1 to 25 of 43 Customer Requirements Jobs in the North West

together, supporting each other, and growing together. We strive to continuously improve what we do, and we take pride in regularly receiving the highest customer satisfaction scores. Our Technical Architects shape, design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow best … practice. We offer expertise, tailored career prospects and the opportunity to work with a diverse customer base consisting of the UKs leading FTSE 250 and FTSE 100 businesses. Technical development on the Now platform is our one focus: We are implementing across all Applications ITSM, ITAM, ITOM, ITBM, CSM … Being regarded as an expert in high quality ServiceNow implementation, with a number of specialisms youre the go to person for Translating business process requirements into technical design, creating best fit framework for scale-able implementation Presenting solutions and ServiceNow best practices to internal and external stakeholders Providing strong more »

experienced Systems Engineer looking to make a significant impact in the aerospace and defence industry. What you'll be doing: Analysing new and emerging customer requirements and providing a Safety and Avionic scoping together with a feasibility analysis for all 7 main sub-systems teams Coordinating a review … of the provided requirements to identify the initial customer needs Examining customer requirements and assessing the scenarios to identify the "Problem Space," documenting the findings in the Avionic System Scope and Feasibility Analysis Report (ASFAR) Being responsible for the overall system level functional Avionic design and … systems and 100+ "black boxes" Leading avionics safety analysis, qualification, and certification of the integrated system Ensuring the delivery of the final product to customer(s) Your skills and experiences: Essential: A strong Systems Engineering background throughout the whole system development lifecycle, ideally from the Aerospace or Defence sectors more »

You must be eligible for Security Clearance (SC) to be considered for this position. What you'll be doing; * Analyse new and emerging Customers requirements and provide a Safety and Avionic scoping together with a feasibility analysis for all the 7 main sub-systems teams. * Co-ordinate a review … of the provided requirements, either a Customer Statement of Requirements (SOR) or an EF System Requirements Document (SRD), to identify the initial Customer needs. The Customer requirements along with an assessment of the ConEmp scenarios are assessed to identify the "Problem Space". … for Weapon System Preliminary Hazard Analysis (WS PHA). The output is also captured in the ASFAR. * Co-ordinate initial technical assessments of the Customer Business Cases (BC) to identify and document the overall scope, impact of the change(s) and a potential solutions. The solutions will be analysed more »

improvements and efficiencies, providing analytical reports for management. Highlight key findings and propose recommendations that are proportionate to the risk. Oversee and lead the customer complaints process, ensuring timely resolution within the business & team, and ensure effective communication with relevant departments. Conduct regular internal audits as per the plan … to assess compliance with quality standards EN9100 and identify areas for improvement. Collaborate with manufacturing engineers on customer requirements to ensure compliance within the Production environment. Assist in general Upkeep & continual improvement of the QMS to ensure compliance to EN9100. Develop inspection and risk management methods to analyse … product quality in line with customer requirements such as MSA, FMEA, CPK. Perform specification reviews to ensure our products align with the specified requirements. Develop and provide training to staff on internal quality processes, standards, and best practices. Ensure the protection of Company Intellectual Property and Customer more »

Excellent Career Opportunity Established Global Manufacturing Company Competitive Salary & Benefits package Our customer is an established award winning global manufacturing company operating from prestigious premises in Oldham. On their behalf we are looking for a Quality Assurance Engineer whose main objective will be to maintain the quality and efficiency … regular internal audits as per the plan to assess compliance with quality standards EN9100 and identify areas for improvement. Collaborate with manufacturing engineers on customer requirements to ensure compliance within the Production environment. Assist in general Upkeep & continual improvement of the QMS to ensure compliance to EN9100. Develop … inspection and risk management methods to analyse product quality inline with customer requirements such as MSA, FMEA, CPK. Perform specification reviews to ensure products align with the specified requirements. Develop and provide training to staff on internal quality processes,standards,and best practices. Ensure the protection of Company more »

UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience and like … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call backs and correspondence when required. Prioritisingcalls and incidents and escalatingto more »

BMS Project Sales Engineer £45,000 - £60,000 Responsible for ensuring outstanding customer experience by responding to customer enquiries, RFP's and RFQ's in a timely manner and providing a solution fitting the client's needs and requirements. Ensure projects are designed, specified and quoted in line … with business processes, achieved margin and in time. Managing scope of quotations in line with customer requirements and in compliance with associated industry/customer specific standards. Proactively owning the customer relationships and ensuring timely follow-ups to delivered proposals to maximise winning bids. Personal Duties … control panel design and obtain quote/costings, wiring installation cost and obtain quote/costing. The preparation and submission of final quotations to customer as per company procedure which are in compliance with customer requirements. Follow up on sales enquiries in a timely manner. Effective management of more »

flexible growth, incorporating the latest voice, data, and video technologies. By fostering real-time collaborative working environments, they empower businesses to enhance productivity and customer satisfaction. Leveraging their extensive installation experience and a highly trained team of engineers, they redefine the way businesses communicate, collaborate, and fulfil their communication … support for a wide range of IT, Unified Communications, and Collaboration solutions, both on-premises and in the Cloud. Your responsibilities will encompass troubleshooting, customer service, and collaboration with their engineering team. Comprehensive training will be provided on products, solutions, and technologies, enabling you to grow and develop specialized … Location: Bolton area Technical Support: Provide technical assistance to engineers and customers, analysing and troubleshooting problems remotely or on-site. Service Level Achievement: Meet customer requirements and SLA targets, monitoring and reporting progress against commitments. Escalation Case Management: Ensure rapid resolution of critical incidents with high business impact more »

stage of its development. At MSite, you can expect more. About the role: As a Sales Administrator it is your responsibility to support the customer journey, actively supporting Account Managers by reducing their administration overhead. You must ensure clear communication between key external and internal contacts. The role requires … new customer qualification, ensuring key information is captured, that any follow-up information sourced, with the correct processing undertaken – either passing the opportunity to Sales or providing direct quotations. Key responsibilities also extend to supporting the Account Managers with Pipeline Management, Forecasting, quotations, processing purchase orders, project handovers and … general customer management ensuring that responses are provided in a timely manner. The Sales Administrator should seek to proactively manage processes ensuring that best practices are followed and strive to provide customer excellence at all times and at every touch point. Key responsibilities as our Sales Administrator: Providing more »

providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience more »

in Chorley and are operating a hybrid working model, where you can work remotely several days a week. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm. The Application Support Analyst will be responsible for: Application … support for critical business systems of business customers Deployment & configuration of software applications, meeting customer requirements, delivering error free deployment and configuration Handling customer incidents, problems and requests within strict Service Level Agreements Answer questions from customers about the features and capabilities of the supported Applications Produce … both customer-facing and internal documentation in line with company standards. Participate in Continual Service Improvement Activities to add value to the services provided to customers. Application deployment and configuration on Windows VMs via RDP and in AWS via Argo. The following skills and experience are required: Ability to more »

based inChorley and are operating a hybrid working model, where you can work remotely several days a week. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm. The Application Support Analyst will be responsible for: Application … support for critical business systems of business customers Deployment & configuration of software applications, meeting customer requirements, delivering error free deployment and configuration Handling customer incidents, problems and requests within strict Service Level Agreements Answer questions from customers about the features and capabilities of the supported Applications Produce … both customer-facing and internal documentation in line with company standards. Participate in Continual Service Improvement Activities to add value to the services provided to customers. Application deployment and configuration on Windows VMs via RDP and in AWS via Argo. The following skills and experience are required: Ability to more »

on offer? Strong pipeline of D365 BC projects for 2024 and beyond, across a range of interesting new customers Collaborative team environment, and a customer centric approach A competitive base salary up to £70,000 (flexible, and will vary based on experience) Lucrative utilisation bonus scheme - circa 10%+ … days holiday, pension/health care scheme Fully financed, certified MS Training, and a tailored career progression plan from induction Role & Responsibilities Customer project scoping, business process and needs analysis Conducting workshops to understand customer requirements and developing functional design documentation Hands on functional installation & configuration to … customer needs User acceptance testing and key user system training Providing go-live support and continuous process improvement Location Full home based working flexibility on offer, with the expectation of occasional travel to customer site - project phase dependant. Skills & Qualifications Proven experience in end to end Dynamics more »

solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it's the foundation for your career development and the impact we have within the community. So, what's your possible? Opportunity: This … software development approaches with a rich heritage and experience in the Defence and security sectors. Our customers have complex and sensitive data and information requirements requiring a mission partner who quickly understands the context, delivering and sustaining a portfolio of challenging technology projects at scale and pace, supporting them … peer review of code Support the Delivery Lead/Project Manager in developing project roadmaps, understanding delivery time scales, and communicating these to the customer Liaison with the Product Owner to manage the product road map and communicating the impact of changing customer requirements Identifying technical risks more »

the overall team. Two Military Programs are available at Equinix within our Data Center Operations Organization: 1. Facility/Infrastructure Maintenance Able to translate customer requirements into work results Implementing, commissioning and setting up new facilities Working with key business leaders to increase current facility capacity, efficiency, sustainability … critical infrastructure equipment and tools such as UPS, generators, BMS (Building Management System), chillers and FSM (Fire Safety Management) is helpful 2. Data Center (Customer Relations) Technician A knowledge of copper or fibre cabling Experience or a passion for providing excellent customer service would be a huge bonus … positive outlook, a hunger to learn, and a desire to develop and grow are essential The ability to work well within a team Installing customer equipment and cabinets Supporting customer happiness through timely and precise order execution Conducting carrier circuit testing Installing, testing, and modifying cross-connections Maintaining more »

Consultant Job Description You will: Work with customers and Version 1 colleagues delivering high quality solutions on Microsoft Azure Engage with customers to understand requirements and identify solutions and opportunities. Use DevOps processes and tooling for the delivery of IaaS and PaaS services using Infrastructure as Code (IaC) Produce … contribute to technical decisions and team development initiatives in our collaborative environment. Qualifications You will have experience in: Leading on technical designs based on customer requirements, communicating to both technical and non-technical audiences. (Essential) Delivery of Azure technologies and solutions that are highly available, high performing, and … Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer more »

to-end software implementations and ensure the successful delivery of complex projects within predefined budgetary, timeline, and quality parameters while fostering strong collaboration with customer stakeholders. Additionally, this role entails continuous improvement efforts to enhance project delivery processes and outcomes, ultimately aiming to deliver high-quality software solutions that … meet or exceed customer requirements and expectations. Where you’ll add value: + Developing detailed project plans + Create and manage project budgets + Defining project scope, objectives, and deliverables in collaboration with stakeholders + Identifying project resource requirements + Developing project schedules and timelines + Identifying … potential risks and issues that may impact project delivery + Acting as the primary point of contact for customer and internal stakeholders + Implementing quality assurance processes to ensure that deliverables meet the required standards + Facilitating the management of change requests + Identifying and resolving issues and conflicts more »

activities. • Management of Configuration Control by the embodiment of Design Modifications into the Manufacturing Instructions. • Support to the Non Conformance Process using SAP. Role requirements (skills, training and qualifications) • Formal technical Engineering/Craft Apprenticeship to NVQ Level 3/TR23/TR21. • Formal further education certificate to HNC … process for small/miniature Electro-Mechanical Actuation Systems. • Must be able to work within, and contribute to a team environment. • Recognise and understand customer requirements, and respond to them. • Understand and work to Company Processes and Procedures. • Have the ability to communicate both within the working group … and at various levels of the organisation. • Manual handling training. • ESD training. Medical requirements • None Health surveillance requirements • None more »

products Lead an agile team including business, data, design, and research capabilities Develop key performance indicators for stage in lifecycle Drive the focus on customer experience research, pilot groups and activities Leading a team of BAs to translate business requirements into user stories Able to balance business and … customer requirements Develop and maintain execution principles to support product efficiency Work with internal and external stakeholders at all seniority levels EXPERIENCE Minimum of 4 years delivering digital products Managed products throughout the entire lifecycle Proven ability leading teams to deliver and reach their maximum potential Excellent stakeholder more »

You'll drive strategic direction, manage stakeholders, and ensure financial performance and compliance throughout the contract lifecycle. You will also help us to: Manages customer relations, acting as IDEMIA's primary point of contact and ensuring customer satisfaction and identifying new opportunities. Coordinates with customers to ensure their … IDEMIA to execute project tasks effectively. Leads IDEMIA's program team, providing direction and support to achieve program objectives, while also ensuring compliance with customer requirements Provides vision and direction to internal and external stakeholders, including key partners and suppliers, to ensure alignment with program goals. Monitors program … if you have: A proven experience managing large and complexe technical program A technical IT background within system integration environment A desire to face customer and identify and upsell business opportunities Experience in the aviation industry Managed the financial side of the project Please note that for this role more »

Assistance Programme 2x Annual Salary Life Assurance Free Parking Remit: As a Quality Engineer you will be response for ensuring the companies products meet customer requirements and specifications, along with minimising costs of reworking or waste while ensuring customer satisfaction with the products. This position will suit … are working to company workmanship standards. Ensure that suppliers conform to specification requirements. Ensure that management systems are adhered to through audit procedures. Maintain customer communications and resolution to any quality issues raised. Monitor process controls all departments. Carry out Internal Auditing. Conduct in-house analysis. Solve problems regarding … quality issues using technical resources within the company and suppliers. Communicate with customers and suppliers. Identify and verifies standards with the customer and suppliers alike. Support the Senior Inspectors with a technical supervisory resource in resolving day to day issues arising in manufacture. Involvement in HR (i.e. conducting disciplinaries more »

position held, a relevant degree, or management qualification. This is an excellent opportunity for an indivisual with a positive and proactive approach in anticipating customer requirements and delivery to high standards of customer satisfaction. Apply today and take the first step towards an exciting new career! The more »

I am working with a leading software company who are currently experiencing extremely quick growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Business Solutions Architect with experience in Debt Collection applications to join their team. This is a … multi-faceted role that encompasses, Implementation Consulting, Product Management, and Change Management in a customer-facing role. To apply I am looking for a Business Solutions Architect with experience in Claims Processing Applications/Software: This will involve:- working with clients to map their business requirements and processes … a delivery focus and commercial awareness to ensure delivery adheres to plan and estimates are met. working through the entire implementation lifecycle; from initial requirements workshops, through configuration and one-to-one training. configure “work types” through the application and mentor clients as to how they do this themselves. more »

Business Solutions Architect I am working with a leading software company who are currently experiencing extremely quick growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Business Solutions Architect with experience in Debt Collection applications to join their team. … This is a multi-faceted role that encompasses, Implementation Consulting, Product Management, and Change Management in a customer-facing role, To apply I am looking for a Business Solutions Architect with experience in the Debt Collection Applications/Software: This will involve. working with clients to map their business … requirements and processes to the company software solution way of working. having a delivery focus and commercial awareness to ensure delivery adheres to plan and estimates are met. working through the entire implementation lifecycle; from initial requirements workshops, through configuration and one-to-one training. configure “work types more »

improving areas of the methodologies, tools and processes used by the team Write reports to a high standard Liaise with clients to understand their requirements to contribute to scoping of new business Build relationships with client contacts and identified new opportunities Carry out research and development work as required … technical audience To genuinely care about the clients security challenges Be sensitive to clients political circumstances Be commercially minded Focus your approach to the customer requirements About You A Guru - Understanding of techniques for exploiting security vulnerabilities A Tech Specialist - Strong technical knowledge of operation systems, networks, and … penetration tests from start to finish Writing reports and face to face presenting to clients Experience with working with commercial teams to scope client requirements Experience in resolving issues with clients at a senior level Knowledge of industry compliance and regulation requirements Qualifications Degree in business or IT more »