3 Customer Retention Jobs in Buckinghamshire

As the CRM Lead, you will be responsible for developing and implementing effective CRM programs to enhance customer satisfaction, build loyalty, and drive overall business performance. Additionally, you will play a crucial role in generating actionable insights from data to inform strategic decision-making across Homebase. Working hours … depending upon experience) plus bonus earning potential. Key Responsibilities: CRM Strategy & Plan: Build strong relationships with the CRM agency and insight partners. Analyse customer behavior, preferences, and trends to inform marketing and sales strategies. Provide regular reports and dashboards to senior management, highlighting key performance indicators and actionable recommendations … personality to life and reinforces our brand's credentials. Marketing Campaigns & Trading: Develop and execute comprehensive CRM strategies with our delivery partner to enhance customer engagement, retention, and satisfaction. Collaborate with cross-functional teams, including commercial and other marketing channels, to align CRM initiatives with overall business more »

new contracts are secured. The role requires a candidate with exceptional communication skills both written and oral who is an experienced presenter to all customer levels including board level executives. The successful Client Account Manager will have in-depth commercial experience within the IT industry, which you will have … of current & leading infrastructure technologies & solution vendors in the Microsoft marketplace appropriate to the larger SME & mid-market sectors and be capable of interpreting customer requirements and engaging in long term IT strategy and planning led sales discussions. You will also have responsibility for managing existing client relationships whilst … telecoms sectors. Key Responsibilities Developing account strategies to maximise Aztech IT revenue streams from all accounts. Nurturing and developing client relationships to ensure client retention & longevity of business. Secure new business opportunities working from targeted goals. To engage relevant technical and project resources in the business to aid more »

audiences. You will work across various digital channels, including social media, search engines, email and websites, to create compelling content, generate leads, and nurture customer relationships. By analysing campaign performance, staying abreast of industry trends and implementing optimisation strategies, you will drive measurable results and contribute to the overall … ongoing activities using our internal CRM system Dealing with client and press enquiries in a friendly and professional manner ensuring a high level of customer service is delivered. Both on the phone and in person Work co-operatively with colleagues to ensure that the team operates consistently and effectively … have a healthy attitude to work-life balance, we value our employees and the strengths they bring to our business. Our staff and client retention are very high, and our team loves the culture of the agency, one that is supportive, flexible and open. About You: You must more »