13 of 13 Customer Insight Jobs in the Thames Valley

Product Owner (Customer Data & Engagement) Location: Reading (Hybrid) Duration: Initial 6 Months Contract Type: Inside IR35 Day Rate Shape the future of customer engagement at Primark. We're looking for a Product Owner to lead a portfolio of customer-facing data products , driving capabilities that enable better … customer understanding, personalisation, engagement, and decision-making across Primark's digital ecosystem. This role sits within our Customer (Digital) domain , with a strong focus on customer data platforms, data lakes, data warehousing, and customer engagement capabilities . You'll own the product roadmap and backlog, translating ...

IRIS, our Customer Success team plays a critical role in helping customers achieve maximum value from our software solutions. We're looking for an experienced Customer Success Manager (Enterprise) to manage and grow relationships with our most strategic customers and service partners. In this highly consultative role … enterprise accounts. You'll help customers realise their business goals through successful onboarding, adoption, retention and growth, while serving as the voice of the customer within IRIS. Working closely with Sales, Customer Operations, Channel teams and senior leadership, you'll also help shape Customer Success best practices ...

people and entertainment across diverse digital channels. Joining our high-performing and inclusive culture, you'll instantly become part of a team supporting our customer-facing initiatives. We’re looking for a Senior Product Manager to shape the future of connected venue and digital experiences across Mecca and Grosvenor. … customers move between our venues, websites and apps, identifying opportunities to digitise venue journeys, increase venue-to-digital adoption, and create more connected customer experiences across channels. The Senior Product Manager will own and help define a product area and roadmap focused on venue-linked digital experiences. They will ...

multiple clients. This is an ideal opportunity for a product leader who enjoys balancing strategic thinking with hands‐on execution in a fast‐paced, customer‐centric environment. Key Responsibilities Product Strategy & Vision Own the strategy and roadmap for a defined area of CloudFactory's client-facing platform. Identify customer … CloudFactory's product vision. Define product goals, success metrics, and priorities in partnership with Product Leadership. Contribute to product strategy and roadmap planning through customer insights and market trends. Customer & Stakeholder Engagement Partner directly with enterprise customers to understand their business challenges and translate them into scalable product ...

working on projects in Graphic Design, UI Design, UX/CX Strategy and Website Design? We are seeking a talented individual with skills in Customer & User Experience to join our clients growing Digital Team. This is an exciting opportunity to play a key role in developing and transforming … client and customer journey with the business’ digital products, services and websites. You will help design user experiences, create engaging interfaces, improve customer journeys and influence how customer-centred design is embedded across the organisation . You will combine your expertise in UI Design, UX Design, Customer ...

role in shaping the future of digital connectivity across the UK. Working closely with the Head of Product, you’ll combine commercial insight, market analysis and product delivery expertise to develop propositions that solve real customer challenges and unlock new growth opportunities. From Neutral Host Small Cells … Support the development and execution of the product roadmap, helping to bring innovative connectivity solutions from concept through to launch and growth. Translate customer needs, market opportunities and business objectives into clear product requirements, propositions and business cases. Own and manage product backlogs, prioritisation activities and delivery requirements across ...

earlier stages of your career with a passion for creating exceptional digital experiences? Do you enjoy bringing together Graphic Design, UI Design, UX Strategy, Customer Experience and Website Design to deliver innovative, user-centred solutions? We're looking for a talented Digital Designer with a strong understanding of User … Experience (UX) and Customer Experience (CX) to join our client's growing Digital Team. This is a fantastic opportunity to play a key role in shaping and enhancing the digital journey across the organisation's products, services and websites. Working collaboratively with stakeholders across the business, you'll design ...

innovation and continuous improvement. The Role • Own product direction, roadmap and priorities. • Lead product and transformation initiatives from concept through to delivery. • Use data, customer insight and commercial priorities to drive decision-making. • Work closely with engineering and business stakeholders to deliver successful outcomes. • Lead, coach and develop ...

multiple clients. This is an ideal opportunity for a product leader who enjoys balancing strategic thinking with hands‐on execution in a fast‐paced, customer‐centric environment. Key Responsibilities Own the strategy and roadmap for a defined area of CloudFactory’s client-facing platform. Identify customer and market … CloudFactory’s product vision. Define product goals, success metrics, and priorities in partnership with Product Leadership. Contribute to product strategy and roadmap planning through customer insights and market trends. Partner directly with enterprise customers to understand their business challenges and translate them into scalable product solutions. Work closely with ...

solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Now we're looking for a Customer Success Manager to take ownership of a portfolio of customers and become a strategic partner in their long-term success. This isn't a role … account maintenance—it's about delivering measurable value, driving adoption, reducing risk, and helping customers achieve their goals. Why This Role? As a Customer Success Manager, you'll be at the heart of the customer journey, ensuring our customers realise the full value of Klipboard ...

interact with complex information, leveraging AI-powered capabilities including semantic search, natural language querying and intelligent content discovery. If you're passionate about solving customer problems, thrive in product discovery, and enjoy working at the intersection of AI, UX and engineering, we'd love to hear from you. … platform capability. Working as part of a product leadership triad alongside Engineering and Delivery, you'll define what gets built and why, ensuring customer needs remain at the heart of every decision. This role offers the chance to work on genuinely meaningful AI applications where the focus ...

What You’ll Do The Director of AI sales owns the cross‐sell engine across the Simpro Group customer base. This leader builds, runs, and scales a team of Solution Specialists who carry quota, run high‐volume outbound and respond to inbound requests. They also partner with Account Managers … into revenue. Collaborate with Marketing on campaign plays and expansion initiatives. Work with Enablement on onboarding and ongoing training programs. Provide Product teams with customer insights and market feedback that influence roadmap priorities. Build and scale best practices: develop and document scalable sales playbooks, including discovery and call structures ...

doing so enhancing brand awareness and building a predictable sustainable pipeline of sales opportunities, from both outbound and inbound campaign activity, to drive customer acquisition. The role will be hybrid, working from the Comms365 office, home working and where required attending events. Basic Functions Develop and implement the marketing … company objectives Lead brand positioning, messaging, and go-to-market plans Oversee digital marketing, content, demand generation, PR, events, and campaigns Analyse market trends, customer insights, and competitive landscape Manage marketing budgets, forecasts, and ROI reporting Lead, mentor, and grow a high-performing marketing team Oversee agency, vendor ...