2 of 2 Desktop Support Engineer Jobs in the South East

Work type: Backfill Contract: B2B Language : English JOB DESCRIPTION Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also … need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems ...

sector. As part of their exciting growth there is an opportunity to join their IT function as they seek to strengthen their internal IT support capabilities. The Role · Providing first class end user support to colleagues across their global locations · Assist with testing of network connectivity · Configuring … joiners · Training of end users in our applications and use of their devices · Development of user training initiatives · Developing and documenting new procedures · Driving support standards · Participating in IT drop-in days to support staff · Participating in the weekday only out-of-hours support rota to provide ...