13 of 13 Customer Insight Jobs in the Thames Valley

Customer Operations Executive - Mobile Telecoms Location: Greater Reading - 3 days/week in office Permanent A leading organisation within the UK’s digital infrastructure sector is seeking a Customer Operations Executive to support the delivery of outstanding customer experience across its B2B ecosystem. Operating at the heart … organisation works closely with customers, landlords and partners to enable critical digital infrastructure. As the business continues to expand its propositions and enhance customer experience, the Marketing & Customer Operations team plays a key role in driving operational excellence, insight-led decision making and measurable improvements in customer ...

applied consistently across products and sales activity. Provide pricing support for Klipboard Money, enabling accurate setup and smooth execution of sales deals. Market, Product & Customer Insight Support competitive and market analysis to inform our pricing, packaging, and monetisation strategies. Build and maintain pricing benchmarks and market intelligence … existing products. Work with Klipboard product, sales, and marketing teams to translate insight into commercial action. Skills, Knowledge and Experience: Strong analytical skills with proficiency in Excel, working knowledge of PowerBI a plus. 1–2 years’ experience in an analytical, commercial, or research role (software/tech experience ...

applied consistently across products and sales activity. Provide pricing support for Klipboard Money, enabling accurate setup and smooth execution of sales deals. Market, Product & Customer Insight Support competitive and market analysis to inform our pricing, packaging, and monetisation strategies. Build and maintain pricing benchmarks and market intelligence … existing products. Work with Klipboard product, sales, and marketing teams to translate insight into commercial action. Skills, Knowledge and Experience: Strong analytical skills with proficiency in Excel, working knowledge of PowerBI a plus. 1–2 years’ experience in an analytical, commercial, or research role (software/tech experience ...

SaaS solution. This is a strategic and hands-on leadership role, combining product vision, commercial thinking, and team leadership to drive growth, innovation, and customer value. Key Responsibilities Define and lead the product strategy and roadmap for IRIS Financials Drive platform modernisation and SaaS transformation Use customer insight, market trends, and data to shape product direction Collaborate with Engineering, Sales, Marketing, and Customer Success Ensure delivery of high-impact, customer-centric product outcomes Support commercial performance, including growth and retention Lead and develop a team of Product Managers Ensure compliance with education finance regulations ...

Role: Data Analyst Hours: 9am - 5:30pm Hourly rate: £15.38ph Responsibilities: · Assist the regional marketing manager to analyse sales performance, market data, and customer insights to support decision making. · Provide forecasting support, including demand analysis and trend tracking. · Monitor competitor activity and market trends to support category planning. · Assist ...

Role: Data Analyst Hours: 9am - 5:30pm Hourly rate: £15.38ph Responsibilities: · Assist the regional marketing manager to analyse sales performance, market data, and customer insights to support decision making. · Provide forecasting support, including demand analysis and trend tracking. · Monitor competitor activity and market trends to support category planning. · Assist ...

respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering ...

stream of educational, trust-building content for the Clearview blog and website: Work with our Sales Director and engineers to gather technical knowledge and customer insights, then transform these into clear, engaging blog articles Create articles that answer the real questions our customers are asking - covering pricing transparency, product … need to be a professional videographer on day one, but you’ll develop these skills rapidly. Film our engineers and sales team answering customer questions, demonstrating products, and sharing expertise in our Insights Test Lab: Edit videos for YouTube - adding intros, captions, thumbnails, and calls-to-action Cut longer ...

role for someone who loves digging into data, spotting trends, and helping teams make smarter decisions. You will monitor performance, analyse user behaviour, build customer segments, and identify commercial and behavioural trends, providing clear, actionable insight for stakeholders across the business. This is a brand-new role, ideal … make an impact from day one. The ideal candidate will have experience in ecommerce environments, strong analytical capabilities, and a passion for uncovering insight from data. Role & Responsibilities Monitor site performance daily/weekly to identify issues, anomalies, and opportunities. Analyse user behaviour, journeys, funnels, and on-site interaction ...

market strategy for a global portfolio of technical B2B solutions. This role is responsible for portfolio strategy, product roadmap, positioning, and pricing—leveraging customer insights and market intelligence to prioritize investment and drive growth. The initial focus will be to guide two major product launches currently in progress while … Strategy & Portfolio Leadership Define the portfolio vision and strategy across multiple markets, including Food & Beverage, Pharma, Municipal, Pools, and Semiconductor. Govern roadmap decisions, translating customer feedback and market insights into product requirements, investment cases, and prioritization. Develop and maintain clear, consistent positioning architecture and value propositions across the portfolio. ...

ensure smooth onboarding Proactively identify and deliver upsell and cross-sell opportunities within existing accounts Marketing & Growth Support Create and refine case studies, customer stories and testimonials to be used in business development Work with freelancers to create marketing materials for sales and awareness purposes. Collaborate with the sales … content, feeding insights back into future activity Own the company’s presence on LinkedIn and actively manage other relevant social platforms Feed real-world customer insights back into messaging and positioning Experience Required 2+ years’ experience in business development, B2B sales, partnerships or a commercial role with experience ...

products and services to target and generate high quality leads, pipeline and revenueSALES ENABLEMENT -Build locally adapted marketing materials and value proposition for targeted customer segment-Map key players and potential strategic partners. Identify targets on segment and facilitate first discussions-Work with Account team, Solution Sales, PLMs … deployment of segment offers on existing customer base-Work closely with the sales teams to establish clear customer insights (strategic priorities, organizational leverage & obstacles, purchasing criteria)-Contribute to answer local RFPs and RFQs to deliver revenue, including the gathering of all local intelligence supporting the recommendation of pricing ...

effective sales and marketing plans, identify and develop private label and OE product opportunities, and support product range development by providing valuable market and customer insights to the Product Management team. Regular customer engagement, including visits to key accounts, will be essential to ensure continuity, strengthen partnerships … Duties and Responsibilities Conduct regular visits to key customers and branches based on their strategic importance to the business. Identify and develop new customer opportunities while increasing profitable sales within designated customers and regions. Manage and grow sales across key distribution channels, including Regional generic sales distribution, National distributors ...