1 Customer Service Jobs in Coalville

Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives … and customer escalations. This position is office-based, with the flexibility to work remotely up to two days per week in line with Amazon’s current flexible work guidance. Amazon encourages open communication about unique needs for flexible arrangements. Key job responsibilities Listen closely to customers; understand, paraphrase and … prioritise customer needs before providing appropriate solutions Communicate with customers using verbal and written communication methods, ensuring accuracy and concision. Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience Be aware of and adhere to applicable company policies when more »