Job Title: CustomerService Representative (Temporary) Location: Chelmsford, Essex Salary: £11.80 per hour Duration: Minimum 6-month temporary contract, potential for permanent placement Working Hours: Monday to Friday, flexible with one weekend required per month (8:00 am - 16:30 pm) Key Responsibilities: Respond to customer inquiries … and concerns promptly and professionally via email. Utilize IT skills to navigate customer databases and systems efficiently. Demonstrate exceptional customerservice skills, ensuring a positive experience for all clients. Collaborate effectively with team members to address customer needs and resolve issues. Maintain accurate records of customer … Office suite (Word, Outlook, Excel). Excellent written communication skills with the ability to understand and respond to written English effectively. Prior experience in customerservice or a related field preferred. Experience with Microsoft Teams and other collaboration tools is advantageous. Flexibility to work a varied schedule, including more »
Chelmsford, England, United Kingdom Hybrid / WFH Options
Giant Screening
At Giant Screening we have an exciting opportunity for a Customer Success Manager to join our growing team. Salary: £27,000 to £30,000 per annum Location: Homebased-UK ( with option to work from office) Hours: 37 hours per week, Monday to Friday within the UK service hours … risk and remain compliant. To understand more about Giant Group and our services please browse our website at: www.giantgroup.com About the role As the Customer Success Manage r, you’ll play a crucial role in facilitating the delivery of a diverse array of screening services and solutions to clients … across various industries. You'll lead the coordination of activities, conduct thorough service reviews, and collaborate closely with clients. As a key point of contact, you will manage the wider Customer Success team to ensure seamless customer support, meeting and exceeding KPI’s while serving as the more »
is to provide a single point of contact between the services being provided and the users. Typically this will involve managing cases, incidents and service requests, and also handling communication with the users regarding. Key Responsibilities Capturing resolution information and feeding into Knowledge Management Routing Incidents to support specialist … of Incidents not assigned to support specialist groups Closing Incidents Monitoring the status and progress towards resolution of assigned Incidents Keeping users and the Service Desk informed about Incident progress Ensure data protection process rules are abided to at all times. To act on any other reasonable request from … a manager. Skills, Knowledge and Expertise Interpersonal skills, such as telephony skills, communication skills, active listening and customer care training Business awareness: specific knowledge of the organizations business areas, drivers, structure, priorities etc. Service awareness of all the organizations key IT services for which support is being provided more »
Job summary An opportunity has arisen for a Clinical Quality Systems Coordinator to join the CQS Team of The East of England Ambulance Service NHS Trust. The post holder is responsible for the management and administration of the Trust's Clinical Quality software suite which includes Datix (critical system … able to work in a fast paced and dynamic environment. If you share our passion for high performance, continuous improvement, and exceptional standards of customerservice, are self-motivated, can work with all types of people and have a professional outlook to work, then we would love to … Understanding of Data Protection. Experience is System Administration & Management. Advanced computer skills, excellent knowledge of IT Systems and Windows applications. Desirable Knowledge of Ambulance Service policy and procedures. Previous Ambulance Service experience. Experience in Data Input/Collection. Previous Experience of delivering System training. Practical and Intellectual Skills more »
SONITUS HOUSE, 5B CHELMSFORD RD INDUSTRIAL ESTATE, GREAT DUNMOW, ESSEX, England
CAMPBELL ASSOCIATES LTD
join our dynamic and expanding team. Work as part of a market leading calibration laboratory to help deliver the highest quality of calibration and service in a timely manner to ensure top-level customer satisfaction. We calibrate precision equipment for the measurement of sound, vibration and air quality. … Closing Date Friday, 24th May 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Keen to engage Keen to learn … Embrace new technology CustomerService skills Qualifications English GCSE or equivalent, grade A*-C/9-4 (Essential) Maths GCSE or equivalent, grade A*-B/9-5 (Essential) About the Employer CAMPBELL ASSOCIATES LTD Based in Great Dunmow, Essex and founded in 1999. A friendly team of more »
contractors & end users Must be technical minded and able to overcome technical queries Commercially astute, professional, organised Solution based sales approach, positive, professional and customerservice orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies more »