Customer Service Jobs in Warwick

11 Customer Service Jobs in Warwick

Helpdesk Customer Support

Warwick, Warwickshire, West Midlands, United Kingdom
MSX International Limited
Helpdesk Customer Support Up to £28,000 Hybrid - 40 hours per week 6-month fixed contract Whitley, Coventry Do you like helping customers? MSX International has the job for you! At MSX we exist to empower movers and makers to thrive in an ever-changing world, by harnessing our … expertise and creativity to deliver an exceptional service powered by technology and innovative solutions. The Jaguar Land Rover Helpdesk Customer Support Agent will contribute to our well-performing Chat customer service adding value to our customer. The Role Were undergoing a technology transformation, so we need … to resource up our UK CRC (Client Relationship Centre) to support the increased chat demand. You will support customer on multiple channels, including Chat and Social Media. As part of this role, the JLR Helpdesk Customer Support Agent will: Provide answers to clients by identifying problems, researching answers more »
Employment Type: Contract
Posted:

Technical Customer Support

Warwick, Warwickshire, West Midlands, United Kingdom
Universal Business Team
Description We are looking for a Technical Customer Support to join our Customer Service Team based in our modern offices between Warwick and Leamington Spa. UBT are a global not-for-profit organisation providing business consultancy services to a client base spread across 19 countries in Europe … independent, family owned organisations globally. Due to our continued growth in the UK, we are seeking an experienced Mobile Support Technician to join the customer service team. The team respond to a wide range of calls and emails and this role will focus on solving/managing all … inquiries. Key Duties and Responsibilities... Identify Potential Lead and then convert it by passing to the relevant teams. Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations. Make outbound phone calls to customers where needed for customer more »
Employment Type: Permanent
Salary: £30,000
Posted:

Account Director - Defence

Warwick, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
Telent Technology Services Ltd
a key partner to UK Defence over the next 5 years. As an Account Director, you will lead the development and acquisition of key customer target accounts by shaping compelling propositions, conducting comprehensive research, and providing invaluable insights into defence challenges, nuances, and needs. Reporting to the Network Services … and solutions in the Defence market. To support Marketing with driving new business development campaigns. Support the development of solutions collateral for use in customer presentations, telent marketing brochures and the telent.com website. To build, lead and maintain strong customer relationships and monitor Telent customer satisfaction. To … the development of efficient business winning solutions working with the Operations/Delivery Heads to ensure Telent customers are provided with clear and concise service/solution offers in the Defence market. To work with the appropriate Customer Services Management, Project Management and Engineering/Operations departments to more »
Employment Type: Permanent
Posted:

Operation Manager (3PL)

Warwick, Warwickshire, West Midlands, United Kingdom
Centric Talent
directing inbound/outbound logistics? If so, we have an opportunity that would allow you to oversee site operations, ensuring consistent high level of service, profitability, and cost efficiency, while adhering to all applicable company and regulatory requirements. WHAT ARE YOU GOING TO DO? Lead, direct and manage inbound … and/or outbound site operations to ensure that the operations staff executes service agreements at, or above the customer's standards. Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer. Manage revenue and expenses … years supervisory or managerial experience; Bachelors Degree in Transportation, Logistics or Supply Chain Management preferred or equivalent combination of work experience and education. Strong customer facing experience with excellent communication and interpersonal skills Credentials: Valid state issued Driver's License; Forklift Driver Certification; Other professional certifications may be required. more »
Employment Type: Contract
Rate: £45,000
Posted:

IT Sales Technician Apprentice

UNIT 8, TRIDENT PARK, POSEIDON WAY, WARWICK, England
EMERALD IT MANAGED SOLUTIONS LIMITED
Microsoft 365 Document management SecurityHosted telephone systems Use knowledge of products and services to highlight to Operations Manager and Company Director potential opportunities for service improvement with existing and new clients Send out mail merges and mail shots relevant to role and in line with agreed marketing schedule Handle … releases) Attend company/sales meetings Provide progress reports to Manager/Directors as requested. Deal with and direct appropriately incoming enquires Skills Required Customer service, telephone experience, customer-facing experience, or sales experience - preferred An ability to communicate in a professional, friendly way, to listen to more »
Employment Type: Advanced Apprenticeship
Salary: £13,650.00
Posted:

Customer Support Engineer

Warwick, Warwickshire, West Midlands, United Kingdom
WALLACE HIND SELECTION LIMITED
and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer/Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: · Monday to Friday - 8:30am to … Holidays) · 2 x Life Assurance · Pension Scheme · Private Medical Insurance Scheme · Company Sick Pay Scheme · Free On-Site Parking · Cycle to Work Scheme · Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability … we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and more »
Employment Type: Permanent
Salary: £30,000
Posted:

CNI Lead Engineer

Warwick, England, United Kingdom
Hays
looking for an experienced CNI Lead Engineer – Electrical Bias to work with a Hays client to conduct work that provides a multi-skilled maintenance service to Critical National Infrastructure (CNI), which covers electrical and mechanical disciplines and to provide a reactive and pro-active maintenance service as per … opportunities for efficiency/improvement of PPM's and Reactive works. Skills & Behaviours: · Excellent communicator both verbal and in writing · Analytical and organisational skills (customer service skills) · Ability to multi-task and prioritise · Self-motivated and ability to work on own initiative and as part of a team more »
Posted:

HSQE and Facilities Manager

Warwick, Warwickshire, West Midlands, United Kingdom
Mainstay Facilities
ensuring that allotted spaces are effectively policed between departments Candidate: Proven experience in the delivery of facilities management services, across multi-sites in a customer service environment. Experience in the practical application and knowledge of Health and Safety Management, and specifically the management of Asbestos, Fire Safety, Legionella … installations and other plant and mechanical systems. Experience in the management of hard and soft facilities contracts. Experienced in managing a 24/7 service-critical operation. Experienced in responding to a diverse range of customer requirements. ICT competent in the use of Microsoft applications, Autocad, CAFM systems more »
Employment Type: Permanent
Salary: £40,000
Posted:

Parts Application Engineer

Warwick, Warwickshire, West Midlands, United Kingdom
SIEMENS ENERGY LIMITED
and will work directly with customers to develop parts programs to support operation and maintenance of their equipment. The role will involve support of customer meetings which entails travel within the region. How You'll Make an Impact Provide in-region technical and sales support to Sales Managers. Pursue … and develop sales strategies to win orders. Define parts kits to operators. Support region in identifying new opportunities to sell parts Lead on-site customer conferences, planning maintenance and major parts projects, with support of regional sales team. Define spare parts priorities of regional sales and AGT Services (Customer Order Administrators, Parts Definers, Buyers) Drive internal support from engineering, purchasing, supply chain, and COAs to generate customer parts quotes, technical information, and implement projects. Prepare appropriate project cost, pricing and margin analysis, project and business risk analysis, bid approval documentation. Provide committing quotations (including pricing, lead-times more »
Employment Type: Permanent
Posted:

IT Support Apprentice

UNIT 8, TRIDENT PARK, POSEIDON WAY, WARWICK, England
EMERALD IT MANAGED SOLUTIONS LIMITED
Start Date Monday, 27th May 2024 Desired Skills Communication skills IT skills Attention to detail Problem solving skills Passion for IT Willing to learn Customer service skills Qualifications English and Maths GCSE or equivalent, grade C/4 or above (Essential) About the Employer EMERALD IT MANAGED SOLUTIONS more »
Employment Type: Advanced Apprenticeship
Salary: £12,480.00
Posted:

Software Integration Engineer

Warwick, Warwickshire, West Midlands, United Kingdom
Tata Technologies Europe Ltd
positive and constructive relationships and is aware of others needs and uses this to work well together. Pre-empts issues and seeks to address customer concerns. Has skilled and accurate planning capability including identifying risks and devising contingencies. Competences: Customer Centricity Ensures the delivery of exceptional customer more »
Employment Type: Permanent
Posted:
Customer Service
Warwick
10th Percentile
£27,675
25th Percentile
£27,750
Median
£32,500
75th Percentile
£40,273
90th Percentile
£59,035