11 of 11 Customer Support Engineer Jobs

Kick-start or elevate your IT engineering career with a leading UK Cloud & Managed Services provider, supporting customers across the region as a Field Service Engineer within a high-growth, supportive team. IT Customer Support EngineerOssett, West Yorkshire (On-site with regional travel) Full Time, Permanent Competitive basic salary + company vehicle About the company: Our client … independent IT cloud and managed services providers, supporting more than 2,500 customers nationwide with cutting-edge technology solutions and award-winning support. About the role: As an IT Customer Support Engineer you’ll respond to service calls across a 75-mile radius of the Ossett head office, providing hardware break-fix support, preventative maintenance and … on-site technical expertise while maintaining exceptional customer communication and working within strict SLA requirements. Key responsibilities: Respond to service calls on client sites Handle hardware break-fix tasks and deployments, meeting required SLAs Troubleshoot, diagnose and resolve complex technical faults with real-time updates Conduct comprehensive preventative maintenance with full activity documentation Maintain an in-depth technical knowledge More ❯

exciting career with Concorde Technology Group, a forward-thinking tech company where no two days are the same. Enjoy autonomy, variety, and excellent benefits while providing high-quality engineering support to valued customers. Customer Support Field EngineerWorking at customer sites within around 75 miles of Ossett + Head Office Full time, permanent, Monday – Friday (8am-6pm … per annum + company vehicle Please Note: Applicants must be authorised to work in the UK This role is based across Concorde’s Head Office and various customer locations. The business prides itself on delivering high-quality engineering and IT support services within strict customer SLAs. With a focus on exceptional service, technical expertise, and a proactive … work ethic, we offer a supportive environment, career development opportunities, and a commitment to excellent training. The Role As a Customer Support Field Engineer, you'll play a vital role in delivering on-site support to a diverse customer base. You’ll respond to service calls, diagnose and resolve technical faults, carry out preventative maintenance More ❯

Battery Ventures and Bessemer Venture Partners. We're on a mission to transform how companies use data. Come be a part of our journey We are currently growing our support team at ClickHouse who provides excellent service to our customers around the world. We are seeking a Technical Support Engineer who is fluent in Dutch to join … our global Support Engineering team. We hope to find you ready to take on a large variety of tasks related to our customers locally in EMEA as well as more regionally across North America and APJ. This is a customer-facing role that will include customer interactions via chat, calls, Slack messages, and virtual meetings over video. … You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre- and post- sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity More ❯

Customer Support Engineer Location: Edinburgh, UK(Hybrid: 2-3 days per week on-site) Contract Type: Inside IR35 Day Rate: Market Rate Role Overview We are seeking an experienced Customer Support Engineer to join our team on a contract basis.This role provides the chance to work across multiple domains, build expertise in diverse technologies … and develop valuable cross-functional skills within a mission-critical GIS environment. You will be responsible for delivering high-quality support and development across a range of GIS systems and technologies, primarily within the Smallworld Product Suite , with additional exposure to regulatory, third-party and customer-specific customisations. Key Responsibilities Analyse, design, code, implement, and test GIS solutions … Maintain documentation of the entire process and provide continuous updates to stakeholders Support project delivery across multiple domains and contribute to system enhancements Deliver high-quality GIS solutions and customer-specific customisations Work with regulatory and third-party product integrations Essential Skills & Experience 10-12 years of hands-on experience in GIS support and development roles Proficiency More ❯

Electronics Applications Engineer (Customer Support) £40,000 - £45,000 + Occasional International Travel + 30 Days Holiday + Training + ProgressionSlough, Berkshire Are you an Electronics Engineer or similar looking for a customer-facing role where you will be recognised as a technical expert and responsible for being customers first point of contact for service … and support? Do you want a highly varied role within an R&D department where no two days will be the same, that can offer a mix of international travel and office-based work? This company specialise in IoT devises offering innovative products to safeguard electronics and enhance energy efficiency. Their range includes sensors, voltage stabilisers, inverters, and solar … systems aimed at improving reliability in challenging environments. In this office based role you'll be working as a Technical Support& Applications Engineer, handling customer tickets and helping solve issues remotely. You'll also be responsible for working with customers to provide the best product to solve their requirements. The team work cross functionally, and this head More ❯

Electronics Applications Engineer (Customer Support) £40,000 - £45,000 + Occasional International Travel + 30 Days Holiday + Training + Progression Slough, Berkshire Are you an Electronics Engineer or similar looking for a customer-facing role where you will be recognised as a technical expert and responsible for being customers first point of contact for … service and support? Do you want a highly varied role within an R&D department where no two days will be the same, that can offer a mix of international travel and office-based work? This company specialise in IoT devises offering innovative products to safeguard electronics and enhance energy efficiency. Their range includes sensors, voltage stabilisers, inverters, and … solar systems aimed at improving reliability in challenging environments. In this office based role you'll be working as a Technical Support& Applications Engineer, handling customer tickets and helping solve issues remotely. You'll also be responsible for working with customers to provide the best product to solve their requirements. The team work cross functionally, and this More ❯

Job Title: Customer Support Engineer Location: Warrington Salary: DOE FULL UK DRIVING LICENCE AND ABILITY TO OBTAIN SECURITY CLEARANCE IS REQUIRED FOR THIS ROLE. Role purpose: This role will be based on a customer site where you will be configuring applications & hardware on new & existing IT related devices including desktops, laptops, servers, mobile phones and any … related IT Devices. This is an excellent opportunity to work in a supportive team with true career growth pathways. Key responsibilities: Proactively manage all calls efficiently and advise the customer of problems and keep them informed and updated of the planned resolution, escalating calls where necessary. Liaise with and provide assistance as requested to 3rd party IT Company's … both off and on site Configure applications and hardware on new and existing IT related devices Provide support to VIP users, with a tight SLA if applicable Ensure Timely and responsive communications both to internal and external stakeholders as required. Skills and experience: Competent in Technical ability in hardware breakfix, software & operating systems to support the customer More ❯

over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit Job D escription : As a Customer Support Engineer, you will play a critical role in ensuring our customers receive exceptional technical support. This position requires patience, discipline, and the ability to react quickly … and calmly under pressure. You will develop an in-depth understanding of our products to provide effective solutions to customer queries, while collaborating closely with both customers and our software development team to share insights on product performance and customer needs. What experience do I need: You will be working in the dynamic and fast-paced cyber security … industry, where adaptability, organization, and a proactive mindset are key. This role involves wearing multiple hats and thriving in an environment of rapid growth. Responding to support requests via the Darktrace Customer Portal, Explaining software features and helping customers maximize platform value, Ensuring customer deployments run smoothly and efficiently, Acting as a liaison between customers and the More ❯

Pilatus is hiring a Customer Support Engineer to join our team in Broomfield, CO. In this role, you will be responsible for providing engineering level support to the front-line Technical Support Engineering team in troubleshooting complex systems and avionics problems relating to the PC-12 and PC-24 aircraft. A successful person in this … with customers, service centers, and systems vendors to resolve in-service problems Analyzes reported failures and problems in systems and components and provides solutions to increase dispatch reliability Provides support with vendor component and systems evaluations, testing, failure assessments, and investigations and provides recommendations to improve dispatch reliability Writes and reviews technical memos, procedure instructions, engineering reports and analysis More ❯

Customer Support and Services Engineer - Undergraduate Placement 2026 CSS UK are a customer focused, customer facing organisation spending much of our time working with users ensuring our products are ready for action when required. Salary : £23,495 Dynamic (Hybrid) Working : 2-3 days per week on-site due to workload classification, variable click apply for More ❯

Customer Support and Services Engineer - Summer Placement 2026 Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. CSS UK are a customer focused, customer facing organisation spending much of our time working with users ensuring our products are ready for action when required. Salary More ❯