21 of 21 Delivery Manager Jobs in the West Midlands

Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen … develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. If you've ever ...

Technical Service Delivery Manager Fully Remote | Permanent | £60,000 VIQU are partnering with a growing technology organisation to recruit a Technical Service Delivery Manager, managing global customer relationships and ensuring the successful delivery of technical services. As Technical Service Delivery Manager … escalation point for high-priority incidents. Identify service improvements and additional customer requirements. Produce and analyse service performance reports. Key Requirements: Previous Technical Service Delivery Manager, Service Delivery Manager or Customer Success experience. Managed services experience managing multiple customers. Experience running technical QBRs and service reviews. ...

Service Delivery Manager | Networking & IT Services £50,000 - £60,000 + Bonus | Hybrid West Midlands, England, United Kingdom Hybrid Working I'm working with a fast-growing IT & Network Services organisation that is looking for an experienced Service Delivery Manager to join their high-performing customer … advisor throughout the customer lifecycle. You'll play a key role in ensuring customers receive an outstanding service experience while working closely with technical, delivery and commercial teams to continuously improve service performance. As a Service Delivery Manager, you will: ✅ Act as the primary point of contact ...

Service Delivery Administration Manager We are seeking an experienced and highly organised Service Delivery Administration Manager to lead the Administration Hubs in the Midlands and South East Localities. Position: 000044 Service Delivery Administration Manager Location: Home-based, Midlands or South East Locality. However, frequent … know if this will present any challenges when you email your application. The Role Reporting to the Service Support Lead, the Service Delivery Administration Manager will work to ensure the Administration Hubs are delivering high-quality administrative support to Locality Impact service delivery teams. Key responsibilities will ...

services and supplier-delivered contracts, working collaboratively with stakeholders to drive service performance, deliver measurable improvements, and ensure effective day-to-day service delivery? If so, we'd love to hear from you! As a Service Delivery Manager, you will play a key role in ensuring … successful delivery of a portfolio of IT services that support DVSA's operational and strategic objectives. Working closely with customers, stakeholders, suppliers, and colleagues, you will drive service performance, oversee supplier and contract delivery, manage service risks and issues, and champion continual improvement to deliver value, reliability ...

Senior MEICA Delivery Manager - MEICA & Construction Delivery Midlands | Multi-Site | Major Capital Infrastructure Programme Lead the delivery of one of the UKs largest capital infrastructure investment programmes. An exceptional opportunity has arisen for an experienced Senior MEICA Delivery Manager (called a Senior Programme Manager … major long-term capital investment programme within the utilities and infrastructure sector. This is a strategic leadership role, responsible for overseeing the successful delivery of a portfolio of complex MEICA and construction projects from concept through to commissioning and handover. Working across multiple sites, youll provide programme-level leadership ...

Delivery Manager (Web Evolution Programme) 18 Months FTC £47.389 - £56.535 34 Days Holidays + Bank Hols Excellent Pension Scheme Hybrid Working (2 Days in Office Per Week) We are seeking an experienced Delivery Manager to lead the delivery of complex, high-impact digital initiatives across … multiple web platforms within a university environment. Working within Portfolio Delivery the role will operate at the heart of multidisciplinary teams, bringing together product, technical and business stakeholders to ensure delivery is structured, transparent and outcome focused. This position requires strong career exposure to working with web platform ...

Senior Agile Delivery Manager Hybrid - 2 days on site in Hereford A well-established ecommerce retailer is hiring a Senior Agile Delivery Manager to operate across multiple teams and initiatives, setting the standard for delivery as the business matures its Product Operating Model. This … squad-level facilitator role. You'll take end-to-end accountability for delivery across one or more product areas, coaching teams on Agile while owning the harder edges of project delivery: scope, timelines, budget, dependencies and reporting up to leadership. Being genuinely strong across both disciplines is central ...

Senior MEICA Delivery Manager - MEICA & Construction Delivery Midlands Multi-Site Major Capital Infrastructure Programme Lead the delivery of one of the UKs largest capital infrastructure investment programmes. An exceptional opportunity has arisen for an experienced Senior MEICA Delivery Manager (called a Senior Programme Manager ...

Service Delivery Manager Location: Hove or Telford (or within 1 hour commute) Employment Type: Fixed term for 12 months - with a view to convert to permanent Salary: Competitive + Benefits About the Role We are seeking an experienced Service Delivery Manager to lead the delivery … Agreements (SLAs) and governance frameworks while coordinating internal teams and third-party suppliers to maintain service excellence. Key Responsibilities Own the end-to-end delivery of operational services for assigned clients or business areas. Monitor and manage service performance against SLAs, KPIs, and operational targets. Lead service review meetings ...

Service Delivery Manager Fully Remote | Permanent | £60,000 VIQU are partnering with a growing technology organisation to recruit a Service Delivery Manager to manage global customer relationships and the delivery of technical services. This is an excellent opportunity for someone with 2–3 years’ Service … Delivery experience who is ready to take the next step, broaden their responsibilities and develop within a growing technical environment. Key Responsibilities: Manage service delivery across multiple customers. Run QBRs and regular service reviews. Monitor SLAs, KPIs and service improvement actions. Build strong customer and stakeholder relationships. Manage ...

Warehouse & Automation Service Delivery Manager About the Role We are looking for an experienced Warehouse & Automation Service Delivery Manager to take ownership of the ongoing service delivery, performance and continuous improvement of automated warehouse and logistics systems. You will act as a key point … performance across complex automated environments and ensuring agreed SLAs, KPIs and contractual commitments are consistently achieved. Key Responsibilities Own the end to end service delivery of warehouse automation and associated IT/OT systems. Act as the primary point of contact for key customers and operational stakeholders. Manage service ...

Service Delivery Administration Manager We are seeking an experienced and highly organised Service Delivery Administration Manager to lead the Administration Hubs in the Midlands and South East Localities. Position: 000044 Service Delivery Administration Manager Location: Home-based, Midlands or South East Locality click apply ...

Title: Test Environment Delivery Manager Job Description This role focuses on transforming testing processes from predominantly manual to highly automated, including the potential integration of AI, while overseeing the delivery of multiple complex projects. You will lead test environment assurance across regulatory and process-driven programmes, address … underlying delivery challenges, and contribute to the strategic development of an AI lab for the testing function. Responsibilities Lead the transformation of testing practices from manual to automated, leveraging appropriate technologies and exploring AI & ML integration to move the function towards an assurance-led model. Act as a hands ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the West Mids Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards … contract scope (e.g. M&R, DBFO, RTMC), identifying performance trends, risks and issues. Analysing the root causes for performance issues and work with Service Delivery colleagues and supply chain to develop and implement remedial action plans. Maintaining the cyclical and reactive maintenance work plans for the designated Route ...

diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Delivery Manager at Kainos, you will be responsible for ensuring that Kainos' innovative digital services and platforms meet the user need and the outcomes agreed … between Kainos and the client, whilst ensuring our delivery follows good governance and quality standards. You will empower and support Kainos teams to perform well, learn and grow in a manner that is consistent with Kainos company values. You will leverage successful delivery and strong client relationships ...

retail operation efficiency through end to end customer service and water billing software offerings. The Role: We are looking for an experienced Salesforce Programme Delivery Manager to lead a business-critical Salesforce transformation programme. Working closely with senior leaders, operational teams, technical specialists and implementation partners, you will … approval and is a 12 month fixed-term contract with the view to increase to 24 months. Key Responsibilities: Lead the end-to-end delivery of a major Salesforce implementation programme. Develop, maintain and own the programme roadmap, delivery plan and key milestones. Manage multiple workstreams spanning technology ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the West Mids Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards ...

Become part of a winning team and help to deliver the Green Energy transition. As Valve Converter Electrical Project Delivery Team Manager, you will lead a Sub team and report to the Valve Electrical Team Leader who is responsibility for: Converter Valves Electrical Engineering & Technology Function for Converter … Valves products development and design Valves electrical project engineering, electrical support for Valves manufacturing and aftersales. The responsibility of this Valve Converter Electrical Project Delivery Team is to deliver Valves electrical engineering covering valve design, valve type test and site pre-commissioning documents for tenders and projects by using ...

role - you will expertly convert warm inbound leads as well as inherit a wonderful portfolio of clients. Role at a Glance: IT Sales Account Manager Wallingford, Oxfordshire - Office Based £40,000 Basic | £50,000 OTE+ (Uncapped) plus Quarterly events, monthly lunches as well as EAP for staff to access. ...

hackajob is partnering directly with Kainos to hire for this role. Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. ...