available and each employee strengthens his/her knowledge of the complex regulatory environment for IVD and CDx medical devices. Primary Purpose: As Senior Customer Success Manager, you will be responsible for building and maintaining strong relationships with our valued clients and help ensure their success and satisfaction with … our SaaS products. Customer-centricity will be at the heart of what you do. You will proactively organise and motivate cross functional teams to adopt operationally efficient best practices while embedding an enterprise customer-centric mindset. Your role will focus primarily on onboarding and renewals to reduce churn … rate, increase retention and improve the overall customer experience. Upselling to existing customers in collaboration with the sales team will be a key success KPI. Team cohesion is paramount. You will work as part of ARC’s Commercial team, working in parallel with the SaaS sales resource and reporting more »
premise and cloud solutions. How you will do it Drive architecture discussion, keeping stakeholders productively engaged. Participate in the full development life cycle from requirements to implementation. Translate CustomerRequirements into Technical Solutions, working closely with Product Management to ensure the product meets customer expectations. Get more »
has celebrated over 28 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Work with business end … users to elicit requirements & assist in developing design specifications to maximise the benefit of SharePoint. Lead the technical delivery of the solution ensuring the designs meet architecture and customerrequirements that fully exploit the capabilities of SharePoint. Deal with other stakeholders/end users in the software more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Version 1
Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants … knowledge of the technology Lead development teams responsible for the development and implementation of Power Platform Solutions Work with business end-users to elicit requirements & assist in developing design specifications to maximise the benefit of the Power Platform. Lead the technical delivery of the solution ensuring the designs meet … architecture and customerrequirements that fully exploit the capabilities of the Power Platform and ensure that best practice methodologies are used throughout to ensure excellent quality delivery. Deal with other stakeholders/end users in the software development lifecycle – PMs, Business Analysts, testing etc. Manage and mentor the more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Version 1
Consultant Job Description You will: Work with customers and Version 1 colleagues delivering high quality solutions on Microsoft Azure Engage with customers to understand requirements and identify solutions and opportunities. Use DevOps processes and tooling for the delivery of IaaS and PaaS services using Infrastructure as Code (IaC) Produce … contribute to technical decisions and team development initiatives in our collaborative environment. Qualifications You will have experience in: Leading on technical designs based on customerrequirements, communicating to both technical and non-technical audiences. (Essential) Delivery of Azure technologies and solutions that are highly available, high performing, and … Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer more »
Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … the project team to support delivery of additional project components (Reporting tools, API interfaces, Search) Evaluating the performance and applicability of multiple tools against customerrequirements Working within an Agile delivery/DevOps methodology to deliver proof of concept and production implementation in iterative sprints. Qualifications Direct experience more »
Belfast, County Antrim, Northern Ireland, United Kingdom
Brook Street UK
located in Belfast. The role would require the successful candidate to work in the commercial department of the business. Duties will include Listening to customerrequirements and presenting appropriate quotations to secure bookings. Maintain and develop relationships with customers and suppliers via telephone calls and emails. Ensure that more »
clients worldwide. As they continue to expand their global footprint, they are seeking a dynamic and experienced Technical Account Manager to join the team. Requirements Over 10 years of cumulative experience in roles such as Technical Account Manager, IT Systems Administrator, and Technical Consultant. Demonstrated track record of at … will provide support to teams that are in need of your expertise and ensure that the right solutions are in place that satisfy the customerrequirements Identify any issues that may arise and impact service delivery Be comfortable working with stakeholders and teams alike For more information, please more »
Belfast, County Antrim, Northern Ireland, United Kingdom
Energis Recruitment
will provide Quality/Product Assurance to an approved product portfolio and introduction of new product (NPI), delivering cost effective, efficient solutions to meet customerrequirements and business objectives. As the successful Quality Assurance Manager, you will drive operational/manufacturing excellence, delivering exceptional standard governance including root more »
we are compliant with occupational health obligations and deliver occupational health treatment and intervention on all of the group’s sites. Act as ‘intelligent customer’ for the group’s OH and wellbeing service providers to foster most effective and timely outcomes and best value. Support HSE and HR managers … and deliverables. 30% of time – Delivering assurance activity including internal audits to provide confidence that the group is operating in compliance with regulations and customer requirements. 30% - Supporting HSE and HR leaders achieving the required deliverables from service contracts and providers. Maintain linkages with industry peers, current and potential more »