18 of 18 Customer Insight Jobs in the Thames Valley

This role is focused on leading products within the data domain, driving the vision, strategy and delivery of data-driven capabilities that enable better customer experiences, operational efficiency and business decision-making. Working within a mature Agile environment, you'll collaborate with engineering, architecture, data and business teams … Analytics and Business stakeholders to deliver high-value products. Translate business requirements into epics, features and user stories. Drive data-led decision making through customer insight, analytics and product performance metrics. Balance customer, commercial and technical priorities to maximise product value. Identify and manage delivery risks, dependencies ...

Applications Engineers Manage delivery of our Early Access Demonstration programme Work directly with customers to understand use cases, technical challenges and performance requirements Guide customer demonstrations, feasibility studies and technical evaluations Act as the escalation point for complex applications and system issues Support pre-sales activities, technical workshops … customer engagements Collaborate with Engineering and Product teams to translate customer feedback into product improvements Define and improve application workflows, technical documentation and best practice Help create scalable approaches for system deployment, optimization and customer success Influence future product direction through customer insight and application ...

passionate about transforming customer experiences across every contact channel? As our Contact Channel CX Lead, you'll be at the heart of shaping how our customers interact with us, ensuring the right message reaches the right person, at the right time, through the right channel. You'll lead … your opportunity to make a real impact. What you'll be doing as Contact Channel CX Lead Channel Oversight: Oversee and continuously optimise customer contact journeys across all inbound and outbound channels, including telephony, IVR, webchat, WhatsApp, email, SMS, online account management, and outbound communications. Team Leadership: Lead ...

propositions. Generate competitor intelligence which influences; product and commercial strategy, pricing models and product launches. Partner cross-functionally across executive leadership to ensure customer and market insight shapes proposition development and roadmap priorities. Create compelling sales enablement, value propositions and competitive messaging that helps to stand … strong track record of developing product positioning, competitive strategy and GTM plans for SME and enterprise software. Experience influencing senior stakeholders and translating customer insight into commercial outcomes. ...

support business growth. This role is part of a Segment Propositions team and contributes to the end-to-end proposition lifecycle within a defined customer segment. Responsibilities include identifying and assessing market opportunities, supporting business case development, delivering propositions to market, and monitoring performance to drive continuous improvement … role works collaboratively with colleagues across Pricing, GTM, Commercial Marketing, and other cross-functional teams to ensure successful execution in the market. By combining customer insight, commercial expertise, and partnership across teams, the role helps deliver sustainable growth and targeted commercial outcomes for Vodafone Business across a diverse ...

earlier stages of your career with a passion for creating exceptional digital experiences? Do you enjoy bringing together Graphic Design, UI Design, UX Strategy, Customer Experience and Website Design to deliver innovative, user-centred solutions? We're looking for a talented Digital Designer with a strong understanding of User … Experience (UX) and Customer Experience (CX) to join our client's growing Digital Team. This is a fantastic opportunity to play a key role in shaping and enhancing the digital journey across the organisation's products, services and websites. Working collaboratively with stakeholders across the business, you'll design ...

largest enterprises to run business-critical SAP operations. ActiveControl automates SAP change and transport management; BDEx handles exception management in utilities billing and customer-service operations. Products at this stage of maturity do not need a caretaker; they need an owner. Working closely with Engineering, a Product Owner counterpart … market teams, you will give both products a clear, commercially grounded strategy. That means deepening value for the existing customer base, protecting and growing recurring revenue, prioritising ruthlessly across enhancement requests, competitive gaps and platform evolution (including the shift in the SAP ecosystem toward S/4HANA and cloud ...

technology. Working closely with clinical users across North Europe, you will support implementation, go-live and optimisation activities while building strong customer relationships and driving customer satisfaction.This field-based role involves regular travel to customer sites and offers the opportunity to act as a trusted clinical … technical advisor, while sharing customer insights to support the ongoing development of Elekta's products and solutions.ResponsibilitiesDeliver training and application support across Elekta’s radiotherapy solutions, both remotely and on-site.Support customers through implementation, go-live and optimisation activities to maximise clinical and operational outcomes.Evaluate training effectiveness and support ...

ideal for an experienced platform product leader who combines deep integration expertise with strong strategic thinking, stakeholder influence and a relentless focus on customer outcomes.Job descriptionAs Lead Platform Product Owner, you will define and deliver the vision, strategy and roadmap for HMRC's enterprise integration platform, ensuring it continues … development of platform capabilities, standards, governance and adoption models.Drive the adoption of modern integration approaches, including API-led, event-driven and hybrid architectures.Use customer insight, usage data and performance metrics to inform prioritisation and investment decisions.Champion a product-led approach, ensuring the platform delivers measurable value for users ...

Enterprise team to develop and execute targeted account penetration strategiesDesign and champion complex People-Centric Security solutions encompassing the entire Proofpoint portfolio Provide valuable customer insight and real-world experiences to Product Management, Marketing and Product Development (Engineering) teams to help keep our solutions as the best … threat landscapeMaintain compliance with ISO, NIST and MITREPresent at or attend industry seminars and/or trade shows when requiredQualificationsHands-on experience in a customer facing technical role, either as a Sales/System Engineer, Technical Account Manager, Security Engineer or senior level product support or professional services, preferably ...

Drive Commercial Performance Through Data, Insight and InnovationIQVIA is seeking an experienced Commercial Excellence Lead to join a dedicated European business unit supporting an innovative Immunology & Inflammation portfolio.This is a unique opportunity to shape commercial strategy through analytics, customer insights and sales force effectiveness. Working at the centre … multi-country commercial organisation, you will partner with senior leaders across Commercial Operations, Marketing, Medical Affairs and client stakeholders to optimise customer engagement, improve field force performance and drive business growth.As Commercial Excellence Lead, you will own the commercial performance framework, leveraging CRM analytics, customer segmentation, targeting strategies ...

leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Enterprise sellers and Channel sales teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. … than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment ...

Cable Containment, IT Racks, Fiber & Copper connectivity, KVMs, ATS, and Software—complementing Eaton’s leadership in single-phase UPS solutions.We serve a broad customer base across EMEA, from small IT users to hyperscale data centres, through IT and electrical channels, as well as selected large direct accounts.What … contractors, VARs)Develop and execute route-to-market strategies to maximise opportunitiesBuild and manage a strong sales pipeline via CRM, engaging key decision-makersLead customer projects (solution positioning, tenders, pricing, deployment follow-up)Provide market and customer insights to support product strategy and forecastsQualificationsEngineering degree preferred10+ years’ experience ...

actionable insights. You will manage and optimise paid digital activity across multiple websites and channels, monitoring performance, producing reports and identifying opportunities to improve customer acquisition, conversion and ROI. The role is primarily remote, with one day per week in the Reading office and occasional travel to other … channels. Analyse key metrics including CPC, CPA, conversions, ROAS and ROI. Produce performance reports and dashboards, communicating clear insights and recommendations. Use data and customer insights to continually optimise campaign performance. Test audiences, creative, messaging and targeting to improve results. Manage campaigns across multiple websites/brands, aligning activity ...

teams to support bespoke solution design. • Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. • Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: • Minimum 2 years' experience in a technical pre-sales … solutions engineering, or customer-facing technical role. • Strong technical aptitude with the ability to translate complex concepts into clear business value. • Proven ability to collaborate closely with sales teams during the full deal cycle — from discovery to technical validation and close. • Skilled at running technical proof-of-concepts (POCs ...

What You’ll Do The Director of AI sales owns the cross‐sell engine across the Simpro Group customer base. This leader builds, runs, and scales a team of Solution Specialists who carry quota, run high‐volume outbound and respond to inbound requests. They also partner with Account Managers … into revenue. Collaborate with Marketing on campaign plays and expansion initiatives. Work with Enablement on onboarding and ongoing training programs. Provide Product teams with customer insights and market feedback that influence roadmap priorities. Build and scale best practices: develop and document scalable sales playbooks, including discovery and call structures ...

doing so enhancing brand awareness and building a predictable sustainable pipeline of sales opportunities, from both outbound and inbound campaign activity, to drive customer acquisition. The role will be hybrid, working from the Comms365 office, home working and where required attending events. Basic Functions Develop and implement the marketing … company objectives Lead brand positioning, messaging, and go-to-market plans Oversee digital marketing, content, demand generation, PR, events, and campaigns Analyse market trends, customer insights, and competitive landscape Manage marketing budgets, forecasts, and ROI reporting Lead, mentor, and grow a high-performing marketing team Oversee agency, vendor ...

create new opportunities, strengthen existing relationships, and accelerate business growth.You'll play a pivotal role in expanding our HPE Networking business, using market insight, commercial expertise, and strategic account development to help partners maximise their potential. Working within a fast-moving technology environment, you'll be empowered to influence … Networking advisor.Drive partner engagement, solution adoption, and market penetration.Collaborate with HPE and internal teams to deliver successful go-to-market initiatives.Use market intelligence, customer insights, and business data to identify opportunities for growth.Lead business reviews, account planning sessions, and strategic partner discussions.Manage pipeline development, forecasting, and business performance reporting.Promote ...