Customer Service Jobs in Durham

20 Customer Service Jobs in Durham

Internal Account Executive Accessible Washrooms

Stockton-On-Tees, County Durham, North East, United Kingdom
Mitchell Maguire
Internal Account Executive Accessible Washrooms Industry Sector: Accessible Washrooms, Washroom Design, Grab Rails & Fittings, Plumbers & Heating Merchants and Builders Merchants, Sales, Estimator, Business Development, Customer Service, Data Input, Order Processor, Order Processing, Quotations, Quotes, Account Manager, Internal Account Manager, Internal Sales, Account Management, Customer Service Advisor … Customer Service Executive Office based: Teesside Remuneration: £25,000 + Company performance bonus Benefits: Comprehensive benefits package The role of the Internal Account Executive Accessible Washrooms will involve: Account Management position, selling our clients manufactured range of functional and practical adapted bathroom equipment and accessories (products such as … to incoming sales enquiries via telephone and email Building and developing strong, long lasting relationships with customers and clients Provide an exceptional level of customer service, encouraging repeat business Identify sales opportunities and cross-sell/up-sell where appropriate You will inherit around 400 trade accounts, both more »
Employment Type: Permanent
Salary: £24,000
Posted:

Senior Systems Support Specialist (Clinical Applications)

Peterlee, United Kingdom
Hybrid / WFH Options
County Durham & Darlington NHS Foundation Trust
/development and support of one or more clinical systems, contributing to the delivery of high-quality patient care. You will need to be customer focused, pro-active, possess strong communication skills, confident IT skills and have a strong work ethic. You will have the opportunity to work with … technical support environment with evidence of continued professional development. Experience of maintaining and supporting computer systems and applications Desirable ITIL Foundation Certificate in IT Service Management Customer Service Qualifications or training Training and experience of data analysis Experience Essential Experience in a technical or IT role Experience … testing. Experience of dealing with systematic and process issues, analysing complex data to report back to both technical and non-technical staff root cause. Customer Service Experience or experience in a customer facing role delivering resolutions to customer issues Desirable Experience of healthcare environments Proven experience more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted:

ICT Support Officer

Durham, United Kingdom
County Durham & Darlington NHS Foundation Trust
summary An exciting opportunity to join our friendly technical team has arisen for a passionate ICT Support Officer, passionate about technology and delivering exceptional customer service. This is a vital role providing frontline technical support across the Trust to ensure the smooth running of end-user devices that enable … installation, configuration and maintenance of computers, phones and other end-user devices. The role will assist with new hardware deployment and builds. Providing excellent customer service to ICT users over the phone and in-person is essential. You'll continually expand your technical knowledge while helping staff get … diagnostics, performs basic troubleshooting and resolves simple technical problems Escalates more complex technical issues to a technical support officer or others if appropriate Tracks service desk faults and requests using a IT Service management system Follows all processes and procedures when managing technical support requests and issues. Assists more »
Employment Type: Permanent
Salary: £25147.00 - £27596.00 a year
Posted:

IT Apprenticeship

Seaham, County Durham, North East, United Kingdom
Baltic Apprenticeships
Baltic Apprenticeships are excited to be working alongside our clients who deliver competitive advantage by prioritising exceptional customer service and sales support, utilising cutting-edge technology and operational innovation. As an IT Deskside Support Apprentice, you will work closely with their experienced IT team to provide technical support … expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide IT support services to their workforce, ensuring a high level of customer service Take ownership of reported IT problems, diagnose issues, and process incidents through an incident management system Provide hardware and application support for more »
Employment Type: Advanced apprenticeships
Salary: £14,000
Posted:

Accounts Payable Transaction Processor - French Speaker

Darlington, County Durham, North East, United Kingdom
Hybrid / WFH Options
New Appointment Group
resolution Clear all Accounts Payable queries Answer queries from internal and external customers relating to invoices and payments via telephone and email delivering exceptional customer service Statement reconciliations Ensure SOX document is followed and prepare for audits Reach SLA targets Support projects, testing and improvements About you: Accounts … payable experience Fluent in French and English Flexible approach Team player Strong customer service Benefits of joining our Temps team: * Weekly pay on a Friday - smooth payment process * Working with committed and highly experienced recruitment consultant CVs in Word New Appointments Group, Expertly Matching Employers and Jobseekers since more »
Employment Type: Temporary, Work From Home
Salary: Up to £15 per hour
Posted:

Trainee Hire Controller

Chester Le Street, County Durham, North East, United Kingdom
Rise Technical Recruitment Limited
Controller Commutable from Durham, Sunderland, Newcastle upon Tyne, Consett £25,000 per annum + Excellent Training + Progression + Benefits Do you have strong customer service skills? Are you looking for a new role where you will get dedicated training and development within a leading UK company? On … be given all the training and support to develop in to a career in the hire industry. This role would suit an individual with customer service experience, who has the aptitude to learn and develop. Previous experience working within a similar industry such as plant, tool and machinery … hire would be beneficial but not essential. The Role: Dealing with customer enquiries via phone and email, working closely with the depot team to ensure the hire process from start to finish is smooth and efficient as possible Full training and development given Office based role, 8am to more »
Employment Type: Permanent
Salary: £24,000
Posted:

Service and Installation Engineer

Stockton-On-Tees, County Durham, North East, United Kingdom
Flat Fee Recruiter
Dont miss this exciting opportunity to become our clients new Fire Systems Service and Installation Engineer in Stockton on Tees, earning up to £45k a year apply online today! Service and Installation Engineer Stockton on Tees Full time, permanent £34,000 basic + overtime Company van and mobile … for Petro-chem, Power Gen, and industrial customers. As they continue to grow, they are in search of a skilled and dedicated Fire Systems Service and Installation Engineer to join their team. Responsibilities: The Fire Systems Service Engineer will install, configure, and service fire pumps and foam … with fire systems, performing necessary repairs or replacements. Collaborate effectively with clients, project managers, and other team members to ensure successful project execution and customer satisfaction. Provide technical support and guidance to customers on fire system operations and maintenance. Prepare accurate documentation, including service reports, inspection records, and more »
Employment Type: Permanent
Salary: £35,000
Posted:

Product Manager

Stockton-On-Tees, County Durham, North East, United Kingdom
Hybrid / WFH Options
Gem Partnership
planning and execution throughout the product lifecycle in line with PMO best practice. To be responsible for the gathering and prioritising of product and customer requirements, defining the product vision and working closely with stakeholders to maximise return on investment, customer satisfaction and ensure benefits are realised. To … ensure that the product supports the companys overall strategy and goals. To act as the customer advocate articulating the users needs. To actively manage relationships with vendors, with a view to maintaining continuity of service as well as understanding the product roadmap; seeks ways to ensure return on … Management practitioner qualification, E.g., APM/PRINCE2. Essential Knowledge and Experience: Knowledge of defining and launching products that meet and exceed business objectives. Strong customer service orientation. Excellent written and verbal communication skills. Subject matter expertise in a particular product or market. This should include specific industry or more »
Employment Type: Temporary, Work From Home
Salary: £45,000
Posted:

IT Service Desk Apprenticeship

Three Rivers House, Abbeywoods Business Park, Pity Me, Durham, England
Bernicia Group Ltd
in IT. Do you have an interest and enthusiasm for IT support and helping people with their IT problems. Are you passionate about excellent customer service, and believe you have excellent communication skills? If so, then our IT Service Desk Apprenticeship is for you! Role Diagnose, repair … Undertaking cyber incident response, analysis, and remediation activities. Maintain the on-going provision and continuous improvement of day-to-day operational activity within the Service Desk function Support the team by handling all support issues and requests and ensure they are logged appropriately Help to co-ordinate an activity … Information communications technician, Level 3 (A level) qualification. On successful completion of this apprenticeship, there may be an offer of permanent employment as a Service Desk Officer. Apprenticeship Standard Information communications technician (level 3) Training Provider CITY OF SUNDERLAND COLLEGE Working Week Monday to Friday, 9.00am to 5.00pm. Expected more »
Employment Type: Advanced Apprenticeship
Salary: £16,161.60
Posted:

Peptide Product Specialist

Billingham, England, United Kingdom
Biosynth
success. Main Purpose of the Job Support the Custom Peptides team on chemistry related questions Key Responsibilities Assists the internal sales team with answering customer’s technical questions and provide pricing for uncommon derivatives. Accurately produce and deliver (complex) quotations for custom services. Coordinate quotation timelines and specifications with … production teams as needed. Follow up on open product and/or part quotes as necessary. Collaborate with other team members to ensure customer needs are dealt with in a timely and professional manner. Help to bring business opportunities to fruition and develop long-term relationships by focusing on … the unique key success factors of each customer. Remain engaged in ongoing projects to help ensure that customer expectations are always fully met. Ensure that project proposals and meeting updates are submitted in a timely manner. Escalate or triage inquires or customer concerns as needed to quickly support more »
Posted:

Server & Cloud Engineer - Darlington (remote)

Darlington, County Durham, North East, United Kingdom
Hybrid / WFH Options
Senitor Associates Limited
OneDrive, etc) Email security (filtering, DMARC/DKIM) Microsoft SCCM Intune and Autopilot Endpoint protection Server hardening Understanding and experience of ITIL and strong customer service focus This is an excellent opportunity for an enthusiastic and passionate person to join a successful organisation which contributes training, learning and more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Information Communications Technician Apprentice

Mill Hill, North West Industrial Estate, Peterlee, Co Durham, England
TRW LIMITED
flourished into one of Europe's largest and most sophisticated manufacturing centres. Role As part of the IT support team, the role involves addressing customer IT queries, resolving technical issues, and ensuring smooth operation of equipment and systems. Your daily responsibilities will include: Receive and document customer inquiries … Date Friday, 24th May 2024 Start Date Monday, 27th May 2024 Desired Skills Ability to research Attention to detail Can Do Attitude Computer Knowledge Customer service skills Good communication skills Inquisitive Pro active Punctual Self Motivated Team Player Troubleshooting skills Work well with others Qualifications English GCSE or more »
Employment Type: Advanced Apprenticeship
Salary: £15,500.00
Posted:

Lifecycle & Project Manager

Durham, County Durham, North East, United Kingdom
300 North Limited
on a well established hospital contract. Working alongside the maintenance team, you will manage the projects side of the contract, working closely with the customer to price and deliver works, utilising and managing subcontractors for delivery. The Role Act as Project Manager to the Contract client and relevant groups … variation P+L keeping to budgets and maximising efficiency and profits where possible. Produce accurate management reports, data and forecasts as required. Carry out regular service delivery audits. Completing pricing and tender documentation. Produce work specification documents including drawing. Ensure effective working relationship with the Head of Projects to ensure … excellent customer service is provided to our client and customers. Work on project pipelines amounting to over £3.5M Qualifications & Experience Demonstrable experience in a Small works/Lifecycle PM role on an hospital contract Ability to manage multiple project workflows Good report writing skills. Good operational and communication more »
Employment Type: Temporary
Salary: £60,000
Posted:

Parts Advisor (Automotive)

Durham, County Durham, North East, United Kingdom
Ernest Gordon Recruitment
in every 2 Saturday mornings, 4 hours The Person: Parts Advisor or similar Knowledge of automotive parts Reference: BBH13268 Keywords: Service, Advisor, Parts Advisor, Parts, Automotive, Parts, Truck, Trailer, Mechanic, Customer Service, Sales, Durham, Newcastle, Sunderland, Washington If you're interested in this role, click 'apply now more »
Employment Type: Permanent
Salary: £26,000
Posted:

Quality Engineer Lead, Scientific Instrumentation

Durham, County Durham, North East, United Kingdom
TRS Consulting
research sectors Offers 'best in class' solutions across their range of products and systems At the core of their business lie product innovation, excellent customer service and good people. This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment more »
Employment Type: Permanent
Salary: £45,000
Posted:

Buyer, Scientific Instrumentation

Durham, County Durham, North East, United Kingdom
TRS Consulting
research sectors Offers 'best in class' solutions across their range of products and systems At the core of their business lie product innovation, excellent customer service and good people. This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment more »
Employment Type: Permanent
Salary: £45,000
Posted:

IT Apprenticeship

Hartlepool, County Durham, North East, United Kingdom
Baltic Apprenticeships
Skills & Knowledge: Passion for IT Basic understanding of IT Ability to work independently and as part of a larger team Excellent communication skills and customer service experience would be beneficial Minimum grade of C/4 or equivalent in English and Maths Salary, Hours & Benefits: £17,500per annum more »
Employment Type: Advanced apprenticeships
Salary: £16,000
Posted:

Optical Assistant Apprenticeship - Bishop Auckland Specsavers

45 Newgate Street, Bishop Auckland, England
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Duties include booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role Giving customers top-notch advice (as well as a warm welcome to … Duration 15 Months Positions Available 1 Closing Date Sunday, 26th May 2024 Start Date Monday, 10th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »
Employment Type: Advanced Apprenticeship
Salary: £12,870.00
Posted:

Production Engineer, Scientific Instrumentation

Durham, County Durham, North East, United Kingdom
TRS Consulting
research sectors Offers 'best in class' solutions across their range of products and systems At the core of their business lie product innovation, excellent customer service and good people. This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment more »
Employment Type: Permanent
Salary: £50,000
Posted:

CDDS Materials Management Officer

Bishop Auckland, United Kingdom
CDD Services (Synchronicity Care Ltd)
Job summary CDD Services provides a procurement service to County Durham and Darlington NHS Foundation Trust, and Tees, Esk and Wear Valleys NHS Trust. As part of the CDD Services team, the post holder is responsible for providing an effective and efficient materials management service to wards and … products on wards and departments and the accurate receipting and onward transmission of all goods received. To promote and maintain a cost effective, responsive service in line with the trust policies and procedures. The post holder must be fully conversant with the departmental objectives and individual trusts Standing Financial … within CDD Services and proactively provide materials management support to wards and departments at all stakeholder trusts and also support the receipt and distribution service for all CDD Services stakeholders. This includes receipt, storage and engagement with other Trust employees to ensure goods reach the intended destination as quickly more »
Employment Type: Permanent
Salary: £24953.00 a year
Posted:
Customer Service
Durham
10th Percentile
£26,825
25th Percentile
£29,375
Median
£34,750
75th Percentile
£83,750