ServiceNow Coordinator (CMDB) - Manchester
Manchester, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Adecco
Responsibilities: Work closely with stakeholders to understand business requirements and translate them into CMDB design and configuration specifications. Design, implement, and maintain the CMDB data model, including configuration item (CI) classes, relationships, and attributes. Configure ServiceNow Discovery and other integration tools to populate the CMDB with accurate and up … to-date information about IT assets and infrastructure. Develop and maintain CMDB-related policies, processes, and procedures to ensure data accuracy, integrity, and compliance with industry standards (e.g., ITIL). Collaborate with other ServiceNow teams (e.g., Incident Management, Change Management) to integrate CMDB functionality into broader IT service management … processes. Provide guidance and support to other IT teams on CMDB-related matters, including data reconciliation, troubleshooting, and reporting. Conduct regular audits and reviews of the CMDB to identify discrepancies, inconsistencies, and areas for improvement. Stay current with ServiceNow platform updates, new features, and industry trends related to more »
Employment Type: Contract
Rate: £600 - £650/day
Posted: