1 Desktop Support Engineer Jobs in Hertfordshire

We are hiring a Desktop Support Engineer to join a well-established Information Technology Services and Solutions company. The company Develops applications for the banking industry and then migrates to a full IT services organisation. About the Role: The role is to provide first/second-line … support in end-user computing operations, including client hardware, client operating systems (Windows OS), client applications, printing, and network connectivity, following agreed-upon procedures for Incident, Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line … desktop support services, mainly deskside. To assist in the delivery of IT projects. To deliver desktop/onsite support services at client location. Identifying and responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop more »