Job Description DesktopSupportAnalyst - Bank - City London We are looking to recruit a DesktopAnalyst with at least 5 years experience of working in DesktopSupport from 1 st to 3 rd level in a banking environment. You ideally have experience of … working within a banking environment and understanding the banking arena. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work … within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance more »
Job Description Helpdesk and DesktopSupportAnalyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and DesktopSupportAnalyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktopmore »
Job Description DesktopSupportAnalyst - Bank in the City London Our Client is an International Bank with its European Head Office based int eh City London. They are looking to recruit a DesktopSupportAnalyst with at least 5 to 8 years proven expertise … within Desktop Support. The Support team operate a rota to cover the core hours from 7.30 am to 6.00 pm Monday to Friday. You will be working as a part of the Service Support Team and as such providing DesktopSupport to around 130 users … and problems raised by users and ensure that they are clearly documented and followed up with the appropriate action to resolve them within the Support Team. The Client uses Cisco and Microsoft platforms so you need to have experience of both Cisco and Microsoft software. In terms of the more »
DesktopSupportAnalyst Nigel Frank are partnered with an investment management firm as they are expanding their technical support team. They have the resources to work with the latest technologies and this role will offer the chance to get stuck into projects involving IT architecture and … Cyber Security. The main responsibility of this role is to deliver desktopsupport to their user base, spread across the UK and South East Asia. This is a hybrid role, requiring travel into their London office 3x a week. Roles & Responsibilities Desktopsupport, on site and … remotely Rolling out end user technologies Video conferencing support Working on exciting projects (proposals and delivery) Documentation (policy, processes procedure and best practice) Skills Required Microsoft 365 administration - (including Autopilot, Exchange, Intune, Teams and SharePoint) Windows 11 desktop administration/troubleshooting Networking experience (desirable) Exposure to VMware virtualisation more »
Employment Type: Permanent
Salary: £35000 - £40000/annum bonus, pension, dental care, healthc
You’re role as IT DesktopSupportAnalyst will be to provide support to 40+ staff, based in the UK and Southeast Asia, helping them on-site and remotely. You will report to the Head of IT and be involved in a broad range of cutting … Hybrid – lunch allowance provided on office based days) We’re looking for a self-starter who is keen to develop their career in IT Support, being open to learning about new technologies across the tech landscape. Key Responsibilities: the highest levels of desktopsupport in-person and … remotely and rollout of end user technologies (both hardware and software). the asset, change and security control databases. and video conferencing support (both on-premises and cloud-based). ownership of incidents and projects, liaise with other team members and third parties when required. proposals, solution trials and more »
Hampshire, South East, United Kingdom Hybrid / WFH Options
JLA Resourcing Ltd
The Opportunity: We're looking for a DesktopSupportAnalyst/ServiceDesk Analyst with good 1st/2nd Line Support skills to join a fast growing business in central Basingstoke. It's a hybrid role with 3 days in the office and 2 from home … and you'll be providing support to approximately 300 users (but growing rapidly). It's a highly customer facing role that involves engaging with staff at all levels up to the C Suite so you'll need to be a confident, professional and friendly communicator who can take … ownership of problems and provide a high quality support service. The team pride themselves on providing a high rate of first-time fix and you'll have the opportunity to upskill and develop your career with them. IT is delivered through a hybrid (multi-cloud) infrastructure and you'll more »
Nigel Frank are partnered with an investment management firm as they are expanding their technical support team. They have the resources to work with the latest technologies and this role will offer the chance to get stuck into projects involving IT architecture and Cyber Security. The main responsibility of … this role is to deliver desktopsupport to their user base, spread across the UK and South East Asia. This is a hybrid role, requiring travel into their London office 3x a week. Roles & Responsibilities Desktopsupport, on site and remotely Rolling out end user technologies … Video conferencing support Working on exciting projects (proposals and delivery) Documentation (policy, processes procedure and best practice) Skills Required Microsoft 365 administration – (including Autopilot, Exchange, Intune, Teams and SharePoint) Windows 11 desktop administration/troubleshooting Networking experience (desirable) Exposure to VMware virtualisation (desirable) You will be rewarded with more »
Job Description Deskptop SupportAnalyst Key Accountabilities: Assisting with overseeing the security aspects of the company/project IT set-up including websites that may be hosted internally or externally. Liaison with potential and confirmed collaborators and their IT support partners/staff in coming into and … acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products - Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked … requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined processes. Support of VoIP telephony and Android mobile phones. Working with TCP/IP and resolving general networking issues. Experience: Extensive IT/Commercial experience gained more »
IT Support - £50,000 - Central London (On-site role) An opening for a DesktopAnalyst has become available within an innovative and diverse global professional services firm. This role will provide the successful candidate with the chance to collaborate and develop their skills and is key to … This leading firm embraces a culture of customer service and is looking for someone who has the ability to provide efficient and effective client support to all users. You will be responsible for installation and configuration of desktop, laptop and telephone equipment, troubleshooting and maintenance of PC equipment more »
Leicester, Leicestershire, East Midlands, United Kingdom
ECS Resource Group
Desktop & Server SupportAnalyst - SC and NPPV3 cleared Contract - 3 months/extendable. Location - Leicester, Leicester Outrside IR35 Must have SC and NPPV3. Technical skills should include some of the following: Excellent working knowledge of legacy Desktop and Server OS pre-Server 2016/Windows 10. more »