2 of 2 Deskside Support Jobs in the North West

Deskside Support Analyst Location: Manchester Salary: £28,000 - £35,000 Fully onsite role (5 days per week) Are you a hands-on IT support professional who enjoys solving problems face-to-face and delivering a first-class service to end users? In this highly rewarding role … leading global law firm in Manchester, you will be providing 2nd line deskside support across hardware, software and meeting rooms. Responsibilities: Providing deskside support to users across hardware, software and collaboration platforms Acting as a point of triage for escalated incidents and ensuring issues are investigated ...

candidate can start once their BPSS Clearance comes through We are recruiting for an experienced Onsite Services Engineer to join a busy IT support team delivering high-quality onsite and deskside support services. This is an excellent opportunity for an engineer with strong troubleshooting skills and hands … hardware experience who enjoys working in customer-facing environments. Key Responsibilities: Provide onsite/deskside and remote support within SLA targets Perform hardware break-fix, device replacements and IMAC activities Diagnose and resolve desktop, hardware, software and connectivity issues Manage ticket updates, escalations and user communication Support ...