25 of 25 Customer Support Engineer Jobs

Role - Customer Support Engineer – WAMS Work Model - Fully Remote Contract Type – 6 months contract Inside IR35 (Likely to be extended every 6 months) Day Rate – Competitive market rate Key Skills/Screening Keywords WAMS, Power Systems, EMS, DMS, SCADA, eterra Job Description Bachelor’s degree in Electrical …/TASE.2, DNP3, IEC 61850 Strong problem-solving and analytical skills Excellent communication skills for working with global customers Responsibilities Provide L2/L3 customer support for WAMS applications and infrastructure Troubleshoot WAMS performance, connectivity, and data quality issues Monitor real-time PMU data flows Support incident ...

Role:Customer Support Engineer - WAMSKey Skills/Screening Questions Detailed JD WAMS, Power Systems, EMS, DMS, SCADA, eterra Bachelor's degree in Electrical Engineering, Computer Science, or related field. Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. Hands-on experience … problem-solving, analytical, and debugging skills. Excellent communication skills to interact with global customers and collaborate with cross-functional teams Provide L2/L3 customer support for WAMS applications, servers, and associated infrastructure. Diagnose, troubleshoot, and resolve incidents related to WAMS performance, connectivity, and data quality. Monitor real ...

Role:Customer Support Engineer - WAMSKey Skills/Screening Questions Detailed JD WAMS, Power Systems, EMS, DMS, SCADA, eterra Bachelor's degree in Electrical Engineering, Computer Science, or related field. Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. Hands-on experience … problem-solving, analytical, and debugging skills. Excellent communication skills to interact with global customers and collaborate with cross-functional teams Provide L2/L3 customer support for WAMS applications, servers, and associated infrastructure. Diagnose, troubleshoot, and resolve incidents related to WAMS performance, connectivity, and data quality. Monitor real ...

Role:Customer Support Engineer - WAMSKey Skills/Screening Questions Detailed JD WAMS, Power Systems, EMS, DMS, SCADA, eterra Bachelor's degree in Electrical Engineering, Computer Science, or related field. Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. Hands-on experience … problem-solving, analytical, and debugging skills. Excellent communication skills to interact with global customers and collaborate with cross-functional teams Provide L2/L3 customer support for WAMS applications, servers, and associated infrastructure. Diagnose, troubleshoot, and resolve incidents related to WAMS performance, connectivity, and data quality. Monitor real ...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve incidents … service requests, and escalations in alignment with SLA requirements. Conduct root cause analysis (RCA) and drive permanent fixes for recurring or high-severity issues. Support patching, upgrades, deployments, and system configuration changes. Collaborate with engineering and product teams to implement improvements in scalability, reliability, and cybersecurity. Maintain knowledge base ...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve incidents … service requests, and escalations in alignment with SLA requirements. Conduct root cause analysis (RCA) and drive permanent fixes for recurring or high-severity issues. Support patching, upgrades, deployments, and system configuration changes. Collaborate with engineering and product teams to implement improvements in scalability, reliability, and cybersecurity. Maintain knowledge base ...

Role - Customer Support Engineer - DERMS Location - Edinburgh/Paris/Bucharest Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve … service requests, and escalations in alignment with SLA requirements. Conduct root cause analysis (RCA) and drive permanent fixes for recurring or high-severity issues. Support patching, upgrades, deployments, and system configuration changes. Collaborate with engineering and product teams to implement improvements in scalability, reliability, and cybersecurity. Maintain knowledge base ...

Role - Customer Support Engineer - DERMS Location - Edinburgh/Paris/Bucharest Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve … service requests, and escalations in alignment with SLA requirements. Conduct root cause analysis (RCA) and drive permanent fixes for recurring or high-severity issues. Support patching, upgrades, deployments, and system configuration changes. Collaborate with engineering and product teams to implement improvements in scalability, reliability, and cybersecurity. Maintain knowledge base ...

Role - Customer Support Engineer - DERMS Location - Edinburgh/Paris/Bucharest Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve … service requests, and escalations in alignment with SLA requirements. Conduct root cause analysis (RCA) and drive permanent fixes for recurring or high-severity issues. Support patching, upgrades, deployments, and system configuration changes. Collaborate with engineering and product teams to implement improvements in scalability, reliability, and cybersecurity. Maintain knowledge base ...

Role - Customer Support Engineer – DERMS Work Model - Fully Remote Contract Type – 6 months contract Inside IR35 (Likely to be extended every 6 months) Day Rate – Competitive market rate Key Skills/Screening Prior experience supporting DERMS or other OT/IT grid management platforms Knowledge of GridOS …/hybrid environments (Azure, AWS) Certifications: ITIL, Security+, or utility-specific systems training Scripting/automation: Python, Bash, PowerShell Key Responsibilities L2/L3 support for DERMS applications, integrations, and services Monitor availability, performance, and data flows between DERMS, SCADA, ADMS, EMS, and DERs Resolve incidents, service requests ...

Role: Customer Support Engineer - DERMS Key Skills: Prior experience supporting DERMS or other OT/IT grid management platforms. Knowledge of GridOS ecosystem and integration with DERMS. Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). Cloud/hybrid deployment experience (Azure, AWS). Certifications such … ITIL, Security+, or utility-specific systems training. Scripting/automation skills (Python, Bash, PowerShell) for operational efficiency Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. ...

Role: Customer Support Engineer - DERMS Key Skills: Prior experience supporting DERMS or other OT/IT grid management platforms. Knowledge of GridOS ecosystem and integration with DERMS. Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). Cloud/hybrid deployment experience (Azure, AWS). Certifications such … ITIL, Security+, or utility-specific systems training. Scripting/automation skills (Python, Bash, PowerShell) for operational efficiency Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. ...

Role: Customer Support Engineer - DERMS Key Skills: Prior experience supporting DERMS or other OT/IT grid management platforms. Knowledge of GridOS ecosystem and integration with DERMS. Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). Cloud/hybrid deployment experience (Azure, AWS). Certifications such … ITIL, Security+, or utility-specific systems training. Scripting/automation skills (Python, Bash, PowerShell) for operational efficiency Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. ...

Role: Customer Support Engineer - DERMS Key Skills: Prior experience supporting DERMS or other OT/IT grid management platforms. Knowledge of GridOS ecosystem and integration with DERMS. Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). Cloud/hybrid deployment experience (Azure, AWS). Certifications such … ITIL, Security+, or utility-specific systems training. Scripting/automation skills (Python, Bash, PowerShell) for operational efficiency Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. ...

Role: Customer Support Engineer - DERMS Key Skills: Prior experience supporting DERMS or other OT/IT grid management platforms. Knowledge of GridOS ecosystem and integration with DERMS. Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). Cloud/hybrid deployment experience (Azure, AWS). Certifications such … ITIL, Security+, or utility-specific systems training. Scripting/automation skills (Python, Bash, PowerShell) for operational efficiency Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. ...

Role - Customer Support Engineer - DERMS Location - Edinburgh/Paris/Bucharest Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources click apply ...

Role:Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: Design and implement GridOS Data Fabric solutions … ensure effective data governance, security, and compliance. Collaborate with business and IT teams to enhance data discovery, quality, and utilization across the enterprise. Support real-time and batch data processing using big data technologies and cloud platforms. Optimize data workflows to enable AI, machine learning, and advanced analytics applications. ...

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: Design and implement GridOS Data Fabric solutions … ensure effective data governance, security, and compliance. Collaborate with business and IT teams to enhance data discovery, quality, and utilization across the enterprise. Support real-time and batch data processing using big data technologies and cloud platforms. Optimize data workflows to enable AI, machine learning, and advanced analytics applications. ...

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: Design and implement GridOS Data Fabric solutions … ensure effective data governance, security, and compliance. Collaborate with business and IT teams to enhance data discovery, quality, and utilization across the enterprise. Support real-time and batch data processing using big data technologies and cloud platforms. Optimize data workflows to enable AI, machine learning, and advanced analytics applications. ...

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: Design and implement GridOS Data Fabric solutions … ensure effective data governance, security, and compliance. Collaborate with business and IT teams to enhance data discovery, quality, and utilization across the enterprise. Support real-time and batch data processing using big data technologies and cloud platforms. Optimize data workflows to enable AI, machine learning, and advanced analytics applications. ...

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: Design and implement GridOS Data Fabric solutions … ensure effective data governance, security, and compliance. Collaborate with business and IT teams to enhance data discovery, quality, and utilization across the enterprise. Support real-time and batch data processing using big data technologies and cloud platforms. Optimize data workflows to enable AI, machine learning, and advanced analytics applications. ...

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Role/b - Customer Support Engineer - DERMS/div div b Location/b - Edinburgh/Paris/Bucharest/div div br//div div b Key Responsibilities:/b br/ul li Deliver L2/L3 support for DERMS applications, integrations ...

Engineering Customer Support Cosby, Leicestershire based Check these questions out! If you say yes to one or more of them, then this could be the role for you! Are you a Powered Access Engineer and want to use your technical and engineering knowledge in a warmer environment … someone who works in the automotive, fleet, construction plant or other engineering related industry within a technical helpline, customer service, administrative role and you fancy a change? Do you know a bit about engineering and think that you might be able to provide advice and guidance to customers ...

Engineering Customer Support Glasgow based Check these questions out! If you say yes to one or more of them, then this could be the role for you! Are you a Powered Access Engineer and want to use your technical and engineering knowledge in a warmer environment … someone who works in the automotive, fleet, construction plant or other engineering related industry within a technical helpline, customer service, administrative role and you fancy a change? Do you know a bit about engineering and think that you might be able to provide advice and guidance to customers ...