3 Customer Service Jobs in North Lanarkshire

Job Title - Customer Service Executive Reports to - Customer Services Team Leader Department - Operations Salary - £25,000 Location - Glasgow Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We are now recruiting for a Customer Service Executive. As part of the team, you'll be responsible for delivering exceptional Customer Service support to Focus Group customers. Principal Responsibilities Manage incoming telephone calls & email correspondence from customers Identify, investigate and resolve a query, complaint or general enquiry from customers Communicate with customers moving to … other providers with the aim to maintain services Meet set targets & expectations for ensuring the best possible customer experience Record and track interactions with customers on the Focus Group CRM system Follow industry & company guidelines in relation to a customers' contract with Focus Group Keep up to date with more »

adhering to all health and safety procedures, industry standards and codes of practice. Participating in out of hours emergency On Call rota. Delivering excellent customer service, providing tailored energy efficiency advice and helping customers realise the benefits of having smart meters installed. Skills & Knowledge Requirements CCN1/CMA1 … meters Have previous MOCOPA experience to multi rate level (3 phase is beneficial) Ideally have been registered on the EUSR portal (not essential) Effective customer service skills Full, current manual driving licence (maximum 6 points) Additional qualifications such as REGT1, 3 phase etc. are desirable but not essential … Up to 33% on holidays and travel Up to 10% on restaurants and takeaways Up to 25% off gym membership Please note, we take customer and colleague safety very seriously, all candidates will be subject to a mandatory drug and alcohol screening as part of the assessment process. All more »

a team of hardworking delivery drivers, you willhold responsibility for the smooth operation of our Transport Function, ensuring our customers receive the best quality service always! So, what are you waiting for? Apply now! Please be aware that all roles at ArrowXL are subject to a mandatory criminal record … 16.56per hour In addition, you will also get these great benefits: Annual Leave Entitlement 31days entitlement (including statutory bank holidays) which increases with service! Holiday Buy Scheme Buy up to 5 additional days Enhanced Pension Plan ArrowXL company contributions matching up to 6% Life Insurance Company funded 2x basic … salary life cover from day one Enhanced maternity, paternity, adoption and shared parental leave Long Service Awards Awarded for every 5 years service Employee of the Month Incentives Local winners across the country plus an overall winner chosen by the CEO Progression and Development Opportunities Investment into your more »