4 of 4 Desktop Support Jobs in the West Midlands

WE' RE HIRING AS A DESKTOP SUPPORT ENGINEER L2 AT Worcester, United Kingdom Excis is a global IT support leader globally, driven by innovation and collaboration. We're looking for a proactive Desktop Support Engineer L1 to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive … control, and maintaining accurate records of all incoming and outgoing equipment. Prepare and deliver regular reports on IT stock status, failure trends, and overall inventory performance while assisting other support teams as required. Requirements What You Need: Only UK citizens can apply for the job. 2 - 4 years of hands-on IT hardware repair and support experience, with … leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in Japan and be at the forefront of IT support excellence More ❯

We are seeking a Desktop Support Technician to provide onsite technical support at our Southam location . This is a full-time, on-site role with no remote work option; the role requires the candidate to be in the office five days per week . Key Responsibilities: Working as part of the Southam Site IT team, the … successful candidate will: Provide excellent customer support to EA staff Image Windows and Mac devices Troubleshoot desktop hardware, software, and network connectivity issues Monitor ServiceNow ticket queue, email and Slack requests, ensuring timely updates and escalations Support onboarding and offboarding processes Update asset assignments in EA’s tracking system Help to support local IT Initiatives and … Southam to Leamington The Ideal candidate would have some of the following skills/experience: Experience working in a technology focussed environment supporting Windows and Mac systems Strong customer support and communication skills Experience troubleshooting hardware, software, and network issues Familiarity with imaging tools and endpoint management solutions (JAMF, Intune or similar) Ability to manage multiple tasks and priorities More ❯

Requirements for this role: Minimum of 6+ Year Experience Ability to travel to remote locations You will be required to provide Deskside/OSS/FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high … level of customer satisfaction and extremely strong communicator in both verbal and written communication in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery … Intune, MS Active Directory users & groups, policies and management concepts Effective communication in English and/or local language Basic known workings of LAN technologies and hardware Ability to support video conferencing equipment More ❯

require higher trained individuals, including advanced software, hardware, and server related, etc. Main Responsibilities include: Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, and basic network connectivity. Hands … on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement Customer ticketing is worked upon to ensure the timely delivery of service, along with regular, professions, users facing updates To provide infrastructure administration functions Providing on-site cover as part of a shift arrangement Support inline with contracted business working hours Provide site support in remote offices when required Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities Taking ownership of issues through to resolution on all appropriate requests Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track More ❯