22 of 22 Customer Insight Jobs in the Thames Valley

step on the ladder to showcase and develop your Data and Insight skills. Bring SQL and Power BI skills (Python and R would be advantageous) Work with Salesforce and our other Customer Service systems to advance your data mining techniques to collate, distil and build reports for simple … efficiencies, improving processes, you will take the data and provide the insight. You will be able to evidence where you have worked with large customer datasets (ideally customer data, customer behaviour, etc) and communicated findings of trend analysis through simple and clear dashboards, commentary and reports Note ...

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also lead ...

create APIs and observability infrastructure. Working closely with our Data Scientists, you will also implement novel frontend components to visualise data and support customer insight generation and decision-making. Skills Outstanding Python, FastAPI, asyncio and Postman/Insomnia Strong Git, Docker, Kafka, Kubernetes and Azure/AWS/ ...

Product Domain Director As Product Director, you will take full ownership of a major product domain, responsible for its long-term strategy, commercial outcomes, customer value, and execution. You will: Lead, coach, and empower Product Managers and Product Leads, building high-performing, outcome-driven teams. Own and deliver … vision with fast-paced, pragmatic execution. Become the internal authority for your domain, guiding decisions across engineering, design, research, commercial and operations. Build deep customer insight and translate this directly into product direction. Drive product performance, quality, user experience, and measurable impact. Lead discovery with clarity, rigour ...

Product Domain Director As Product Director, you will take full ownership of a major product domain, responsible for its long-term strategy, commercial outcomes, customer value, and execution. You will: Lead, coach, and empower Product Managers and Product Leads, building high-performing, outcome-driven teams. Own and deliver … vision with fast-paced, pragmatic execution. Become the internal authority for your domain, guiding decisions across engineering, design, research, commercial and operations. Build deep customer insight and translate this directly into product direction. Drive product performance, quality, user experience, and measurable impact. Lead discovery with clarity, rigour ...

Product Domain Director As Product Director, you will take full ownership of a major product domain, responsible for its long-term strategy, commercial outcomes, customer value, and execution. You will: Lead, coach, and empower Product Managers and Product Leads, building high-performing, outcome-driven teams. Own and deliver … vision with fast-paced, pragmatic execution. Become the internal authority for your domain, guiding decisions across engineering, design, research, commercial and operations. Build deep customer insight and translate this directly into product direction. Drive product performance, quality, user experience, and measurable impact. Lead discovery with clarity, rigour ...

shaping feedback that influences product development. The Opportunity This is a brand new role created to unlock further commercial value from an existing customer base. You will be the first hire into this growing function, with the chance to directly shape processes, improve customer journeys, and support wider … Closing upgrades and driving increased adoption through consultative selling Handling light technical tasks such as inserting snippets, updating colours, and reviewing basic configuration Analysing customer performance data to identify opportunities for growth Working closely with product and engineering teams to relay customer insight Helping to build scalable ...

revenue opportunities. Support the implementation of new pricing approaches – monitoring performance and ensuring pricing governance. Key Accountabilities: Data Analysis & Reporting Collect, organise, and analyse customer and commercial data. Support pricing analysis and prepare data-driven recommendations. Build and maintain reports and dashboards to track performance. Market Research Conduct desk … research on competitors, market trends, and industry developments. Support the creation of market intelligence reports. Benchmark customer and competitor pricing information. Customer Research Assist in preparing and conducting customer interviews and surveys. Summarise and present customer insights in a clear, structured way. Collaborate with product, sales ...

respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering ...

value proposition of AI-powered pathology and imaging solutions that improve efficiency, accuracy, and diagnostic outcomes Collaborate with cross-functional teams (Marketing, Solutions Engineering, Customer Success, Product) to tailor proposals, align on technical fit, and accelerate deal progression Track and forecast sales activity, maintaining accurate CRM data and delivering … timely reports to commercial leadership Represent the company at industry conferences, medical forums, and customer events to enhance brand visibility and generate new leads Provide customer insights and feedback to help influence future product enhancements and commercial strategies Account Executive - Requirements: 3-6 years of experience in account ...

value proposition of AI-powered pathology and imaging solutions that improve efficiency, accuracy, and diagnostic outcomes Collaborate with cross-functional teams (Marketing, Solutions Engineering, Customer Success, Product) to tailor proposals, align on technical fit, and accelerate deal progression Track and forecast sales activity, maintaining accurate CRM data and delivering … timely reports to commercial leadership Represent the company at industry conferences, medical forums, and customer events to enhance brand visibility and generate new leads Provide customer insights and feedback to help influence future product enhancements and commercial strategies Account Executive - Requirements: 3-6 years of experience in account ...

value proposition of AI-powered pathology and imaging solutions that improve efficiency, accuracy, and diagnostic outcomes Collaborate with cross-functional teams (Marketing, Solutions Engineering, Customer Success, Product) to tailor proposals, align on technical fit, and accelerate deal progression Track and forecast sales activity, maintaining accurate CRM data and delivering … timely reports to commercial leadership Represent the company at industry conferences, medical forums, and customer events to enhance brand visibility and generate new leads Provide customer insights and feedback to help influence future product enhancements and commercial strategies Account Executive - Requirements: 3-6 years of experience in account ...

Marketing Manager you will have the following responsibilities: Develop and refine marketing strategy, brand positioning, and messaging aligned with business goals and customer insights. Monitor market trends, competitor activity, and channel performance to optimise strategy and execution. Plan and oversee company presence at industry events and shows. Lead, mentor … partners, and industry influencers, gathering market and satisfaction insights to inform strategy. Drive innovation by exploring new marketing technologies, identifying growth opportunities, and enhancing customer experience. ***Shortlisting in the New Year*** Profile A successful Marketing Manager should have: Proven experience in a similar marketing role - with a clear track ...

understand. There's over £1 trillion sitting in UK pensions, but much of the industry is still stuck with outdated products and poor customer experiences. Penfold is changing that with a modern, tech-first platform that puts employers and savers first. We're a growing team of ~50 people … targets Close a high volume of smaller deals efficiently while delivering a great buyer experience Running effective sales cycles Lead structured discovery to understand customer needs and decision criteria Deliver tailored product demos focused on employer use cases Clearly articulate Penfold's value and handle objections confidently Move deals ...

solution discussions Handle inbound inquiries and convert them into sales opportunities Follow up with existing customers to drive cross-sell and up-sell Address customer objections and clearly communicate value propositions Prepare pricing, proposals, and sales-related documentation Collaboration & Market Contribution Collaborate with internal teams to define and execute … effective sales strategies Transfer qualified opportunities to relevant stakeholders with complete and actionable information Provide market and customer insights based on direct prospect interactions Support marketing initiatives such as trade shows, events, and webinars when needed Brand & Professional Development Represent the company's brand and positioning in all customer ...

prospects' workflows and show how Linda unlocks real efficiency and patient access. Cross-functional collaboration — work closely with product, engineering, and ops to relay customer insights and ensure smooth onboarding. Customer relationships — build long-term trust and maximise account value through upsell, cross-sell, and expansion. Sales infrastructure ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years' experience in a technical pre-sales ...

Handoffs – ≥ 90 % NPS on deals you scope. Key KPIs Results – ramped quota attainment. Pipeline – ~3× quota coverage. Activity – target discovery/demo sessions weekly. Customer Experience – ≥ 90 % NPS on your deals. What You'll Be Doing Lead portal audits; quantify revenue gaps and ROI. Co-sell with HubSpot … target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. Keep HubSpot CRM ≥ 95 % hygienic. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell or business-case experience. Eager ...

forward-thinking, technically advanced team that is reshaping how intelligent systems interact with the world. Working at the intersection of product, strategy, and customer engagement, you will lead the entire lifecycle of highly specialised technology products, from ideation and roadmap creation through to launch and beyond. This is more … teams to make product ideas commercially successful Explore how existing technology can be leveraged in new markets Influence long-term strategy through market research, customer insights, and competitor analysis Work closely with technical teams to integrate emerging capabilities into the product stack Be a technical voice in commercial discussions ...

larger and more strategic accounts, ensuring they get real outcomes and love working with Benji. Collaborate across the organisation Work with product, marketing, and customer success to bring customer insights into the heart of how we build. Shape how we sell As an early sales hire ...

error workflows. Lead and mentor a talented business development team. Coach and grow the team, instilling a consultative approach and passion for uncovering customer challenges. As the region grows, you'll help define the structure of their future sales and pre-sales teams and be a core part … measurable return on investment. Collaborate across our client's organisation. Working closely with their internal teams to refine messaging, leverage thought-leadership content, ensure customer churn is minimised and importantly feed customer insights back into product development. Champion our client's mission. Be the credible face at industry ...

schools and multi-academy trusts, ensuring high satisfaction and retention Drive renewals and expansion (additional schools, year groups, or trust-wide deployments) Lead customer onboarding and deliver in-person workshops Run regular check-ins and value-focused conversations with senior stakeholders Gather customer insights to inform product development … positioning Help shape account management processes and playbooks as we scale What We're Looking For 2–4+ years in account management or a customer-facing B2B role (SaaS or EdTech ideal) Comfortable building relationships with senior stakeholders Confident managing renewals and having commercial/pricing conversations Organised, proactive ...