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Voice Operations Engineer

Chester, Cheshire -
Bank of America Merrill Lynch
Conduct monthly vendor service reviews against contracted SLA's. * Implement and managed Continuous Process Improvement Plans... * CCNA accreditation. * Security considerations, firewalls, ACL's, proxies etc. * Legacy PBX protocols, ISDN30, QSIG, DPNSS, EuroISDN. * VOIP Networks and detailed understanding of QoS. * Detailed knowledge of Cisco gateways for voice applications. * CUCM Attendant Console. *...
Posted: 11 days ago