14 of 14 Customer Insight Jobs in the Thames Valley

Product Owner (Customer Data & Engagement) Location: Reading (Hybrid) Duration: Initial 6 Months Contract Type: Inside IR35 Day Rate Shape the future of customer engagement at Primark. We're looking for a Product Owner to lead a portfolio of customer-facing data products , driving capabilities that enable better … customer understanding, personalisation, engagement, and decision-making across Primark's digital ecosystem. This role sits within our Customer (Digital) domain , with a strong focus on customer data platforms, data lakes, data warehousing, and customer engagement capabilities . You'll own the product roadmap and backlog, translating ...

Chief Information Officer (CIO), Digital Leadership Team, Executive business stakeholders, senior leaders, and external partners, you will ensure digital engagement capabilities enable exceptional customer and colleague experiences across all digital channels while supporting operational excellence and long-term digital transformation. This role contributes to Thames Water's Digital strategy … providing strategic leadership across Digital Engagement, ensuring customer and colleague digital channels are secure, resilient, scalable, and aligned to organisational priorities. You will lead a multidisciplinary, matrix-based domain organisation, acting as the single point of accountability for technology platforms, services, suppliers, and digital engagement outcomes while building strong ...

This role is focused on leading products within the data domain, driving the vision, strategy and delivery of data-driven capabilities that enable better customer experiences, operational efficiency and business decision-making. Working within a mature Agile environment, you'll collaborate with engineering, architecture, data and business teams … Analytics and Business stakeholders to deliver high-value products. Translate business requirements into epics, features and user stories. Drive data-led decision making through customer insight, analytics and product performance metrics. Balance customer, commercial and technical priorities to maximise product value. Identify and manage delivery risks, dependencies ...

people and entertainment across diverse digital channels. Joining our high-performing and inclusive culture, you'll instantly become part of a team supporting our customer-facing initiatives. We’re looking for a Senior Product Manager to shape the future of connected venue and digital experiences across Mecca and Grosvenor. … customers move between our venues, websites and apps, identifying opportunities to digitise venue journeys, increase venue-to-digital adoption, and create more connected customer experiences across channels. The Senior Product Manager will own and help define a product area and roadmap focused on venue-linked digital experiences. They will ...

make a lasting impact. The Opportunity As Global Ecommerce Director, you will own the global ecommerce strategy, taking full accountability for online trading performance, customer experience and commercial growth across multiple international markets. This is a hands-on leadership role where you'll work at the intersection of ecommerce … technology, brand and customer, constantly identifying opportunities to improve conversion, optimise the customer journey and accelerate profitable growth. Shopify sits at the heart of the ecommerce ecosystem, and we're looking for a leader who understands how to maximise its capabilities, challenge convention and continually evolve the digital ...

multiple clients. This is an ideal opportunity for a product leader who enjoys balancing strategic thinking with hands‐on execution in a fast‐paced, customer‐centric environment. Key Responsibilities Product Strategy & Vision Own the strategy and roadmap for a defined area of CloudFactory's client-facing platform. Identify customer … CloudFactory's product vision. Define product goals, success metrics, and priorities in partnership with Product Leadership. Contribute to product strategy and roadmap planning through customer insights and market trends. Customer & Stakeholder Engagement Partner directly with enterprise customers to understand their business challenges and translate them into scalable product ...

innovation and continuous improvement. The Role • Own product direction, roadmap and priorities. • Lead product and transformation initiatives from concept through to delivery. • Use data, customer insight and commercial priorities to drive decision-making. • Work closely with engineering and business stakeholders to deliver successful outcomes. • Lead, coach and develop ...

Solid product management experience, experience in B2B SaaS, workflow software, or technology-enabled services a bonus Strong discovery instincts and the ability to turn customer insight into product direction A knack for mapping a real-world business process and seeing where automation creates value Technical fluency and confidence ...

multiple clients. This is an ideal opportunity for a product leader who enjoys balancing strategic thinking with hands‐on execution in a fast‐paced, customer‐centric environment. Key Responsibilities Own the strategy and roadmap for a defined area of CloudFactory’s client-facing platform. Identify customer and market … CloudFactory’s product vision. Define product goals, success metrics, and priorities in partnership with Product Leadership. Contribute to product strategy and roadmap planning through customer insights and market trends. Partner directly with enterprise customers to understand their business challenges and translate them into scalable product solutions. Work closely with ...

solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Now we're looking for a Customer Success Manager to take ownership of a portfolio of customers and become a strategic partner in their long-term success. This isn't a role … account maintenance—it's about delivering measurable value, driving adoption, reducing risk, and helping customers achieve their goals. Why This Role? As a Customer Success Manager, you'll be at the heart of the customer journey, ensuring our customers realise the full value of Klipboard ...

month fixed-term contract. This is an exciting opportunity for an analytical marketer who enjoys turning data into meaningful insights. You'll use reporting, customer insights and email marketing to help improve campaign performance and drive business growth. The role is primarily remote, with one day per week … marketing campaigns from planning and delivery through to reporting and optimisation. Key Responsibilities Produce regular marketing reports and performance dashboards. Analyse campaign performance and customer behaviour. Identify trends and opportunities to improve results. Monitor website, CRM, email and paid media performance. Track key KPIs including traffic, conversions, engagement ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action, we're trusted … crafting a user flow, bringing both a research mind and creativity to your work. You'll play a critical role in translating user research, customer insights and product requirements into practical, user-centered designs. By combining creativity with a strong understanding of design principles, usability and accessibility, you excel ...

What You’ll Do The Director of AI sales owns the cross‐sell engine across the Simpro Group customer base. This leader builds, runs, and scales a team of Solution Specialists who carry quota, run high‐volume outbound and respond to inbound requests. They also partner with Account Managers … into revenue. Collaborate with Marketing on campaign plays and expansion initiatives. Work with Enablement on onboarding and ongoing training programs. Provide Product teams with customer insights and market feedback that influence roadmap priorities. Build and scale best practices: develop and document scalable sales playbooks, including discovery and call structures ...

doing so enhancing brand awareness and building a predictable sustainable pipeline of sales opportunities, from both outbound and inbound campaign activity, to drive customer acquisition. The role will be hybrid, working from the Comms365 office, home working and where required attending events. Basic Functions Develop and implement the marketing … company objectives Lead brand positioning, messaging, and go-to-market plans Oversee digital marketing, content, demand generation, PR, events, and campaigns Analyse market trends, customer insights, and competitive landscape Manage marketing budgets, forecasts, and ROI reporting Lead, mentor, and grow a high-performing marketing team Oversee agency, vendor ...