2 of 2 Customer Support Engineer Jobs

Title: Customer Support Engineer Location: Whitney Salary: £30,000 - £33,000 Hours: 8am-4:40pm Mon – Thurs/8am-1pm Fri Role Purpose The Customer Support Engineer provides technical support to customers and assists with service activities throughout the product lifecycle. The role … supports customers with troubleshooting, repairs and technical enquiries while working closely with Engineering, Manufacturing, Test and Service teams to deliver excellent customer service. The successful candidate will develop a strong product understanding and contribute to improving customer satisfaction by providing timely technical assistance and maintaining accurate service records. ...

Customer Support Engineer - Helpdesk/Network - £30,000 + Overtime Location: Hythe/Southampton - Onsite Salary: £30,000 + paid overtime & out-of-hours support We're looking for a Customer Support Engineer to join a friendly and supportive technical support team … years' experience in technical/helpdesk support. You'll be supporting customers by phone, email and messaging, troubleshooting technical issues and managing support tickets through to resolution. Excellent customer service is just as important as technical ability - you'll need to be patient, approachable and comfortable explaining technical ...