14 of 14 Customer Insight Jobs in the Thames Valley

deep understanding of your product’s role, performance, competitive landscape and opportunities for growth. Discovery, experience and delivery Drive discovery and prioritisation, translating customer insight, stakeholder input and market analysis into actionable product decisions. Work directly with your cross‐functional engineering and UX/design team, ensuring … backlog that delivers value early and often. Champion simplicity, usability and learning effectiveness, ensuring products are intuitive, engaging and effective for a range of customer personas and learner types. Collaborate closely with user researchers (and/or conduct lean research yourself) to understand user needs, validate concepts and test ...

priorities into actionable roadmaps and commercially strong propositions. • Build compelling business cases and value propositions that underpin growth. • Spot, validate, and prioritise opportunities using customer insight and market data. End to End Delivery • Lead a lean, cross functional squad to design, test, and launch new propositions. • Bring teams … operationally deliverable. • Track adoption and performance, recommending scale up, improvement, or exit. Collaboration & Influence • Partner with Sales on go to market strategy, pricing, and customer engagement. • Work with Marketing to shape positioning, messaging, and demand generation. • Align innovation with delivery capability alongside Technology and Delivery teams. • Ensure seamless customer ...

product demonstrations Build and manage a strong sales pipeline with accurate forecasting Collaborate with product marketing to sharpen messaging and campaigns Feed market and customer insights into product development Partner with internal teams to ensure smooth onboarding and implementation Stay ahead of market trends and competitive activity What ...

enterprise AI, data platforms, cloud ecosystems, and digital transformation challenges. Network within key strategic accounts and technology partners. Strong analytical skills to use customer insights for go-to-market strategy refinement. For a confidential chat today apply via Linked In or email ...

senior leadership. Market & Stakeholder Engagement Collaborate cross-functionally with marketing, delivery, and leadership teams to align messaging and execution. Use market intelligence and customer insight to influence service development and positioning. Maintain strong executive-level relationships with partners and customers. Candidate Requirements Proven experience managing AWS partners, ideally ...

incumbents Building account plans and managing longer, more complex sales cycles Working closely with leadership to shape messaging, pricing, and GTM Feeding real customer insight back into product and strategy What Success Looks Like Consistent delivery against a £400k annual target High-quality, well-qualified pipeline Wins against ...

Dynamics 365 Call Centre Operations Consultant - East Midlands (Hybrid) Permanent | Remote Are you a Dynamics 365 Customer Engagement specialist with a passion for building exceptional customer service and contact centre experiences? Do you enjoy designing solutions that bring together omnichannel engagement, Teams Telephony, Live Chat, and Voice … create seamless customer journeys? A leading organisation in the East Midlands is looking for an experienced D365 CE Functional Consultant to help shape the future of their contact centre operations and drive intelligent, real-time engagement across all channels. What You'll Do Lead end-to-end functional design ...

Dynamics 365 Call Centre Operations Consultant - East Midlands (Hybrid) Permanent | Remote Are you a Dynamics 365 Customer Engagement specialist with a passion for building exceptional customer service and contact centre experiences? Do you enjoy designing solutions that bring together omnichannel engagement, Teams Telephony, Live Chat, and Voice … create seamless customer journeys? A leading organisation in the East Midlands is looking for an experienced D365 CE Functional Consultant to help shape the future of their contact centre operations and drive intelligent, real-time engagement across all channels. What You'll Do Lead end-to-end functional design ...

Dynamics 365 Call Centre Operations Consultant - East Midlands (Hybrid) Permanent | Remote Are you a Dynamics 365 Customer Engagement specialist with a passion for building exceptional customer service and contact centre experiences? Do you enjoy designing solutions that bring together omnichannel engagement, Teams Telephony, Live Chat, and Voice … create seamless customer journeys? A leading organisation in the East Midlands is looking for an experienced D365 CE Functional Consultant to help shape the future of their contact centre operations and drive intelligent, real-time engagement across all channels. What You'll Do Lead end-to-end functional design ...

Role in Detail Strategic Thinking & Thought Leadership Drive product vision and strategy across global accounting markets, staying ahead of regulatory changes, industry trends, and customer needs Lead AI transformation strategy for accounting workflows, positioning IRIS products at the forefront of AI evolution in bookkeeping, financial reporting, and compliance Serve … product roadmaps Establish thought leadership through industry engagement, white papers, and strategic partnerships with accounting bodies on the future of AI in accounting Champion customer-centricity by understanding how AI will transform accounting professionals' work and translating insights into breakthrough innovations Product Leadership & Team Management Build and lead ...

passionate about helping businesses unlock their potential through cloud-based solutions, and you thrive on connecting deep product knowledge to meaningful customer outcomes, this role offers the perfect blend of technical expertise and strategic impact. What You'll Be Doing Customer Engagement & Evangelism Lead compelling product demonstrations … Lead RFI/RFP responses from product, solution, and technical perspectives Adapt your approach to different business processes and organizational needs Knowledge Leadership Synthesise customer insights and relay patterns to Product and the wider organisation Enhance team expertise through product knowledge sessions and enablement activities Identify training opportunities ...

respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering ...

used internationally. Its products are adopted by hundreds of customers worldwide, with continued growth driven by a strong focus on continuous improvement, adaptability, and customer-led product development. The role: This is a key business development role focused on driving growth across the French market. You will be responsible … generating new business while managing and expanding existing client relationships. The role suits a confident, customer-focused sales professional with experience selling complex B2B software solutions. Key Responsibilities: Drive new business opportunities and achieve sales targets across software and associated services Build, manage, and develop strong relationships with senior ...

used internationally. Its products are adopted by hundreds of customers worldwide, with continued growth driven by a strong focus on continuous improvement, adaptability, and customer-led product development. The role: This is a key business development role focused on driving growth across the French market. You will be responsible … generating new business while managing and expanding existing client relationships. The role suits a confident, customer-focused sales professional with experience selling complex B2B software solutions. Key Responsibilities: Drive new business opportunities and achieve sales targets across software and associated services Build, manage, and develop strong relationships with senior ...