15 of 15 Delivery Manager Jobs in the West Midlands

We are seeking an experienced IT Service Delivery Manager to join a fast paced IT Service Management (ITSM) team. This operational role is central to managing all aspects of Incident, Problem, and Request Management in line with ITIL best practices. You will lead Major Incident Management activities, produce and deliver service reports, maintain ITSM documentation, manage escalations, and … support the IT Helpdesk function. This is a critical role in ensuring swift issue resolution, effective communication during incidents, and continuous service improvement. Key Responsibilities for the IT Service Delivery Manager: Act as Major Incident Manager during outages, coordinating resolver teams, leading war rooms, and ensuring timely stakeholder communication. Serve as an escalation point of contact, focusing … basis. Collaborate with resolver teams to review SLA/KPI performance and identify improvements. Ensure compliance with Information Security, privacy, and regulatory requirements. Key skills for the IT Service Delivery Manager: 5+ years' experience managing ITIL processes in medium to large organisations. Strong Major Incident Management background, with at least 3 years' experience handling critical outages. ITIL Foundation More ❯

Product Delivery Manager (Band 8b/8a) – 5 PostsLocation: Remote/home based, with travel as required. About the Role: Join our NHS Product Team, as a Product Delivery Manager, you’ll take operational ownership of product development and delivery across several products within a portfolio or Use Case. You’ll be instrumental in shaping … solutions, managing multi-disciplinary teams, and ensuring products deliver real value to NHS staff and patients. Key Responsibilities: Own product or feature areas from discovery to delivery and iteration. Manage daily operations of the product team, including meetings and backlog management. Shape solutions with delivery teams, making daily product decisions. Write clear, outcome-focused user stories and acceptance … criteria. Champion user-centred design and agile best practices. Report progress and provide updates to stakeholders. Ensure compliance with governance, risk, and regulatory requirements. Deputise for the Lead Product Delivery Manager as required. About You: Experience in product delivery management, ideally within healthcare or public sector. Strong operational and communication skills. Ability to work collaboratively across technical More ❯

Lead Product Delivery Manager (Band 8c/8b) – 3 Posts Location: Remote/home based, with travel as required About the Role: Join our NHS Product Team as a Lead Product Delivery Manager, driving delivery excellence across a suite of digital products and services. You’ll enable agile, user-centred teams to deliver impactful solutions … in areas such as Population Health Management, Care Coordination, Elective Recovery, and Non-Clinical Operational Performance. Key Responsibilities: Lead end-to-end delivery of digital products, ensuring alignment with business objectives and user needs. Establish and support high-performing teams, collaborating with delivery partners and stakeholders. Plan, report, and maintain product delivery artefacts, ensuring timelines are met. … Monitor delivery metrics and product performance, adapting plans to maintain momentum. Collaborate across technical and non-technical teams to remove blockers and deliver scalable solutions. Ensure compliance with governance, risk, and regulatory requirements. Coach and support delivery managers and team members, fostering a collaborative culture. Deputise for the Assistant Director as required. About You: Significant expertise in agile More ❯

been helping clients grow smarter for over 20 years, driven by a culture that values people, progress, and purpose. They're now looking for a hands-on Software Support Delivery Manager to lead their Birmingham support team, so if you know how to lead with empathy, keep operations running smoothly, and deliver standout customer experiences, we'd love … they work and succeed. If you're ready to grow your career and help businesses grow better and faster, you'll fit right in. Description As the Software Support Delivery Manager, you'll be a people-first leader, managing a UK-based Application Support team in Birmingham. You'll be responsible for ensuring smooth daily operations, keeping performance … a hybrid model, with three days a week in the Birmingham office, and two days free to work from home. Profile As the successful candidate for the Software Support Delivery Manager role, you will have the following experience: You've led customer-facing support or service delivery teams for 5+ years, and you know how to bring More ❯

Senior Delivery Manager (6-month FTC, Hybrid) Salary: £65-70k + benefits We’re looking for a Senior Delivery Manager who thrives on solving complex challenges and steering teams towards successful delivery. This is a 6-month fixed-term contract with a consultancy known for combining innovation with a genuinely people-first culture. The role … lead projects that span business transformation, Dynamics 365 CE, Power Platform and Power Portal solutions, alongside bespoke software builds. You’ll also oversee data migration and integration projects, managing delivery from discovery through to release. With responsibility for budgets, resources, and timelines, you’ll be accountable for ensuring delivery excellence across a portfolio of fast-moving projects. What … data migration and system integration work Scrum Master experience, with confidence guiding Agile ceremonies and governance Budget and resource accountability across multi-disciplinary teams A hands-on, detail-focused delivery style that keeps projects on track while engaging stakeholders at every level Why join? Hybrid working with real flexibility A company certified as a Great Place to Work in More ❯

Delivery Manager Fibre Build - FTC 12 Months At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/… 7. Reporting to the Area Operations Manager, the successful Delivery Manager will be employed to manage the FTTP build delivery programme for the area, interfacing between Depot Supervisors and the Project Program team. Responsibilities will include coordinating the Civils and Flex activities and ensuring the activity plan for the PON estimates is efficient. This role is … Agile working, the position requires travel to London for Client and Site meetings, to cover our works inside the M25. What you'll do: Report daily to the line manager of outputs, problems, issues Provide updates on a regular basis to works control and noticing department Keep accurate daily records of works planned and issues encountered, updating SOLO Notes More ❯

Delivery Manager Fibre Build - FTC 12 Months At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/… 7. Reporting to the Area Operations Manager, the successful Delivery Manager will be employed to manage the FTTP build delivery programme for the area, interfacing between Depot Supervisors and the Project Program team. Responsibilities will include coordinating the Civils and Flex activities and ensuring the activity plan for the PON estimates is efficient. This role is … Agile working, the position requires travel to London for Client and Site meetings, to cover our works inside the M25. What you’ll do: Report daily to the line manager of outputs, problems, issues Provide updates on a regular basis to works control and noticing department Keep accurate daily records of works planned and issues encountered, updating SOLO Notes More ❯

Permanent - Full time opportunity Previous Public Sector & Consultancy experience essential Remote-first opportunity - travel across UK expected A highly experienced Senior Delivery Manager is sought to lead the successful delivery of innovative digital services and platforms that meet user needs and deliver measurable business outcomes. This role requires a proven leader who can balance governance, quality standards … and commercial accountability while empowering teams to perform at their best. The Senior Delivery Manager will play a pivotal role in shaping project vision, ensuring outcomes are achieved for clients, and driving continuous improvement across large-scale digital transformation programmes. Key Responsibilities Delivery Excellence Define and communicate the vision for each project, ensuring agreed outcomes are achieved … submissions, and thought leadership. Take accountability for contracts and commercial terms, safeguarding the organisation from risk. Leadership & Professional Growth Lead continuous improvement initiatives in management and leadership practices. Align delivery with best practice in technology, experience design, and consulting. Champion innovation in digital technology and delivery processes. Support recruitment and talent development to enable sustainable organisational growth. Essential More ❯

Life on the team At Computacenter, we deliver IT services that matter for people, businesses, and society. As a Customer Delivery Manager (In-life), youll be at the heart of that mission, making sure our customers experience the full value of what we do every day.Youll be joining a collaborative, high-performing delivery team that takes pride … youre leading a full account or contributing to a larger customer engagement, your voice will matter, and your impact will be visible. What you'll do As a Customer Delivery Manager, you'll be the linchpin between our delivery teams, partners, and the customer ensuring seamless service, continuous improvement, and measurable value Ensure consistent, high-quality service … from accurate forecasting to cost control ensuring services remain commercially sound Act as the primary interface for customer stakeholders, promoting collaboration and long-term trust Lead, motivate, and manage delivery teams (both direct and virtual), while supporting capability development and engagement Align with the broader account strategy, ensuring Computacenter delivers as one unified team What youll need Were looking More ❯

About The Role We are looking for seasoned and driven Project Delivery Managers. We have two fixed term positions for up to 12 months, to work within our Project Management Office and help deliver key projects. As our Project Delivery Manager , you'll play a pivotal role in delivering projects and initiatives critical to allpay's operations … involving systems that process annual transactions worth billions of pounds, serving both internal stakeholders and our extensive client and customer base. Our Project Delivery Manager will report into the Head of Portfolio Management and the departments core purpose is to manage a portfolio of IT initiatives from inception through to completion considering business priorities, risks and benefits. What … Youll Be Doing: Lead the overall planning, coordination, and delivery of projects, ensuring alignment with business objectives and agile principles and acting as a champion for the Portfolio Management office. Contribute to the release planning of the broader portfolio/programmes, leveraging agile methodologies to adapt to evolving priorities and market demands. Demonstrate a positive and open attitude to More ❯

Delivery Manager (Construction/BIM/CDE) Warwick (1-2 days on-site) 6 Months + Umbrella only - Inside IR35 Specific Responsibilities Relating to CDE and BIM Platforms CDE Management: Act as the guardian and manager of the Common Data Environment, ensuring that project-wide digital data is correctly collected, stored, coordinated, and accessed consistently among all … processes, promoting cloud-based, secure, and collaborative workspaces Continuous Improvement: Train teams in best practices for CDE and BIM use, review existing processes, and drive innovations that enhance digital delivery efficiency and project outcomes Core Responsibilities Lead Digital Delivery: Manage and deliver digital projects from conception through to completion, ensuring alignment with organizational goals and user needs. Team … Management: Build, motivate, and maintain high-performing, collaborative teams driven to achieve delivery milestones. Support coaching and mentoring for agile and lean practices application. Project Planning and Monitoring: Define project scopes, develop and manage realistic plans and schedules, monitor progress, track milestones, and address risks or blockers promptly. Stakeholder Engagement: Act as a bridge between technical teams and business More ❯

and innovative service solutions that inspire customers around the world Job description: Salary: £37,000.00 Location: Kings Norton Hours: 40 hours per week, Monday to Friday The Customer Service Delivery Manager is a critical position within our Key Account Management structure that reports into the Key Account Manager. It encompasses a multitude of tasks involved in customer management More ❯

Service DeliveryManager - Wolverhampton Join a dynamic leader in the information management and relocation industry as a Service Delivery Manager. Based across multiple UK sites, this role offers an exciting opportunity to drive operational excellence while enhancing customer satisfaction and compliance. If you're passionate about streamlined service delivery and have experience in logistics, storage, or relocation services, this … is your chance to make a lasting impact. What You'll Be Doing: Overseeing end-to-end service delivery across assigned sites, ensuring operational efficiency and customer satisfaction. Managing teams across multiple locations to deliver on service level agreements and performance targets. Building and nurturing relationships with both internal departments and external stakeholders. Implementing and maintaining compliance with all … reports on KPIs, budgets, and incidents for senior leadership. Ensuring full compliance with ESG principles, quality audits, and operational governance. What We're Looking For: Proven experience in service delivery, operations, or facilities management within the relocation, records management, or similar sectors. A coaching-led leadership style with the ability to manage, develop, and motivate cross-functional teams. Solid More ❯

our client's office in Warwick. You must have experience with Common Data Environments & Building Information Modelling (CDE & BIM) platforms. Specific Responsibilities CDE Management: Act as the guardian and manager of the Common Data Environment, ensuring that project-wide digital data is correctly collected, stored, coordinated, and accessed consistently among all teams Data Quality and Compliance: Ensure that the … processes, promoting cloud-based, secure, and collaborative workspaces Continuous Improvement: Train teams in best practices for CDE and BIM use, review existing processes, and drive innovations that enhance digital delivery efficiency and project outcomes Core Responsibilities Lead Digital Delivery Team Management Project Planning and Monitoring Stakeholder Engagement Commercial and Financial Management Lifecycle and Process Management Required Skills and … Qualifications Strong understanding and practical experience in Agile and Lean delivery methodologies (Scrum, Kanban, etc.). Proven ability to manage complex digital projects or programmes involving multiple stakeholders and teams. Financial acumen for budget monitoring and cost-value balancing. Experience in risk and issue management, problem-solving, and facilitating continuous delivery improvements. Degree in Information Technology, Computer Science More ❯

discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: The oft-sought, seldom found, inspired agile software, digital or IT delivery owner capable of ensuring we provide dazzling software and solutions across a huge array of technologies and platforms. You'll be paired with a Solution Architect to take care … more important, we're really open to Project Managers that have a solid transferable background that are looking to deliver a mix of well governed Business Transformation, Dynamics 365 delivery, Bespoke Development projects using our mature blend of agile and waterfall approaches and tools as appropriate. Ability to guide our clients through an Agile Scrum delivery and manage … and project upsell Wrestling detailed requirements and designs into an implementable plan Managing an agile development process, including stewarding planning sessions, scrums and show and tell), working alongside our delivery managers Reporting project status to the cloudThing operations board and the client, effectively managing stakeholder expectations Software, Digital or IT Project Management using a structured Agile approach Excellent written More ❯