JOB TITLE : Telecoms Service Centre agent REPORTING TO : Fibre Operations Coordinator CONTRACT : Full Time, Permanent, Flexible Working Options Are you passionate about customerservice and operations? This could be the job for you! Circet's Service Centre in Selkirk, Scotland, is hiring! We are looking for … multiple agents to join our service centre and support our Fibre Engineers deliver to customers and clients daily. JOB PURPOSE: Responsible for ensuring that Circet Home completes as many Fibre jobs successfully daily as possible and then closing jobs down to allow us to bill the clients accurately. Daily … the FOS will communicate regularly with our Fibre customers, Fibre client contact centres engineers and Supervisors throughout the UK via both inbound and outbound service calls, e-mail and webchat. The FOS will be responsible for all Fibre engineer processes such as Start My Day, Timeslot Adherence, Engineer Utilisation more »
production teams in the procurement of materials, assets and resources - ensuring good relationships with suppliers. A positive attitude is key to provide an excellent customer experience and relationships. You will often be the first point of contact with the company via phone or on-site. Support the management of … sustainability of IndiNature. As part of the wider administration and finance team: Provide administrative support for the bookkeeper and financial controller to ensure excellent customer, supplier, employee and stakeholder experience of IndiNature in all financial transactions and engagements with the company. Ensure all records are up-to-date and … make a difference towards mitigating climate change. Essential experience/qualifications Experience in business administration. Excellent MS Office skills (Excel, Word, PowerPoint, Outlook). Customerservice experience. Preferred experience/qualifications Experience with ERP (Enterprise Resource Planning) & MRP (Materials Requirement Planning) systems. Business administration related qualification. Beneficial but more »
