3 Delivery Manager Jobs in Cardiff

Service Delivery Manager Cardiff (hybrid) Our Financial Services client has a brand new vacancy within its growing organisation, for an experienced Service Delivery Manager. This role is instrumental in ensuring that the organisations technology services are meticulously aligned with its strategic goals and operational demands. This role … partnerships deliver exceptional value, performance, and compliance with the organisations standards. Through a deep understanding of advanced ITIL practices, the SDM will craft service delivery frameworks that enhance efficiency, resilience, and customer satisfaction. In addition, the SDM will play a pivotal role in the strategic management of outsourced delivery … organisations ethos of delivering secure, scalable, and forward-thinking IT solutions. Responsibilities ▪ Utilise advanced ITIL knowledge to develop IT service management strategies, optimising service delivery, incident management, and continuous improvement. ▪ Oversee comprehensive governance, ensuring IT services comply with regulatory standards and embody best practices in risk management and cybersecurity. more »

Our established client is looking to recruit a Service Delivery Manager for an initial 6-month period and upon successful completion a permanent role would be available. The role is to ensure the service delivery and service support processes deliver a 24/7, 365 availability of … a customer booking service in an effective and cost-efficient manner. Duties: Assist Line Manager in achieving maximum customer satisfaction in accordance with organisation plans and targets. To increase market penetration and market share of company offerings & collections services To lead, develop and manage the Service Delivery team … performance towards agreed goals and objectives with the aim of providing an elevated level of service to clients. Responsibility for the development, performance, and delivery of the internal and external customer support for the organisation Take accountability for service delivery performance, meeting customer expectations, and driving future demand. more »

An excellent job opportunity has arisen for an experienced Sitecore Project Manager/Technical Project Manager/Sitecore Technical Delivery Lead to join one of the most established organisations in South Wales on a permanent basis. The Sitecore Technical Project Manager/Sitecore Technical Delivery Lead will lead the delivery of multiple high-profile projects, ensuring that the projects are delivered to time, cost, and quality outcomes. You will produce and manage project plans, prepare progress reports, and liaise with a range of key stakeholders throughout the organisation. You will lead a range … of technical projects including Sitecore projects, whilst taking responsibility for proactively managing risks and issues to ensure delivery excellence. The successful candidate should be able to demonstrate the following: Previous experience working as a Project Manager/Technical Project Manager/Technical Delivery Lead Experience of more »