Jobs 1 to 3 of 3

Customer Services Manager

City, London -
Proactively proposing and delivering service improvement plans, in order to add value to the customer base and play a part in delivering departmental service improvement plans * Working with the head of service delivery to understand the wider IT service issues facing our customers and proposing appropriate service solutions which add...
Posted: 19 days ago

Junior Customer Services Manager

City, London -
To take responsibility for the running of a designated customer or customers to ensure sustained performance against SLA’s and KPI’s, customer satisfaction, revenue and profit... The role will focus on; - Looking after a defined Customer/s and ensuring Services are delivered in a cost effective manner to the...
Salary: From £30,000 to £40,000 per annum
Posted: Yesterday

IT Customer Services Manager - Law Firm/ITL

City of London -
Striving for continuous improvement of the incident management process and the integration of the incident management process with other IT operations management processes, such as problem and change management... College degree or equivalent (required) ITIL certification (preferred) At least three years managing an IT service and support function in an...
Salary: £100000 - £120000.00 per annum + full bens
Posted: 15 days ago