8 Customer Service Jobs in Winchester

Job summary We're looking for call handlers to join our dynamic and patient focused team. Do you have: Exceptional customer service or patient facing experience, high levels of compassion and empathy and an excellent ability for following processes? A professional attitude, with a calm and articulate telephone … within the public or private sector is desirable, although not essential as full training will be given. However, previous experience of working in a customer service and target focused environment is essential to thrive within this role. Full time hours vary between 6:00 & 23:00, 7 days … and record incoming telephone calls requesting Patient Transport, in accordance with the set audit procedure, meeting agreed Key Performance Indicators (KPIs). To be customer focused and provide information in a polite and accurate manner. To handle all other incoming telephone calls to the Contact Centre as appropriate to more »

2nd Line Support Engineer/Customer Service 2nd Line Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do not need to have all the … Passionate about IT with a constant desire to learn and advance knowledge. Able to work under pressure and an ability to multi task. Excellent customer service and communication skills as well as having a logical and methodical approach to troubleshooting. Good telephone manner, good analytical and problem-solving more »

Job Details Job title: Customer Service Advisor Pay: £21,000 - £26,000 per annum Job type: Permanent Full-time Shift and Schedule: Monday to Friday Location Winchester SO23 Benefits Additional leave Company events Company pension On-site parking Casual dress Full job description About us Libresoft Ltd is … for schools, helping staff and students to achieve more. About the role With growing demand for our software we have a vacancy within our customer success team. This is the first point of call for both new and existing customers to make enquiries. Enquiries can range from a new … customer asking about pricing to an existing customer trying to pay an invoice or running into trouble with their software. There will be further opportunities to develop as experience with our software and processes grows. Key Responsibilities; Answering existing customer phone calls and emails. Answering phone calls more »

level, with some network knowledge as well. As this role involves interacting with users directly, strong communication skills are essential, and a background in customer service is a welcome addition. THE REWARDS Youll earn a competitive salary (£25-28K dependant on experience) and take advantage of a more »

and network analysis, vulnerability scanning, health monitoring and logging services. To act as higher-tier support to our team of IT Technicians, however excellent customer service skills are required as you will be supporting students, staff and parents. Work with the Head of IT Services to develop IT … knowledge of TCP/IP, DNS, DHCP and other networking protocols. Good level of English and Mathematic skills. Excellent interpersonal skills to provide a service to users of all levels and abilities. Ability to work through problems methodically and with an attention to detail. Ability to work individually and more »

required to work within a large team to handle incoming technical support incidents, requests and changes. You will furthermore have previously worked within a customer facing role in which you will be resolving a wide range of technical issues such as resolving passwords to building and fixing hardware and … You have previously worked to resolve calls ranging from password to changes to complex changes which include constructing hardware and software - Strong communications and customer service skills If you believe you could be the right candidate for this position, please email me at (see below more »

satisfaction is crucial, whether on construction sites or diverse project locations. This role involves frequent travel across the UK to oversee network installations at customer sites. During term time, it's three days on-site anywhere in the country and two days in the office. Expect on-site presence … Experience with Smoothwall appliances ACSP, ACMP, ACCP, ACDP or equivalent Demonstrated ability to create comprehensive high and low-level design documentation. Skilled in conducting customer site surveys/audits and producing necessary reports. Competent in deploying and supporting enterprise LAN/WLAN infrastructure. Proven expertise in designing and implementing … with configuring and troubleshooting security devices such as Firewalls and Web filters. Familiarity with network authentication, including Radius, and knowledge of Microsoft NPS. Excellent customer service and communication abilities. Effective prioritization of workload to meet both client and company expectations. Flexible approach to tasks and duties, with a more »

and network analysis, vulnerability scanning, health monitoring and logging services. To act as higher-tier support to the team of IT Technicians, however excellent customer service skills are required as you will be supporting internal and external members. Work with the Head of IT Services to develop IT more »