15 of 15 Customer Insight Jobs in the Thames Valley

Applications Engineers Manage delivery of our Early Access Demonstration programme Work directly with customers to understand use cases, technical challenges and performance requirements Guide customer demonstrations, feasibility studies and technical evaluations Act as the escalation point for complex applications and system issues Support pre-sales activities, technical workshops … customer engagements Collaborate with Engineering and Product teams to translate customer feedback into product improvements Define and improve application workflows, technical documentation and best practice Help create scalable approaches for system deployment, optimization and customer success Influence future product direction through customer insight and application ...

batteries, heat pumps, EV charging and smart controls. The role will help to conceive, shape and lead the delivery and in-life optimisation of customer-led propositions. It will provide authoritative technical and commercial leadership across the organisation, turning complex market, regulatory, data and technology requirements into scalable products … product vision and providing authoritative guidance to senior leaders and delivery teams Support the development of the HEMS product strategy and roadmap, translating customer needs, market developments, commercial value pools and technology capabilities into clear priorities and investment recommendations Conceive and design propositions that orchestrate the relationship between ...

propositions. Generate competitor intelligence which influences; product and commercial strategy, pricing models and product launches. Partner cross-functionally across executive leadership to ensure customer and market insight shapes proposition development and roadmap priorities. Create compelling sales enablement, value propositions and competitive messaging that helps to stand … strong track record of developing product positioning, competitive strategy and GTM plans for SME and enterprise software. Experience influencing senior stakeholders and translating customer insight into commercial outcomes. ...

largest enterprises to run business-critical SAP operations. ActiveControl automates SAP change and transport management; BDEx handles exception management in utilities billing and customer-service operations. Products at this stage of maturity do not need a caretaker; they need an owner. Working closely with Engineering, a Product Owner counterpart … market teams, you will give both products a clear, commercially grounded strategy. That means deepening value for the existing customer base, protecting and growing recurring revenue, prioritising ruthlessly across enhancement requests, competitive gaps and platform evolution (including the shift in the SAP ecosystem toward S/4HANA and cloud ...

responsible for ensuring that what Wiley builds, how it is positioned, and how it is sold is grounded in rigorous market understanding and genuine customer insight. The Senior Director of Product Marketing & Customer Insights is both a strategic architect and a commercial operator: setting the narrative … Sales, and Executive stakeholders; who understands the complexity of selling AI into large organisations; and who brings the discipline to turn market intelligence and customer voice into decisions, not just deliverables. Key Responsibilities Product Marketing Develop and own compelling value propositions, messaging frameworks, and positioning for Wiley ...

Wiley is seeking a Senior Director of Product Marketing & Customer Insights to shape the strategy for its AI and Data Analytics portfolio. The role spans market understanding, customer insight, and leadership across Product, Sales, and Executive stakeholders to drive credible positioning and impact in enterprise environments. ...

Strategy plays a key role in shaping and executing the digital content strategy for Cytiva’s flagship website, cytiva.com. This role focuses on developing customer-centric, digital-first content that enhances the user experience, supports business objectives, and reflects the brand’s voice. As a strategic contributor, you will … Success in this role requires curiosity, a growth mindset, and the ability to establish and evolve content governance and best practices that enhance the customer experience and strengthen brand consistency. What you will do: From ideation to implementation , you will develop content strategies that align with brand identity, customer ...

This role leads the strategy, planning and lifecycle management of a European product portfolio, using market analysis, customer insights and commercial data to identify opportunities and drive product success. It works closely with cross-functional teams to deliver competitive, compliant products that meet customer needs and achieve business … objectives. Client Details A global technology and manufacturing organisation with a strong reputation for innovation, quality and customer-focused products. The business operates across multiple European markets, delivering products that combine advanced engineering with sustainable growth strategies. Description Shape product strategy using market and customer insights. Lead product ...

Enterprise Sales Executive focussing on new business, you’ll work directly with finance leaders to: Build trust-based relationships through a consultative, customer-first approach Understand complex financial challenges and translate them into tailored solution strategies and close new business opportunities Lead compelling presentations that connect our solutions … sales teams to create winning proposals Help organisations protect their financial integrity and optimize their financial operations Contribute to our continuous innovation by bringing customer insights back to our product teams What Success Looks Like You’ll consistently meet or exceed revenue targets Your customers will become advocates ...

teams to support bespoke solution design. • Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. • Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: • Minimum 2 years' experience in a technical pre-sales … solutions engineering, or customer-facing technical role. • Strong technical aptitude with the ability to translate complex concepts into clear business value. • Proven ability to collaborate closely with sales teams during the full deal cycle — from discovery to technical validation and close. • Skilled at running technical proof-of-concepts (POCs ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action, we're trusted … crafting a user flow, bringing both a research mind and creativity to your work. You'll play a critical role in translating user research, customer insights and product requirements into practical, user-centered designs. By combining creativity with a strong understanding of design principles, usability and accessibility, you excel ...

What You’ll Do The Director of AI sales owns the cross‐sell engine across the Simpro Group customer base. This leader builds, runs, and scales a team of Solution Specialists who carry quota, run high‐volume outbound and respond to inbound requests. They also partner with Account Managers … into revenue. Collaborate with Marketing on campaign plays and expansion initiatives. Work with Enablement on onboarding and ongoing training programs. Provide Product teams with customer insights and market feedback that influence roadmap priorities. Build and scale best practices: develop and document scalable sales playbooks, including discovery and call structures ...

doing so enhancing brand awareness and building a predictable sustainable pipeline of sales opportunities, from both outbound and inbound campaign activity, to drive customer acquisition. The role will be hybrid, working from the Comms365 office, home working and where required attending events. Basic Functions Develop and implement the marketing … company objectives Lead brand positioning, messaging, and go-to-market plans Oversee digital marketing, content, demand generation, PR, events, and campaigns Analyse market trends, customer insights, and competitive landscape Manage marketing budgets, forecasts, and ROI reporting Lead, mentor, and grow a high-performing marketing team Oversee agency, vendor ...

summary You will be joining the Hospital Customer Service team covering national customer service issues. We are offering hybrid working meaning the successful applicant may be based at any main NHSBT centre nationally with hybrid working optional. There is an expectation to travel to meetings nationally as required. … story to support service improvement. To do this you will focus on analysing and interpreting complex data from a range of sources, including customer complaints, surveys, credits, compliments and other feedback, using your well-developed IT skills. You will work primarily with NHSBT colleagues with some contact with hospital ...

Wiley & Sons, Inc. is recruiting a Senior Director of Product Marketing & Customer Insights in the United Kingdom to shape the narrative for an AI and data portfolio. You will own market research, customer insights, and go‐to‐market strategy, partnering with Product, Sales, and Executive leadership ...