1 to 25 of 39 Customer Service Jobs in Gloucestershire

Job Title: Field Machinery Engineer Division: phs Wastekit Gloucester Purpose of Role Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLAs. Service level agreements are agreed and … set with our customers and must be achieved. Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery. Customer Service To liaise with the call controllers and Field Service Supervisors to provide the … best service to the customers. The engineer is expected to help plan their daily work to maximize customer service, achieve the highest standards and productivity using electronic and verbal communications as appropriate. The engineer should always try and take ownership of engineering issues so that the customer more »

Salary: £23,000- £26,932 +15% OTE The Customer Relationship Manager is the day-to-day contact for our strategic customers. Working within the Microtricity department, dedicated to the Feed-in Tariff and other renewable energy schemes, you’ll provide a world class service to your portfolio of … customers. You’ll be managing their entire service journey - from onboarding of new sites, to ensuring payments are made on time, and everything in between. What you will do... You’ll offer a service that sets us apart from the rest – it’s about making the customer feel valued! Provide exceptional customer service to Microtricity customers through delivery of all tasks within the customer journey, including meter reads, payment statements and bespoke contractual tasks Proactively assess and manage customer needs on an ongoing basis Complete reporting and outputs to monitor performance and more »

Field Service Engineer - Coffee Machines Covering - Gloucester, Cheltenham and Surrounding Areas £28,000 - £32,000 Basic Salary + Bonus + Pension + Benefits + Vehicle +Private Medical A fantastic opportunity has arisen to join a leading company and large manufacture withing the coffee industry as a field service … join one of the biggest brands in the industry. Additional weekend cover required with 1 weekend in 4 rota. Standby payment. Role & Responsibilities: * Visiting customer sites to undertake installation, service, maintenance and repairs * Working with commercial coffee machines, bean to cup and espresso machines * Accurately complete all relevant … paperwork * Delivery of exceptional customer service at all times Knowledge, Skills & Experience: * Field service experience * Strong mechanical and electrical skills * Excellent customer service skills * Experience within the coffee sector desirable but not essential Benefits Package: * £28,000 - £32,000 basic salary (Based on experiance and more »

and maintain server and workstation monitoring platform daily • Logging support tickets for all issues flagged, including 24/7 and daily checks, notifying the Service Desk Manager of reoccurring outages • Raise hardware failures as critical P1 priority and raise outages as critical P1 priority • Assist on Project work and … Projects run from the Service Desk • Highlight and complete proactive maintenance for support clients • Ensure Service Desk Co-Ordinator is kept informed of any scheduling conflicts or changes • Ensure that time is logged correctly against tickets and is updated accurately and promptly • Ensure all paperwork relating to finished … an IT support environment covering several different technical areas • Able to demonstrate good communication skills, written, over the phone and face to face • Good customer service skills and experience in providing customer service • At least 1 formal IT qualification at entry level or above. For example more »

IT Support Engineer required by a well-established IT Support company based in Cheltenham. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job Supporting internal and external customers with their technical issues over the telephone, via email and … experience and has worked in this type of role previously. Ability to diagnose faults and solve technical issues Support existing customers Develop relationships with customer and deploy projects Excellent communication skills, both written & verbal Understanding of web technologies, databases, cloud technologies Buzzword: - IT Support, Helpdesk Support, 1st Line Support …/8, 10, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, Azure, SQL, PowerShell, Visual Studio, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior IT Support Engineer - Cheltenham more »

Do you have retail, hospitality or customer service experience but sick of working evenings/weekends? Brook Street is offering a full-time position with no weekends and no evenings! We're looking for somebody with great face to face customer service experience and some computer … Defence Business Services (DBS) Pillar - Armed Forces & Veterans Services - DBS Team - MOD Medal Office Primary Job Purpose(s): Medal Assessing Deliverables: Accurate Medal Assessments Customer Focus Despatch of medallic recognition Responsibilities: The Temporary Worker will provide administrative support. He or she will follow set procedures and will exercise some … Checking colleagues' assessments before progressing applications to final stage before dispatch d) Record Management: Filing, preparation of records for scanning and document disposal e) Customer Correspondence: Respond to letters, telephone and email enquiries from Service Personnel, veterans and their families regarding eligibility of the award(s) 2. Provide more »

desk and effectively grow your own business unit with Omega. Growing accounts through repeat business, securing future opportunities through formalised contractual agreements. Providing excellent customer service and acting as a subject matter expert. Being recognised as a trusted business partner holding a high level of influence with your … as an expert in your field Billed revenue should be achieved through adherence to the recruitment lifecycle and therefore providing the highest level of customer service to candidates and clients. Business Development Investigating and selling recruitment services to clients, all business opportunities for the group should be investigated … business. Performance Activity Achieving and attaining Weekly KPI's Group sales activity Creation of affective e-shots Speculative CV submission of quality candidates Quarterly customer review meetings with key account customers Any other performance activity as directed by your Business Manager Your Key Skills: You will be able to more »

desk and effectively grow your own business unit with Omega. Growing accounts through repeat business, securing future opportunities through formalised contractual agreements. Providing excellent customer service and acting as a subject matter expert. Being recognised as a trusted business partner holding a high level of influence with your … as an expert in your field Billed revenue should be achieved through adherence to the recruitment lifecycle and therefore providing the highest level of customer service to candidates and clients. Business Development Investigating and selling recruitment services to clients, all business opportunities for the group should be investigated … business. Performance Activity Achieving and attaining Weekly KPI's Group sales activity Creation of affective e-shots Speculative CV submission of quality candidates Quarterly customer review meetings with key account customers Any other performance activity as directed by your Business Manager Your Key Skills: You will be able to more »

Administrator - Customer Operations The duration of the contract is 6 months . The location of the role is Gloucester (full-time on site - Monday to Friday). The pay rate on offer is £16 - £17 per hour . Summary An exciting opportunity to join a dynamic team responsible for … all customer support activities. As a Customer Order and Fulfilment Coordinator you will be responsible for managing key customer accounts, providing vital support to keep airlines and military customers flying. A varied job, with a new challenge every day, you will be able to confidently and proficiently … understand the contractual terms relating to your key customers and ensure the business is executing against them, you provide weekly status reports on all customer orders through liaison with our factory and you work with multiple departments to solve complex customer problems. You will be given KPI ownership more »

Working in the field, under the supervision of the Field Service Manager, the Field Service Engineer is responsible for installation, maintenance, servicing, support, and testing of the neuromate stereotactic robot and associated products. This individual will be required to provide in-person support during neurosurgical procedures. Regular UK … product training will be provided. Responsibilities Conduct regular scheduled preventative maintenance services across current install base, exercising applied metrology calibration practices, while completing detailed service reports. Provide remote and in-person technical support for surgical teams using Renishaw products during neurosurgery procedures in the operating room. Coordinate and conduct … site evaluation visits at a highly professional level with prospective customers. Install and update neuromate systems and software at customer sites. Provide training to customers on the operation and care of Renishaw products. Coordinate the investigation into issues and complaints raised by customers, completing onsite troubleshooting and corrective actions more »

related IT Incidents o Overseeing and managing the Windows 11 go live support queue, ensuring all tickets are resolved/fulfilled within SLA and customer satisfaction targets and other KPIs are achieved o Providing periodic reporting and management information on infrastructure performance o Work closely with various vendors, driving … the resolution of incidents and fulfilment of requests, participating in regular service reviews About us This role is an integral part of the Digital Workplace team to ensure success of the product feature delivery and readiness for adoption. We are looking for an individual who has a passion for … skills in Office 365 the post holder is responsible for the future windows 11 desktop experience by ensuring the delivery of appropriate levels of customer service and support in line with corporate Service Level Agreements. This role requires a combination of technical skills, customer care, and more »

opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Stonehosue, Gloucestershire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on … providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the … and suppliers via incoming phone calls, emails or through our ticketing system - Supporting customers with their software and hardware applications - Fault analysis, resolution, and service continuity assurance across customers' software and hardware products - Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products - Following all more »

our company values - Integrity, Caring and Quality Good working knowledge of current development methodologies and how to implement them in a small team Excellent customer service skills Excellent interpersonal skills both face to face and over the phone Strong organisational and administration skills Professional attitude Friendly, flexible and more »

C#, Cloud Platforms or Database Services A Strong communicator with the ability to influence at all levels, developing sustainable internal & external relationships providing excellent customer service The individual will drive improvements in the quality of SQL databases. Commutable to Tewkesbury. Reference Number: BBBH (221769) To apply for this more »

gathering. and maintain an intuitive knowledge base for request for information and tender requirements. Key skills, experience, qualifications: year of professional experience in sales, customer service, marketing or other related fields with a strong interest in impacting customer solutions positive and energetic approach personality who is self more »

includes dealing with staff enquiries face to face, on the phone and by email, therefore the post holder will need to have a good customer service ethic. About us Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we … multitask effectively and concentrate for prolonged periods as required. Credible and confident manner. Ability to work as part of a team. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Gloucestershire Hospitals NHS Foundation Trust Address Gloucestershire Royal Hospital Gloucester GL1 3NN Employer's website https://www.gloshospitals.nhs.uk/ more »

new Partners. You'll be great in this role if: - You have experience in a similar role within the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can work logically, consistently and accurately - You are enthusiastic, self … growth - Manage relationships with Partners at all levels up to Director/Business Owner - Supporting Partner complaints through to resolution and following the Partner Service plan - Actively seek new partner and new product opportunities - Support the development of our sales accreditation process for all products - Supporting partner onboarding & enablement … Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on more »

products to existing and new Partners. You'll be great in this role if: - You have experience in the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can work logically, consistently and accurately - You are enthusiastic, self … growth - Manage relationships with Partners at all levels up to Director/Business Owner - Supporting Partner complaints through to resolution and following the Partner Service plan - Actively seek new partner and new product opportunities - Support the development of our sales accreditation process for all products - Supporting partner onboarding & enablement … Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on more »

position, you must live in one of the following postcodes: WR11 GL1 GL2 GL3 GL4 GL50 GL51 GL52 GL53. Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

position, you must live in one of the following postcodes: WR11 GL1 GL2 GL3 GL4 GL50 GL51 GL52 GL53. Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

Joining our award winning service desk team as a Technical Consultant you will play a pivotal role in elevating our clients' IT experience. Your primary focus will be providing 2nd line support to our retail and hospitality clients including some big brand names. The main focus of this will … be as an additional resource working primarily with our new client based onsite in the GL56 area. In this customer-centric and results-driven position, you will collaborate with and are supported by the wider team at our head office. As a Technical Consultant you will be passionate about … opportunity for IT professionals eager to make a meaningful impact. The Key Requirements... minimum one years' experience providing IT support at 2nd line strong customer service skills At Wanstor, we are known for our commitment to providing exceptional customer support to our clients across their IT estates. more »

Supporting the diagnostic team with creating and updating support calls in the IT Support System (TopDesk), keeping end users informed of process and ensuring service is delivered to SLAs and quality standards. Running routine reports or stats for Pharmacy/Pathology/Radiology. Catalogue maintenance for EMIS Pharmacy systems. … around System Security and Audit capabilities Experience supporting IT systems and/or diagnostic systems such as PACS, CRIS Knowledge/Skills Essential Excellent customer service skills Willingness to undertake further training and keep up to date with technical advances Good written and oral communication skills, and able … at all levels Excellent attention to detail Desirable Good understanding of data quality, and ability to develop data quality reporting mechanisms Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

the strategy for C&B for the business and work with key stakeholders to understand needs and deliver a professional and commercially sound HR service COMPENSATION & BENEFITS Be the expert ‘go to' person for all strategic C&B information and work alongside the senior teams to understand their needs … for the Compensation & Benefits budget. SECURITY VETTING Accountable for the overseeing of compliance with the site security requirements, including DBS and international criminality checks. CUSTOMER SERVICE Maximise visibility and value of effective reward strategies, policies, and processes by providing effective compensation communications materials and advice across the organisation more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Air Source Heat Pump Installer/Heating Engineer to join their growing team. We are more »

of the Security Officer: Thinking and reasoning skills for dealing with emergencies Concentration and diligence skills to stay alert and aware of your surroundings. Customer service skills for challenging people politely but firmly Excellent verbal communication and negotiating skills. Able to conduct tasks on computer or hand-held more »