Jobs 1 to 9 of 9

Customer Services Manager

City, London -
SCC
Proactively proposing and delivering service improvement plans, in order to add value to the customer base and play a part in delivering departmental service improvement plans * Working with the head of service delivery to understand the wider IT service issues facing our customers and proposing appropriate service solutions which add...
Posted: 20 days ago

Customer Services Manager

Bristol, Avon -
SCC
Proactively proposing and delivering service improvement plans, in order to add value to the customer base and play a part in delivering departmental service improvement plans * Working with the head of service delivery to understand the wider IT service issues facing our customers and proposing appropriate service solutions which add...
Salary: From £45,000 to £55,000 per annum
Posted: 20 days ago

IT Customer Services Manager

Havant, Hampshire -
Sopra Steria Recruitment
Responsibilities: In order to optimise both performance and the customer service experience, IT Service Delivery has brought together all key customer touch points under a single function: Service desk, Request Fulfilment, Service Assurance, Desktop Support and Second Line Support... With an ITIL practitioner level accreditation or demonstrable equivalent experience, you...
Salary: Up to £71,000 per annum + benefits
Posted: 10 days ago

Customer Service Manager

Birmingham, West Midlands (County) -
West Midlands Police
The Customer Services function of Service Management is its most customer-facing... You are responsible to the Senior Manager (Service Management) but will be expected to work without direct supervision and will be required to make decisions using your own initiative and experience. You will have: An IT and/or...
Salary: From £44,985 to £51,243 per annum
Posted: 11 days ago

Junior Customer Services Manager

City, London -
SCC
To take responsibility for the running of a designated customer or customers to ensure sustained performance against SLA’s and KPI’s, customer satisfaction, revenue and profit... The role will focus on; - Looking after a defined Customer/s and ensuring Services are delivered in a cost effective manner to the...
Salary: From £30,000 to £40,000 per annum
Posted: 2 days ago

Customer Services Manager

Plymouth -
Computer Futures
Help Desk, Helpdesk, Service Desk, IT Desk, IT Support, Service Management, ITIL, Desktop, Desktops, Desktop Management, Technical Support... Help Desk, Help Desk, Service Desk, Service Management, ITIL , Desktop, Desktops, Desktop Management, Technical Support, 1st Line Support, 2nd Line Support, Microsoft, Mac, Change Management, Problem Management, Service Performance, Service Monitoring, New...
Salary: £40000 - £45000 per annum + competitive
Posted: 5 days ago

Customer Services Manager

Cornwall -
Computer Futures
Help Desk, Helpdesk, Service Desk, IT Desk, IT Support, Service Management, ITIL, Desktop, Desktops, Desktop Management, Technical Support... Help Desk, Help Desk, Service Desk, Service Management, ITIL , Desktop, Desktops, Desktop Management, Technical Support, 1st Line Support, 2nd Line Support, Microsoft, Mac, Change Management, Problem Management, Service Performance, Service Monitoring, New...
Salary: £40000 - £45000 per annum + competitive
Posted: 5 days ago

IT Customer Services Manager - Law Firm/ITL

City of London -
Venturi
Striving for continuous improvement of the incident management process and the integration of the incident management process with other IT operations management processes, such as problem and change management... College degree or equivalent (required) ITIL certification (preferred) At least three years managing an IT service and support function in an...
Salary: £100000 - £120000.00 per annum + full bens
Posted: 17 days ago

Customer Service/Customer Care Manager - Stroud - Upto £50K

Stroud -
Computer Futures
An exciting opportunity for a Customer Service/Customer Care Manager to join a company that is focused on delivering an exceptional customer experience for both prospect, new & existing customers. As a Customer Service/Customer Care Manager you will be required to ensure all customer interactions are timely, efficient, customer focused...
Salary: £40000 - £50000 per annum + competitive
Posted: 3 days ago