1 to 25 of 32 Customer Insight Jobs in the Thames Valley

other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protectingover 100,000 rescued animals, and through … UK. The Role: We're looking for a commercially minded and data-driven CRM Lead to become Agria's subject matter expert for CRM, customer insight and marketing automation. This is an exciting opportunity to take ownership of our CRM strategy and capability, driving the development, optimisation ...

Omnichannel Activation Manager will lead the development and execution of Northern Europe’s integrated healthcare professional engagement strategy, ensuring Kenvue delivers best-in-class customer experiences across pharmacy, dentistry, primary care and secondary care audiences. This is a strategic leadership role responsible for accelerating healthcare professional recommendation, advocacy … business growth through the effective integration of field force engagement, digital activation, CRM, professional education, KOL engagement, partnerships, media and data-driven customer experiences. Operating at the intersection of commercial excellence, healthcare marketing, customer engagement and digital transformation, the role will shape how Kenvue engages healthcare professionals across ...

Lead the Customer Communications Centre of Excellence Set direction, develop a high-performing team and champion a customer-first culture Own and evolve the Customer Communications strategy, standards and control framework Provide oversight and challenge to ensure excellent customer outcomes, regulatory compliance and data management … data and insight to measure success, identify emerging risks and drive continuous improvement Influence senior stakeholders and governance forums Strengthen accountability, resolve issues and deliver improved customer and business outcomes Requirements Leadership experience within a complex, regulated environment, including leading and developing high-performing teams Experience applying governance ...

Applications Engineers Manage delivery of our Early Access Demonstration programme Work directly with customers to understand use cases, technical challenges and performance requirements Guide customer demonstrations, feasibility studies and technical evaluations Act as the escalation point for complex applications and system issues Support pre-sales activities, technical workshops … customer engagements Collaborate with Engineering and Product teams to translate customer feedback into product improvements Define and improve application workflows, technical documentation and best practice Help create scalable approaches for system deployment, optimization and customer success Influence future product direction through customer insight and application ...

batteries, heat pumps, EV charging and smart controls. The role will help to conceive, shape and lead the delivery and in-life optimisation of customer-led propositions. It will provide authoritative technical and commercial leadership across the organisation, turning complex market, regulatory, data and technology requirements into scalable products … product vision and providing authoritative guidance to senior leaders and delivery teams Support the development of the HEMS product strategy and roadmap, translating customer needs, market developments, commercial value pools and technology capabilities into clear priorities and investment recommendations Conceive and design propositions that orchestrate the relationship between ...

programme for an experienced Project Manager. Job Summary: This role requires someone with strong leadership skills, extensive technical proposal writing expertise, and sound customer knowledge to create an environment of performing better than planned. You will oversee tender writing for large-scale, complex proposals as well as support change … competitive analysis to understand the market for assigned captures/campaigns/programs. Relationships: Build and maintain relationships at senior management level (company, customer, and partners) in order to develop trust, gain customer insight and intelligence, shape customer requirements and position Boeing as the preferred partner ...

Proposition Marketing Partner closely with the Business Commercial Strategy & Propositions Manager to successfully launch new products, services, and commercial solutions. Develop compelling proposition messaging, customer value propositions and go-to-market strategies that clearly articulate our competitive differentiation. Account & Sector Campaigns : Develop targeted Account-Based Marketing (ABM) programmes focused … priority customers, strategic accounts, and high-value opportunities. Create sector-specific marketing campaigns for key industries including agriculture, hospitality, professional services etc. Use customer insight, market intelligence and commercial data to personalise marketing activity, strengthen engagement and improve the effectiveness of Business Services marketing. Sales Enablement ...

challenge is not capability. It is ensuring customers, partners and markets understand what we can do and turning that understanding into brand growth, customer demand and commercial opportunity. This is a broad, high-impact role spanning brand, B2B product marketing, sales enablement, content, partnerships, motorsport, events and customer … closely with Fortescue Zero’s leadership, commercial, product, sales and engineering teams, you will translate complex technical capability into clear propositions, compelling stories and customer-led marketing activity. A key part of the role will be building and leading an agile in-house marketing model. You will mobilise Fortescue ...

passionate about transforming customer experiences across every contact channel? As our Contact Channel CX Lead, youll be at the heart of shaping how our customers interact with us, ensuring the right message reaches the right person, at the right time, through the right channel. Youll lead the charge … this is your opportunity to make a real impact. What youll be doing as Contact Channel CX Lead Channel Oversight: Oversee and continuously optimise customer contact journeys across all inbound and outbound channels, including telephony, IVR, webchat, WhatsApp, email, SMS, online account management, and outbound communications. Team Leadership: Lead ...

propositions. Generate competitor intelligence which influences; product and commercial strategy, pricing models and product launches. Partner cross-functionally across executive leadership to ensure customer and market insight shapes proposition development and roadmap priorities. Create compelling sales enablement, value propositions and competitive messaging that helps to stand … strong track record of developing product positioning, competitive strategy and GTM plans for SME and enterprise software. Experience influencing senior stakeholders and translating customer insight into commercial outcomes. ...

responsible for developing and delivering the company’s digital pricing strategy, ensuring our ecommerce pricing remains commercially competitive whilst maximising sales, margin and customer value. Working closely with the Head of Pricing & Commercial Optimisation, Category Management, Commercial Pricing, Marketing, Digital and IT teams, the role will use market intelligence … customer insight and competitor analysis to optimise online pricing performance across all digital channels. Key Responsibilities Support profitable growth across all digital sales channels. Monitor, review and optimise pricing architecture for online customers. Recommend pricing strategies for new ecommerce initiatives and digital propositions. Support the development of competitor ...

responsible for developing and delivering the company’s digital pricing strategy, ensuring our ecommerce pricing remains commercially competitive whilst maximising sales, margin and customer value. Working closely with the Head of Pricing & Commercial Optimisation, Category Management, Commercial Pricing, Marketing, Digital and IT teams, the role will use market intelligence … customer insight and competitor analysis to optimise online pricing performance across all digital channels. Key Responsibilities Develop the ecommerce pricing strategy in line with wider commercial objectives: Support profitable growth across all digital sales channels. Monitor, review and optimise pricing architecture for online customers. Recommend pricing strategies ...

largest enterprises to run business-critical SAP operations. ActiveControl automates SAP change and transport management; BDEx handles exception management in utilities billing and customer-service operations. Products at this stage of maturity do not need a caretaker; they need an owner. Working closely with Engineering, a Product Owner counterpart … market teams, you will give both products a clear, commercially grounded strategy. That means deepening value for the existing customer base, protecting and growing recurring revenue, prioritising ruthlessly across enhancement requests, competitive gaps and platform evolution (including the shift in the SAP ecosystem toward S/4HANA and cloud ...

responsible for ensuring that what Wiley builds, how it is positioned, and how it is sold is grounded in rigorous market understanding and genuine customer insight. The Senior Director of Product Marketing & Customer Insights is both a strategic architect and a commercial operator: setting the narrative … Sales, and Executive stakeholders; who understands the complexity of selling AI into large organisations; and who brings the discipline to turn market intelligence and customer voice into decisions, not just deliverables. Key Responsibilities Product Marketing Develop and own compelling value propositions, messaging frameworks, and positioning for Wiley ...

Wiley is seeking a Senior Director of Product Marketing & Customer Insights to shape the strategy for its AI and Data Analytics portfolio. The role spans market understanding, customer insight, and leadership across Product, Sales, and Executive stakeholders to drive credible positioning and impact in enterprise environments. ...

technology. Working closely with clinical users across North Europe, you will support implementation, go-live and optimisation activities while building strong customer relationships and driving customer satisfaction.This field-based role involves regular travel to customer sites and offers the opportunity to act as a trusted clinical … technical advisor, while sharing customer insights to support the ongoing development of Elekta's products and solutions.ResponsibilitiesDeliver training and application support across Elekta’s radiotherapy solutions, both remotely and on-site.Support customers through implementation, go-live and optimisation activities to maximise clinical and operational outcomes.Evaluate training effectiveness and support ...

Agria Pet Insurance Limited is seeking a commercially minded CRM Lead to own Agria's CRM strategy, customer insight, reporting frameworks and marketing automation. The role focuses on data-led campaigns, segmentation, and performance optimization to drive commercial growth, enhance customer value and outcomes. Hybrid working model … with office presence in Aylesbury; collaboration with vets, breeders and welfare partners to improve customer communications and lifecycle management through advanced #J-18808-Ljbffr ...

Enterprise team to develop and execute targeted account penetration strategiesDesign and champion complex People-Centric Security solutions encompassing the entire Proofpoint portfolio Provide valuable customer insight and real-world experiences to Product Management, Marketing and Product Development (Engineering) teams to help keep our solutions as the best … threat landscapeMaintain compliance with ISO, NIST and MITREPresent at or attend industry seminars and/or trade shows when requiredQualificationsHands-on experience in a customer facing technical role, either as a Sales/System Engineer, Technical Account Manager, Security Engineer or senior level product support or professional services, preferably ...

Oxford Nanopore Technologies is seeking a Product Manager to own on-market lifecycle management of sequencing platforms, turning customer insights into clear requirements and actionable roadmaps. You will work across R&D, Product Marketing and Commercial to ensure value delivery and competitive positioning. Reporting to the Associate Director ...

Wiley is seeking a Senior Director of Product Marketing & Customer Insights to lead and shape the AI and Data Analytics marketing strategy. This role sets the narrative for a growing portfolio, owns the research infrastructure, and equips commercial teams to win in enterprise and R&D markets. The position ...

Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our “Office in a Box” home working kit will provide you with everything … help turn high-potential accounts into long-term revenue success stories. Working closely with Account Managers, Bid Managers, and specialist teams, you’ll connect customer business goals with Vodafone’s innovative solutions and create opportunities that deliver real value.Build and strengthen relationships within strategic customer accounts to generate ...

This role leads the strategy, planning and lifecycle management of a European product portfolio, using market analysis, customer insights and commercial data to identify opportunities and drive product success. It works closely with cross-functional teams to deliver competitive, compliant products that meet customer needs and achieve business … objectives. Client Details A global technology and manufacturing organisation with a strong reputation for innovation, quality and customer-focused products. The business operates across multiple European markets, delivering products that combine advanced engineering with sustainable growth strategies. Description Shape product strategy using market and customer insights. Lead product ...

Turbomachinery Commercial operations by establishing a single thread of truth from enquiry to order, leveraging data and digital tools to optimise decision-making, enhance customer experience via automated cross departmental collaboration, and deliver improved commercial performance in Dry Gas Seals. Commercial Responsibilities Own and deliver timely, accurate quotations across … process purchase orders, ensuring alignment with quoted scope, pricing, and contractual terms Partner with Sales to develop opportunities, leveraging installed base knowledge and customer insights Additional duties as assigned by the local commercial manager. Digital & Data Responsibilities Lead data governance and quality improvement initiatives for Turbomachinery Commercial datasets Design ...

Enterprise Sales Executive focussing on new business, you’ll work directly with finance leaders to: Build trust-based relationships through a consultative, customer-first approach Understand complex financial challenges and translate them into tailored solution strategies and close new business opportunities Lead compelling presentations that connect our solutions … sales teams to create winning proposals Help organisations protect their financial integrity and optimize their financial operations Contribute to our continuous innovation by bringing customer insights back to our product teams What Success Looks Like You’ll consistently meet or exceed revenue targets Your customers will become advocates ...

teams to support bespoke solution design. • Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. • Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: • Minimum 2 years' experience in a technical pre-sales … solutions engineering, or customer-facing technical role. • Strong technical aptitude with the ability to translate complex concepts into clear business value. • Proven ability to collaborate closely with sales teams during the full deal cycle — from discovery to technical validation and close. • Skilled at running technical proof-of-concepts (POCs ...