2 Desktop Support Jobs in the Thames Valley

IT Support | Technical Support | 2nd Line | Desktop The role will be onsite in Kidlington. As the IT Support Analyst, you will be required to undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's … business with the minimum of disruption. You will be providing 1st and 2nd line support with the opportunity to work in 3rd line once trained and developed. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support … the resolution of issues, problems, service requests and changes. Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Support of key functional areas across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and more »

At Matrix-Global , we’re committed to providing exceptional IT support to optimize operational efficiency. As an IT Support Specialist , you’ll play a critical role in maintaining our technology infrastructure, assisting end-users, and ensuring seamless operations across our organization. Position Details Job Title : IT Support … replacements for existing employees. Manage PC hardware, performance, and driver issues reported by end-users. Perform PC recovery for departing employees. Software and Application Support : Package, distribute, and patch PC applications. Configure and manage PC software installations and updates. Maintain a known defect list for end-user computing (EUC … . Manage all software applications, including installations, changes, access, resets, and issue resolution. Network Integration and Security : Support PC integration with office Wi-Fi, home Wi-Fi, and VPN software. Ensure compliance with security requirements, policies, and standards. Coordinate and provide remote support for devices used in retail more »