6 of 6 Customer Insight Jobs in the Thames Valley

most demanding network environments around. Whats on offer Salary up to £70,000 Remote UK working with occasional travel to Edinburgh, London and customer sites Pension scheme Life assurance Private medical insurance Enhanced parental leave Generous holiday, plus your birthday off The role This is a dedicated, seconded position. … source of product knowledge. Youll sit within the Professional Services team, which takes over every account after deployment. Your job is to give the customer a truly white-glove experience. That means owning every issue that comes up, making sure it reaches the right people (SOC, Development or Professional ...

passionate about transforming customer experiences across every contact channel? As our Contact Channel CX Lead, you'll be at the heart of shaping how our customers interact with us, ensuring the right message reaches the right person, at the right time, through the right channel. You'll lead … your opportunity to make a real impact. What you'll be doing as Contact Channel CX Lead Channel Oversight: Oversee and continuously optimise customer contact journeys across all inbound and outbound channels, including telephony, IVR, webchat, WhatsApp, email, SMS, online account management, and outbound communications. Team Leadership: Lead ...

days per week on-site We are seeking an experienced Lead Technical Product Owner to join a leading FMCG firm, taking ownership of its customer-facing touchscreen ordering products and Kitchen Display System (KDS). Essential: Candidates must have a background in hospitality technology , with direct experience of touchscreen … Responsibilities: Own and maintain product roadmaps, goals and prioritised backlogs for touchscreen ordering and KDS. Lead product discovery, validate user needs and translate customer and operational requirements into clear user stories, acceptance criteria and measurable outcomes. Improve the customer ordering journey, including product selection, basket building, recommendations, payments ...

Role The Senior Analytics Engineer will take ownership of a broad analytics remit, spanning data warehouse development, pipeline reliability, business intelligence, and customer insight. You'll design and maintain transformation models, define key company metrics, and create dashboards and reports that help both internal teams and customers make smarter ...

technical presentations, negotiate commercial agreements and represent the business at industry events and exhibitions. Working closely with internal teams, you will share market and customer insights to support product development and ensure successful project delivery. We're looking for someone with a technical background in engineering, software ...

This role is responsible for adopting a consultative, solution-led sales approach, understanding customer challenges and strategic goals, and aligning SCG Cares technology solutions to deliver measurable value. The post holder will drive the growth of SCG Care by identifying, developing, and securing new business opportunities, while maximising revenue … strengthening relationships within existing customer accounts. Working with stakeholders at all levels, from operational teams to board-level decision-makers, the successful candidate will build long-term partnerships, expand market presence, and contribute to the continued growth and success of the business within a defined target sector. Experience selling ...