1 to 25 of 48 Customer Service Jobs in Kent

Role: Customer Service Administrator Outbound Contract: Permanent Hours: M/F 0830 - 1730 Location: Dartford, DA2 6QS Why work for DACHSER? Were a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among … Pension Contribution 27 Days Holiday Employee Assistance Programme Discount Platform Life Assurance Benefit Cycle To Work Scheme Purpose Of The Role: To deliver a customer focused service quality to meet customer and network needs and requirements, adhere to local production quality control tools to maximise profit and … contribute to the strategic vision of the branch. To coordinate outbound customer service for the development of a strong team ethic, a culture of trust internally, within and for the network and with the customers in the pursuit of delivering a quality service to the customer more »

Customer Service Support Maidstone, Kent (Commutable from: West Malling, Rochester, Ashford, Sittingbourne, Staplehurst, Marden, Coxheath, Lenham) £25,000 (£32,000 OTE) + Training + Progression + Benefits + Car Scheme Do you have Customer Service experience from an Automotive background, looking to work for a global … within their industry and are currently a multi-billion pound business with huge growth plans in place. As a result they require an additional Customer Advisor. You will be working on a days-basis out of their modern and fully equipped/dealership. You will be responsible for delivering … excellent customer service and post-sales support care. This role would suit a Customer Service Advisor looking for a long-term career within a successful business offering the best training, progression and benefits on the market. The role: Based out of Dealership. Customer support, adviser more »

Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of … products. The Technical Customer Advisor, would be responsible for taking calls from customers and talking through the issue, assisting where possible and giving technical advice. Then should the issue not be able to be rectified over the phone, the advisor would then be responsible for liaising with an engineer … to fix the fault. The Advisor would also be responsible for logging ongoing jobs and ensuring these are completed. The Technical Customer Advisor, must have experience within a similar role, but this doesn't have to be within the plumbing and heating sector, as training will be provided for more »

scenes your skills help keep our Operations Centre running smoothly. This diverse and interesting role will require you to take responsibility for co-coordinatingthe service routes and effectively brief and debrief drivers to enhance delivery and customer service within the Operations Centre. Acting as a link between … the Service Drivers and the Operations & Service Manager. A day in the life of an Administrator at phs will involve; Take responsibility for coordinating the service routes and effectively brief and debrief drivers to enhance delivery and customer service within the OperationsCentre. Answering calls from … service drivers, clients and Head office regarding site service. Acting as a link between the Service Drivers and the Operations Manager& Service Manager. Ensure that work is distributed to available employees, completed in accordance with the KPIs, and processed accurately within the agreed time frames. To prepare more »

engineer who is confident, dependable, and can build relationships. This is an excellent opportunity for an enthusiastic candidate who is interested in IT/Customer Service and is willing to learn. Full training and support is given in a friendly innovative environment. Role: Provide first-class customer service in a friendly and courteous manner Provide first line communication for customers Ensure customers are regularly updated, issues are resolved as effectively as possible Supporting management team with administrative tasks You: General understanding of communication technologies Ability to provide first-class customer service A logical more »

proactively working on tickets on CRM system. Meeting deadlines and SLA's for any recurring tasks and reporting the outcomes as appropriate to the Service Delivery Manager. Identifying, resolving, and escalating recurring issues and improving customer service Delivering high standards of customer service through accurate … and professional verbal and written communications to a non-technical audience Gathering customer requirements and specifications to produce solutions and quotations. Maintaining customer documentation on a day-to-day basis and following installations and upgrades Liaising with vendors for fault resolution Mentoring & supporting associate level analysts Collaborating with … access to a car is essential. The office is in a remote location and not accessible using public transport. Understanding of fault severity and customer impact Knowledge of Anti-Virus Products Understanding of Microsoft domain model & security principles Experience of Microsoft Server products, e.g. Exchange, SQL Unguided Active Directory more »

Job Title : Data Centre Service Support Technician Location: ? Ash Radar Station , Marshborough Rd, Sandwich, Kent, CT13 0P Hours of Work: Hours of Work: 48 hours over an 8 day shift cycle inclusive of 1 hour paid break per shift Rota 12 hour shifts, 4 nights, 4 off 4 days … days Company Pension Scheme Private medical Cover Life Assurance Extensive non-taxable benefits The Role Due to internal promotion Cyberfort are looking for a Service Support Technician to join our friendly team. Reporting to the Service Support Operations Manager youll be part of a team providing 24/…/365 support for data centre and service desk functions. No two days are the same in this interesting role. Youll be looking after customers and colleagues, supporting a wide range of data centre and customer equipment, resolving queries, installing, and supporting hardware and software as part of more »

site) Remuneration: up to £170 per day (inside IR35 - 5 months rolling contract) Your role as an IT Support Engineer: Providing high level of customer service through on-site technology support as required. Ensuring that all tickets are logged and resolved in a timely and effective manner (according … as an IT Support Engineer: Must have knowledge of MDM, specifically Intune or autopilot Office 365 experience is essential. You'll be passionate about customer service and personable. Confident with support and eagerness to progress technical capabilities. You'll be keen to help with a customer first more »

FRENCH SELECTION UK Customer Success Representative (German speaking) Salary: around £25,000 pa Location: Dover, Kent At commutable distance: Folkestone, Ashford, Canterbury, Maidstone, Deal, Aylesham, Hythe, Rye, Kent Ref: 5421G *Full time & permanent position* VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search … faster & more efficiently by our team of consultants. The Company: One of the UK's leaders in their field, our client is a vital service provider to international transport companies operating both in the UK and in Europe Main duties: You will be the main point of contact for … clients. You will support them as well as advising them on services available in order to maximise trading operations The Role: Act as a customer service advisor for clients based both in Europe and in the UK Promote the company's services and increase sales opportunities Regularly touch more »

in) Remuneration: up to £170 per day (inside IR35 - 5 months rolling contract) Your role as an IT Support Engineer: Providing high level of customer service through on-site technology support as required. Ensuring that all tickets are logged and resolved in a timely and effective manner (according … as an IT Support Engineer: Must have knowledge of MDM, specifically Intune or autopilot Office 365 experience is essential. You'll be passionate about customer service and personable. Confident with support and eagerness to progress technical capabilities. You'll be keen to help with a customer first more »

you will also relish the opportunity to impart your technical knowledge to others and mentor junior engineers. Your professional, respectful, and proactive approach to customer service will be key in ensuring clients receive top-notch support. Responsibilities: Provide ticket support on the Helpdesk, engage in project work, and … Apple products Group Policy administration skills Cabling survey and installations experience Exposure to Ubiquiti/Cisco Wireless technologies Previous experience working in a Managed Service Provider (MSP) environment Recognised accreditations (MCP's, CompTIA, Apple) Person specification: A logical and methodical approach to tasks A willingness to learn and teach … Excellent documentation and communication skills High standards of customer service A personable and approachable nature Keen attention to detail If you feel you would be a valuable asset to the business, then apply today! Refer a friend and earn up to £500! If you know someone who is more »

IP and Microwave Networks. What we are looking for: Were looking for tech-curious and dynamic individuals with excellent communication and problem-solving skills. Customer service focus is a must have as well as a methodical approach with great attention to detail. Youll also need to remain calm … areas of the navigation systems infrastructure estate. Contribute to the development and progression of colleagues within the whole team. Work in accordance with agreed service levels, department processes, policies and procedures. Qualifications and Education Requirements: Minimum 5 years hands on experience in a comparable role or setting. Full driving … working and efficient use of time and resources. Able to influence and negotiate at an individual, team and team to team level, with excellent customer-service skills. Able to demonstrate a high degree of flexibility including out of hours working and forming part of an on-call rota more »

join our growing IT Team on a permanent contract out of our offices in Maidstone, Kent, where you’ll provide an exceptional level of customer service to our business, across our various regions and regional sites. About The Role… As our IT Support Technician, you will be the … IT support, you will have to triage issues, and determine whether it can be fixed immediately or needs escalating, and to whom. Your excellent Customer Service Skills will be beneficial as you can be expected to participate in the processing of incoming calls to the Service Desk more »

We have an opportunity for a Service Delivery Assistant to join the team based in Ashford, Kent, working 35 hours a week, on a Monday to Friday basis. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need … it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits … and varied working environment and can demonstrate an ability to communicate with both colleagues and external partners including investigating officers. They will have strong customer service ethics, be competent in the use of IT skills and know how to use a range of software packages on a PC. more »

FRENCH SELECTION UK French Speaking Transport and Staff Controller Staff management, staff shift, staff rota, customer service, logistics, transport, travel, freight, communication, enquiries, control centre, compliance, safety, Fluent in French, Kent, Folkestone Salary: £34,000 p.a. (depending on experience) plus benefits Location: Folkestone, Kent At commutable from Folkestone … Word format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a well-established service provider with international operations Main Duties: To be responsible for the management and assignment of staff to ensure smooth operations as well as provide … for communication to internal departments and clients - Ensure company policies are maintained and followed by staff - Ensure staff are maintaining a high level of customer service - Respond to enquiries from staff and internal departments - Monitor and log operations in the control centre as well as identify any issues more »

per annum OTE We are happy to train the right candidates to sell vehicles, we would look for you to have good customer service skills with some selling or upselling experience. Hours: Week 1: 5 days per week Week 2: 4 days per week, you will work every … great opportunity to join a rapidly expanding Brand, What do you need? If you can upsell, a passion for cars and a flair for customer service, you could become a fantastic Sales Executive. To be successful in this role, you will love working in a fast-paced and more »

We have an exciting opportunity for a Proactive Service Operative to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. … of this role is to to ensure all our customers are connected with their parcel as soon as possible and are satisfied with the service they receive from our couriers. The role is responsible for delighting the internal and external customer in resolving the issues of “undelivered” & “delivery … disputed” parcels that have impacted the customer journey. You will do this by using a dashboard created by our CX team that will highlight any problems that need to be resolved on the same day so the parcel connects to the courier and prevents any claims or enquiries. The more »

a very successful distributor of woodworking machinery and due to their continued success Staffbase have been appointed to recruit for the position of Field Service Engineer. The Field Service Engineer will have excellent mechanical engineering and basic 3-phase electrical fault find and repair skills. You will operate … as a 'home based' field engineer responsible for maintenance and repair or machinery throughout South East England. The Role: The Field Service Engineer will be responsible for effective delivery of mechanical & electrical maintenance, service and repair of woodworking machinery at customer sites throughout South East England. Duties … electrical fault find and repair skills. Previous experience with woodworking machinery will be advantageous, however full training will be given. You will demonstrate good customer service and communication skills and you will be of a friendly disposition. Benefits: Competitive basic salary and gross earnings OTE £45K - £50K Company more »

for operational production and business growth across Tarmac. As the Project Manager you will ensure the project surfacing operations run safely, delivers first class customer service to our clients, drives efficiency improvements throughout the scheme and looks to maximise financial returns for Tarmac. You will plan, create, manage more »

Title: Director of Technical Services and Supply Chain Location: Dartford, UK Position Summary: To provide leadership for Technical Services, New Product Introductions, Planning and Customer Services The Role: The job holder should be the focal point for all matters relating to New Product Introductions, Technical Services, Planning and Customer … Work with Commercial Operations team to input to all contract activity for both new and existing business as required. Develop the technical, planning and customer services team to be customer focussed and drive new business in line with targets to achieve the Site Strategy Manage contracts and quotations … the Technical Support function, ensuring that there is an efficient supply of information and services to external and internal stakeholders. Lead the Planning and Customer Service and Production to achieve required delivery of technical and commercial services to existing and new clients. Fully integrate effective supply chain disciplines more »

1st Line Support Engineer to be responsible for ensuring all IT Systems are up and running and providing users with a high level of customer service. You will take ownership of incidents and requests assigned to you and manage them through to resolution. Role & Responsibilities: Provide desk-side and … Best Practice Knowledge and experience of working with support of MS AD, MS exchange, MS 365, Windows 10, VPN Passionate about IT and providing customer service Overview: £28,000-£30,000 depending on skills and experience 24 days holiday + bank holidays Workplace pension scheme Internal Trainings Company more »

on the hunt for a new challenge? As a 1st Line Engineer, you'll be part of a tight-knit team, tackling everything from service desk tickets to on-site hardware fixes. But this isn't your typical support role. This modern and fast-growing MSP is all about … wellbeing An Employee Assistance Programme with access to trained counsellors As a 1st Line Engineer, you will: Perform duties that include ticket support on Service Desk and hardware maintenance Have a diligent approach that achieves a long term and cost-effective result for clients Demonstrate a professional, respectful, and … proactive approach to customer service Attend client sites as and when required to fulfil the requirements of proactive and reactive troubleshooting Demonstrate a logical and methodical approach to troubleshooting, thinking outside the box to reach the best resolution Key skills and experience: Windows Server (Apply online only) Windows more »

when appropriate, escalate or route them to appropriate IT staff members. Strong knowledge of Microsoft Office Suite, Windows OS, and help desk software. Exceptional customer service orientation and excellent communication skills. Ability to work independently and in a team-oriented, collaborative environment. We need candidates available for an more »

verbal and written, with the ability to communicate with a range of people on a day to day basis. Administrative experience in a busy, customer facing environment. Knowledge of the national data systems relating to apprenticeships Understanding of the Apprenticeship Levy Understanding of apprenticeship issues and practice Excellent customer service skills. Good organisational skills. You will also need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel. Person Specification General Requirements Essential Click Apply for this job above to view the Job Description on our … career site Desirable Click Apply for this job above to view the Job Description on our career site Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to more »

have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages. Employer matched pension contributions up to 10% (service dependent). Discounts on Aviva products and services. Savings and benefits schemes. Discounts and schemes for electric vehicle purchase for all employees. Holding several … main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen. Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields. Links with Thatcham to get the best products and training here in the UK. We have a variety of locations more »