Customer Service Jobs in Portsmouth

19 Customer Service Jobs in Portsmouth

Customer Service Advisor

Portsmouth, Hampshire, South East, United Kingdom
City of Portsmouth College
Job Title : Customer Service Advisor Location: Higbury Campus, Portsmouth Salary: £22,132.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About the College: As a newly merged College, we aspire to be the employer of choice in the Portsmouth area … Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About The Role: As a customer service assistant here at COPC, your role will encompass various responsibilities aimed at providing excellence service to students, staff and visitors. This … you: Excellent communication skills both verbal and written Strong interpersonal skills, maintaining an approachable demeanour to aid a positive first impression and rapport building Customer focused mindset with a commitment to providing exceptional service Problem solving abilities in order to resolve issues independently or collaboratively with colleagues Previous more »
Employment Type: Permanent
Salary: £22,000
Posted:

ŠKODA Service Technician/Mechanic Apprentice Guildford

Lookers Skoda Guildford, Old Portsmouth Road, Peasmarsh, Guildford, England
LOOKERS PLC
Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »
Employment Type: Advanced Apprenticeship
Salary: £14,830.40
Posted:

IT Build & Repair Technician

Portsmouth, England, United Kingdom
Hybrid / WFH Options
Bell Integration - Driving Digital Transformation
Overview To ensure customer satisfaction levels remain high by providing a quality Service for the distribution and collection of customer laptops, for New Starter, Leaver and Faulty devices for the clients employees. This is to be achieved independently as well as by working with multiple internal and … and other supplier teams to ensure adherence to set KPI’s and contractually agreed SLA’s and OLA’s. The Role Supporting Technology Practice customer by providing new and replacement laptops and collection of leaver and faulty devices for site based and remote/home users. Reporting and auditing … of stock, liaising with vendors for customer induced damages, quote generation and PO management. Imaging laptops to fulfil customer requirements and managing warranty claims with OEMs. Responsibilities: Builds Repairs Lifecycle management Logistics Stock management ServiceNow management Experience & Skills: Experience of providing excellent customer service Troubleshooting experience more »
Posted:

Field Service Engineer

Portsmouth, Hampshire, South East, United Kingdom
Amey Briggs
The Opportunity: Field Service Engineer Contract: Permanent Salary: up to £36k Location: Portsmouth AmeyBriggs is an engineering services and asset management specialist with its people core to everything that it does. Our team members are highly skilled and can offer flexible and bespoke solutions for our customers across a … below please don't let that discourage you from applying. The Impact you will have: Both at outset and as work progresses, liaise with Service Desk MSC and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs … using the nominated supply chain, including when required, the Ameybriggs' spares technical team. Identify any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred (NFWT). The engineer should ensure more »
Employment Type: Permanent
Salary: £35,000
Posted:

Agile Delivery Project Manager (Dynamics 365 CRM)

City Of Portsmouth, England, United Kingdom
Hybrid / WFH Options
Talent Locker
the Senior Project Manager you would be accountable for overseeing a large upgrade from Microsoft Dynamics CRM (on prem) to the latest Microsoft D365 Customer Service, Field Service and Omni Channel. Focusing on agile methodologies, you will lead project teams, support stakeholders, and successfully deliver projects responsibilities … in IT project delivery, strong stakeholder management skills, and proficiency in project management tools and can demonstrate a commitment to excellence, adaptability, and a service-oriented approach. If you have experience on Microsoft Dynamics CRM, then great – if not, then you need to have delivered enterprise level CRM or more »
Posted:

Field Services Engineer

Portsmouth, England, United Kingdom
Rushlift
Role: Field Service Engineer Location: Portsmouth About Rushlift Ltd Rushlift is a leading provider of innovative customer-focused solutions in materials handling equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleets, through either long-term … systems, Rushlift hires and maintains a wide range of industrial equipment such as sweepers, mobile plants, and lorry loader cranes. About the role: To service and maintain a range of materials handling equipment to a high standard, identify potential repairs/faults to ensure maximum reliability/uptime. Carry … loaders, reach trucks Using our market-leading Fleet Management System to complete parts orders, job sheets and warranty work Providing a best-in-class customer experience for our business customers Book all Planned Maintenance with Customer Agree workload with Field Service Team Leader prioritising as below SG more »
Posted:

2nd Line Support Engineer

Portsmouth, Hampshire, South East, United Kingdom
Tailor Made Technologies
role will be joining our already established onsite engineering team who provides support for our client. You will be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our 2nd Line IT Engineers you will … in-house teams tailor our services to suit every clients unique requirements and drive business growth.? Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and … team, you will be the face of the company every day. As our 2nd Line IT Engineer, you will be responsible for; providing outstanding customer care and support through efficient ticket management, providing first response fixes, resolving incidents and requests or escalating when necessary, managing working queues and prioritising more »
Employment Type: Permanent
Posted:

Site Based 2nd Line IT Engineer

Portsmouth, England, United Kingdom
Tailor Made Technologies
role will be joining our already established onsite engineering team who provides support for our client. You will be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our 2nd Line IT Engineers you will … house teams tailor our services to suit every client’s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and … team, you will be the face of the company every day. As our 2nd Line IT Engineer, you will be responsible for; providing outstanding customer care and support through efficient ticket management, providing first response fixes, resolving incidents and requests or escalating when necessary, managing working queues and prioritising more »
Posted:

Student Finance Team Leader

Portsmouth, Hampshire, South East, United Kingdom
City of Portsmouth College
financial support and advice sessions to meet the needs of students across four campuses, removing barriers to learning, ensuring that an accessible and seamless service is provided for students. General To provide an elevated level of customer service to students, staff, and visitors To fulfil your duty … and promoting the welfare of children and young people in our college. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We do not accept CV's from agencies for these roles. more »
Employment Type: Permanent
Salary: £30,000
Posted:

Technical Services Support Administrator

Portsmouth, England, United Kingdom
Carbon60 Project Services
you will have the following: Desirable Skills Security clearance or be content to undergo Security Clearance to SC level. Can-do attitude Communication and customer service skills Able to follow laid down process IT literate and good knowledge of Microsoft applications. Attention to detail Role specifics Start date more »
Posted:

IT Repair Technician

Portsmouth, Hampshire, Hilsea, United Kingdom
ARM
based and remote/home users. Reporting and auditing of stock, liaising with vendors for induced damages and quote generation. Imaging laptops to fulfil customer requirements and managing warranty claims. Responsibilities: Builds Repairs Lifecycle management Logistics Stock management ServiceNow management Experience & Skills: Experience of providing excellent customer service … management and scheduling abilities to complete tasks Professional/flexible approach to work; ensuring punctuality, tidiness, and diligence with the aim to provide the customer with the best possible service. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced more »
Employment Type: Permanent
Salary: £24000 - £25000/annum
Posted:

PLC Automation Engineer

Portsmouth, Hampshire, South East, United Kingdom
Hybrid / WFH Options
TRS Consulting
is second to none in their industry, ensuring that they remain a market leader At the core of their business lie product innovation, excellent customer service and good people This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment more »
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

Light Vehicle Apprentice - Portsmouth

Southampton Road, Portsmouth, England
HENDY GROUP LIMITED
F-gas regulation. A possible full-time career within the automotive industry with many opportunities to progress to positions of responsibility including a Service Manager, Master Technician and Dealership Principles. By having a highly regarded set of skills, apprentices can go on to develop their career within the specific … interests they may have, progressing through their dealership and be an asset to Ford Motor Group. Apprenticeship Standard Motor vehicle service and maintenance technician - light vehicle (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Saturday 8.30am - 5.30pm. If Saturday is worked, you will get a day off during … deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart more »
Employment Type: Advanced Apprenticeship
Salary: £10,982.40
Posted:

Office Administrator

Portsmouth, England, United Kingdom
Hybrid / WFH Options
Bell Integration - Driving Digital Transformation
their time effectively. Able to work under pressure in a fast-paced environment. Excellent written and verbal communication skills A friendly and welcoming nature Customer service experience with people and phone skills PC skills include but are not limited to MS programs and our supplier and maintenance databases. more »
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Roofer / Solar PV Installer

Portsmouth, Hampshire, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »
Employment Type: Permanent
Salary: £30,000
Posted:

Dual Fuel Engineer / Smart Meter Engineer

Portsmouth, Hampshire, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »
Employment Type: Permanent
Salary: £40,000
Posted:

Dual Fuel Engineer

Portsmouth, England, United Kingdom
Winner Recruitment
Dual Fuel Engineers to complete meter exchanges and maintenance on Gas and Electricity meters. Being confident in dealing with customers and knowing what great service looks like is key. You will also be educating the customers by providing energy efficiency advice, showing customers how their new SMART meters work … of the big six Provide Smart Meter Installations/exchanges Manage your own Stock levels on van Excellent time keeping and commitment Provide excellent customer service Ensure all work records are correct and are submitted daily Work closely with the Operations Manager to ensure daily/monthly/ more »
Posted:

Smart Meter Maintenance Engineer

Portsmouth, Hampshire, South East, United Kingdom
Winner Recruitment
to emergencies with a very small amount of Smart exchanges. Manage your own Stock levels on van Excellent time keeping and commitment Provide excellent customer service Ensure all work records are correct and are submitted daily Work closely with the Operations Manager to ensure daily/monthly/ more »
Employment Type: Permanent
Salary: £35,000
Posted:

Service Desk Analyst

Portsmouth, England, United Kingdom
Hybrid / WFH Options
Bell Integration - Driving Digital Transformation
NOC or 1st Line Support environment is desired, though training will be provided where necessary for the right candidate. Demonstrable experience of delivering exceptional Customer Service. Positive and enthusiastic team player. Accurate and logical approach to problem solving. Ability to understand and follow documented incident processes. Ability to work … under pressure to agreed targets in a fast-paced environment. Knowledge of Service Desk operations and processes. Why Join Bell We prioritise internal development opportunities and offer access to our Udemy training platform Competitive Salary Flexible remote working and a supportive environment for varying personal circumstances A diverse and more »
Posted:
Customer Service
Portsmouth
10th Percentile
£23,850
Median
£24,500
75th Percentile
£31,750
90th Percentile
£36,638