1 Delivery Manager Jobs in North London

Service Delivery Manager - IT Managed Service Provider Hybrid working London Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (+50% headcount grown in the past two years). The business comprises circa 100 employees across 3 sites, delivering … customer service being at the heart of their organisation and as a result of rapid recent grown, they're now seeking an additional Service Delivery Manager to ensure the highest level of service provision to their expanding client portfolio. What you'll do: Service Optimisation Monitor and coordinate … small improvements with Engineers and escalate significant issues and recurrent problems to Team Leaders. Analyse third-party and internal processes, devising strategies for service delivery optimization. Identify and minimize the frequency of recurrent tickets What you'll need: An absolute passion for ensuring the provision of exemplary customer service more »