Desktop support engineer
Edinburgh
LA International Computer Consultants Ltd
Role: Desktop support engineer Duration: 2 years initial contract Location: full time on site in Edinburgh IR35 Status: Inside IR35 Job Description Duties shall include, but not be limited to: * Diagnosing and troubleshooting desktop system, printer and operating problems * Consulting and instructing users on hardware and software … isolate system problems as well as proactive activities * Operating Systems Windows, OS-X * MS Office (Windows and knowledge of Mac) software * Experience with Remote Support technologies such as Remote Desktop (Microsoft), Apple Remote Desktop, VNC * Hands on experience removing viruses and spyware using various tools (Windows) * Identifies … researches, and resolves technical problems including forming an RCA * Responds to telephone calls, email, service tickets, and dispatched requests for technical support * Documents, tracks and monitors the problem to ensure a timely resolution within an effected SLA window * Installs, configure and maintain Mac, PC, peripherals (local and network printers more »
Employment Type: Contract
Rate: £18
Posted: