2 of 2 Desktop Support Jobs in the West Midlands

Desktop Support Lead/Senior 2nd Line Support Analyst A fantastic opportunity has arisen for a Desktop Support Lead/Senior 2nd Line Support Analyst to join our leading legal client on a permanent basis. Desktop Support Lead/Senior 2nd Line Support Analyst Responsibilities and Duties: • Using the Incident Management … high levels of incident ownership through the incident lifecycle to satisfactory customer resolution. • Responsible for working as part of a team to provide a highly-mobile and high quality support service to the UK offices by resolving incidents/requests in a timely fashion remotely or in person. • To take ownership of issues by carrying out problem analysis to … implement temporary or permanent fixes with the aim of restoring service as soon as possible. • Provide support at events and meetings in line with the business requirements. • Ensure that desktop security configurations and practices are implemented and maintained in line with the company’s policies and procedures. • Assist with the cover or overflow of Service Desk calls, ensuring More ❯

Title: IT Desktop support Location: Multiple locations in UK (Onsite) Project Type: Contract Job Description: Must-Have Skills: Deep knowledge of Software & Hardware Hands-on SCCM working knowledge Experience with Windows 11 Migration Windows O/S champion – installing, upgrading, imaging Strong software expertise (deployment & troubleshooting) Excellent communication skills More ❯