of digital platforms, supporting both office and site teams in getting the most from tools. You’ll be responsible for setting up and configuring projects, managing user access, maintaining dataquality, and resolving platform issues. Beyond daily operations, you will play a key role in supporting users, delivering training, and helping teams to embed digital workflows effectively. The … people-facing position that requires strong digital confidence, problem-solving ability, and empathy in supporting colleagues through change. Key Responsibilities: Platform Set-up & Configuration – configure projects, manage permissions, upload data, and support workflow customisation. Data & Maintenance – ensure ongoing accuracy of platform data, align multiple systems, and validate information. User Access Control – create, update, and manage user accounts … of new functionality. Training & Documentation – create clear, user-friendly guides, checklists, and training sessions tailored to different learning styles. Standards & Best Practice – champion consistent digital practices, maintain documentation, conduct dataquality checks, and support wider business improvements. Skills & Attributes: Core Skills Strong interpersonal skills; able to build trust and rapport across all teams. Patient, supportive trainer with confidence More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Safer Hand Solutions Ltd
you will play a key role in maintaining and developing the organisations CRM system and supporting wider digital systems. You'll be a go-to expert for CRM management, dataquality, and system optimisation, ensuring our staff and members enjoy a seamless digital experience. Alongside CRM work, you'll provide essential IT coordination and first-line technical support … organisation. Key Responsibilities include: Manage day-to-day operations of the CRM, including administration behind user accounts, access levels, and permissions. Maintain accurate, standardised records; run duplicate checks and data cleansing tasks, ensuring excellent data quality. Create insightful reports and dashboards for management and departmental use. Assist with automation and process improvement. Produce short "how-to" guides and … environment. You will have: Minimum 3 GCSEs (or equivalent), including English and Maths Proven experience administering CRM systems Experience providing first-line IT support (Windows/Microsoft 365) Strong data accuracy and Excel skills Excellent communication, organisation, and problem-solving abilities A professional, friendly, and customer-focused approach Ability to prioritise workloads and meet deadlines Flexible and adaptable; willing More ❯
user experience, and maximise system potential. Troubleshooting day-to-day system issues and coordinating resolutions with relevant departments. Supporting the development of the Business' digital roadmap. Collaborating with the Data and Insights Lead on system reporting requirements and data quality. By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
BET365
user experience, and maximise system potential. Troubleshooting day-to-day system issues and coordinating resolutions with relevant departments. Supporting the development of the Business digital roadmap. Collaborating with the Data and Insights Lead on system reporting requirements and data quality. By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment More ❯