5 of 5 Customer Support Engineer Jobs

Role: Customer Support Engineer Location: Mansfield Negotiable dept on exp We're looking for a talented Customer Support Engineer to join our busy support team in Mansfield. You'll deliver high-quality technical support to a variety of customers. This … opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the best out of their technology. Key Responsibilities for the role of Customer Support Engineer: First-line support for all clients Answer incoming calls and emails, accurately recording issues within our ticketing system Perform ...

Customer Support Engineer: For one of our globally leading tech clients we are urgently looking for an experienced Customer Support Engineer for a long contract based in Edinburgh, UK Its paying well and my client can interview asap! Key Responsibilities Provide L2/… support for DERMS applications, integrations, and services Monitor system availability, performance, and data flows between DERMS, SCADA, ADMS, EMS, and DERs Handle incidents, service requests, and escalations in line with SLA commitments Perform root cause analysis (RCA) and implement permanent fixes Support patching, upgrades, deployments, and configuration changes ...

Role - Customer Support Engineer - DERMS Location - Edinburgh/Paris/Bucharest Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve … service requests, and escalations in alignment with SLA requirements. Conduct root cause analysis (RCA) and drive permanent fixes for recurring or high-severity issues. Support patching, upgrades, deployments, and system configuration changes. Collaborate with engineering and product teams to implement improvements in scalability, reliability, and cybersecurity. Maintain knowledge base ...

ground? Step into a Key Technical Role Based in Oxfordshire Our client is seeking a Software Configuration Specialist to join their growing technical support function. This is an exciting opportunity to play a vital role in ensuring systems are correctly set up and perform reliably from the very beginning. … will be working behind the scenes to support seamless installations and help internal teams deliver consistently high service levels. This is the perfect fit for someone who enjoys building smart solutions, cares about accuracy, and thrives in a collaborative setting where ideas for improvement are always welcome. Why This ...

Minimum3+ years of experience in application support, energy management systems, or grid operations platforms. • Strong understanding of DERMS functions, distributed energy resources (solar, wind, batteries, EVs), and grid operations. • Proficiency with Linux/Unix administration, databases (SQL/Oracle/PostgreSQL), and APIs/integration tools. • Solid troubleshooting skills ...