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Lead Incident Manager

Milton Keynes, Buckinghamshire -
Lorien Resourcing
Skills required: * ?ITIL v3. * ?Experience of managing major incidents affecting critical IT systems and services in a managed services Major Incident Management function. * ?Matrix Management of resolving teams, third parties and suppliers... * ?Data analysis skills... * ?HP Open View Service Desk or HP Service Manager Call Management Systems - a bonus. * ?SC /...
Posted: 4 days ago