1 Customer Service Jobs in Altrincham

client, a global super brand has an exciting opportunity for a Logistics specialist on a 12 month fixed term contract to manage the international customer order process from the start to successful delivery. To manage all internal department stakeholder relationships, supply chain relationships, reporting to management relevant & accurate data. … Achieving and exceeding customer expectations whilst always striving to improve company performance and streamline processes where possible whilst always ensuring KPI's are met. Duties may include ( but not limited to ) : Being the main point of contact for all internal departments, including Purchasing, logistics imports, finance and operations teams. … Monitor, leverage & improve performance KPI's Maximise service levels & drive business decisions Providing updates and Realtime information updates where needed Successful KPI management, improve performance & drive business decisions Weekly calls with freight forwarders, shipment updates and customs clearance status Providing exceptional customer service at all times Deliver more »