12 Customer Service Jobs in Cumbria

Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer IS THIS YOU? Do you have great customer service and communication skills? Do you have an interest in technology and want to develop a career in IT? If you can answer YES to … accounted for. JOB OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer who has an interest in developing an IT career with excellent customer service and communication skills. The Service Desk … users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer you will provide a single point of contact for customers incidents and enquiries. As the Junior/Trainee Help Desk First Line Technical more »

Job Title - Technical Support Adviser 1st Line IT Reports to - Service Desk Team Leader Salary - Starting from £24,000+ DOE Location - This position can be based from any Focus Group office across the UK: Shoreham/Exeter/Manchester/Derby/Glasgow/Melrose/Inverness Established in … are now recruiting for a Technical Support Adviser 1st Line IT. As part of this team, you will provide 1st line support and excellent customer service in the areas of; IT, including Office 365, Windows Server, Desktop Support, Networking, and Wireless Systems. Principal Responsibilities/Duties • Manage tickets … meet any agreed personal call targets. • To diagnose, log, action and follow through to resolution all faults and requests, including escalations whilst keeping the customer informed of progress. Be able to identify when a fault cannot be fixed remotely and route straight into Field Engineering Co-ordinator for booking. more »

Officer, you are more than a Security Guard. You'll ensure the safety of our customers staff, their buildings and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. It's a … need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. It would be a benefit to have some security experience and your SIA licence, however more »

Technical Support Advisor - Out of Hours. The Operations team ensures the process from order to cash remains punctual, efficient and the client receives exceptional customer service. Principal Responsibilities/Duties • Ensuring that the Customer is at the centre of everything that we do. • Providing 1st and 2nd line … agreed target time and meeting any agreed personal targets. • To diagnose, log, action and follow through to resolution cases, including escalations whilst keeping the customer informed of progress. Be able to identify when a case cannot be fixed remotely and handover the case to be progressed for a site … departments. • Take full responsibility for cases assigned to you, even when tasks have been allocated to alternative resources/teams, ensuring that an excellent Customer Experience is always maintained. • Talk to customers, by the most appropriate method to resolve cases in a timely manner and avoid delays where possible. more »

is ideal for individuals with experience in IT support within an MSP environment or internal IT support teams, who are passionate about delivering exemplary customer service. Responsibilities: Managing all incidents and customer requests from receipt to resolution and closure. Troubleshooting and diagnosing desktop and system problems, providing remote … weekly timesheets and KPI scorecards, assisting in monitoring tasks when required. Requirements: Minimum 1-year experience in an IT support role. Experience in a customer service environment. Proven experience delivering to SLAs. Strong technical troubleshooting skills. Excellent interpersonal and communication skills. Ability to work independently and take initiative. more »

well as the management of the business and client database systems. Key Responsibilities We are looking for someone to: Provide a front-line telephone service to both internal and external customers Liaise with Supervisors and sub-contract teams to ensure programmes are delivered ensuring that all the client and … accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time Ensure the collation, co-ordination and distribution … of the operational job pack Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line more »

We are looking for a skilled engineer to join our team in Carlisle. As a service engineer with Scot JCB you will visit a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers machines to a high standard. This is … phone or tablet Submitting daily timesheets and job cards Accurately ordering your parts and working closely with the parts department Working closely with the service supervisor Helping to train and mentor apprentice engineers Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturers … engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment The ability to prioritise tasks and work well in a busy environment Great customer service skills and the ability to build rapport with our customers Good IT skills A flexible and positive outlook with an outgoing approach more »

Description Record day to day financial transactions and complete the posting process Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger Bring the books to the trial balance stage Perform partial checks of the posting process Complete tax forms Enter data … Data entry skills along with a knack for numbers Hands-on experience with spreadsheets and proprietary software Proficiency in English and in MS Office Customer service orientation and negotiation skills High degree of accuracy and attention to detail BS degree in Finance, Accounting or Business Administration Experience with more »

Description Record day to day financial transactions and complete the posting process Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger Bring the books to the trial balance stage Perform partial checks of the posting process Complete tax forms Enter data … Data entry skills along with a knack for numbers Hands-on experience with spreadsheets and proprietary software Proficiency in English and in MS Office Customer service orientation and negotiation skills High degree of accuracy and attention to detail BS degree in Finance, Accounting or Business Administration Experience with more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Electricians. Upskilling is also available across; Solar, EV and Air Source Heat Pump. Permanent … edition - Level 3 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Electrician to join their growing team. Job more »

and generous pay? On offer is the opportunity to learn new skills in a fast paced team environment where your attention to detail and customer service skills will be used to educate and offer advice on the technical products used in the industrial cleaning sector. This local company more »

at Home Group. Youll provide excellent administrative support to our Repairs and Maintenance teams, keeping systems up to date, driving productivity and providing brilliant customer service. Typical day as our Administrator Ensuring our systems contain accurate, real-time information including maintenance works required on our customers homes Responding to … customer, colleague, and supplier enquiries through our email inboxes, as well as answering telephone queries Using our works order management and other systems to ensure all materials, equipment and subcontractor orders are updated Ensuring our trade operatives know each day what they need to do, where they need to more »