10 Customer Service Jobs in Solihull

Natural Stone & Porcelain Flooring Industry Sector: Floor & Wall Tiles, Porcelain Tiles, Ceramic Tiles, LVT, Flooring, Carpets, Flooring Tiles, Lime Stone, End Users, Internal Sales, Customer Service, Showroom Sales, Sales Admin, Sales Advisor Location: Solihull Remuneration: £22,000 - £25,000 + bonus, circa £6,000 The role of the … role selling a range of luxury natural stone and porcelain flooring tiles to end users and both the retail and residential sectors Providing excellent customer service when guiding customers through the sales process Maintaining high presentation standards within the showroom Building relationships with customers Administrative responsibilities such as … appointments, arranging deliveries, processing payments, arranging samples to be displayed and chasing sales leads Sending out and following up on quotations and providing aftersales service Updating the internal CRM system with relevant information The ideal applicant will be a Showroom Sales Advisor Natural Stone & Porcelain Flooring with: Must have more »

drive, they are seeking an additional Coordinator to join their close-knit, friendly team. In this office role, you'll be providing world-class customer service to their international partners. This will include; ensuring all enquiries for international territories are managed in a professional and timely manner, all … invest in you with great industry training and further career progression, whilst working as part of a social company. THE ROLE: *Providing work-class customer service to international partners *Manager orders from receipt to delivery *Supporting customers at every stage of the order process *Responsible that international territories … are managed in a professional and timely manner *Fully Office based THE PERSON: *Previous experience in an Export/International Trades roles *Strong Customer Service acumen *Previous background working with engineered products/medical products *Local to Solihull Reference Number - BBBH225507 Birmingham, Solihull, Sutton Coldfield, Tamworth, Lichfield, Coventry more »

Solihull - Office Based About Our client: They are a global manufacturing leader dedicated to excellence in their field. With a commitment to innovation and customer satisfaction, they continually strive to set industry standards. As they uphold their reputation as a leader, they are currently seeking a Training and Maintenance … the Training and Maintenance Coordinator, you will play a pivotal role in ensuring the smooth and efficient operation of internal processes while delivering exceptional customer service to their clients. Your primary responsibilities will include scheduling engineers and trainers' visits, managing contract renewals, and fostering positive relationships with both … new and existing customers. Your focus will be on providing outstanding customer support and fostering business growth. Key Responsibilities: Coordinate and schedule visits for engineers and trainers, ensuring timely and efficient service delivery. Manage contract renewals and ensure all agreements are up-to-date and accurately maintained. Act more »

Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/… support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted as a single point of contact within the … account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking all with an aim to provide the highest service standards to the customer account. As the SDM, you will take ownership of technical issues and problem management, working more »

ethic and commitment to continuous improvement. Join us as a NOC Engineer and be at the forefront of delivering industry-leading connectivity with exceptional customer service. Why Convergence Rocks: People-First: We define our success by our people. Your growth and development matter to us. Skill Matrix Support: Your … office (yep, you read that right!) A DAY IN THE LIFE OF A 1ST LINE NOC ENGINEER: You'll be responsible for: Delivering outstanding customer service through proactive communication. Efficiently managing incidents, changes, and information requests in ServiceNow. Troubleshooting our LAN and WAN product and service portfolio. … Following internal processes to deliver and satisfy customer requests You'll need to really know your stuff, so it'd be great if you had: At least 12 months of experience in a busy, customer-focused Telco, Data Centre, or IT service environment. Networking qualification like CCNA more »

+ Excellent benefits Location - Solihull/Hybrid Role purpose: This is a combined operational based position operating within the IT Service Management team. Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of the role. To …/or train as necessary) on process and documentation content. Conduct analysis on whether IT Change and Configuration standards are being followed. Undertake monthly service reporting to IT line management on activities and results Proactively work and coordinate with relevant stakeholders (within IT, the business, projects, strategic vendors, outsource … IT inventory is consistent with the central CMS/CMD. Help define Asset Management with data models and CI-Asset relationships. Understanding our agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users. Interface with Incident, Problem and more »

Job summary To provide a robust and structured booking service to the Imaging Department within the Queen Elizabeth Hospital Site, supporting all imaging modalities. To ensure that lists are filled to capacity and fully utilised to aid with meeting trust targets and KPI's. To provide a telephone service … Level 9-4) *Business Administrative NVQ Level 3 or equivalent experience in an administrative role Experience Essential *Experience of dealing with the Public/Customer service experience *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook) *Experience of using IT systems *Experience … busy environment Additional Criteria Essential *Ability to travel to multiple sites *Ability to work under pressure and deal with stressful situations. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

Purchase Scheme Eye care Vouchers Life Assurance (4 x annual salary) 31 days holiday (including bank holidays), rising to 38 days with length of service Wellbeing Support Company Pension Full uniform provided You will be: Undertaking maintenance, service and repair activities on Mercedes Benz motor vehicles to the … vehicles, including future servicing/repair requirements. You will have: NVQ level 3 (or equivalent) At least 2 years experience after qualifying period. Excellent customer service skills Responsibility for the quality and quantity of your work A full UK driving licence Experience working in an efficient and process more »

THE ROLE: *Scheduling engineers/trainers works *Monitoring PPM performance *9-month Fixed Term Contract *Office based THE PERSON: *Previous experience in Sales/Customer Service/Coordinating *Experience in an office environment *Diary Management *Local to Solihull Reference Number - BBBH220971d Birmingham, Solihull, Sutton Coldfield, Tamworth, Lichfield, Coventry more »

THE ROLE: *Scheduling engineers/trainers works *Monitoring PPM performance *9-month Fixed Term Contract *Office based THE PERSON: *Previous experience in Sales/Customer Service/Coordinating *Experience in an office environment *Diary Management *Local to Solihull Reference Number - BBBH220971d Birmingham, Solihull, Sutton Coldfield, Tamworth, Lichfield, Coventry more »