2 Desktop Support Team Leader Jobs

Job summary An exciting opportunity has become available to join a dynamic team responsible for the provision of desktop … services in a large scale complex enterprise environment. We are looking for a full time desktop support team leader who will be responsible for the day to day operation and line management of a team of Desktop Support Engineers for DDaT Information & Communication Technology, which comprises of a number of services that support or deliver Information & Communication Technology across BCUHB. Main duties of the job Extensive knowledge and experience troubleshooting complex technical issues and experience with supporting technologies such as Intune, Endpoint Manager (SCCM more »

Working for a Fast-paced high level financial services company based near Tottenham Court Road. The Infrastructure Support team is tasked with managing all aspects of our Technology Infrastructure, encompassing both a modest physical infrastructure presence and an expanding virtualized environment. Currently, the team … public cloud-based infrastructure, marking a pivotal phase in our migration away from our current infrastructure provider. •Guide the helpdesk/service desk team in delivering outstanding day-to-day IT support, adeptly resolving issues spanning systems, hardware, and fundamental cloud services, with a specific focus … on the Azure environment. •Manage ticket escalations, ensuring timely and effective resolutions. •Act as the main liaison for IT support within the organization, collaborating with internal teams and external vendors as required. •Create and uphold documentation for IT procedures, systems, and commonly encountered issues.. •Provide training and mentorship more »