2 of 2 Data Migration Jobs in Tyne and Wear

primary point of contact for customers during onboarding, building strong relationships and ensuring their needs are met throughout the process. Work firsthand with each project — assisting customers directly, supporting data validation, configuring system settings, managing integrations, and ensuring readiness for go-live. Plan and manage migrations of patient data, settings, and integrations from their previous practice management software … into our platform, working closely with the Data Conversions team to ensure data accuracy and minimal disruption. Coordinate internal teams (Sales, Data Migration, Training, Support, and Account Management) to deliver a seamless onboarding experience. Develop and maintain onboarding plans, timelines, and communication plans for each customer to ensure expectations are clear and milestones are achieved. Monitor … customers and internal teams to continuously improve the onboarding process, tools, and documentation, as well as inform future product improvements. Define and track key onboarding metrics (e.g., customer satisfaction, data migration quality, time to go live, etc.). Essential skills and experience: Proven experience managing customer onboarding, implementation, or project delivery in a SaaS or software environment. A More ❯

defined portfolio and/or a specific project Leading assurance activities across product design, development, and implementation Collaborating with NHS stakeholders to validate designs and support change management Supporting data migration and ensuring alignment with non-functional requirements Driving user satisfaction, uptake, and benefits realisation Leading pilot, testing, and implementation planning Managing risks and governance reporting Line management … monitor service quality and set appropriate OKRs in collaboration with interested parties and communicate the achievement and performance of your product to stakeholders. You will use qualitative and quantitative data to make the best decisions about the relative priority of work to improve the product or service (often with incomplete information or degrees of uncertainty involved) and work to … delivery whilst being accountable to sponsors for the delivery of user-initiated change.15. Actively engage in user research sessions to get first-hand feedback from users and take a data driven approach to prioritisation across multiple services and products.16. Manage delegated budgets as required, with responsibility for the day-to-day finance work for the project.17. Ensuring that outputs More ❯