1 to 25 of 30 Delivery Manager Jobs in the West Midlands

Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen … develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. If you've ever ...

Technical Service Delivery Manager Fully Remote | Permanent | £60,000 VIQU are partnering with a growing technology organisation to recruit a Technical Service Delivery Manager, managing global customer relationships and ensuring the successful delivery of technical services. As Technical Service Delivery Manager … escalation point for high-priority incidents. Identify service improvements and additional customer requirements. Produce and analyse service performance reports. Key Requirements: Previous Technical Service Delivery Manager, Service Delivery Manager or Customer Success experience. Managed services experience managing multiple customers. Experience running technical QBRs and service reviews. ...

Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there.This one doesn't.We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen … support, develop our people and build a more proactive, customer-focused service that scales with our growth.You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business.If you've ever wanted ...

Senior Agile Delivery Manager Herefordshire Based (3 days onsite per week) Role Overview We are looking for an experienced Senior Agile Delivery Manager to play a key role in improving and leading delivery across a complex technology environment. This is a senior delivery position … with responsibility extending beyond an individual team or squad. You will work across multiple teams, products and initiatives, establishing effective delivery practices, removing obstacles and ensuring that technology investment translates into meaningful business outcomes. You will combine strong delivery leadership with coaching, facilitation and stakeholder management skills. ...

Services, Creative Services, Contact Center, Procurement and Strategic Insights Center. We deliver essential capabilities that save time, convey insights, minimize risk, enhance client service delivery, solve problems, and contribute to Deloitte’s success.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help … meet real needsData-driven Insights – using insight to anticipate demand and continuously improveEnabled by:Technology & Automation, Scale & Standardisation, Operational Efficiency, and Operational Health & SustainabilityThe Delivery Manager plays a key role in turning these priorities into tangible outcomes, leading the delivery of initiatives that improve service quality, performance ...

products and platforms that support HMRC’s strategic goals and improve outcomes for millions of users. We work in multidisciplinary teams using modern Agile delivery practices to deliver services at scale and improve outcomes for users. Within CDIO, the Chief Digital Product Office (CDPO) sets the direction and strategy … services for our users. We provide cost effective reliable products and services, enabling our customers to accelerate their productivity through automation, innovation and efficient delivery in support of key HMRC objectives. We are committed to providing an inclusive, supportive and flexible working environment where colleagues can thrive. Job descriptionAs ...

Service Delivery Manager | Networking & IT Services £50,000 - £60,000 + Bonus | Hybrid West Midlands, England, United Kingdom Hybrid Working I'm working with a fast-growing IT & Network Services organisation that is looking for an experienced Service Delivery Manager to join their high-performing customer … advisor throughout the customer lifecycle. You'll play a key role in ensuring customers receive an outstanding service experience while working closely with technical, delivery and commercial teams to continuously improve service performance. As a Service Delivery Manager, you will: ✅ Act as the primary point of contact ...

passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for a Principal Delivery Manager to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. … collaborative and agile culture empowers our teams to make a genuine impact.As a Principal Delivery Manager, you will play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis ...

Service Delivery Administration Manager We are seeking an experienced and highly organised Service Delivery Administration Manager to lead the Administration Hubs in the Midlands and South East Localities. Position: 000044 Service Delivery Administration Manager Location: Home-based, Midlands or South East Locality. However, frequent … know if this will present any challenges when you email your application. The Role Reporting to the Service Support Lead, the Service Delivery Administration Manager will work to ensure the Administration Hubs are delivering high-quality administrative support to Locality Impact service delivery teams. Key responsibilities will ...

About The RoleWe are actively building diverse teams and welcome applications from everyone.Role: Service Delivery ManagerLocation: Leicester (This Position will be based On-Site)Contract Type: PermanentSalary Package: Competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a yearHours: 9.00 … hours in line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose:The Service Delivery Manager role manages a Customer or portfolio of Customer accounts of annual account revenues between 500k and 4m. The Service Delivery Manager ...

Senior MEICA Delivery Manager - MEICA & Construction Delivery Midlands | Multi-Site | Major Capital Infrastructure Programme Lead the delivery of one of the UKs largest capital infrastructure investment programmes. An exceptional opportunity has arisen for an experienced Senior MEICA Delivery Manager (called a Senior Programme Manager … major long-term capital investment programme within the utilities and infrastructure sector. This is a strategic leadership role, responsible for overseeing the successful delivery of a portfolio of complex MEICA and construction projects from concept through to commissioning and handover. Working across multiple sites, youll provide programme-level leadership ...

Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems.Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology.Top-tier Oracle partner … Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze)Certified Great Place to WorkRecognised as a leader in AI & digital transformation consulting with global delivery footprintWith 3,800+ people and revenues exceeding 347m/302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services ...

Delivery Manager (Web Evolution Programme) 18 Months FTC £47.389 - £56.535 34 Days Holidays + Bank Hols Excellent Pension Scheme Hybrid Working (2 Days in Office Per Week) We are seeking an experienced Delivery Manager to lead the delivery of complex, high-impact digital initiatives across … multiple web platforms within a university environment. Working within Portfolio Delivery the role will operate at the heart of multidisciplinary teams, bringing together product, technical and business stakeholders to ensure delivery is structured, transparent and outcome focused. This position requires strong career exposure to working with web platform ...

Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen … develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. If you've ever ...

Senior Agile Delivery Manager Hybrid - 2 days on site in Hereford A well-established ecommerce retailer is hiring a Senior Agile Delivery Manager to operate across multiple teams and initiatives, setting the standard for delivery as the business matures its Product Operating Model. This … squad-level facilitator role. You'll take end-to-end accountability for delivery across one or more product areas, coaching teams on Agile while owning the harder edges of project delivery: scope, timelines, budget, dependencies and reporting up to leadership. Being genuinely strong across both disciplines is central ...

Senior MEICA Delivery Manager - MEICA & Construction Delivery Midlands Multi-Site Major Capital Infrastructure Programme Lead the delivery of one of the UKs largest capital infrastructure investment programmes. An exceptional opportunity has arisen for an experienced Senior MEICA Delivery Manager (called a Senior Programme Manager ...

Service Delivery Manager Fully Remote | Permanent | £60,000 VIQU are partnering with a growing technology organisation to recruit a Service Delivery Manager to manage global customer relationships and the delivery of technical services. This is an excellent opportunity for someone with 2–3 years' Service … Delivery experience who is ready to take the next step, broaden their responsibilities and develop within a growing technical environment. Key Responsibilities: Manage service delivery across multiple customers. Run QBRs and regular service reviews. Monitor SLAs, KPIs and service improvement actions. Build strong customer and stakeholder relationships. Manage ...

Warehouse & Automation Service Delivery Manager About the Role We are looking for an experienced Warehouse & Automation Service Delivery Manager to take ownership of the ongoing service delivery, performance and continuous improvement of automated warehouse and logistics systems. You will act as a key point … performance across complex automated environments and ensuring agreed SLAs, KPIs and contractual commitments are consistently achieved. Key Responsibilities Own the end to end service delivery of warehouse automation and associated IT/OT systems. Act as the primary point of contact for key customers and operational stakeholders. Manage service ...

Project Delivery Manager (Audio Visual) Birmingham 40,000 - 55,000 + Holiday + Health & Wellness Benefits + Pension Scheme + Training & Certification SupportAre you an experienced Audio-Visual Project Manager looking to take ownership of high-profile AV and technology projects for a major Higher Education customer … thinking technology integration specialist that delivers cutting-edge AV and technology solutions across education and commercial environments. You will act as the primary Project Delivery Manager for a key university client, managing a diverse portfolio of AV installation and technology projects from initial planning through to successful completion.Working ...

Project Delivery Manager (Audio Visual) Birmingham £40,000 - £55,000 + Holiday + Health & Wellness Benefits + Pension Scheme + Training & Certification Support Are you an experienced Audio-Visual Project Manager looking to take ownership of high-profile AV and technology projects for a major Higher Education … thinking technology integration specialist that delivers cutting-edge AV and technology solutions across education and commercial environments. You will act as the primary Project Delivery Manager for a key university client, managing a diverse portfolio of AV installation and technology projects from initial planning through to successful completion. ...

diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.At Kainos, our Delivery Managers lead the successful end-to-end delivery of bespoke, greenfield software solutions for external customers. This is a hands-on leadership role where … project delivery, governance, commercial performance, and client relationships, ensuring outstanding outcomes for both our customers and Kainos.You'll work closely with multidisciplinary agile teams to deliver high-quality digital products, while managing project financials, forecasting, risks, stakeholders, and team performance. Beyond successful delivery, you'll build trusted client ...

Service Delivery ManagerFully Remote | Permanent | 60,000VIQU are partnering with a growing technology organisation to recruit a Service Delivery Manager to manage global customer relationships and the delivery of technical services.This is an excellent opportunity for someone with 2–3 years’ Service Delivery experience … ready to take the next step, broaden their responsibilities and develop within a growing technical environment.Key Responsibilities:Manage service delivery across multiple customers.Run QBRs and regular service reviews.Monitor SLAs, KPIs and service improvement actions.Build strong customer and stakeholder relationships.Manage escalations and high-priority incidents.Identify opportunities to improve customer services.Key ...

customersDelivering effectivity and creating new opportunitiesDrive Agile or Hybrid projects forward on time, to budget and best qualityStakeholder engagement and managementWeekly overview and delivery assurance meetingStandard Delivery Manager duties including project scope, detailed project work-plan, RAID analysis, governance, documentation and risk managementQualifications5+ years of relevant industry … workstreamsExperience managing dependencies and coordinating cross-team sprintsSkilled at backlog management, user story refinement, and acceptance criteria definitionTrack record of improving team velocity and delivery predictabilityExperience with Agile tools and reporting (Jira, Confluence, Azure DevOpsTechnical RequirementsExperience working within GDS Digital Transformation project experienceCommunication & Leadership SkillsExcellent facilitation and conflict resolution ...

diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Delivery Manager at Kainos, you will be responsible for ensuring that Kainos' innovative digital services and platforms meet the user need and the outcomes agreed … between Kainos and the client, whilst ensuring our delivery follows good governance and quality standards. You will empower and support Kainos teams to perform well, learn and grow in a manner that is consistent with Kainos company values. You will leverage successful delivery and strong client relationships ...

retail operation efficiency through end to end customer service and water billing software offerings. The Role: We are looking for an experienced Salesforce Programme Delivery Manager to lead a business-critical Salesforce transformation programme. Working closely with senior leaders, operational teams, technical specialists and implementation partners, you will … approval and is a 12 month fixed-term contract with the view to increase to 24 months. Key Responsibilities: Lead the end-to-end delivery of a major Salesforce implementation programme. Develop, maintain and own the programme roadmap, delivery plan and key milestones. Manage multiple workstreams spanning technology ...