8 Customer Service Jobs in Maidenhead

Job Outline The Lexmark Enhance Service Desk (ESD) provides first and second line technical support to Lexmark International’s key Managed Print Service customers. The agents on the desk will act as the first point of contact for these customers, essentially representing Lexmark and its core values. The … ESD agents are expected to maintain a high level of customer service for all support queries and adhere to all service management principles. The role is based in Maidenhead where you will join a friendly, but focused IT support team. The ESD is a 7 day a … operation and so there will be some weekend and bank holiday work on a rota basis. The Role Receiving, logging and managing requests for service from Managed Print Service customer Help Desks via the customer’s internal call management system 1st and 2nd line support- troubleshooting more »

locations including public spaces Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to colleagues where necessary Provide support for Office 365 products such as Word, Excel … both remotely and face to face, providing support for incident diagnosis and fault resolution Accurately record, update and document requests using Freshservice, our IT service management tool, escalating any user requests to senior staff when appropriate Manage the database of digital assets via Asset Panda Offer remote support to … Nottingham, Colnbrook and Welwyn Create, maintain and publish relevant support documentation in order to assist staff in the quick resolution of their incidents and service requests and enable users to become more self-sufficient Resolve incidents with printers, copiers, scanners and mobile devices including IOS, IpadOS and Android Maintain more »

client offers superb training and career opportunities - with excellent temp to perm progression. We are looking for 12 months+ technical support experience and great customer service skills, OR 18 months+ technical support/IT service Desk experience and love to analyse and resolve issues Excellent customer service and problem solving skills This first line support role offers lots of variety, as 1st line analysts rotate across three teams. There is the offer of training/certification and the opportunity to join a highly professional team, with excellent colleagues offering support and advice at every more »

Job Profile for Field Service Engineer - Packaging Equipment MC269071 Field Service Engineer required for an international packaging equipment manufacturer based in the Maidenhead area. The successful candidate will have a strong field service background ideally within a similar industry. Field Service Engineer Position Overview Technical Support … parts to restore functionality. Installation and Commissioning: Install and commission packaging equipment at client sites, ensuring proper setup and functionality according to specifications. Field Service Engineer Position Requirements Previous experience in a similar role Ideally experienced in a similar industry Great customer service skills Field Service more »

and Surveillance Job Type : Full time Location : on the road Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management … and reputation and ensure healthy sustained business growth. Main Responsibilities: Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities; Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced … into the local market and contribute to the development of sales strategies； Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post-sales service, etc； Analyse sales figures, and assist the marketing department； Maintain a long-term relationship with existing more »

Data is crucial to providing a first-class service to our customers and managing our business effectively. The Data Quality Team has a proud history of working with colleagues across numerous business units to help influence behaviour and decisions at all levels of the organisation in this space to more »

feedback on our products. Maintain efficient communication with the headquarters in terms of new product lines and other technical issues. Carry out site surveys, customer training/demos, project support, and product promotion to the market; and provide product pre-sales promotion, including introducing new product features to Channel … products and solutions. Key Attributes: Full clean UK driving license; Right to work in the UK; Prior experience in a technical support role; Good customer service skills and communication skills; Strong knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/ more »

You will be actively contributing to customer success via proactive prospecting, relationship building, and account management in our expanding client base and market presence. Dive into an office-based role and become an integral part of our team. Role This full-time position supports the UK sales, marketing, and … Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies. Firebrands course is delivered either Online (online live instructor-led … . Masterclass 1 - Engaging the Customer. Masterclass 2 - Negotiation Skills. Masterclass 3 – Becoming the next top seller. Key areas covered are: Communication skills. Customer service. IT Infrastructures. Effective Sales Techniques (Negotiation, Objection Handling & Closing). Data Security. Problem Solving. Project Management. The role offers a permanent role upon completion more »