Jobs 1 to 3 of 3

Technical Customer Support Analyst

Peterborough, Cambridgeshire -
Cooper Lomaz Recruitment Ltd
Take ownership of all assigned incidents and manage through to successful resolution Ensure correct hand over or escalation to appropriate third line or 3rd party support providers if unable to resolve Monitor all assigned tickets and ensure they are dealt with within the Service Level Agreement Deal with customer issues...
Salary: Competitive Salary & Benefits
Posted: 11 hours ago

Bilingual French/English Customer Support Analyst - London

London -
Validation of bug fixes made available by the development team... Build strong relationships with all areas of the BI-SAM business so as to ensure delivery of a world class service to the customers... Strong understanding of software solutions both on premise and SaaS. Knowledge of database structures and SQL...
Posted: 13 days ago

2nd Line Customer Support Analyst

London -
With a broad appreciation of the service, underlying technologies and business needs of their customers, a successful Customer Support Analyst will collaborate with and, as appropriate, assist the Service Management team in the coordination of resolver groups, front line teams, customers and other groups in response to BAU exceptions and...
Salary: £35000 per annum
Posted: 7 days ago