level trend analysis to inform product positioning and strategic GTM decisions. Partner with Customer Success and Product to synthesize Voice-of-Customer insights, ensuring key buyer and user feedback loops are incorporated into messaging, persona definition, and roadmap ...

Contribute market context: competitive benchmarks, buyer willingness-to-pay signals, and segment elasticity to the pricing model. Ensure that our pricing articulation aligns with customer value perception. Customer, Competitive & Market Intelligence Operationalise competitive insights into battlecards, win/loss patterns, and objection-handling tools that enable Sales … retain deals. Maintain up-to-date market landscapes and segment-level trend analysis to inform product positioning and strategic GTM decisions. Partner with Customer Success and Product to synthesize Voice-of-Customer insights, ensuring key buyer and user feedback loops are incorporated into messaging, persona definition, and roadmap ...

Contribute market context: competitive benchmarks, buyer willingness-to-pay signals, and segment elasticity to the pricing model. Ensure that our pricing articulation aligns with customer value perception. Customer, Competitive & Market Intelligence Operationalise competitive insights into battlecards, win/loss patterns, and objection-handling tools that enable Sales … retain deals. Maintain up-to-date market landscapes and segment-level trend analysis to inform product positioning and strategic GTM decisions. Partner with Customer Success and Product to synthesize Voice-of-Customer insights, ensuring key buyer and user feedback loops are incorporated into messaging, persona definition, and roadmap ...

world's most beloved children's products. Your tasks and responsibilities will include: Own and evolve the device vision for tonieboxes - from customer insight to commercial proposition - ensuring a strong rationale behind each product iteration. Drive early-stage exploration, ideation, and validation of new device concepts - balancing innovation ...

change and championing our communities. JOB PURPOSE We are seeking a highly analytical and technically skilled CRM Data Analyst to join our growing Global Customer team. In this role, you will leverage data to drive meaningful customer engagement, optimize CRM strategies, and support the brand's ambition … candidate has a balance of technical expertise and business acumen, with a passion for the luxury and fashion industry. RESPONSIBILITIES Build, maintain, and optimize customer data models and segmentation frameworks in Databricks Identify customer insights and trends that inform personalization, targeting, and strategic decision-making. Design and maintain ...

partner in accelerating growth across the EMEA market by adapting global product narratives, influencing go-to-market strategies, and deeply understanding regional customer needs. This role sits at the intersection of product, marketing, sales, and regional leadership. Reporting to the Vice President of Product Marketing, you will help shape … Password Manager (EPM), identity-based access tools, and developer security products. You will be a market-maker and regional voice, influencing product direction with customer insights, ensuring alignment with local sales goals, and driving regional product messaging, launches, and enablement across enterprise, developer, and consumer audiences. This position ...