22 Customer Service Jobs in Lanarkshire

for: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Finnish , to start a new position now . The company are ideally situated just north of Newcastle … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role Youll Be Doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a great … customer experience for Finnish based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders and complaints Provide support to the team. The role will be working Monday to Friday 7:45am 4:15pm with the occasional Saturday. The Person : Fluent more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Danish, to start a new position now . The company are ideally situated just north of Newcastle … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Danish based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now . The company are ideally situated just north of Newcastle … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »

MB588: Field Service Engineer Location: Glasgow and surrounding areas Salary: £26,000 - £36,000 DOE + Overtime OTE £31,000 - £41,000 Working Hours: 39 hour week + weekday and weekend overtime rates Additional Company Benefits: Training, Pension, Private Health Care, Daily lunch allowance (tax free), Customer Service … Bank Holidays. Overview: First Military Recruitment is proudly working in partnership with a fantastic equipment manufacturer business who are looking to recruit a Field Service Engineer on a permanent basis due to growth based in and around Glasgow. Duties and Responsibilities: This is a Field based role (working from … home) and will include visiting customer sites and providing excellent customer service to many varied clients. Duties will include carrying out preventative maintenance, repairs, installation, calibration/verification of weighing equipment and other equipment within interesting and varied industries such as aggregates & minerals, cement & concrete products, agri more »

Undertaking system analysis to determine load/generation connections, network alterations, reinforcement requirements and to derive solutions in line with Asset Management policies and customer requirements Accountability Statements •Responsible for the regulatory aspects of managing connection requests and providing quotations by ensuring that processes and reporting arrangements are in … sound engineering principles, coordinated planning, design and ownership to improve integrity, safety and longevity of the electrical network whilst providing minimum scheme costs for customer connections. •Responsible for designing 3rd party “Point Of Connection” and design approvals activities within the SPD licence area. •To drive continual performance improvement through … external sources. •Consider the application of innovative solutions to all designs whether this be technological, procedural or commercial. •Develop and maintain robust stakeholder and customer relationships on behalf of Scottish Power to facilitate delivery of customer and stakeholder strategic objectives. •Promote an exemplary safety culture and ensures that more »

adhering to all health and safety procedures, industry standards and codes of practice. Participating in out of hours emergency On Call rota. Delivering excellent customer service, providing tailored energy efficiency advice and helping customers realise the benefits of having smart meters installed. Skills & Knowledge Requirements CCN1/CMA1 … meters Have previous MOCOPA experience to multi rate level (3 phase is beneficial) Ideally have been registered on the EUSR portal (not essential) Effective customer service skills Full, current manual driving licence (maximum 6 points) Additional qualifications such as REGT1, 3 phase etc. are desirable but not essential … Up to 33% on holidays and travel Up to 10% on restaurants and takeaways Up to 25% off gym membership Please note, we take customer and colleague safety very seriously, all candidates will be subject to a mandatory drug and alcohol screening as part of the assessment process. All more »

Service Desk Support/Administrator From £25,000, negotiable We are looking for a suitably experienced person for a Service Desk Manager position with our client in Cumbernauld. In this role you would be supporting and maintaining a growing list of customers and proactively working with them and … your engineering colleagues to successfully resolve any problems or technical issues. For this role we need someone who has previous service desk/helpdesk experience or a business customer service background, ideally along with some technical experience as well. You will need to have great organisational skills … busy environment, and also have good computer and administration skills as well. Your role will include: Working and liaising with your engineers to schedule customer appointments Identifying, diagnosing and rectifying customers issues Resolve any customer complaints quickly and efficiently Managing equipment deployment as well as ensuring all kit more »

a team of hardworking delivery drivers, you willhold responsibility for the smooth operation of our Transport Function, ensuring our customers receive the best quality service always! So, what are you waiting for? Apply now! Please be aware that all roles at ArrowXL are subject to a mandatory criminal record … 16.56per hour In addition, you will also get these great benefits: Annual Leave Entitlement 31days entitlement (including statutory bank holidays) which increases with service! Holiday Buy Scheme Buy up to 5 additional days Enhanced Pension Plan ArrowXL company contributions matching up to 6% Life Insurance Company funded 2x basic … salary life cover from day one Enhanced maternity, paternity, adoption and shared parental leave Long Service Awards Awarded for every 5 years service Employee of the Month Incentives Local winners across the country plus an overall winner chosen by the CEO Progression and Development Opportunities Investment into your more »

specialised divisions to provide trade services throughout Central Scotland. All their trades people are fully qualified in their trades and undergo the highest quality customer service training to ensure their customers receive the best service possible. Whatever trade service their customers need, the company can deliver. … health & safety in the workplace Hardworking with excellent time management, working to targets and pre-determined timescales Excellent communication and interpersonal skills, committed to customer care Benefits The company will provide the successful candidate with a company vehicle and cover travel expenses. To Apply If you feel you are more »

Engineer with a real passion for supporting the wider team in resolving and escalating issues, whilst working within company SLAs and delivering high quality service at all times? If so please read on. Client Details A highly respected Technology business. Description You will be reporting to the Application Support … Manager and working collaboratively within the service team providing top class customer service at all times. This role comes with a competitive salary of up to £40,000 per annum (inclusive of on call allowance) depending on experience with a host of further benefits including Hybrid working … a Health Care Cash Plan and much more! If this sounds interesting to you, please read on What you will bring to the role: Service Desk experience would be extremely advantageous. Supporting with the triage and escalation of issues. Exposure to taking and handling of inbound calls. Handling of more »

Specialist role: Could you be the voice of Trust, to our customers providing reassurance and solutions to their queries and requests by delivering outstanding customer experience across a range of services including rents and allocations. Are you able to deliver exceptional customer service whilst finding solutions by … using your knowledge, operational expertise, and enthusiasm? You will provide support to members of the Customer Experience Team and help the organisation deliver a service which provides the best outcomes for both customers and the business. Skills and Experience required to become our Solutions Team Specialist: You must more »

that material availability aligns with manufacturing. The planner/schedulers also compile and distributes reports to ensure that customers and internal teams (manufacturing,shipping, customer service, projects and finance) are serviced with product and order availability information The planner/schedulers will actively achieve KPI's which will … maximise company turnover, profit, customer satisfaction and on-time delivery,through well constructed plans and management of resources. DUTIES * Create production schedules from MRP output that balance customer needs, material availability and capacity constraints. * Develop useful working relationships with Production Supervisors, Buyers and others to ensure that schedules more »

you an experienced 2nd Line Application Support Engineer with a real passion for resolving issues and working within company SLAs whilst delivering high quality service at all times? If so please read on . Client Details A well respected Technology Business. Description You will be reporting to the Application … Support Manager, and working collaboratively with the wider team providing top class customer service at all times. This role comes with a competitive salary of up to £46,000 per annum (inclusive of on call allowance) depending on experience with a host of further benefits including Hybrid working more »

to be Unrivalled in Developing People." Role Details What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management more »

a range of industries. The team is made up of skilled professionals who are passionate about technology and committed to delivering the best possible service to their clients. About the Role: As a Business Development Manager, you will be responsible for converting solid warm leads and new business opportunities … to date with industry trends and identify potential opportunities. Collaborating with the sales team to develop proposals and pitch to potential clients. Providing excellent customer service to clients Requirements: Proven track record in B2B sales, preferably in the technology industry Excellent communication and interpersonal skills Strong negotiation and more »

Reception staff, ensuring they are receiving the right training and support, conduct reviews and 1-2-1s, manage the Reception Rota · Dealing with customer queries or complaints efficiently and professionally · Ensuring the building is maintained to the highest 5* standards · Proactively form positive working relationships with customers, getting … Deliver tours of the building to prospective customers *What experience are we looking for in a Duty Manager? · 2+ years' experience delivering exceptional 5* customer service · Experience managing others, training others and supporting staff development · Experience in assisting to manage a commercial building (for example a hotel), dealing more »

to be Unrivalled in Developing People."? Role Details What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management … Kura desktop estate and deliver operational enablement utilising in-house resources. To manage highlighted security alerts and provide a robust and proactive level of service for all stakeholders. To manage and improve the overall Kura Infrastructure estate as defined by strategic parameters, focusing on consolidation, efficiency and capability enablement. more »

on and 4 nights off 8.30pm-8.30am Business Travel Consultants - Out of hours -Manage a portfolio of existing clients and accounts. -Offer first class customer service at all times. -Provide a variety of quotations to clients without favouring any particular airline/supplier using Amadeus -Deal with emergency more »

ideal candidate will come from an Electrical background, ideally have UPS experience and will be based locally to Glasgow. UPS Engineer Position Overview Attend customer sites across London and Home counties to undertake planned maintenance and repair work on UPS systems Fault find and repair to module level on … DC power supplies, battery banks, etc.) Provide breakdown and technical support to colleagues and customers alike, over the phone and in person Provide professional customer service at all times, displaying company values such as respect, commitment and honesty UPS Engineer Position Requirements Minimum of HNC Qualified in UPS more »

distances, both on- and off-shore. Overview of Role: As an Applications Engineer (AE), you'll be the bridge between engineering, sales, operations, and customer service. Your role demands strong communication skills, protection and control engineering expertise, and the ability to foster collaboration across departments. You'll excel in … customer-facing tasks while maintaining attention to detail in analytical tasks. Key Objectives: Build trust as a power system protection applications consultant for internal and external customers. Offer pre-sales technical support and guidance on all protection and control applications of our unique technology. Enhance customer relationships through … solutions competitively. Contribute to functional specifications of our technologies and identify future application opportunities. Enhance our credibility in power system protection applications through professional customer interactions and media engagement. Essential Criteria: Minimum 7 years of experience in power transmission, distribution, or generation. Proven track record in designing or implementing more »

Advance your career in the dynamic field of software engineering and join a forward-thinking, international, leading technology firm in Glasgow, where innovation and customer success form the cornerstone of the business. What is in it for you: Flexible working. Hybrid working in their Glasgow office Salary up to … a vibrant and inclusive community The Role: In this pivotal role, you will be instrumental in designing high-quality software solutions that enhance digital customer services. Your contributions will be aligned with established design standards, allowing you to showcase your creativity and problem-solving skills. You will play a … develop robust software applications. Your expertise will be vital in creating pristine code and developing automated test plans that uphold the integrity of our service delivery. To excel in this role, you will need: Solid background in product development and software engineering, with proficiency in both C++ and C# more »

be fully remote from Scotland this role). They are hiring people for a new role, with up to 3 positions available for the Customer Success Manager. The role: You will be working with clients from early stages of implementation of the software product, from pilot through to deployment. … the implementation process is paramount. You will identify and properly manage any risks and issues and, along with the support teams, ensure an excellent service to the customers. This role is looking for either a Customer Success Manager, Software Implementation or Account Manager who knows the Software landscape … days annual leave and a 9 day fortnight (second Friday off a month). What's required: ** A few years experience in a Customer Success/Implementation/Account Manager role, with a background in software/data delivery ** Having worked for a Software or SaaS business (SaaS ideally more »