We are seeking a dedicated and proactive Customer Experience Specialist to join our team at the Four Ashes site. As a key member of our team, you will be responsible for ensuring responsive, efficient, and accurate customer order management, from receipt to billing, while also maintaining essential customer data within our ERP system. Key Responsibilities · Ensure the accuracy and efficiency of customer orders in the ERP system. · Coordinate effectively with Sales & Marketing departments to ensure correct pricing and terms. · Provide support to Logistics in creating necessary documents for shipments. · Address and resolve customer inquiries, issues … returns, and complaints promptly. · Participate in the rotation for after-hours coverage to address supply issues. · Maintain integrity and accuracy of customer data within the ERP system. · Conduct integrity testing for system upgrades or fixes. · Complete all required training within the allotted timeframe. · Act as a backup for other more »
the Principal Systems/Performance Engineer will enhance project delivery as needed. Responsibilities include developing technical specifications and solutions for intricate actuation systems, involving requirements capture, architecture development, trade studies, requirements validation, design performance analysis, modelling, verification, and integration. What will your day-to-day responsibilities look like … Understanding, interpreting, and clarifying customer and stakeholder requirements. Establishing system architecture and developing interface definitions. Managing requirements and creating specifications for internal and external suppliers. Utilizing computer modelling and simulation for actuation systems, encompassing hydro-mechanical and electro-mechanical systems. Supporting product design and development through static and … robustness analysis, as well as control law development. Conducting trade-off analysis to identify optimized solutions. Producing project deliverables, such as Performance Analysis reports, Requirements Management Plans, System Description Documents, Verification Summaries, and Compliance Reports. Generating and tracking progress on requirements validation, traceability, and verification matrices/summaries. more »
be someone that is looking to take on a leadership role within a rapidly growing manufacturing business. With a strong focus on quality and customer satisfaction, the company offers a complete manufacturing process to a diverse customer base. As the Head of Engineering, you will play a key … innovation projects, and improvements to production processes Developing and implementing engineering strategies, projects, and initiatives that align with the company's growth objectives and customerrequirements Collaborating with cross-functional teams to drive continuous improvement in product quality, cost reduction, and manufacturing efficiency Providing technical expertise and guidance … s manufacturing capabilities and competitive edge Ensuring compliance with industry regulations, quality standards, and best practices in engineering and manufacturing Head of Engineering Position Requirements A degree in engineering or a related field, with professional qualifications such as chartered engineer status preferred Demonstrated experience in leading and managing engineering more »
Certification Engineer to join their Engineering team. As the Certification Engineer you will be responsible for ensuring all products comply with certification, regulation, and customer standards. Day to day you will be conducting checks and inspections on products during the manufacturing process to ensure they meet regulations and certification … be responsible for, but not limited to: Oversee and manage the certification process for all products to ensure compliance with necessary regulations, standards, and customerrequirements Conduct product testing and validation checks on products throughout the manufacturing process to ensure compliance Prepare and submit certification and compliance reports … to external agencies and stake holders Liaise with customers on specific regulatory and certification requirements and provide project updates Keep up to date with relevant regulatory and certification changes and ensure internal process adhere to new standards Ensure all relevant internal regulation and certification documentation is up to date more »
conduct tests on new and existing buildings, at client sites, using specialist equipment and reporting software in order to demonstrate compliance with Building Regulations requirements and similar. Exciting work you will be doing Conducting the following testing: Airtightness tests in accordance with Building Regulations Part L, Section 6 of … of the equipment and vehicle, etc. to ensure that the equipment/vehicle is in good working condition and reporting any faults/repairs requirements as required. Operate in adherence with the Corporate, Client and competent persons schemes standards, policies,& procedures Completion of administrative duties to required timescales Other … duties commensurate with the role Due to the customerrequirements/our business model, the services we provide can occur outside of daily commuting distance and require overnight stays and/or include evenings or weekends, require early or late finishes, and are subject to change at short more »
