7 of 7 Customer Insight Jobs in the Thames Valley

franchise bases. We now have an exciting opportunity within our Corporate Team for an Account Manager. Qualities we are looking for Account Management Customer Service Customer Experience Customer Insight New Product Launches Sustainability Growth Strategies Business Transformation Change Management Leading and managing a group of corporate … accounts, the ideal candidate will be responsible for: Delivering outstanding Customer Service to Franchisees and Stakeholders Building on established relationships with key personnel Fully understand customers business requirements General administrative duties producing regular business reports Answering phone calls and update CRM system Ensuring orders are fulfilled seamlessly Communicating fluidly ...

SaaS solution. This is a strategic and hands-on leadership role, combining product vision, commercial thinking, and team leadership to drive growth, innovation, and customer value. Key Responsibilities Define and lead the product strategy and roadmap for IRIS Financials Drive platform modernisation and SaaS transformation Use customer insight, market trends, and data to shape product direction Collaborate with Engineering, Sales, Marketing, and Customer Success Ensure delivery of high-impact, customer-centric product outcomes Support commercial performance, including growth and retention Lead and develop a team of Product Managers Ensure compliance with education finance regulations ...

exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure ...

Services Team provides IT solutions and support to over 4000 internal customers. You will learn on the job and work to successfully resolve customer IT issues. Role As an advocate of Customer Service excellence, you will act as a referral point for dealing with complex or technical customer … range of IT support tools Recording, updating and documenting requests using the IT Service Desk system Installing and configuring new IT equipment Providing excellent customer service when speaking to internal and external customers Training You will gain experience in a large organisation, whilst studying towards your nationally recognised qualification ...

respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering ...

role for someone who loves digging into data, spotting trends, and helping teams make smarter decisions. You will monitor performance, analyse user behaviour, build customer segments, and identify commercial and behavioural trends, providing clear, actionable insight for stakeholders across the business. This is a brand-new role, ideal … make an impact from day one. The ideal candidate will have experience in ecommerce environments, strong analytical capabilities, and a passion for uncovering insight from data. Role & Responsibilities Monitor site performance daily/weekly to identify issues, anomalies, and opportunities. Analyse user behaviour, journeys, funnels, and on-site interaction ...

high-caliber, fast-growing team working at the center of the software supply chain. The environment combines technical excellence, strong collaboration, and meaningful customer impact, offering significant growth and career development for individuals who thrive in complex, customer-facing roles. The Role We are seeking a Senior Solutions … proof-of-concepts, own the technical win, and clearly articulate the business and technical value of the platform. You will collaborate closely with Sales, Customer Success, and Product & Engineering teams to ensure successful customer outcomes and long-term adoption. Key Responsibilities Partner with enterprise customers to design ...