1 to 25 of 44 Customer Service Jobs in Wiltshire

We are proud to be supporting this well know company based in Swindon, in finding a French Speaking Customer Service Advisor to join their team. Office based, Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour, paid weekly. Full time position, Free Parking, full … 6pm alternating. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their French and English skills in a customer contact centre, where you will be answering calls and responding to queries from French Speaking customers, supporting them with queries on their mobile phones … WORKING FROM THE OFFICES IN SWINDON AND UNABLE TO ACCOMODATE HYBRID OR REMOTE WORKING. Requirements We are looking for Fluent French speaking individuals with customer service experience to help enhance our client's customer offering. For this role you need to be fluent in both French and more »

Job Title: Service Desk Analyst Location: Swindon (onsite role 4/4/4) Salary: up to £28,000 (dependent on experience) + up to 10% pension and a full benefits pack! Must be able to hold an SC Security Clearance Looking to Interview ASAP so please contact Zoe … call on (phone number removed) or email for a slot. Key Skills: Customer Service communication skills, Knowledge of desktop computing. Ability to troubleshoot technical support issues. Microsoft Office suite. Windows 10 and Microsoft Server (Apply online only). I am presently seeking candidates for the positions of a … Service Desk Analyst to join a leading IT Managed Service provider specialising in Data Centre Management. You'll be a vital part of the team that interfaces directly with managed service customers, serving as the frontline representation. The Role: So, what will you be doing as a more »

facility this means that we can offer new recruits an excellent working environment and company culture to work within. We are currently seeking a Service Engineer to join our growing On Site Service team, covering a territory within a one hour radius of Swindon. Even though this role … and all travel expenses will be covered. We are ideally looking for somebody with a minimum of 2-3 years experience in mechanical & electrical service engineering. However, if you are keen to learn, with a strong technical aptitude then the necessary training can also be provided. As well as … you will be required to complete written reports for customers. A full, clean driving license is also required. Key Tasks & Responsibilities: Provide first class customer service through excellent product and technical knowledge, promoting the Dutypoint brand Installing, commissioning, servicing and emergency repairs of pumping and other mechanical equipment more »

1st Line Service Desk | Up to £25k | Unlimited Holidays| Chippenham The Company They are a rapidly expanding MSP based in Chippenham that work with high street brands, charities and well known businesses to provide high quality IT support services, Cyber security and consultancy. It is a fast paced and … fun environment to work in with plenty of room for progression. The Role You will be part of a the service desk team, dealing with phone calls, emails and all other communications are answered in an efficient and professional manner, this will help develop customer service skills. … As well this, you will be helping to resolve basic technical issues and to build, install and configure computer hardware. Skills Fantastic customer service skills Prior service desk experience Office 365 Laptop/PC repair and diagnostics Even if you don't tick every box, please apply more »

Our client are a leading supplier of single-use medical and surgical products with a reputation for delivering high quality products and excellence in customer service! Benefits of the Role: Consistent work Permanent role Fantastic working environment Online payslips Day shift hours with no weekend work Internal benefits … will be the first point of call for customers with enquiries, technical concerns, and product complaints, and, you will be responsible for delivering a customer focused approach to resolving such issues. Duties of the Technical Advisor: Provide excellent levels of customer experience, ensuring that information provided is accurate … or international colleagues for help and support to find a resolution Representing the department at study days, and supporting the sales team Respond to customer enquiries in a timely manner Work to team KPIs Liaise with and log reports with Regulatory Bodies (MHRA) as required/requested, including Vigilance more »

Are you an experienced engineer who can provide Internal sales support to our field-based sales team, handle reactive customer enquiries, account manage their expectations, and provide after sales customer and technical support? You can be part of a large, growing commercial team, in a brand-new role … as part of a large internal team, your role will be varied technically and commercially, no two days will be the same! Our existing customer base is diverse covering materials handling, food and beverage manufacturers, process and packaging machinery, converting, bulk handling, lifting industry, milling, heavy engineering etc. Reasons … Users and OEM's. You'll be the focal point of contact for our existing customers, account managing their expectations to provide after sales customer service and sound technical advice and providing strong support to our external sales team in the field too. In addition, you will: Account more »

Junior IT Support Engineer | Devizes | Full-time | £25,200 - £26,500 Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project delivery … have 1 or more years experience of working in an IT environment and development opportunities are available. You must understand the importance of exceptional customer service to accompany technical skills. We're seeking intelligent, diligent, and friendly engineers who can combine existing knowledge with newly acquired skills to … of computer and server components, networks and infrastructure The candidate must be able to drive Polite, confident and effective communicator Sincere passion for exceptional customer service Excellent time management and priority determination skills Maintaining a high standard of work and professionalism Team player – Going The Extra Mile (GTEM more »

the energy transition a reality. Be a part of the movement and help shape a sustainable future for us all. Job Title: Domestic Gas Service & Breakdown Engineer Postcode Coverage: Based in SN 1,SN2,SN3,SN25,SN26 Reporting Line: Field Team Manager Why work for Baxi? Baxi is a … join us! Who will you be working with? Our Engineers are the lifeforce of our business. As the interface between our products and our customer this team plays an integral role in ensuring that our customers are kept safe, warm and happy at all times. Supported by other experienced … teams within the wider Baxi Customer Services function such as Planning, Technical Support and Resources who help to manage workloads and priorities effectively, they deliver a best in class service and provide invaluable human touch points to those in need of a fast, reliable, credible and practical solutions more »

You: We are seeking candidates that always seek to provide great customer service in a sometimes challenging environment, people that go 'above and beyond' to offer our customers a solution that really fits their needs. You will need to enjoy working with customers and be able to demonstrate … in excess of £35,000 is achievable. The Company Westbourne are the largest independent roadside breakdown specialist inSouthern England. We have a passion for customer service and achieve this with great people and the latest equipment. Our services include: Vehicle Recovery for major failure or accident Roadside Repairs more »

Role: Defence Field Service Engineer Contract: Permanent Salary: £32,219 + £3k bonus for maintaining Sponsored Reserve status Location: Larkhill Our Defence Engineers are integral to the delivery of our MOD contract. As part of this role you will be required to become an active member of the Army … or have been out of the military for over 6 years will be required to attend Army Reservist basic training. As a Defence Field Service Engineer you will be responsible for; The service and maintenance of materials handling and plant equipment in support of the MOD Fault finding … break downs, planned preventative maintenance and pre delivery inspection of all equipment Ensuring customer service is kept to a high level and any queries are addressed Following all MOD site rules whilst on base Adhering to safety guidelines and all policies set out by customers and AmeyBriggs Complete more »

Service desk team lead Mainstay is proud to represent a leading managed service provider, that is currently in a growth phase and is seeking a service desk engineer to lead a team with this organisation. As a service desk team lead, you will be joining an … This is a fantastic opportunity where you will support technical 1st line issues and act as an escalation point within the team. As a service desk team lead you will be serving as a team leader for an experienced team that acts as the first point of contact for … desk, phone, email). You will also act as a point of escalation of complex problems to other support teams when necessary The successful service desk team lead will have: End-user computing experience Windows 10, O365 technical support experience Active Directory Administration Strong knowledge of ITIL best practices more »

Join our dynamic team! We are a leading Managed Service Provider based in Chippenham, renowned for delivering gold standard IT support. Position: Service Desk Team Leader Location: Chippenham, UK Type: Full-time Salary: £33,000.00-£38,000.00 per year Overview: As the Service Desk Team Leader, you … ll report to the IT Manager, overseeing our service desk operations. This role offers a unique opportunity to develop both your technical prowess and leadership skills, with ample room for career progression. You'll play a pivotal role in enhancing our service delivery, aligning it with our clients … technical support Coordinate weekend on-call duties Drive process improvements and lead change initiatives Conduct team performance reviews and appraisals Maintain backup procedures and customer information Requirements: Proven experience in team management and customer service Proficiency in ticket systems (Jira) Familiarity with server roles (AD DS, DNS more »

Role: Service Delivery Manager (Maternity Cover) Location: Hybrid & Corsham Clearance: BPSS Duration: Immediate to July 2025 Are you an experienced Service Delivery Manager? Do you have a knack for building rapport with clients? Does the prospect of working with talented Cyber staff excite you? Computer Network Defence (CND … are looking for a Service Delivery Manager to work with us on primarily our Blue Team services. The role will encompass everything from onboarding new client requirements, scoping and liaising with our technical staff to ensure that the necessary services are delivered in a smooth and efficient manner. As … before, during and after delivery of the services. CND have a reputation for excellence when it comes to both our technical ability and the customer service that is offered by the Service Delivery team. The majority of our work is via reputation and referral, so this role more »

Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Trowbridge Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Trowbridge and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle + … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »

Position: Customer Support Technician Our engineering industry client is seeking an experienced Customer Support Technician. . The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and … ensuring a positive customer experience. Key Responsibilities: Provide technical support to customers via various channels, including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM systems for case logging, tracking, and resolution. Conduct product training sessions for customers to enhance their understanding and proficiency in using … Troubleshoot hardware and software issues, diagnose problems, and implement effective solutions. Guide customers through the resolution process, ensuring clear communication and understanding. Document all customer interactions, technical issues, and resolutions accurately and comprehensively within the CRM system. Collaborate with other team members to escalate complex issues and ensure timely more »

Harrods, Stobarts, JCB, Dominos To name a few! We are looking for an Auto Electrician to provide continued support to our growing and established customer base within Swindonand the surrounding area . In this role, you will ensure the Microlise product portfolio is fully integrated into the customers assets … the installation, service and support of our product suite and peripherals both in the UK and overseas. Are you an experienced Auto Electrician or Field Service Engineer looking for a new opportunity and challenge? How about the opportunity to join a leading telematics company, who works with transport … highlights being an Auto Electrician at Microlise. You can read Jacks blog via the link here ! What will you be doing? Timely visits to customer sites to undertake the installation, service, and support of Microlise products Completing survey visits and identifying suitable solutions Completing QA visits on Microlise more »

in a business/IT environment. I am presently seeking candidates for the positions of a Product Owner to join a leading IT Managed Service provider specialising in Data Centre Management. The Role: So, what will you be doing as a Product Owner? Manage and prioritise your Product Backlog … effectively. Drive the Product Vision and Product Roadmaps forward. Gather, clarify, and oversee customer user stories and use cases. Advocate for the customer's perspective within your Product portfolio. Participate in Sprint planning and reviews. Collaborate with key stakeholders to ensure secure, profitable, and expectation-meeting delivery of … Demonstrated mastery of agile methodologies, specifically Scrum and Kanban. Proven history of delivering successful projects in both business and IT environments. Outstanding interpersonal and customer service skills, including a polished telephone demeanour. Extensive background in IT security, including clearance and assurance processes. Capable of obtaining and retaining SC more »

monitored and reported on and discussion with clients to communicate updates for planned and current project activity. Role · Responsible for supporting delivery of the service desk SLAs. · Working closely with the Engineering Manager and project coordinator ensuring the smooth running of the Service Desk and Project Coordination. · Creation … to management. · Ensure you and the team follow incident management, problem management and change management processes. · Responsible for software & hardware asset management. · Dealing with customer feedback, tracking responses. · Ability to build key relationships internal and external customer. · From time to time you may be required to support the sales … configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. · Address IT issues by prioritizing in response to customer service level agreements. · Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets. · Support the roll out of more »

verbal and written, with the ability to communicate with a range of people on a day to day basis. Administrative experience in a busy, customer facing environment. Knowledge of the national data systems relating to apprenticeships Understanding of the Apprenticeship Levy Understanding of apprenticeship issues and practice Excellent customer service skills. Good organisational skills. You will also need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel. Person Specification General Requirements Essential Click Apply for this job above to view the Job Description on our … career site Desirable Click Apply for this job above to view the Job Description on our career site Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to more »

IT skills, particularly in the Microsoft Office Suite Experience, skills, and attributes required: Experience in building successful relationships with internal and external stakeholders Excellent customer service and communication skills, both written and verbal Ability to work methodically and accurately on multiple administrative tasks Organised and efficient with a … requirements specific to the role: Relevant financial services qualification (e.g., FPC1; CeMAP 1 or equivalent) desirable GCSE Maths/English (grade C or above) Customer services background essential Acorn by Synergie acts as an employment agency for permanent recruitment. more »

problem solving, and are able to act quickly in assessing a situation. We want you to relish in the provision of a first class service to our customers and be able to communicate at all levels to ensure understanding. Either working alone or part of the team, we want more »

Provide technical advice to both new and existing customers across our full range and on application solutions Processing quotations and sales orders for customers Customer account management regular contact, information provision Provide onsite customer support when required, as well as support via video calls and telephone/emails … static tooling From an engineering background with a broad knowledge of spindle nose tooling and driven/static tooling Proven experience in delivering excellent customer service Highly self-motivated, organised and efficient time management skills Strong communication and presentation skills Able to easily build positive and productive relationships more »

Practice strives to create a professional and innovative environment where the whole team collaborate and share their knowledge to deliver an unrivalled level of service to their clients The Role: Client Services Administrator You will be providing administrative support to the Partner and advisers You will be a point … be considered for this exciting role you will need: Proven work experience as an Administrator ideally in financial services or a related sector Excellent customer service and the ability to build rapport and manage client relationships You are a self-starter and able to work with little supervision more »

Do you have a passion for delivering quality customer service? Are you a natural leader that has a talent for inspiring teams? As Helpdesk Manager, you will be the driving force behind the team, ensuring the achievement of KPIs and meeting the needs of both our internal and … productive communication methods to achieve our business and team objectives in operational excellence. And thats not all! You will also be responsible for continual service improvement and your leadership will guide the team towards success, creating an exceptional customer experience. But first, meet the team With a … handle multiple workstreams simultaneously. It is important to have a comprehensive understanding of FM environments and experience in managing a Helpdesk in a multi-service setting. Familiarity with Facilities Helpdesk software is essential. The ideal candidate will have a proven track record in creating operating procedures, call scripts, and more »

look after them in their own home. We are looking to appoint a self-motivated individual with great interpersonal skills and a commitment to customer service to work as a Community Admin. The role will involve administration duties to support City Community Team in managing referrals/processes … Main duties of the job The role holder will need to be able to work under pressure, as well as provide a friendly, compassionate service to patients. In addition to the above, we also offer: A generous pension contribution and holiday allowance starting at 27 days. Free onsite parking. … significant office experience Qualifications Essential IM&T literate RSA II or equivalent in typing/word processing Desirable ECDL or equivalent Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »