15 Customer Service Jobs in Hounslow

help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader you will be responsible for delivering customer service and incident management to the highest standard for our engineers within Traffic. This is a 24/7 customer support environment. … pro-active in your contact with suppliers including escalations when necessary Ensure timely call resolution to achieve SLA's Responsible for ensuring that excellent customer service is provided consistently, by following up actions in a timely manner, providing regular customer updates and meeting promises made. Proactively working … to increase the Service Desks ability to influence and deliver first time fixes therefore increasing field engineering efficiency. Dispatching the appropriate engineer to resolve failures taking into account the SLA priority, and skill set of engineers in each case. Who you are: If you have a background in customer more »

advice Efficiently answer telephone calls to the store Advising customers their hearing aids/glasses are ready or delayed as appropriate Training Level 2 Customer Service Practitioner Apprenticeship Standard Eligibility to join the Institute of Customer Service as an Individual member at Professional level upon completion … off the job) will be delivered is to be confirmed At the end of your Apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet … and greet roles Apprenticeship Standard Customer service practitioner (level 2) Training Provider SPECSAVERS OPTICAL SUPERSTORES LIMITED Working Week Days and shifts to be confirmed - full-time to include weekend working. Expected Duration 12 Months Positions Available 1 Closing Date Friday, 7th June 2024 Start Date Friday, 5th July more »

contract | Inside IR 35 | £140 Per Day Experis have partnered with a IT Services Provider looking to recruit a Desktop Support Engineer with strong customer service and troubleshooting skills to resolve all technical issues for a particular client. The successful candidate will be responsible for supporting all end … documentation if required. Actively participating as a strategic member of the technology team, including participating in team meetings, and providing technical support for managed service clients. Providing VIP support. Key Experience Required: Experience in Servicenow ITSM for Incident/Request and Asset Management. Experience in Microsoft Windows desktop level … support. Experience providing support as a Desktop Support/Technical Remote Support, providing End User support and Customer Service. Experience of working in a medium/large corporate environment. Team player and able to provide exemplary results while working on projects independently. Exceptional customer service and phone more »

manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media - Resolve … any issues from customers within a dedicated time frame - Run tests following customer issues recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend … The Candidate: - Fluent in French (written & spoken) essential - Previous experience in technical support needed - Knowledge of computer systems and networks beneficial - Excellent communication skills - Customer service focused - Confident, proactive & dynamic - Computer literate (excel, outlook, CRM system) Salary: up to £29,500 p.a. (Depending on experience) + Bonus + more »

manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media - Resolve … any issues from customers within a dedicated time frame - Run tests following customer issues recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend … The Candidate: - Fluent in German (written & spoken) essential - Previous experience in technical support needed - Knowledge of computer systems and networks beneficial - Excellent communication skills - Customer service focused - Confident, proactive & dynamic - Computer literate (excel, outlook, CRM system) French Selection, is a leading UK-based consultancy specialising in the recruitment more »

Use of Cargowise operations system Invoicing and job costing Customs entries Assist in all aspects of the operation where/when required Focus on customer service Regular customer communication and involvement in meetings and business reviews Ensuring all reports including internal and customer specific are completed … Positions Available 1 Closing Date Wednesday, 15th May 2024 Start Date Monday, 3rd June 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Administrative skills Team working Ability to work to deadlines Enthusiastic Qualifications 5 GCSE’s including Maths and English GCSE or equivalent, grade more »

London and are looking to add to their successful team to assist with their growth plans. In this role you will be carrying out service and maintenance of commercial catering equipment for a variety of clients in a local patch. The company offer ongoing training and additional COMCAT qualifications … The ideal candidate will have Gas experience with an electrical bias, who is looking to make the jump into the COMCAT industry. The Role: Service and maintenance of commercial catering equipment Customer service skills and good communication with customers Field based role in London … + Overtime + Training + Progression + Van The Person: Gas Experience/Electrical Bias Field Service Experience Experience working on commercial catering equipment (Desirable) Full driving license Reference Number:BBBH224484 To apply for this role or to be considered for further roles, please click "Apply Now" or contact more »

be to manage the companys social media presence across platforms like Facebook, X (formerly Twitter), and Instagram, ensuring an increase in web traffic and customer engagement across multiple pages and websites. You'll also be in charge of boosting posts, executing social media ad campaigns, and providing regular reports … news) Nurture Brand Ambassadors and Forge Meaningful Relationships Monitor SEO Performance and Web Traffic Metrics (Google Analytics) Collaborate with Cross-Functional Teams (Marketing, Sales, Customer Service) to Ensure Brand Cohesion Expand Follower Base, Promptly Address Inquiries, and Monitor Customer Feedback Supervise Social Media Account Design (e.g., Facebook more »

Air Freight and proficiency in CNS seeking a stable, long-term position within a well-established company known for its commitment to delivering exceptional service? Do you want the opportunity to join a market leader in the world of logistics, who has been established for over 40 years. Their … global reach spans over 226 countries, ensuring that wherever they go, exceptional service follows. In this role, you'll oversee customs brokerage, international trade and import operations, ensuring seamless processes and exceptional customer service. You'll be the main point of contact for customers, ensuring their shipments are … stakeholders for smooth imports. Work Saturdays morning shift once a month The Person: Experienced in CNS Background in Air Freight Strong communication skills and customer service skills Keywords: CNS, Air, Freight, Logistics, Import, Operations, Coordinator, Clerk Reference Number: BBBH13125 If you're interested in this role, click 'apply more »

inclusive of bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts … succeed at GXO: Previous experience in a Transport environment with some experience of WMS systems Knowledge and experience with Transport Compliance is desirable Excellent customer service skills An ability to grow alongside and develop within a small but dynamic team Strong knowledge of Health and Safety regulations We more »

of 3-5 years Airfreight experience in Exports and be familiar with the processing cutting documentation and export customs processes. This position will involve customer services so candidate will need to be a good communicator and willing to exceed the customers expectations on service. Hours: 37.5 per week Monday more »

will ensure you are fully qualified to do the job. This company has massively grown over the last 5 years due to industry leading customer service. Due to growth they require an Electrical Testing & Inspection engineer to join the team who cover home counties and London. Be rewarded with more »

+ Discretionary Annual Bonus Are you a fluent French speaker with a passion for providing exceptional technical support? Do you thrive in a dynamic, customer-focused environment? If so, we want to hear from you! Company Overview: Our client is a leading technology company dedicated to providing innovative solutions … to their customers. With a strong focus on customer satisfaction, they are committed to delivering top-notch technical support services to their global clientele. Position Overview: We are seeking a talented and enthusiastic French speaking Technical Support Specialist to join our client’s team near Feltham. In this role … technical assistance to our client’s French speaking customers. You will have the opportunity to utilize your IT technical support skills while providing exceptional customer service. Key Responsibilities: Provide technical support to French speaking customers via phone, email, and chat channels. Troubleshoot and resolve technical issues related to software more »

proficiency in CDS (Customs Declaration System) seeking a stable, long-term position within a well-established company known for its commitment to delivering exceptional service? Do you want the opportunity to join a market leader in the world of logistics, who has been established for over 40 years. Their … global reach spans over 226 countries, ensuring that wherever they go, exceptional service follows. In this role, you'll oversee customs brokerage, international trade and import operations, ensuring seamless processes and exceptional customer service. You'll be the main point of contact for customers, ensuring their shipments are more »

minor reactive maintenance, upgrading equipment, ventilation works and the occasional installation. You will fill out all paperwork, communicate with residents, clients and deliver exceptional customer service. This role would suit an Electrician with a 2391 qualification looking to work for a growing company who operate across a regional patch … Friday position, focus on domestic sites and be part of a growing team of Electricians. The Role: Carrying EICR's within Domestic dwellings Minor service and repair of small installation works including consumer units. Monday to Friday (8:00AM - 5:00PM) Available Overtime Company Vehicle including Personal Use The more »