1 to 25 of 28 Customer Service Jobs in Cambridge

discovery and improve human health. As we continue to grow, we are seeking a talented Operations Manager to join our dynamic team and oversee customer service, logistics, supply chain, and office management. For more information on our company and its offerings, please visit www.antibodies.com. Job Description: The Operations … Manager will be responsible for all aspects of customer service, order processing, stock preparation, internal transfers, supply chain, and order fulfilment. This is a hands-on role and, in addition to managing a small team, the Operations Manager will be actively involved on a daily basis in completing … Oversee the order processing workflow, from quote/to order receipt/to order fulfilment, to ensure accuracy and efficiency. Collaborate with sales and customer service teams to prioritize orders, resolve order discrepancies, and meet customer delivery expectations. Implement and maintain order management systems and procedures to more »

Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will … become an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system more »

Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will … become an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system more »

being defined as: • Ability to document network information. • Assist in the setup of networks and contribute ideas and suggestions. • Suggest activities (common incidents and service requests) that can be performed by the service desk • Create and curate relevant knowledge articles. • Pass accreditations as required by the senior network … client centric organisation, our priority is always providing excellent support to our clients, therefore you will be expected to act as a site/service desk engineer when not learning from and supporting our senior network engineer. This includes but not limited to: Providing 2nd line on site and … service desk technical support: • Attend customer and company sites as a minimum 2 days per week (you will be expected to be flexible in that there may be a requirement to change your deployment at short notice, but they endeavour, as much as possible, to minimise disruption to more »

desktop computing issues (PC Hardware, Windows, LINUX, VMware) Administration of Windows File and Print Servers and Linux based servers. Consultative services to highly technical customer base, advising on IT technology and methodology choices Communicate effectively and efficiently to end users and peers to resolve tickets Closely adhere to operations … processes and service level agreements, following ITIL best practice Customer Service Develop and maintain strong relationships with employees of all levels, from senior executives to individual contributors, via use of strong customer service, interpersonal and technical skills. Demonstrate high standards of customer service … Security, virtualisation, VPN, Administration, Scripting. Windows Server OS: Install, config, optimization, clustering & high availability, AD, GPO, monitoring, backup. Virtualisation: Workstation Virtualisation. IT Process: ITIL; Service, Change, Asset, Contract & Release Management The responsibilities bulleted above require a high level of competence in multiple disciplines, coupled with the ability to positively more »

Field Service Engineer Based Cambridge IMMEDIATE START! We are looking for a Field Service Engineer South London area to be responsible for maintaining, servicing, and repairing our clients equipment. In this role, you will be providing a good level of customer service through product knowledge and … customer interaction. Our client works in close collaboration with their customers, delivering on their promises and never walk away, no matter how big the challenge. Basic salary up to £37,300 plus excellent benefits 25 days holiday plus bank holidays, with an annual opportunity to buy/sell holiday … and diagnostics of CANBUS Systems as well as electrical fault finding Good IT literacy numeracy and analytical skills. A strong problem solver, with a customer-focused approach, you have good verbal and written communication skills. You are quality-oriented and experienced in flexibility and adaptability. Ideally, a self-motivated more »

Leader within the Contact Centre at Addenbrookes Hospital, supporting the Contact Centre Manager and Deputy Contact Centre Manager in running our busy 24-7 service within the Unified Communications department. You will help ensure that each Contact Centre shift runs smoothly and efficiently and will be responsible for day … performance and development of their team, devising plans with their Agents to improve in these areas. Supporting team with day-to-day queries and customer escalation. Ensuring smooth shift handovers for the 24-7 service including organising staff shift changes on request. Coordinating backup testing of key telephony … Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care more »

and challenging career within a lively 24/7 Contact Centre as part of a multi-disciplinary team. You will help provide an essential service to patients, members of the public and Addenbrooke's staff. The role of Contact Centre Agent is to support the Unified Communications team in … the delivery of services to the Trust by the Addenbrooke's Contact Centre team. Providing a courteous, efficient and complex telephone and reception service to the public, patients and other Trust staff, in a busy and challenging environment. You will ensure that the Contact Centre runs smoothly and efficiently … in respect of the Contact Centre Agent duties. You will ensure that a qualitative service is delivered that meets the expectations of staff, patients and the general public. Main duties of the job Duties Be the first point of contact for visitors to the Trust, providing advice and direction more »

Role: Field Service Engineer Location: South Normanton/Nottingham About Rushlift Ltd Rushlift is a leading provider of innovative customer-focused solutions in materials handling equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleets, through … systems, Rushlift hires and maintains a wide range of industrial equipment such as sweepers, mobile plants, and lorry loader cranes. About the role: To service and maintain a range of materials handling equipment to a high standard, identify potential repairs/faults to ensure maximum reliability/uptime. Carry … loaders, reach trucks Using our market-leading Fleet Management System to complete parts orders, job sheets and warranty work Providing a best-in-class customer experience for our business customers Book all Planned Maintenance with Customer Agree workload with Field Service Team Leader prioritising as below SG more »

support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager. Deal with staff and service user requests that may be part of a cash office functions as and when required, and in accordance with Trust procedures. Inputting and updating … service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy. Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures … track and receive notes in a timely manner. Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate. Undertake training of new staff as directed by Line Manager and/or other managers. more »

Field Service Engineer Based Cambridge IMMEDIATE START! We are looking for a Field Service Engineer South London area to be responsible for maintaining, servicing, and repairing our clients equipment. In this role, you will be providing a good level of customer service through product knowledge and … customer interaction. Our client works in close collaboration with their customers, delivering on thei... APCT1_UKTJ more »

This role will be coveringPeterbourgh, Ipswich, Norwich and surrounding Areas. To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out preventative maintenance in accordance with … manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work more »

opportunity, please apply with your most up-to-date CV . Keywords: IT Support, IT Support Technician, 2nd Line Support, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking more »

opportunity, please apply with your most up-to-date CV . Keywords: IT Support, IT Support Technician, 2nd Line Support, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking more »

Are you an experienced Service Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time? Our Service Engineers are essential to efficiently & effectively assist our more »

Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care … working hours will be considered. We welcome applications from the Armed Forces. Person Specification Qualifications Essential Educated to A level or NVQ level 3 Customer Service/Business Admin/ITQ or equivalent. Typing qualification or equivalent experience. Specific technical/professional qualification. Desirable Secretary qualification or equivalent. … multi disciplinary team. Ability to self motivate, organise and priotise own workload. Understands Information Governance procedures and the importance of confidentiality. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

Duxford , CB22 4QX Full time Monday to Friday This new role is pivotal in ensuring we can develop and implement efficient solutions for our customer through smart technology and data-driven innovations.Maintaining the reliability and efficiency of SMT GBs digital solutions youll be our primary technical support contact for … our SMT Digital Machine and Site solution portfolio. Reporting to the Site Services Manager youll be providing a triage service of solution support issues. Offering expert guidance and support to internal and external customers on digital solution related inquiries youll investigate and troubleshoot software issues involving multiple API integrations. … support issues with customers, internal teams and suppliers Identify opportunities to introduce services or solutions to grow solution success Support our customers, sales and service teams to ensure maximum uptime of digital solutions Manage Solution subscriptions and future Saas product offerings Contribute to the enhancement and optimization of SMTs more »

Essential IT Security Specialist Skills: Experience with incident troubleshooting and escalation. Windows Server administration. User Access privileges. Knowledge of networks and physical infrastructure. Strong customer service ethic. Excellent verbal and written Communication skills Excellent analytical and problem-solving skills A working knowledge of Cyber and IT Security concepts more »

patients' surgery, Tracking their pathway and organising pre-operative appointments. The candidate must have experience in providing an effective and efficient and accurate administrative service, understand patient waiting times and RTT pathway management, and be a team player and able to balance several different tasks at a time. In … registration and booking of all patients in line with Trust Policies and procedures, national targets and paying particular attention to the 18 week and service relevant referral to Treatment targets. To be responsible for tracking and navigating 18 week and cancer pathways. Validating, amending and improving data quality in … Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care more »

are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P12078 Full-Time, Permanent Customer Service Account Management/Energy Broker/Utilities Jobs, Careers and Vacancies. Find a new job and work in Cambridge, Cambridgeshire. Multi-Job more »

technical expertise from within the HV power, utilities and/or critical national electrical infrastructure sectors. Our client is aims to be the leading customer service focused provider of specialist utility and infrastructure solutions, operating on both public and private networks and create a market leading, service … and estimates for multiple contracts, frameworks or singular projects, ensuring maximum opportunity and minimum risk, and that clients and partners receive a high-quality service on time and to challenging budget requirements. The successful candidate will also contribute to all major HV preconstruction activities, ensuring successful project acquisition and more »

Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care … or research Receipt and distribution activities Aseptic processing Data entry and other IT experience Knowledge Essential Understanding of confidentiality and data protection Understanding of customer service Good working knowledge of Microsoft Office packages and basic database skills Desirable Knowledge of the Trust including awareness of the Trust's … to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing team. We are also recruiting for; Renewable Electricians more »

and fluency in English. Written and spoken fluency in English Team collaboration and outstanding problem-solving skills. Proven ability to execute engineering deliverables. Strong customer service mindset, delivering quality on time. Fluent communication for effective collaboration. Self-motivated, strong planner, adept at balancing priorities. Excellent motivational skills in more »

all departments for the company. You will be able to demonstrate good leadership skills, be IT literate especially with Microsoft, have strong admin and customer service skills, and have great attention to detail. In response to this the company will offer 30 days holiday, a good company pension more »