1 to 25 of 59 Customer Service Jobs in Somerset

s Estate Operations Department as their apprentice Help Desk Operative. You'll work within a small team which is responsible for providing first class customer service to internal customers liaising with a range of support services at the University including the Maintenance teams and Contractors. Role This position … is a unique opportunity for an enthusiastic and ambitious Level 3 Customer Service apprentice to gain a wide range of skills and experiences which will equip them to further develop a successful future career in Customer Service and/or Higher Education Administration or Management. The … Help Desk Operative is to respond to a high volume of customer enquiries and service requests and to ensure those requests are accurately and correctly accommodated. The role is strongly ‘customer facing’ and the establishment of effective customer relationships is critical to provide an effective service more »

make sure that our customers are delighted with any chair, settee or bed they buy from us. That's why we have a comprehensive Customer Charter and Employee Values. This means that before a customer takes the first step towards buying one of our products, they can understand … what to expect from our high level of service, and our employees understand what is expected of them to facilitate this. We are looking for We have an exciting opportunity to join our sales team in the capacity of a Sales Support Executive. This role will support the Sales … Excellent communication is key as this role will interact within the sales team, as well as with field agents and other departments to progress customer orders and resolve queries. A high level of accuracy and attention to detail is vital, with the role holder being proactive and taking ownership more »

using MS Office and bespoke software, data entry, taking enquiries and some general office administration duties. Role Inputting bookings into a system Dealing with customer on telephone and face to face Emailing suppliers and dealing with shipping customer services Working with customers to resolve any issues Answer and … find solutions to complaints Give advice to other service providers General administration, to include emails, market research and Word/Excel packages Data entry Training Level 2 Customer Service Practitioner Apprenticeship Standard award Functional Skills maths and English (if required) All training will be on the job … and support will be in place via Juniper Skills coaches A full-time position is available upon timely completion of apprenticeship Apprenticeship Standard Customer service practitioner (level 2) Training Provider JUNIPER TRAINING LIMITED Working Week Monday - Friday, 9.00am - 5.00pm 1 hour (unpaid) for lunch. Expected Duration 12 Months more »

The apprentice will assist patients in accessing appropriate services or health professionals, delivering excellent customer service. They will provide friendly assistance to the practice team, patients and visitors in person, online and via telephone, and will maintain and implement clinical rotas and appointment configuration within EMIS Web. Role Process … urgent tasks are politely interrupted to pick up the call. Transferring calls or dealing with the callers request appropriately. Signpost patients to the correct service if appropriate. Initiating contact with and responding to, requests from patients, team members and external agencies Process mail (both internal and external) and manage … related documentation and attaching scanned documents to patient’s healthcare records Manage all queries (including administrative queries) efficiently and professionally maintaining high standards of customer service. Support all clinical staff with general tasks as requested. Complete opening and closing procedures in accordance with the duty rota. Maintain a clean more »

Sales Executive/Customer Service Executive (Full Training) £22,500 + Bonus + 36 Hours per week + Employee Owned + Full Training + Career Progression Office based, commutable from Minehead, Wiliton, Bridgewater and surrounding areas Are you passionate about customer support and going above and beyond … due to continued increase in sales orders, where the current Sales Manager started as a Sales Executive. This role will suit someone passionate about customer support and going above and beyond whilst working with customers within a close knit manufacturer that will invest in your expertise through technical training … on product range and systems with the scope of career progression The Person: *UK License *Looking for a full time permanent role *Passionate about customer service Reference Number: BBBH224977 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Harry more »

Field Service Engineer (Biomedical Equipment) **An excellent opportunity for a skilled biomedical or medical engineer to join a market leading manufacturer offering exceptional opportunities for career development** Basic Salary up to £42,000 Car Allowance Pension Scheme Excellent Opportunities for Career Advancement Year End Salary Review - A home based … field service role covering South West London and the surrounding area - The Role - Field Service Engineer (Biomedical Equipment) Following planned expansion, they now seek to recruit a technically focused Biomedical Field Service Engineer, responsible for the planned preventative maintenance, service and repair of their range of … technologically innovative patient ventilators, patient monitors, critical care systems and anaesthesia delivery systems, ensuring that the highest levels of customer service are maintained at all times. Your Background - Field Service Engineer (Biomedical Equipment) To be considered for this exciting opportunity, you must be able to demonstrate: A more »

Are you a talented Field Service Technician with a passion for engines? Do you thrive on troubleshooting, repairs, and providing top-notch customer service? We are seeking a skilled individual to join our team specializing in engine products, based in Southwest England. Field Service Technician Role … Overview: As a Field Service Technician, you will play a pivotal role in servicing and maintaining a range of engine products, catering to markets such as On-Highway, Off-Highway, Industrial, Marine, and Power gen. Your responsibilities will include conducting troubleshooting, repairs, and overhauls both on customer sites … and working away from home may be required. Key Responsibilities: Perform troubleshooting, repairs, and overhauls on a variety of engine products, adhering to documented service procedures. Complete all work and documentation on time and to a high standard using electronic tools provided. Support local branch in various CIT projects more »

desktop applications, software/business applications etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT related service requests Strong communicator in providing detailed written responses to people … s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording … requirements and is up to date Act as customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training Velocity more »

staff on all matters relating to funding. Role To support the Lead Business Officer (MIS) to ensure delivery of an effective, efficient & compliant MIS Service and the post holder is required to: Provide guidance and assistance to all College staff in the provision of and access to information to … for our learners. Be proactive in liaising and supporting other College departments and partners in resolving queries and meeting agreed objectives. Have an excellent customer service approach and provide information and assistance in relation to the requirements of the role as and when necessary. Provide support and coaching … on other College sites to support the Academic Management team. Ensure that MIS Management are aware of any service issues or concerns. Deliver an effective on-site MIS Service across all College campuses. GENERIC DUTIES AND TASKS In addition to the requirements of the post above, the post more »

an exciting opportunity for you to drive your career forward. As a Parts Assistant Apprentice you'll be responsible for delivering a first-class customer service experience. Daily tasks include serving trade and retail customers, identifying parts to meet customer requirements, providing technical advice and processing orders. … an ordered stock room and finding parts from stock Raising invoices for parts sold Liaising with other members of staff Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work We are looking for an enthusiastic, hardworking individual to join our … embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Customers may include members of the public, service departments of retailers, and garages. Please note, the Parts Advisor role varies slightly by employer based upon the specific needs within the location. As more »

Medical Field Service Engineer CT Computed Tomography and Surgical X-ray Imaging Systems £41K - £46K + Overtime (Earnings £46K - £55K) + Car + Excellent benefits package including Healthcare, Generous Contributory Pension Scheme and Full and Comprehensive Manufacturers based Product Training South West: Bristol, Taunton, Exeter and Plymouth ** An excellent … opportunity for an Electronic Service Engineer from a wide range of potential sectors, including ex HM Forces Radar & Weapons Systems Engineers (RAF, REME, Navy), Medical Engineers, X-ray and CT Service Engineers, Laboratory Engineers and engineers from other high value capital equipment backgrounds, to join a global market … leading manufacturer in sophisticated medical imaging systems, offering first class product training and unsurpassed opportunities for career development ** The Company – Medical Field Service Engineer, CT & X-ray Imaging Systems My client is a global leader in healthcare. This organisation’s impressive portfolio of products and fully integrated medical systems more »

developers), drainage contractors, earthwork contractors, RC frame contractors and civil engineering contractors Typical order values ranging from £1,000 - £100,000 Deal with inbound customer enquiries in person and via telephone & email Ensure excellent account management and customer service for existing clients You will be given a … or heavyside products Excellent communications skills both written and verbal IT literate (Microsoft Office) Self-motivated, enthusiastic, flexible, reliable and ambitious Exceptional standards of customer service Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, with an enviable reputation in the marketplace. We pride ourselves on surpassing client more »

Controller Commutable from Durham, Sunderland, Newcastle upon Tyne, Consett £25,000 per annum + Excellent Training + Progression + Benefits Do you have strong customer service skills? Are you looking for a new role where you will get dedicated training and development within a leading UK company? On … be given all the training and support to develop in to a career in the hire industry. This role would suit an individual with customer service experience, who has the aptitude to learn and develop. Previous experience working within a similar industry such as plant, tool and machinery … hire would be beneficial but not essential. The Role: Dealing with customer enquiries via phone and email, working closely with the depot team to ensure the hire process from start to finish is smooth and efficient as possible Full training and development given Office based role, 8am to more »

Logistics Coordinator Competitive salary + 21 days holiday + Bank Holiday + ability to increase holiday up to 26 days + Death in service + Pension Scheme + salary sacrifice + early Friday finish Monday - Friday Days (Monday- Thursday 8-5pm & Friday 8.30am-2pm) Bridgwater - commutable from - Chard … to join a leading global company, who have a great reputation in their field due to their exceptional product lines and outstanding levels of customer service in a varied and interesting role. As a Logistics coordinator you will work with Warehouse, Sales, Supply Chain, Planning, Operations & Customer Service teams within a manufacturing environment & will focus on ensuring the compliance of regulatory documentation relating to the transportation, supply chain and customs and excise activities of hazardous goods. This is a full-time Monday - Friday position, with an early finish on Fridays, allowing for a healthy work more »

Field Service Engineer - Gloucester and Surrounding Area When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Altegra Integrated Solutions has grown to become one of the UK … s leading independently owned material handling equipment service providers, and provides facilities management, training and hire to its customers with over 100 employees and 2 sites located across the UK. Service Engineer Job Overview: We are seeking a highly skilled and motivated Service Engineer to join our … dynamic team. As a Service Engineer, you will be responsible for performing repairs and maintenance on forklift trucks and various machinery, ensuring the highest standard of service and safety. This role involves a combination of site-based and fieldwork, providing an exciting opportunity for those who enjoy hands more »

Medical Field Service Engineer A competitive salary plus benefits - outlined below! Who is the company? An exciting new opportunity for a Field Service Engineer is now available working for a manufacturer for medical devices. What is the role? As a Field Service Engineer you will be required … to service and repair medical equipment found within NHS hospitals. Key responsibilities are as follows; To carry out routine servicing of equipment. To carry out routine adjustments of equipment, where necessary. To maintain adequate stock levels of spare parts within guidelines. To maintain quality documentation records for submission to … the customer via approved systems. To cultivate a positive rapport with the customer, always demonstrating first class interpersonal skills in a courteous and professional manner. This role will be home based, travelling to customers predominantly based in and around the Somerset area. This role will be best suited more »

to-day operational support of the firm’s Finance systems and users. Role The position is within a small team working mainly on the Service Desk and will encompass customer support (both in person, online and over the telephone), application support, system testing, change control and documentation. The … when required and at short notice to support the business. Capable of working to tight deadlines, sometimes under pressure. Demonstrate a high level of customer service and professional approach. You should also be able to communicate effectively with non-technical staff and members of the IT team. The … Digital Support Technician Apprenticeship Standard and be given the opportunity to gain relevant British Computer Society qualifications. You will work alongside our experienced Service Desk team and build your skills through a combination of: 1-2-1 Coaching Group activities Online learning Work based tasks Continued employment and ongoing more »

on a hybrid basis with 3 days pw in the office. You will report into our Technical Lead and work closely with the whole Service Desk team to efficiently maintain and manage the IT systems of our clients, ensuring that any issues are accurately logged and effectively resolved within … Liaise with vendor's as and whenrequired Essential requirements 5 years + relevant experience Excellent problem solving skills with a proactive attitude Excellent interpersonal & customer service skills Excellent organisational & time management skills - multitasking is a must Excellent attention to detail AD and Azure AD management Microsoft Windows Server more »

conveying the value of our OEE and automation solutions Identify and engage prospective clients, understanding their unique needs and providing tailored solutions Cultivate strong customer relationships, ensuring satisfaction and fostering long-term partnerships Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell … their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies. Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). … certifications, in addition to the IT Sales Apprenticeships. Microsoft Certified Azure Fundamentals (AZ-900) Microsoft Certified 365 Fundamentals (MS-900) Masterclass 1 - Engaging the customer Masterclass 2 - Negotiation Skills Masterclass 3 - Becoming the next top seller Key areas covered are: Communication skills Customer service IT Infrastructures Effective more »

Opportunity for an experienced 2nd Line Service Desk Engineer for a leading Bristol based IT Managed Service Provider. Providing 2nd line support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. Must have strong customer service … setting. Essential working experience within full Microsoft Stack, Routers, Firewalls, Basic Builds etc. Driving Licence desirable - once established you may be required to do customer site visits. This is a fantastic opportunity for someone who is looking to progress their career within IT, progression opportunity within an established, successful more »

opportunities to be involved with other aspects of the business and cross-functional team projects are a regular occurrence. Role Ensuring ‘Best in Class’ customer service is provided to all internal and external customers. Supporting the QA department in the effective and timely resolution of customer complaints … and returns. Dealing directly with customer enquiries relating to outstanding investigations and product compliance. Processing the non-conformance reports and functioning the disposition of parts promptly. Liaising with suppliers on outstanding investigations and other quality-related requests. Liaising internally with relevant personnel, as appropriate. Generating and coordinating the completion more »

of data throughout the project life cycle, through direct liaison with all functions. Prepare required reports to provide support. Identify issues and work with Customer Service Management Team and directly with functions to establish corrective actions Maintain and update the programme or project schedule baseline (dates and budgets … and version control changes. Identify problems and provide support to improve processes to ensure the integrity of the data. Coordinate with the Key Stakeholders customer change proposals, capturing in a register and collating cost impacts for pricing. Skills and experience required Experienced in the planning and scheduling of complex more »

across the whole school estate. Role Eduthing are a forward thinking, proactive and flexible company, that prides itself on providing the highest level of customer satisfaction. Supporting schools, academies, and multi-academy trusts in the primary, secondary, and independent sectors. They are confident that their services can transform IT … schools, and their growing reputation and customer base are a testament to this. Roles and responsibilities; - Service desk support- diagnosis of IT issues and supporting users remotely using remote connection tools. - Installation of new software and hardware - Maintain and fix other computing equipment - Assist in system upgrades and … system maintenance - Assisted site visits to schools alongside field technicians, to support with issue resolutions - Liaise with third party suppliers such as Internet Service Providers and vendors - Support with technology asset management - Support Technician Duties: - Install and configure relevant software and hardware as appropriate for example: mobile apps, printers more »

Project Coordinator - Yeovil (Hybrid) - £25,000 I am seeking a Project Coordinator to join a technical service provider based in Yeovil. You will be working with new and existing clients helping to provision IT related services for the business. You will deal with key suppliers, internal teams and customers … and verbal Strong time management skills Excellent organisational skills The ability to juggle multiple tasks at once Good knowledge of Microsoft office products Strong customer service skills The ability to work on your own initiative To apply please email your CV/resume to . If you are … Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information, Role Completing product presentations, Test-drivs and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership inclduing EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9.00am - 5.00pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »