4 Customer Requirements Jobs in Kent

s for any recurring tasks and reporting the outcomes as appropriate to the Service Delivery Manager. Identifying, resolving, and escalating recurring issues and improving customer service Delivering high standards of customer service through accurate and professional verbal and written communications to a non-technical audience Gathering customer requirements and specifications to produce solutions and quotations. Maintaining customer documentation on a day-to-day basis and following installations and upgrades Liaising with vendors for fault resolution Mentoring & supporting associate level analysts Collaborating with colleagues as required Ensuring up to date knowledge through continual professional development … access to a car is essential. The office is in a remote location and not accessible using public transport. Understanding of fault severity and customer impact Knowledge of Anti-Virus Products Understanding of Microsoft domain model & security principles Experience of Microsoft Server products, e.g. Exchange, SQL Unguided Active Directory more »

Specifications Technologist Staplehurst £28k - £35k DOE Monday Friday Do you have experience dealing with product and customer specifications within food manufacturing ? My client is looking to recruit a Specifications Technologist to keep up to date records of customer specifications and other relevant information. If you have experience dealing … a Specifications Technologist, you will be: Managing all information regarding product specifications . Ensuring all information is compliant with quality standards , whilst aligning with customer requirements . Advising customers of potential risks during the process to ensure product launches are smooth and efficient . Meeting deadlines for new … product launches with all relevant information complete such as quality standards, shelf life, etc. Dealing with customer queries and complaints . Transferring analytical data onto spreadsheets with reports. Conducting internal audits , as well as ensuring external audits are complete to ensure all food safety standards , and all other requirements more »

using relevant control systems (Unity SCM, IBM Rational ClearCASE or similar) Creating validation tests , system diagnostics and Control Area Network communication specifications Analysis of customer requirements Carrying out Failure Modes and Effects Analysi s Offering support to all stakeholders Problem solving Any other duties as required As a more »

this role you will report directly to the Manufacturing Engineering Manager, whilst playing an active role in the consistency of quality products and supporting customer requirements. This opportunity would suit an engineer from Manufacturing/Quality Engineering background who is looking to showcase their skillset within a niche industry more »