2nd Line DesktopSupportEngineer£30,000 + On-call AllowanceBrentford (On-site) Are you a hands-on 2nd Line DesktopSupportEngineer who thrives in a professional, fast-paced IT support environment? We’re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence across Windows … O365 and device builds.This is a full-time, permanent role based at a high-profile site near Brentford. You’ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You’ll also take part in a paid on-call rota (1 in 4 weeks), with some occasional travel to nearby sites. What … you’ll be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams Troubleshooting remote access (VPN) and mobile device issues (iPhone) Updating the Asset Management system and maintaining documentation Liaising More ❯
Social network you want to login/join with: DesktopSupportEngineer - Witney, England (FTE), Witney col-narrow-left Client: Axiom Technologies Location: Witney, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 48b120b05955 Job Views: 14 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: Axiom Technologies is a global … looking for a capable resource to coordinate activities ranging from simple to complex. This role will provide onsite/on-call assistance to end-users within the organisation’s desktop computing environment to ensure optimal service delivery. IT Skills and Experience Experience with computer OS and peripherals troubleshooting Handling different PC operating systems (Windows 7/8 and … Performing hardware and software installations (understanding deployment tools like SCCM) Basic knowledge of SOE and group policies Printer support Good knowledge of MS Office tools installation & troubleshooting Excellent customer service and interpersonal skills Field experience supporting various technologies and services Advanced troubleshooting skills applicable to Windows, Apple, and virtual OS Ability to manage time and resources effectively in high More ❯
services group that continues to experience growth through business acquisition with several different operating companies and employing over 15,000 users worldwide. An exciting opportunity has arisen for an DesktopSupportEngineer to provide dedicated technical support to senior executives and VIP users at their prestigious London Head offices. This role requires a proactive and professional … ensuring their business continuity. Responsibilities Act as 1st point of contact for all high-priority Incidents and requests for executives, VIPs, and senior business stakeholders. 1st - 2nd line/Desktop IT support to a community of over 500+ global VIP employees. Maintaining an excellent standard of support and building relationships with key execs/PAs. Managing tickets … via the service management tool ServiceNow regularly updating incidents. Set up and maintain laptops, desktops, mobile devices, and peripheral equipment for executives. Mobile device support and advanced troubleshooting skills (Apple & Android technologies). Proactively identify potential technical issues and implement preventive solutions and advanced troubleshooting and root cause analysis. Liaising with and delegating tasks to relevant teams for escalation. More ❯
London (5 days on site) ? Initial 6-month contract | Long-term potential You’ll be working for a financial institution in the City, delivering first and second line IT support to users in a high-pressure trading floor environment. You’ll be the face of IT for front and back office teams — solving problems on the spot, keeping systems … and supporting everything from desktops to market data feeds. What you’ll be doing: Supporting trading desk and back office users in a fast-paced, high-performance environment Managing support tickets end-to-end — from logging to closure Installing and maintaining desktop hardware, software, and peripherals Supporting collaboration tools like O365, Teams, Exchange and more Collaborating with infrastructure … telecoms, and networking teams Assisting the Trade Floor Support Lead and contributing to ad hoc projects ? What you’ll need: Experience supporting trading or financial services users Familiarity in supporting electronic trading, and market data technology in both Front and back office situations. Proven experience supporting Windows 10/11 desktops in a professional environment Strong hands-on skills More ❯
London (5 days on site) ? Initial 6-month contract | Long-term potential You’ll be working for a financial institution in the City, delivering first and second line IT support to users in a high-pressure trading floor environment. You’ll be the face of IT for front and back office teams — solving problems on the spot, keeping systems … and supporting everything from desktops to market data feeds. What you’ll be doing: Supporting trading desk and back office users in a fast-paced, high-performance environment Managing support tickets end-to-end — from logging to closure Installing and maintaining desktop hardware, software, and peripherals Supporting collaboration tools like O365, Teams, Exchange and more Collaborating with infrastructure … telecoms, and networking teams Assisting the Trade Floor Support Lead and contributing to ad hoc projects ? What you’ll need: Experience supporting trading or financial services users Familiarity in supporting electronic trading, and market data technology in both Front and back office situations. Proven experience supporting Windows 10/11 desktops in a professional environment Strong hands-on skills More ❯
work permit required: Yes col-narrow-right Job Reference: 1fe04790e6d7 Job Views: 3 Posted: 25.06.2025 Expiry Date: 09.08.2025 col-wide Job Description: Job Description WE’RE HIRING A L2 DESKTOPSUPPORT TECHNICIAN AT MILTON KEYNES, UNITED KINGDOM! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive DesktopSupport Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. ∙Client in 190+ countries ∙6000+ Engineers ∙200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel … complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What you'll do: Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users. Manage hardware refreshes, warranty repairs, printer and AV More ❯
Social network you want to login/join with: DesktopSupportEngineer - ITIL or CompTIA - MUST drive, maidstone col-narrow-left Client: Location: maidstone, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 27.06.2025 Expiry Date: 11.08.2025 col-wide Job Description: ****On site 5 days a week - MUST drive … and own a car - ITIL Foundation or CompTIA certs**** 2nd line DesktopSupport, IT Support Technician, Helpdesk, 1st & 2nd line, Microsoft/Windows, Hardware & Software, AD, ITIL Foundation or CompTIA, Drive and own a vehicle, Onsite 5 days a week. A financial services firm are seeking a reliable and skilled 2nd line IT Support Engineer. They … require ITIL foundation cert, or CompTIA certs. This mid-level role ensuring smooth operation of their desktop environment and IT systems. You will be providing timely support and maintenance for desktop software and hardware within the organisation and involves troubleshooting hardware issues, installing and configuring software applications, and ensuring user workstations operate efficiently and securely. Key responsibilities More ❯
Posted: 27.06.2025 Expiry Date: 11.08.2025 col-wide Job Description: ****On site 5 days a week - MUST drive and own a car - ITIL Foundation or CompTIA certs**** 2nd line DesktopSupport, IT Support Technician, Helpdesk, 1st & 2nd line, Microsoft/Windows, Hardware & Software, AD, ITIL Foundation or CompTIA, Drive and own a vehicle, Onsite 5 days a week. … A financial services firm are seeking a reliable and skilled 2nd line IT Support Engineer. They require ITIL foundation cert, or CompTIA certs. This mid-level role ensuring smooth operation of their desktop environment and IT systems. You will be providing timely support and maintenance for desktop software and hardware within the organisation and involves troubleshooting … efficiently and securely. Key responsibilities include resolving user-reported issues, managing hardware inventories, assisting with software updates, and maintaining endpoint security compliance Key Responsibilities: Provide 1st/2nd line support for hardware, software, and desktop issues (Windows environment) Administer and troubleshoot Active Directory Set up and maintain desktops, laptops, printers, and mobile devices Install, configure, and supportMore ❯
years £24,700 gross annually City Milton Keynes State/Province Buckinghamshire MK1 Job Description Job Summary: We are looking for an experienced and customer-focused L2 DesktopSupportEngineer to provide hardware and software support to employees across multiple locations. The ideal candidate will be responsible for resolving technical issues, maintaining IT assets, and ensuring … smooth IT operations. This role requires strong troubleshooting skills, the ability to prioritize tasks in a fast-paced environment, and excellent communication. Key Responsibilities: Provide onsite and remote support for Windows and macOS laptops/desktops (IMAC: Install, Move, Add, Change). Troubleshoot issues with operating systems, software, and mobile devices. Support printer installation, configuration, and basic AV … checks. Perform hardware refresh, warranty repairs, and equipment redeployment. Maintain inventory, asset tagging, and asset tracking systems. Handle equipment shipments, returns, and reclaiming of unused assets. Provide walk-up support and assist with new hire onboarding. Support VIP/executive users with prioritized assistance. Collaborate with external vendors for repairs and service dispatches. Ensure all incidents and requests More ❯
not quite ready to do so. Please review the JD below and apply online. We will reach out to you once we're ready to start recruitment activities. The DesktopSupportEngineer is responsible for providing end user support, hands and feet support and working with business users & multiple stakeholders to ensure efficient support … Service Aptitude Resolving technical problems with hardware, software and connectivity. Troubleshooting customer issues while maintaining agreed upon service levels for customer contact and resolve Participate in the configuration and support of internal systems. Ability to work effectively with Logistics Adherence to assigned schedule Adhering to documented policies, procedures and processes that are specific to the service. Clear and concise … documentation of all customer interaction within appropriate CRM tool. Able to function in a team environment Maintain knowledge levels as industry enhancements occur Support installation and implementation of connectivity and high-end systems products Continuous improvement of service delivery. Ability to juggle time and resources to meet or exceed expectations Qualifications Work Experience: More than 24 months Sound knowledge More ❯
Social network you want to login/join with: This is an opportunity to join a well-established IT Support Company, based in Worthing, West Sussex providing support to a variety of customers across the South East. They are looking for an enthusiastic person to join the busy IT team in their rapidly expanding company. Working from their … office in Worthing you will be supporting their customers via telephone, email and remote support tools. As part of the desktopsupport role you will also be expected to do some server monitoring, checking daily log files, backup logs and monitoring alerts. You will get the chance to be hands on with all server and desktop … company there will be the opportunity to build and configure servers and deploy to client sites, as well as other migration and project work. Essential skills: Good knowledge of desktop technologies for Windows 7 through to Windows 10 support 1st and 2nd Line Microsoft Office 2010/2013/2016/Office365 Maintenance and troubleshooting of printers Good More ❯
DesktopSupportEngineer – 3-month Contract – London My client is looking for a DesktopSupportEngineer to provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by telephone or email. The customer is looking a DesktopSupportEngineer to support the business’s day-to-day IT tasks. The DesktopSupportEngineer would be required to triage and resolve tickets initially relating to and office move and issues that occur during this transition. The Ideal DesktopSupportEngineer would be Able to support Windows and Mac and be the first point of … contact for IT issues onsite. Tasks could include, password reset, software updates, hardware support, booking/connecting to meeting rooms and general IT queries. DesktopSupportEngineer Requirements Recent IT Service Desk experience – Dealing with issues over the phone/email – being the first point of contact. Windows 10/11 – Administration & Support MAC - Administration More ❯
An exciting opportunity has arisen for a DesktopSupportEngineer to join our team in a fully onsite capacity at our London office. This is a hands-on role suited to an enthusiastic and driven individual with 2 to 5 years of experience in IT support. You’ll be part of a close-knit team supporting all … areas of the business, ensuring a high level of technical support and seamless user experience. You’ll demonstrate strong interpersonal skills, remain calm under pressure, and thrive in a dynamic environment that values initiative, flexibility, and professionalism. Key Responsibilities: Provide responsive and high-quality IT support to users via the internal Helpdesk. Deliver IT inductions to new joiners … as part of the onboarding programme. Maintain and upgrade systems, improving processes and identifying root causes of technical issues. Manage and support desktops, mobile devices, telecoms, and security systems. Collaborate with and support third-party vendors and service providers. Document system configurations, processes, and service records accurately. Contribute to the smooth daily running of the office environment. What More ❯
Junior DesktopSupportEngineer | £25,000 - £30,000 | Onsite Do you have a passion for cutting-edge technology? Are you looking to get exposed to a range of technologies across a variety of platforms? Are you looking to join a company with a market-leading training and development program? We are working with a market-leading MSP … who are looking for a Junior DesktopEngineer to join the team. You will be responsible for providing a combination of BAU support and project implementation. You will also be given a great opportunity to develop your technical skills and grow in a dynamic, successful company. What you need : Windows Server O365 Active Directory Basic networking skills … AV Support What you get : Access to a skill accelerating training and development program Exposure to a multi-vendor environment Wider IT exposure - Networking, Cyber-Security Please apply now for immediate consideration More ❯
Are you looking to join a company with a market-leading training and development program? We are working with a market-leading MSP who are looking for a Junior DesktopEngineer to join the team. You will be responsible for providing a combination of BAU support and project implementation. You will also be given a great opportunity … to develop your technical skills and grow in a dynamic, successful company. What you need : Windows Server O365 Active Directory Basic networking skills AV Support What you get : Access to a skill accelerating training and development program Wider IT exposure - Networking, Cyber-Security Please apply now for immediate consideration! Seniority level Seniority level Entry level Employment type Employment type … function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Franklin Fitch by 2x Sign in to set job alerts for “DesktopSupportEngineer” roles. Reading, England, United Kingdom 4 months ago Little London, England, United Kingdom 1 month ago Reading, England, United Kingdom 4 months ago Camberley, England More ❯
work for a global brand where you can use your skills, be part of a diverse team and grow with a dynamic company? We are looking for an ICT DesktopSupportEngineer in the UK, who has several years of experience in a similar role, thrives in a fast-paced environment and wants to learn and grow … with the global Chapman Freeborn Airchartering team. Purpose of the Role To assist the Head of ICT and the ICT Support Supervisor in ensuring that an effective ICT service is provided globally by supporting all users and maintaining a healthy IT system. To propose and implement improvements to the ICT infrastructure in worldwide. Provide technical support to all … company’s ICT system worldwide to address queries, resolve network, hardware system and/or software issues on-site, via phone, remote-session or email Keep documentation of all support activities in the Ticketing System and pro-actively pick, solve and close tickets in the system Working with end users to troubleshoot network, hardware and software issues. Set up More ❯
Other - EU work permit required: Yes col-narrow-right Job Reference: ec03df56369c Job Views: 4 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: WE’RE HIRING A LEAD DESKTOPSUPPORT TECHNICIAN AT MILTON KEYNES, UNITED KINGDOM! Excis is a global IT support leader, driven by innovation and collaboration. We’re looking for a proactive DesktopSupport Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. ∙ Client in 190+ countries ∙ 6000+ Engineers ∙ 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel … complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What you'll do: Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users. Manage hardware refreshes, warranty repairs, printer and AV More ❯