1 to 25 of 29 Customer Service Jobs in Suffolk

that all work carried out by engineers is logged onto the Call Handling system and closed accurately after completion of work. To confidently handle customer or engineer issues, ensuring that any escalations are communicated to the Service Desk Manager. Ensure all administration requirements of the service desk … are carried out to company processes and standards. Technical Support Being the technical liaison between administration, the customer and scheduling to ensure that the customer receives expected product & service within agreed timescales. Assist with remote support of Software for both customer and engineer. Working with the … wider team on the implementation of internal software; liaising externally and internally to ensure projects are on track against agreed timescales. Provide a quality service for the customer which will include building good relationships, delivering training and first-class aftercare. Provide first line technical support for both industrial more »

will also be required to help out on the installation side of the business so being strong, fit and healthy is a must. Our customer prides themselves on a high level of customer service and standards both in store and out in the field. You will predominantly … with customers to ensure their needs are met and their questions are answered Maintaining accurate records of work performed and materials used Providing exceptional customer service and building relationships with clients Adhering to all safety regulations and company policies Requirements: GCSE equivalent Knowledge of plumbing, electrical work, and … general maintenance Strong problem-solving skills and attention to detail Excellent communication and customer service skills Ability to work independently and in a team environment Valid driver's license Ability to lift heavy equipment If you are a skilled Hot Tub Engineer with a passion for providing excellent more »

The role of a Vehicle Parts Advisor is to provide each and every one of our customers with consistently high levels of service within the Parts Department. This Apprenticeship Programme is an exciting opportunity to kick start your career with Volvo, one of the world’s leading automaker and … parts sold Working with technicians to ensure they have the correct parts to complete their work Training The Vehicle Parts Advisor role follows the Customer Service Practitioner Level 2 standard The Programme typically lasts between 12 and 24 months depending on the career path chosen and you'll … lots of opportunities within our expanding retailer network to progress and move into new roles once you’ve successfully completed the programme. Apprenticeship Standard Customer service practitioner (level 2) Training Provider CALEX UK LTD Working Week A typical working week could be 40 hours Monday - Friday 8.30am - 5.30pm. more »

be key in optimising system performance. Drawing on your insurance and claims experience, you will provide valuable industry-specific insights and work towards improving customer service and satisfaction. * Utilise your IT skills to enhance business processes and systems * Apply your process mapping abilities to streamline workflows * Use your … configuration and integration knowledge to optimise system performance * Draw on your insurance experience to provide industry-specific insights * Use your claims experience to improve customer service and satisfaction What you bring: The ideal candidate for this Business Analyst role will bring proven IT experience from a similar position. … experience What sets this company apart: Our client is a leading player in the Insurance field, known for their commitment to innovation, quality, and customer satisfaction. They offer an inclusive work environment where collaboration and shared success are valued above all else. Their employees enjoy competitive salaries, generous benefits more »

the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary … Engineer Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is … largely communicating with customers via phone and email Responsibilities for First-Line Technical Support Engineer Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where possible, and escalate when needed Keep abreast of issues for customers and update them more »

Role: Defence Field Service Engineer Contract: Permanent Salary: £32,219 + £3k bonus for maintaining Sponsored Reserve status Location: Woodbridge Our Defence Engineers are integral to the delivery of our MOD contract. As part of this role you will be required to become an active member of the Army … or have been out of the military for over 6 years will be required to attend Army Reservist basic training. As a Defence Field Service Engineer you will be responsible for; The service and maintenance of materials handling and plant equipment in support of the MOD Fault finding … break downs, planned preventative maintenance and pre delivery inspection of all equipment Ensuring customer service is kept to a high level and any queries are addressed Following all MOD site rules whilst on base Adhering to safety guidelines and all policies set out by customers and AmeyBriggs Complete more »

per annum for the health and care or £38'700 per annum for the skilled worker route. If you have previous NHS service and you believe that your incremental point would be eligible for sponsorship please discuss this with the recruiting manager at interview. Main duties of the job … specialist equipment as well as repairs and maintenance. Used returned medical devices must be regarded as a potential infectious hazard to handlers including decontamination service personnel. You will also cover the receipt, sorting and preparation of returned reusable medical devices for cleaning and disinfection. You will learn the activities … training will be given to enable you to successfully carry out appraisals and well being conversations. You will liaise closely with Theatre staff ensuring customer service is met at all times. About us #BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community more »

Work collaboratively within the team to support colleagues and foster business development. Provide guidance and support to junior team members. Demonstrate flexibility in supporting service delivery across different areas. Effectively liaise and engage with other teams within the company. Customer Service: Act as a professional point of … contract finalization. Assist in research projects and the implementation of new procedures. Key Success Metrics: Feedback from team members and line managers. Contribution to service delivery and team performance. Timeliness and accuracy in delivering business objectives within budget. Essential Requirements: Degree in Quantity Surveying or equivalent experience. Proficiency in … BIM and its strategic importance to the company. Desired Attributes: Professionalism, friendliness, and honesty. Attention to detail and accuracy. Team-player mentality with a customer-focused approach. Initiative, organization, and a willingness to learn. Flexibility to adapt to evolving work demands. Benefits: Contractual Benefits: Generous annual leave and bank more »

Work collaboratively within the team to support colleagues and foster business development. Provide guidance and support to junior team members. Demonstrate flexibility in supporting service delivery across different areas. Effectively liaise and engage with other teams within the company. Customer Service: Act as a professional point of … contract finalization. Assist in research projects and the implementation of new procedures. Key Success Metrics: Feedback from team members and line managers. Contribution to service delivery and team performance. Timeliness and accuracy in delivering business objectives within budget. Essential Requirements: Degree in Quantity Surveying or equivalent experience. Proficiency in … BIM and its strategic importance to the company. Desired Attributes: Professionalism, friendliness, and honesty. Attention to detail and accuracy. Team-player mentality with a customer-focused approach. Initiative, organization, and a willingness to learn. Flexibility to adapt to evolving work demands. Benefits: Contractual Benefits: Generous annual leave and bank more »

undertake development and production of reporting, analysing and interpreting data, working with data to support effective improvement, and seeing how it helps in developing service strategy. You will be the lead point of coordination for the team in relation to Information Technology, and act as the point of liaison … interpreting complex data Desirable Experience of working with members of the public Line Management Project management Knowledge and Skills Essential Confidentiality and Data Protection Customer service Business Case procedures Data manipulation techniques; development and production of performance reporting, analysing and interpreting data, working with data to support effective … delivery, and seeing how it helps in developing service strategy. Knowledge of public health theory and of using a balanced evidence base to inform and support programmes of work that improve the health of the population. Understanding of health inequalities, and knowledge of working with diverse communities and in more »

Ipswich, Drivers only MAIN PURPOSE To take a lead role in championing our customer service standards, deputise for S ervice Managers, and mentor Team Leaders and Support Workers to ensure all Tenants receive individualised high quality support. AREAS OF RESPONSIBILITY To promote and communicate with all our Tenants … families in a manner that exceeds their expectations. To ensure all staff communicate politely and helpfully at all times to add value to the customer experience. In other words, giving our customers the best possible service each and every time. To take a lead role in providing high … necessary. To ensure that good practices are successfully transferred across services, including good team working and developing Care & Support Plans. To work closely with Service Managers and use additional supernumerary days/hours effectively. To facilitate and contribute to successful service transitions. To work in a variety of more »

You will be responsible for leasing, mentoring & coaching 1st to 3rd line Application Engineers to ensure smooth running of day-to-day operations. Required: Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing more »

You will be responsible for leasing, mentoring & coaching 1st to 3rd line Application Engineers to ensure smooth running of day-to-day operations. Required: Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing more »

Job summary We are looking for an experienced Dispenser to join our busy dispensary team that delivers a high level of customer service and patient care to our dispensing patients. You will assist in the smooth running of services such as dispensing and prescription management. Duty patterns are … independently whilst integrating with the existing dispensary team. A flexible, professional and enthusiastic approach is essential along with a desire to deliver an excellent service to our patients. System1 Knowledge preferred however training will be provided. Leiston Surgery prides themselves on offering excellent, efficient and friendly service to … the protection of personal and sensitive data Person Specification Qualifications Essential Qualified to NVQ Level 2 standard or equivalent dispensing qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid Responsibilities as our SEND Assessment Coordinator: Conduct statutory Education Health and Care … records and provide reports. Identify and escalate safeguarding/risk concerns. Build relationships with partners in education, health, and community settings. Provide high quality customer service in line with our WE ASPIRE values. What we're looking for in our SEND Assessment Coordinator: Graduate level qualification in a more »

their team will give you the opportunity to contribute to their goal of supporting the transition to a low carbon future and delivering exceptional service to customers. If you are a skilled High Voltage Control Engineer with a strong focus on safety and customer service, and are more »

Technician to join their dynamic Engineering and Design team. This role is a key part of the Design, Engineering and Project team, strengthening the service to their customers and internal departments. In this role, the main responsibilities will include: Complete accurate drawings, to an agreed specification within the agreed more »

entry, organisation skills and solid computer skills The role: Support the Project Coordinators and complete a range of project/data entry. Deliver outstanding customer service with effective communication when speaking with external and internal parties. Manage project documentation, ensuring that is maintained and kept up to date … Ensure agreed time frames are met as required. About you: You will be an organised person with a track record of working in a customer-facing role and able to multitask. Have effective written and spoken communication Able to work under pressure, delivering and maintaining accurate data Strong data more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Electricians. Upskilling is also available across; Solar, EV and Air Source Heat Pump. Permanent … edition - Level 3 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Electrician to join their growing team. Job more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

from raw material getting to site to product delivery to the customer. You will also be responsible for: · Being the interface between Business Assistants, Customer Service and Production. · Ensuring correct and timely requests for raw materials. · Working in accordance with company's values, HR and HS&E policies more »

from raw material getting to site to product delivery to the customer. You will also be responsible for: · Being the interface between Business Assistants, Customer Service and Production. · Ensuring correct and timely requests for raw materials. · Working in accordance with company's values, HR and HS&E policies more »

Field Service Engineer Do you fancy a change? Are you hands on and love life out on the open road? Do you have experience in mechanical engineering or any basic electrical knowledge and have helped to lead a team? Great! Because we are #hiring! Are you good at planning … Can we utilise your organisational skills? Do you take pride in your work? We are recruiting for an Mechanical Handling Field Service Engineer to join our East Field Service Engineers. The position is full time, and we would love you to work within our Service Department to … maintain, repair, service and modifya range of other material handling equipment. Because we are independent every challenge is new and different, and we would really welcome your help. Skills and Experience You will have worked with material handling products or hold a senior engineering position and are looking for more »

Manager, the successful candidate will be responsible for delivering 1st line technical support across the group of businesses. This will include assisting the IT Service Desk in all areas of user and desktop support. Role The role will include: Provide assistance 1st line technical support to staff in providing … IT support to the Fred. Olsen businesses. Effectively use service desk tools to manage service desk requests. Assist and guide users where required. Field service desk calls and email messages. Maintain a high level of customer service. Escalate issues to colleagues where applicable. As the successful … Months Positions Available 1 Closing Date Friday, 17th May 2024 Start Date Monday, 3rd June 2024 Desired Skills Communication skills IT skills Organisation skills Customer care skills Problem solving skills Qualifications English and Math's GCSE or equivalent, grade 9-4 (A*-C) (Desired) About the Employer FRED. OLSEN more »

efficiency opportunities are realised. Principal Accountabilities: Supporting the delivery of projects to time, cost, quality whilst maintaining the highest levels of safety, environmental, and customer management through engagement with all stakeholders and the use of Early Warning notices to document scope change and subsequent cost variations. Undertake the role … resources, materials and services to ensure that project programmes are maintained. Ensure that all work is carried out to provide very high levels of Customer Service. Main Duties: Supporting the Project Manager to ensure UKPNS are compliant with its role of Principal Contractor as defined in the CDM Regulations more »