Harlow, London, United Kingdom Hybrid / WFH Options
SC4 Recruitment Limited
CustomerServiceAdvisor - Product Support - Harlow - £30,000 DOE Hybrid Tue - Sat 37.5 hours Are you a customerservice professional who is tech-savvy and open to training and developing technical product skills? Play a vital role insupporting and guiding B2C … customers through technical glitches, product features and general customer queries. CustomerServiceAdvisor - Product Support , your primary responsibilities will include: Respond to technical queries. Friendly customer support and guidance,mostlyvia email. Communicating with different departments to find solutions. Problem-solving and … troubleshooting technical issues. General customerservice queries via Zendesk. Requirements: To excel in this role, you'll need: Excellent communication skills, both verbal and written. Excellent customerservice (ideally B2C) Technically minded and willing to learn a new product range Strong problem more »
Harlow, England, United Kingdom Hybrid / WFH Options
SC4 Recruitment Limited
CustomerServiceAdvisor - Product Support - Harlow - £30,000 DOE Hybrid Tue - Sat 37.5 hours Are you a customerservice professional who is tech-savvy and open to training and developing technical product skills? Play a vital role in supporting and guiding … B2C customers through technical glitches, product features and general customer queries. CustomerServiceAdvisor - Product Support , your primary responsibilities will include: Respond to technical queries. Friendly customer support and guidance, mostly via email. Communicating with different departments to find solutions. Problem … solving and troubleshooting technical issues. General customerservice queries via Zendesk. Requirements: To excel in this role, you'll need: Excellent communication skills, both verbal and written. Excellent customerservice (ideally B2C) Technically minded and willing to learn a new product range more »
harlow, east anglia, United Kingdom Hybrid / WFH Options
SC4 Recruitment Limited
CustomerServiceAdvisor - Product Support - Harlow - £30,000 DOE Hybrid Tue - Sat 37.5 hours Are you a customerservice professional who is tech-savvy and open to training and developing technical product skills? Play a vital role in supporting and guiding … B2C customers through technical glitches, product features and general customer queries. CustomerServiceAdvisor - Product Support , your primary responsibilities will include: Respond to technical queries. Friendly customer support and guidance, mostly via email. Communicating with different departments to find solutions. Problem … solving and troubleshooting technical issues. General customerservice queries via Zendesk. Requirements: To excel in this role, you'll need: Excellent communication skills, both verbal and written. Excellent customerservice (ideally B2C) Technically minded and willing to learn a new product range more »
Watford, England, United Kingdom Hybrid / WFH Options
Think Specialist Recruitment
We are looking for a Finnish CustomerServiceAdvisor to join a multi-award winning company at their Head Office in Watford. The company are looking for someone who is fluent in Finnish to join their team. The company offer fantastic benefits which include working … year, 30 days of annual leave PLUS bank holidays, private healthcare and a generous annual bonus. As a CustomerServiceAdvisor, you will be working with a team of people to respond to queries from existing customers to diagnose issues and provide additional support. Their … leadership team Organising item collections, returns and sending out replacements Develop product knowledge and share with customers Consistently providing an empathetic level of customer serviceCandidate requirements: Fluent in Finnish and English Experience within a customerservice role Full rights to work in the UK more »
technically minded. Full training is given. Outline of the role Provide customers with technical advice over the phone and via email. Build strong customer relationships. Communicate with the Sales team to assist with any technical questions from potential customers. Effectively resolve minor queries and escalate any complaints to … A strong work ethic and a desire to learn are essential Good communication skills are crucial, written and verbal Microsoft office expereince Prior customerservice experience will be beneficial Fully training is given for this role A technical interest will be beneficial SC4 practices a diverse more »