1 to 25 of 56 Customer Insight Jobs in the Thames Valley

roadmap for our innovative software solutions. You'll lead the full product lifecycle - from market research and ideation through to launch - ensuring products meet customer needs, drive growth, and stand out in the market. What you'll do: Shape product strategy and roadmap based on market insight, customer needs, and business goals Lead cross-functional teams through the entire product lifecycle, ensuring quality delivery Use analytics and customer feedback to inform decisions and optimise product performance Collaborate with stakeholders at all levels to secure buy-in and alignment Drive go-to-market strategies that maximise adoption ...

deliver the vision, strategy, and roadmap for our innovative software solutions. What you'll do: Shape product strategy and roadmap based on market insight, customer needs, and business goals Lead cross-functional teams through the entire product lifecycle, ensuring quality delivery Use analytics and customer feedback … delivery experience Ability to translate technical capabilities into business value Skilled at influencing executives and managing stakeholders Data-driven mindset with excellent market and customer insight Experience in SaaS, cloud, or enterprise software (desirable) If you are interested please send your most updated CV to e.bateman@roc-search.com ...

deliver the vision, strategy, and roadmap for our innovative software solutions. What you'll do: Shape product strategy and roadmap based on market insight, customer needs, and business goals Lead cross-functional teams through the entire product lifecycle, ensuring quality delivery Use analytics and customer feedback … delivery experience Ability to translate technical capabilities into business value Skilled at influencing executives and managing stakeholders Data-driven mindset with excellent market and customer insight Experience in SaaS, cloud, or enterprise software (desirable) If you are interested please send your most updated CV to e.bateman@roc-search.com ...

proposition and roadmap, you'll: Own and evolve key product areas (such as GNPD), driving measurable outcomes for our clients and the business. Translate customer insight and market trends into actionable product roadmaps. Collaborate cross-functionally to deliver high-quality, data-driven solutions. Influence product strategy and execution … clients. What You'll Be Doing Drive Product Strategy Shape and execute product roadmaps aligned with client needs and business goals. Use market insight, competitive analysis, and customer feedback to identify opportunities. Balance short-term delivery with long-term strategic thinking. Establish measurable goals that reflect both business ...

require the successful candidate to possess strong leadership and relationship skills to build a strong team culture and effectively partner with Account Management and Customer Success teams to deliver results. The successful candidate will also have a deep understanding of the Wealth Management market across Discretionary, Advisory and Self … marketing to align with regional Sales & Account Management priorities Recommend and collaborate on resource allocation to execute strategy Cross-functional alignment and communication around customer agenda Influence product priorities by providing deep regional market and customer insight Consolidate voice of the customer to inform product development ...

issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure … frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold success & satisfaction reviews around site stability & performance with core markets Analyze if we have the right alerting in place and right processes to respond to any alerts triggered Follow up & ensure corrective action ...

components of the ZONTAL platform. This person will sit at the intersection of lab science, data standards, and modern cloud architecture—translating customer workflows into scalable products that are AI-ready by design. You should be equally comfortable in a lab discussing chromatography workflows, in a whiteboard session mapping … more core product pillars (e.g., Data Connectivity, Data Management, Data Orchestration). Propose and champion strategic product bets within your pillar, backed by customer insight, data, and commercial impact. Ensure your roadmap aligns with company goals, cross-product dependencies, and platform strategy. Customer & Domain Discovery Engage deeply ...

components of the ZONTAL platform. This person will sit at the intersection of lab science, data standards, and modern cloud architecture—translating customer workflows into scalable products that are AI-ready by design. You should be equally comfortable in a lab discussing chromatography workflows, in a whiteboard session mapping … more core product pillars (e.g., Data Connectivity, Data Management, Data Orchestration). Propose and champion strategic product bets within your pillar, backed by customer insight, data, and commercial impact. Ensure your roadmap aligns with company goals, cross-product dependencies, and platform strategy. Customer & Domain Discovery Engage deeply ...

components of the ZONTAL platform. This person will sit at the intersection of lab science, data standards, and modern cloud architecture—translating customer workflows into scalable products that are AI-ready by design. You should be equally comfortable in a lab discussing chromatography workflows, in a whiteboard session mapping … more core product pillars (e.g., Data Connectivity, Data Management, Data Orchestration). Propose and champion strategic product bets within your pillar, backed by customer insight, data, and commercial impact. Ensure your roadmap aligns with company goals, cross-product dependencies, and platform strategy. Customer & Domain Discovery Engage deeply ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

individuals, organizations, and society to progress. There's still so much to build — and even more to discover. Go there with us... As a Customer Success Associate at Go1, you're pivotal in driving lasting customer value through engagement, adoption, and advocacy. Your focus spans customer retention … customers derive maximum value from our platform. We're seeking individuals with a knack for creative problem-solving, resilience, and a passion for customer success. Fluency in French is essential for this role. How You'll Make a Difference Supporting a rapidly growing customer base while balancing ...

individuals, organizations, and society to progress. There's still so much to build — and even more to discover. Go there with us... As a Customer Success Associate at Go1, you're pivotal in driving lasting customer value through engagement, adoption, and advocacy. Your focus spans customer retention … customers derive maximum value from our platform. We're seeking individuals with a knack for creative problem-solving, resilience, and a passion for customer success. Fluency in French is essential for this role. How You'll Make a Difference Supporting a rapidly growing customer base while balancing ...

individuals, organizations, and society to progress. There's still so much to build — and even more to discover. Go there with us... As a Customer Success Associate at Go1, you're pivotal in driving lasting customer value through engagement, adoption, and advocacy. Your focus spans customer retention … customers derive maximum value from our platform. We're seeking individuals with a knack for creative problem-solving, resilience, and a passion for customer success. Fluency in French is essential for this role. How You'll Make a Difference Supporting a rapidly growing customer base while balancing ...

Contribute market context: competitive benchmarks, buyer willingness-to-pay signals, and segment elasticity to the pricing model. Ensure that our pricing articulation aligns with customer value perception. Customer, Competitive & Market Intelligence Operationalise competitive insights into battlecards, win/loss patterns, and objection-handling tools that enable Sales … retain deals. Maintain up-to-date market landscapes and segment-level trend analysis to inform product positioning and strategic GTM decisions. Partner with Customer Success and Product to synthesize Voice-of-Customer insights, ensuring key buyer and user feedback loops are incorporated into messaging, persona definition, and roadmap ...

Contribute market context: competitive benchmarks, buyer willingness-to-pay signals, and segment elasticity to the pricing model. Ensure that our pricing articulation aligns with customer value perception. Customer, Competitive & Market Intelligence Operationalise competitive insights into battlecards, win/loss patterns, and objection-handling tools that enable Sales … retain deals. Maintain up-to-date market landscapes and segment-level trend analysis to inform product positioning and strategic GTM decisions. Partner with Customer Success and Product to synthesize Voice-of-Customer insights, ensuring key buyer and user feedback loops are incorporated into messaging, persona definition, and roadmap ...

Contribute market context: competitive benchmarks, buyer willingness-to-pay signals, and segment elasticity to the pricing model. Ensure that our pricing articulation aligns with customer value perception. Customer, Competitive & Market Intelligence Operationalise competitive insights into battlecards, win/loss patterns, and objection-handling tools that enable Sales … retain deals. Maintain up-to-date market landscapes and segment-level trend analysis to inform product positioning and strategic GTM decisions. Partner with Customer Success and Product to synthesize Voice-of-Customer insights, ensuring key buyer and user feedback loops are incorporated into messaging, persona definition, and roadmap ...

commercial teams with the tools they need to win. This role sits at the intersection of marketing, product, and sales, requiring both strategic insight and practical execution. Key Responsibilities Develop go-to-market strategies for new product launches and enhancements. Define product positioning, messaging, and competitive differentiation. Create sales … competitor analysis to inform strategy. Collaborate with Growth Marketing to align campaigns with product objectives. Support webinars, case studies, and product videos for customer engagement. Measure launch success through adoption, leads, and market feedback. Requirements 5+ years in B2B or SaaS product marketing or sales enablement. Proven success launching ...

commercial teams with the tools they need to win. This role sits at the intersection of marketing, product, and sales, requiring both strategic insight and practical execution. Key Responsibilities Develop go-to-market strategies for new product launches and enhancements. Define product positioning, messaging, and competitive differentiation. Create sales … competitor analysis to inform strategy. Collaborate with Growth Marketing to align campaigns with product objectives. Support webinars, case studies, and product videos for customer engagement. Measure launch success through adoption, leads, and market feedback. Requirements 5+ years in B2B or SaaS product marketing or sales enablement. Proven success launching ...

commercial teams with the tools they need to win. This role sits at the intersection of marketing, product, and sales, requiring both strategic insight and practical execution. Key Responsibilities Develop go-to-market strategies for new product launches and enhancements. Define product positioning, messaging, and competitive differentiation. Create sales … competitor analysis to inform strategy. Collaborate with Growth Marketing to align campaigns with product objectives. Support webinars, case studies, and product videos for customer engagement. Measure launch success through adoption, leads, and market feedback. Requirements 5+ years in B2B or SaaS product marketing or sales enablement. Proven success launching ...

commercial teams with the tools they need to win. This role sits at the intersection of marketing, product, and sales, requiring both strategic insight and practical execution. Key Responsibilities Develop go-to-market strategies for new product launches and enhancements. Define product positioning, messaging, and competitive differentiation. Create sales … competitor analysis to inform strategy. Collaborate with Growth Marketing to align campaigns with product objectives. Support webinars, case studies, and product videos for customer engagement. Measure launch success through adoption, leads, and market feedback. Requirements 5+ years in B2B or SaaS product marketing or sales enablement. Proven success launching ...

commercial teams with the tools they need to win. This role sits at the intersection of marketing, product, and sales, requiring both strategic insight and practical execution. Key Responsibilities Develop go-to-market strategies for new product launches and enhancements. Define product positioning, messaging, and competitive differentiation. Create sales … competitor analysis to inform strategy. Collaborate with Growth Marketing to align campaigns with product objectives. Support webinars, case studies, and product videos for customer engagement. Measure launch success through adoption, leads, and market feedback. Requirements 5+ years in B2B or SaaS product marketing or sales enablement. Proven success launching ...