2 of 2 Data Quality Jobs in Stoke-on-Trent

you will play a key role in maintaining and developing the organisations CRM system and supporting wider digital systems. You'll be a go-to expert for CRM management, data quality, and system optimisation, ensuring our staff and members enjoy a seamless digital experience. Alongside CRM work, you'll provide essential IT coordination and first-line technical support … organisation. Key Responsibilities include: Manage day-to-day operations of the CRM, including administration behind user accounts, access levels, and permissions. Maintain accurate, standardised records; run duplicate checks and data cleansing tasks, ensuring excellent data quality. Create insightful reports and dashboards for management and departmental use. Assist with automation and process improvement. Produce short "how-to" guides and … environment. You will have: Minimum 3 GCSEs (or equivalent), including English and Maths Proven experience administering CRM systems Experience providing first-line IT support (Windows/Microsoft 365) Strong data accuracy and Excel skills Excellent communication, organisation, and problem-solving abilities A professional, friendly, and customer-focused approach Ability to prioritise workloads and meet deadlines Flexible and adaptable; willing More ❯

user experience, and maximise system potential. Troubleshooting day-to-day system issues and coordinating resolutions with relevant departments. Supporting the development of the Business digital roadmap. Collaborating with the Data and Insights Lead on system reporting requirements and data quality. By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment More ❯